DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
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We are searching for a highly motivated individual to be part of one of the main cornerstones of the business, leading the driver onboarding strategy. If you like working in a fast-paced environment, solving and identifying real problems, and translating them into clear and meaningful actions this is the perfect position.
In this role, you will need to have a solid foundation in Product management and data insights, be able to handle several work streams from a strategic perspective, and stakeholder management in LatAm and China, and at the same time deep dive into the details to identify gaps and/or improvement opportunities in the onboarding. Prioritization and a sense of urgency are critical, as screenings directly impact business metrics and funnel.
Deep dive into data to generate insights and action plans, identifying business opportunities, as well as efficiency and experience strategies. Diagnose root causes and suggest tactical solutions, as well as product alignments in order to achieve global strategies.
Vendor management: Defining processes and setting targets for process improvement, cost management, metrics monitoring, and product alignment.
Product launches: Partner and coordinate with functional teams (Legal, Government Affairs, Public Relations, Product Ops, CX, HQ, etc), product and local ops to plan and prepare for product launches, developing playbooks and ensuring smooth execution of the product launches.
Prove existing or develop new processes to keep us as efficient as possible, optimizing for funnel conversion and cost reduction. Partner with local teams and data analysis to identify improvement opportunities for existing features.
Graduates from Business Administration, Economics, or Engineering
At least 4 years of experience in consulting, or project/product management in tech companies.
Proactive, adaptable, problem-solver who thrives under pressure.
SQL knowledge required (Intermediate preferred)
Data-driven thinking, focused on results, willingness to own projects and make them happen.
Professional proficiency in Spanish and English, both spoken and written.
Detail-oriented and able to deliver results with high expectations on timeliness and quality
Ability to manage several projects simultaneously in a constantly evolving environment as well as excellent stakeholder and project management skills.
Vendor knowledge: negotiation skills
We are committed to building inclusive and diverse teams.
At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms
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