DiDi Global

Restaurant Experience Strategy Manager

Job Locations MX-MEX-Mexico City
ID 2025-14511
Category
Operations & Strategy - Food
Employee Class
Regular

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

 

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

 

For more information, please visit: www.didiglobal.com/news

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Team Overview

At the Restaurant Experience Strategy team, we work every day to make DiDi Food the preferred delivery platform for restaurants. We oversee the entire restaurant lifecycle, identifying gaps and opportunities to help our partners thrive in an increasingly competitive market.

Role Responsibilities


  • Data Analysis: Dive deep into key metrics to extract valuable insights that drive business decisions and improve operational efficiency in the food delivery ecosystem.


  • Automation: Develop and implement automated processes to streamline operations, reduce manual tasks, and enhance overall productivity.




  • Advanced Analytical Models: Design and build advanced analytical models, including forecasting models and recommendation systems, to optimize business performance and enhance customer experience.




  • Process Optimization: Identify opportunities for process improvement and automation, working closely with cross-functional teams to implement solutions that drive efficiency.




  • Reporting: Create comprehensive reports and dashboards to visualize data trends, monitor key performance indicators (KPIs), and provide actionable insights to stakeholders.




  • Collaboration: Collaborate with various teams including sales, marketing, and product development to align analytics efforts with business objectives and strategic initiatives.




  • Continuous Learning: Stay updated with the latest trends, tools, and techniques in data analytics and automation to ensure the company remains at the forefront of innovation.




  • Training and Development: Provide training and support to team members on analytics tools, techniques, and best practices to foster a data-driven culture within the organization.




 

Role Qualifications



  • Minimum of 5-7 years of experience in data analytics, automation, or a related field




  • Bachelor's degree in Business administration, Statisticsor a related field




  • Fluent in English (both written and spoken)




  • Proficiency in data analytics tools and platforms (e.g., Python, R, SQL, Tableau)




  • Strong leadership.




  • Excellent communication and interpersonal skills.




  • Problem-solving and critical thinking abilities.




  • Adaptability and flexibility to navigate a fast-paced environment.



EEO Statement

 

  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
  • We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

 

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

 

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

 

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

 

 

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

 

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