DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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We are seeking a Senior Sales Operations Analyst with strong project management skills and a passion for product development and data analysis. This role is essential for optimizing our sales operations in a dynamic environment.

You will manage and drive strategic initiatives, collaborate with cross-functional teams, and ensure the scalability and effectiveness of our sales processes. Your ability to prioritize tasks, oversee project execution, and adapt to changing priorities will be key to enhancing operational efficiency and achieving our sales objectives.

• Taking ownership of existing sales operations processes, ensuring their efficiency and effectiveness.
• Identifying areas for improvement and drive initiatives to enhance scalability and automation.
• Working closely with the sales strategy team and multi-disciplinary groups to implement organization-wide initiatives, providing insights and recommendations that inform the overall sales strategy and advance comprehensive projects.
• Being a creative thinker and problem solver who brings innovative approaches to building solutions.
• Understanding business operations and have experience in creating scalable programs that apply holistic approaches to sales planning.

• 3+ years in project management, data analysis, planning, sales operations, finance or business development.
• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or a related field.
• Advanced English language both written and spoken.
• Proficiency in Google Suite, SQL, Python and other data analysis tools. 
• Excellent communication and collaboration skills to work across diverse teams.
• Proactive mindset with a desire to learn and grow alongside the company, willing to wear multiple hats as the business expands.
• Strong business judgment and analytical skills with a proven track record of delivering programs that support business growth.

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms