DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

#LI-Hybrid

Here,  in this role you will have the opportunity to:

• 
  

  Gain valuable insights into industry trends and real-world operations;

  
  


• 
  

  Collaborate and grow alongside professional and passionate colleagues;

  
  


• 
  

  Accumulate hands-on experience through actual projects and enhance your overall skills;

  
  

• Collect, organize, and analyze data related to the business (AHT, volume, CR’s etc.);


• 
  

  Assist in the creation of reports and dashboards to track performance indicators;

  
  


• 
  

  Propose improvements based on data insights to enhance internal workflows;

  
  


• 
  

  Contribute to testing and implementing new tools or processes focused on the vendor

  
  


• 
  

  Help our vendor with the requests, access and process doubts that may occur. 

  
  

Assist our specialists in daily duties as requested.

• 
  

  Currently enrolled in a degree program in Business, Engineering, Statistics, Economics, Information Systems, or a related field;

  
  


• 
  

  Strong verbal and written communication skills;

  
  


• 
  

  Comfortable working with numbers and interpreting data;
  Intermediate skills in Excel or Google Sheets;

  
  


• 
  

  Eagerness to learn and grow in a fast-paced environment.

  
  

Nice to Have

• 
  

  Familiarity with tools like Power BI, Looker Studio or Google Analytics;

  
  


• 
  

  Basic/intermediate knowledge of SQL or other data analysis tools.

  
  


• 
  

  English advanced is a big plus;

  
  

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms