DiDi Global

Cash Loan Product Assistant

Job Locations MX-MEX-Mexico City
ID 2025-14351
Category
Customer Experience
Employee Class
Intern

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

 

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

 

For more information, please visit: www.didiglobal.com/news

#LI-Hybrid

Team Overview

Ready to launch your product career in one of the most dynamic areas of fintech? As a Product Intern for the Cash Loan team, you’ll dive into the fast-paced world of digital lending, contributing to user experience improvements, building internal documentation, and helping ship impactful features. You’ll collaborate closely with Product Managers and work with Marketing, Customer Experience, Legal, and Localization teams to bring real solutions to life.

We’re seeking a curious, organized, and proactive individual who thrives in ambiguity, asks great questions, and loves solving problems. If you're someone who enjoys turning insights into action and wants to understand how tech, data, and customer needs intersect, this is your launchpad. Expect hands-on exposure and real impact.

Role Responsibilities

* Supported the product team in improving the local experience of the cash loan product for the Mexican market.


* Collaborating with cross-functional teams, including Marketing, Customer Experience, Legal, and Localization, to align on messaging, compliance, and tone.


* Gathering insights from users and internal stakeholders to identify areas of opportunity in the product flow.


* Working with both national and international teams, gaining visibility into how a fintech product operates at scale.


* Ensuring consistency in the product’s communication, layout, and behavior across different touchpoints.


* Leaving your fingerprint on the product — your work will directly impact how users experience and trust the platform.

Role Qualifications

You’re curious, hands-on, and ready to learn fast. You care about creating great experiences for users and want to see how real product decisions are made. If you’re excited to work with smart teams, contribute your ideas, and make an impact from day one, we’d love to meet you!


Key imformation that needs to be included



  1. Bears of experience

  2. Bachlor‘s degree

  3. Educational background

  4. Language skill(Need to speak and read simple chinese)

EEO Statement

 

  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
  • We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

 

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

 

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

 

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

 

 

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

 

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