DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

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As the Communications & Culture Coordinator, you will play a crucial role in shaping and maintaining a value and cultural-oriented workplace. You will support communication and culture strategies, organize culture-building initiatives, and ensure employees are informed, motivated, and aligned with our mission and business goals. 

Internal Communications

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  Develop and execute internal communication strategies to keep employees informed and engaged.

  
  


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  Draft, edit, and distribute company-wide announcements, newsletters, and updates via email, internal chat, intranet, and other channels.

  
  


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  Support leadership in cascading key messages, ensuring clarity and consistency.

  
  


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  Manage internal communication platforms and keep content up to date.

  
  


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  Help create engaging multimedia content (videos, presentations, graphics) to enhance communication.

  
  

Culture & Engagement

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  Plan and coordinate employee engagement initiatives, including team-building events and recognition programs.

  
  


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  Assist in managing employee feedback channels (e.g., surveys, eNPS) and help implement action plans.

  
  


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  Collaborate with key stakeholders to reinforce align company values and with business objectives and foster a positive workplace culture.

  
  


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  Collaborate with our Education team to design and effectively communicate training strategies. 

  
  

Administrative & Coordination Support

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  Track engagement metrics and participation in culture and communication initiatives.

  
  


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  Assist with logistics for company-wide meetings, summits, and leadership Q&A sessions.

  
  


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  Maintain an internal content calendar to ensure timely and relevant communications.

  
  

Qualifications & Skills

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  Experience: 2+ years in internal communications, HR, culture coordination, or a related role.

  
  


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  Communication Skills: Exceptional written and verbal communication; ability to craft clear, engaging, and inclusive messages.

  
  


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  Creativity: Strong storytelling skills with an eye for design (experience with Canva, Adobe Creative Suite, or video editing tools is a plus).

  
  


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  Organizational Skills: Ability to manage multiple projects, meet deadlines, and adapt in a fast-paced environment.

  
  


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  Collaboration: Strong interpersonal skills with the ability to work cross-functionally.

  
  


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  Passion for Culture: Genuine interest in employee engagement, workplace culture, and communication initiatives.

  
  


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  Tech-Savvy: Familiarity with communication tools (Hubspot, intranet platforms) and basic analytics.

  
  

Nice to Have

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  Experience in a startup, tech, or food delivery company.

  
  


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  Background in HR, marketing, or event planning.

  
  


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  Knowledge of employee engagement platforms.

  
  

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms