DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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#LI-Hybrid

Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in LatAm and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!

You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!

• Taking ownership of DIDi's growth in your region.
• Insightful operation: Building deep insights and understanding of the business and product features trough project management, stakeholder management, and be data driven ALWAYS
• Data Analytics: mastering data with Excel data processing and analyzing, and capable of writing SQL/Python
• Designing and implementing initiatives to improve business and product indicators, being able to leverage data for the decision-making process
• Ensuring collaboration with multiple stakeholders to improve operational productivity & user experience.
• Balancing attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, but this should be our strength.

• MBA graduate or similar masters preferred
• 5+ years of operational/analytical experience gained in consulting, investment banking, marketing or operations management
• Data driven decision making mentality and sound business judgment through strong analytical thinking- Solid understanding of a variety of business models
• Startup (all-hands-on-deck) "Hands on" approach
• Engineering, Economics, Computer science, Actuary or any related bachelor’s degree
• Knowledge and interest in analytics and programming (Python, SQL, R, etc.)
• Studies with data-based decision-making, exercising good judgment in ambiguous circumstances, and effectively communicating across a diverse team.
• Excellent execution, hands-on ability, willing and able to gather information from multiple sources (including online research and offline interviews/experience/etc)
• Strong Excel skills are a must, other database experience is helpful. Comfortable learning and using new software tools.
• Proven to be self-motivated, self-directed, and eager to take ownership of tasks to ensure solutions.
• Excellent organization and time management systems for yourself and other employees.
• Clear Communicator - you are a clear and concise communicator with the ability to synthesize a lot of information quickly and highlight the key insights.
• Technical: Strong interest in technology; work well with engineers.
• Stakeholder Management: Create processes to have optimal communication with all stakeholders, follow up on the project, and deliver results.
• Creative: Use creative approaches to solve complex issues and use data driven thinking to back those ideas
• Rapid learner with immediate impact: Although business understanding is not a must, we need people that prove that the impact on the business will be immediate and that they will not require an excessive time to understand how to deliver stakeholder value
• Structured Ideas: Understand how to package and position ideas to be appealing to users
• Value simplicity in everything
• AB testing experience is not a must but a plus.
• Proficiency in English & Spanish

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms