DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
For more information, please visit: www.didiglobal.com/news
#LI-Hybrid
We are looking for an execution oriented person, with great data skills, to be part of one of the most amazing start-ups in the Food category across LATAM. As a Sr. Analyst, you will be responsible for the planning and execution of the initiatives that will help us bring the best value proposition to our couriers.
This role will allow you to interact and collaborate with cross-functional teams like Product, Operations, Marketing, among other teams. In addition, you will align with senior stakeholders on the funding for your proposed solutions. We expect you to have a strong sense of ownership, as well as proficiency in Excel and SQL.
Design, refine, and scale the Courier Loyalty Program.
Monitor key performance metrics and uncover improvement opportunities by leveraging data analytics tools such as SQL and Python, alongside data visualization tools.
Collaborate closely with cross-functional teams—including Product, Operations, and Marketing—to ensure loyalty strategies are aligned with broader company goals.
Develop and present actionable, data-driven insights and compelling business cases to senior leadership, contributing to the long-term vision of the Loyalty Program.
Plan, conduct, and synthesize user research to gain a deep understanding of courier needs, motivations, and behaviors.
Design, implement, and analyze tests and experiments to generate actionable knowledge and guide strategic decision-making.
Business, engineering, economics or other analytically-focused academic background. All backgrounds are welcome if you see yourself suitable in a highly analytic environment
2+ years of professional experience in consulting, operations, analytics, and/or product roles
Experience with data-based decision-making, exercising good judgment in ambiguous circumstances
Effectively communicating across a diverse team.
Proven to be self-motivated, self-directed, and eager to take ownership of tasks
Proficiency in stakeholder & project management
Structured thinking to solve diverse challenges
Experience with data-based decision-making
Excel and SQL. Python is a plus
Fluent English
We are committed to building inclusive and diverse teams.
At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms
Software Powered by iCIMS
www.icims.com