DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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#LI-Hybrid

The ANZ Operations team is a rocketship that’s just about to take off. We’re here to offer alternatives in ridesharing within Australia & New Zealand. Being a challenger brand means we’re here to bring the difference, so we appreciate people who can think outside the box and don’t mind a challenge even with the odds stacked against us.

We’re looking for passionate, collaborative, and problem solvers who have the grit to take businesses from 0 to 1. Working across international teams, we want someone who is open minded, empathetic, and objectively prioritises using limited resources according to the strategy. Independently maintaining momentum and structure is a must as our team operates lean and we move quickly in a fast changing and sometimes chaotic environment.

●     Assist in tracking and reporting key operational and growth metrics, helping to provide insights that support team decision-making.\

●     Support cross-functional collaboration by helping coordinate with internal teams to ensure smooth execution of various initiatives.

●     Work alongside Operations teams to support city-level campaigns and on-the-ground events.

●     Contribute to the planning and execution of marketing and communication efforts aimed at engaging riders and drivers.

●     Help identify opportunities to improve processes and support efforts to enhance operational efficiency.

●     Provide general day-to-day support for ongoing operations, including coordination tasks and project tracking.

●     Interest in data and analytics, with the ability to interpret information and contribute to discussions and recommendations.

●     Exposure to or willingness to learn data tools and techniques to identify trends and generate insights.

●     A proactive mindset and eagerness to contribute in a fast-paced, evolving environment.

●     Comfortable using Excel, with a willingness to build proficiency.

●     Enthusiastic about problem-solving and eager to learn from real-world operational challenges.

●     Highly organised, reliable, and able to manage time effectively.

●     Strong attention to detail and commitment to delivering high-quality work.

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms