DiDi Global

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External Communications Sr. Manager

Job Locations BR-SP-Sao Paulo
ID 2024-12622
Category
Public Relations
Work Type
Manager
Employee Class
Regular

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

 

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

 

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

 

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

Ready to help everyone's lives better? We’re looking for a dynamic, strategic and creative Senior Communications Manager with experience with consumer brands and a passion for storytelling.

You’ll partner with senior leaders, marketing pros and operation wizards to develop bold, all-encompassing communication strategies that resonate across our entire range of ride categories.

We are looking for a very creative, proactive thinker who thrives in a collaborative environment, can navigate complex projects, and loves using data-driven insights to fuel creativity.

If you’re excited to help people's lives and connect with them with our brand, this is your next ride!

Role Responsibilities

  • Developing and executing innovative communications strategies in collaboration with senior leaders and operations teams to boost brand exposure and engage key audiences.
  • Driving high-impact campaigns across product launches, consumer pitching and storytelling, PR stunts, etc that bring our brand to life.
  • Partnering closely with marketing and operations teams to ensure integrated brand strategies across all platforms and disciplines.
  • Leading media relations and strategic outreach initiatives, crafting compelling pitches to secure coverage that expands our reach and reinforces our brand reputation.
  • Supporting brand activations and events that connect our services with customers.
  • Monitoring industry trends and audience insights to ensure our communications are fresh, relevant, and resonate with diverse customer needs.
  • Acting as the go-to advisor for internal teams, offering insights to enhance their messaging consistency and clarity.
  • Supporting cross-functional teams to deliver cohesive and aligned campaigns that drive business growth and increase audience engagement.
  • Measuring and report on campaign effectiveness, using data to continuously refine strategies and drive optimal impact.
  • Crafting and refine compelling brand narratives that resonate with our audiences, building a strong emotional connection to our mission and services across all communication channels.

Role Qualifications

  • 10+ yeears of experience in communications functions with technology and consumer brands
  • Bachelor degree in Public Relations, Journalism, Marketing or other communications functions
  • Desired soft skills: people and vendor management, strategic thinking, creativity and creative storytelling, relationship building and management, adaptability and empanthy.
  • Desired hard skills: Fluent English, Media Relations expertise, Strategic Comms Planning, Project and Budget Management, Crisis Management, Writing and Content Development
  • Preffered Industries Experience: Consumer Brands, Technology, Ride-Hailing, Internet/Digital Economy.

EEO Statement

  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
  • We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

 

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

 

This is our ongoing journey, with much more still to come.

 
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).
 
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

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