DiDi Global

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Growth Operations Intern

Job Locations BR-SP-Sao Paulo
ID 2026-18710
Category
Operations & Strategy - Food
Employee Class
Intern

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

 

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

 

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

 

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

At 99, Logistics connects people and businesses through fast and reliable deliveries — from C2C (people sending items to each other), to B2C (businesses delivering to customers), to Freight & B2B (larger deliveries for companies).


As a Growth Operations Intern – Logistics, you’ll join the team that runs and scales these marketplaces on a daily basis. You’ll support real operational challenges, help track performance, and participate in growth initiatives that impact drivers and customers.


This is a hands-on learning role: you’ll work close to analysts and managers, understand how supply and demand are balanced, how growth experiments are executed, and how operational decisions impact the marketplace in real time. Depending on team needs and your profile, you may work across C2C, B2C, or Freight.

Role Responsibilities



  • KPI Management: Monitor daily supply, demand, and conversion metrics to optimize marketplace health.




  • Data Analytics: Build and maintain team dashboards to drive data-informed decision-making.




  • Growth Ops: Execute incentives and activation campaigns to scale operational initiatives.




  • Pilots & Testing: Support cross-vertical experiments (C2C, B2C, Freight) to validate new strategies.




  • Process Optimization: Streamline data workflows and daily operational routines for better efficiency.




  • Cross-Team Support: Collaborate with Growth and Marketplace teams to ensure project alignment.



Role Qualifications


  • Education: Pursuing a Bachelor’s degree in Business, Economics, Data Science, Engineering, or a related field.

  • Good Excel/Google Sheets skills and Basic knowledge of SQL or BI tools is a plus.

  • Organized, proactive, and willing to learn fast. Clear communication and collaborative mindset.

  • Interest in logistics, marketplaces, operations, or tech products.

EEO Statement



  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.

  • We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.


Diversity & Inclusion



Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.


 


We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.


 


This is our ongoing journey, with much more still to come.



 

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

 

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

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