DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Being part of the Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer centered analytical thinking & inter-personal ability. You will have the opportunity to work in a tight team, where you will build and run DiDi's business across all Spanish Speaking LATAM (SSL). Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!

The Driver Growth Product Operations team is key in ensuring DiDi’s continued expansion through SSL by focusing on boosting driver life time value through developing strategies around acquisition, conversion and retention. The ideal candidates for this position should have strong strategic thinking and analytical skills, excellent time-management and organizational habits, and be ready to lead by example.

Whether designing a new product feature, identifying improvement opportunities, assessing implementation options, or working with our global engineering team to develop and prioritize potential new features, you will be constantly seeking solutions that scale, while directly contributing to DiDi growth in SSL!

• Defining new features needs, roadmaps and key metrics to improve our product offering, solve main user pain points and achieve business goals, ensuring business alignment across every project


• Owning the definition of how new features will work and look by collaborating with local growth teams and engineers, performing end user UXR, and developing mockups


• Managing new features testing and implementations process through using internal data to build insights, develop a strategy, outline an execute tests, and scale successful results.


• Developing expansion plans to roll-out new features across all Spanish Speaking Latam


• Managing large cross-functional projects: Work across product, marketing, and operations to implement projects that deepen DiDi’s understanding of our drivers. Stakeholder management is key!


• Balancing attention to detail with swift execution: We need to do things quickly, and we need to do them well. Balancing those can be challenging, but this should be our strength.

• Business, engineering, economics or other analytically-focused academic background. All backgrounds are welcome if you see yourself suitable in a highly analytic environment


• Previous professional experience in operational, analytical, and/or product roles preferred


• Experience with data-based decision-making, exercising good judgment in ambiguous circumstances, and effectively communicating across a diverse team.


• Great attitude and hands-on approach


• Proven to be self-motivated, self-directed, and eager to take ownership of tasks


• Proficiency in stakeholder & project management


• Proficiency in English & Spanish


• Proficiency in SQL is preferred

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms