If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
#LI-HybridPlan and execute core promotional campaigns focused on GMV growth, including festival campaigns, flash sales, subsidies, and consumer-targeted promotions;
Leverage user behavior data, platform analytics, and market trends to uncover consumer insights, design scenario-based campaigns, and optimize key metrics such as conversion rate, AOV, and repurchase rate;
Initiate and drive cross-functional projects by collaborating with teams such as Restaurants team, Product, Branding, and Data Analytics, ensuring resource alignment and on-time delivery;
Track end-to-end campaign performance and user feedback, conduct in-depth analysis, and iterate on campaign strategies to ensure ROI;
Stay on top of local internet trends, cultural contexts, and consumer buzz, and creatively amplify campaign impact through localized content and social triggers;
Establish campaign review and learning mechanisms, and contribute to scalable playbooks and user asset strategies.
Basic Qualifications:
3+ years of experience in user operations, campaign operations, or marketing operations, with a proven track record in GMV-driven campaign planning and execution;
Strong analytical mindset and user insight capabilities, able to extract behavioral patterns and consumer psychology from data and observation;
Experience in planning and executing large-scale international consumer marketing campaigns is a plus (particularly Black Friday, Christmas, Double 11, etc.)
Familiarity with popular campaign mechanics on local social/O2O/e-commerce platforms (e.g., Instagram promotions, WhatsApp viral campaigns, local e-commerce promotion tools)
Excellent communication and stakeholder management skills, with the ability to lead projects across multiple teams;
Experience in local content marketing, social amplification, or community engagement is a bonus;
Preferred backgrounds: Experience from retail, FMCG, or transactional internet platforms (e-commerce, food delivery, mobility, digital payments);
Native in Portuguese. Conversational for either Business English or Chinese.
Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.
We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.
This is our ongoing journey, with much more still to come.
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