DiDi Global

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Operations & Growth Senior Analyst

Job Locations BR-SP-Sao Paulo
ID 2025-13736
Category
Operation & Strategy - Mobility
Employee Class
Regular

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

 

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

 

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

 

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

Our B2B team is responsible for developing and scaling our enterprise mobility solutions, enabling businesses to optimize corporate travel and employee transportation through innovative ride-hailing services. We operate in a fast-paced, data-driven environment where analytical insights and structured processes drive our strategy and execution.


 

Role Responsibilities

As a Senior Business & Growth Analyst, you will be responsible for driving data-informed decision-making, optimizing business processes, and identifying growth opportunities for our B2B mobility solutions. You will work closely with cross-functional teams to analyze performance metrics, improve operational efficiency, and develop strategic initiatives that accelerate revenue growth. Your expertise in analytics, critical thinking, and process-driven problem-solving will be key to unlocking new opportunities and scaling our impact.


Key Responsibilities




  • Leverage data analysis to identify trends, measure business performance, and uncover insights that drive strategic decisions.




  • Develop and optimize business processes, ensuring efficiency and scalability in sales, operations, and product initiatives.




  • Create and maintain dashboards, reports, and KPIs to track performance and inform decision-making.




  • Conduct deep-dive analyses to identify bottlenecks, inefficiencies, and growth opportunities.




  • Collaborate with sales, product, finance, and operations teams to align strategies and execute data-driven initiatives.




  • Support forecasting, pricing strategies, and market segmentation efforts to enhance business growth.




  • Translate complex data into clear, actionable recommendations that drive revenue and operational improvements.




 

Role Qualifications

What We’re Looking For




  • Strong analytical skills with strong capability in data modeling, SQL, and excel




  • Critical thinker with the ability to break down complex problems and develop structured, data-driven solutions.




  • Process-oriented mindset, with experience in optimizing workflows and implementing scalable operational improvements.




  • Hands-on experience in growth analysis, business strategy, or revenue optimization.




  • Ability to work cross-functionally and communicate insights effectively to technical and non-technical stakeholders.



EEO Statement

  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
  • We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

 

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

 

This is our ongoing journey, with much more still to come.

 
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).
 
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

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