DiDi Global

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Enablement Intern

Job Locations BR-SP-Sao Paulo
ID 2025-17117
Category
Customer Experience
Employee Class
Intern

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

 

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

 

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

 

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

The Enablement Intern will play a supportive and high-impact role within the Commercial Enablement team. This person will contribute to enablement data analytics, reports, training, communication, engagement, and quality initiatives, while interacting with cross-functional stakeholders such as Sales Operations, Quality, Inside Sales and farming.

Role Responsibilities

 


1. Supporting in training, Quality & Comms initiatives:



  • Assist in organizing onboarding sessions, internal training logistics, and certification processes.

  • Help consolidate feedback from training evaluations and quality audits.

  • Update and maintain learning content, guides, and documentation across internal platforms.


2. Managing Communication & Content:



  • Support the drafting and editing of internal communications, including newsletters, announcements, and campaign messages.

  • Help maintain the internal knowledge base and LMS with up-to-date content and structure.

  • Contribute to visual and creative materials using proper tools


3. Contributing to Data & Reporting



  • Assist in collecting, organizing, and interpreting enablement-related data (training completion, campaign participation, quality KPIs, etc.).

  • Support the creation of dashboards, reports, and presentations that communicate results and trends.

  • Build data visualization to report training, quality, comms and engagement initiatives results


4. Supporting Campaigns & Engagement Initiatives



  • Help organize and communicate internal campaigns and rituals (e.g., recognition programs, sales competitions, cultural moments).

  • Participate in the coordination of commercial events, performance ceremonies, and kick-offs.

  • Gather feedback from the field to support continuous improvement of engagement actions.


 

Role Qualifications

 


1. Key Attributes We Value:



  • Curiosity and eagerness to act in a fast-paced, dynamic environment

  • Analytical mindset with attention to detail

  • Data driven decision making

  • Good written communication and organization skills

  • Proactive attitude and willingness to collaborate across multiple teams

  • Creative thinking and problem-solving spirit


2. Qualifications:



  • Ongoing studies in Business Administration, HR, Marketing, Communications, Advertising or related fields

  • Interest in data, sales, enablement, communication, or operational performance

  • Design and gsuite tools knowledge is a plus


3. Preferred Skills:



  • Familiarity with training tools (LMS platforms, Google Workspace, PowerPoint, etc.).

  • Basic knowledge of gsuite

  • Familiarity with Canva, Google Slides, or other presentation tools

  • Contact with communication, analysis, or project coordination


4. Competencies:



  • Communication & Collaboration

  • Data driven

  • Analytical Thinking

  • Training and quality


What we really want to see in you:


You are a curious and hands-on person who wants to learn by doing. You enjoy solving problems, organizing information, and helping people do their best work. You see communication as a strategic tool and data as a way to tell stories. Above all, you're excited to grow your career in a commercial and collaborative environment.


 

EEO Statement

  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
  • We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

 

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

 

This is our ongoing journey, with much more still to come.

 
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).
 
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

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