DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Job Description: Operations Intern – Gorceires Team

We are looking for a proactive and curious Operations Intern to join our team and support the launch of our operations in Colombia. This role is an excellent opportunity to gain hands-on experience in a fast-paced environment and contribute to the growth of the company. The ideal candidate will be eager to learn, thrive in challenges, and help us improve our decision-making processes through data analysis and operational reporting.

Key Responsibilities:

• Assist in the launch of Gorceires operations in Colombia by supporting the operational setup.
• Create comprehensive reports on all areas of the operation, ensuring they are clear, timely, and actionable.
• Analyze operational data to provide insights that will drive informed decision-making.
• Collaborate with various teams to track key performance indicators (KPIs) and ensure operational efficiency.
• Help identify areas for improvement and contribute ideas to enhance the overall operations.
• Assist with ongoing projects and tasks related to operations management and optimization.
• Provide general administrative support to the team as needed.

ualifications:

• Strong analytical and problem-solving skills.
• Proactive, curious, and eager to learn in a fast-paced environment.
• Comfortable working with data and generating reports.
• Excellent communication skills, both written and verbal.
• Ability to manage multiple tasks and meet deadlines.
• Interest in operations, data analysis, and business development.
• Knowledge of Excel or similar tools is a plus.
• Ability to work well in a team and independently

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms