DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Our Design Hub shapes how millions of users experience Food and Rides across Latin America — not only through visuals, but through the words that guide every interaction.

We’re looking for a UX Writing Intern who is curious about how language influences user behavior and experience. This role goes beyond writing — it’s about understanding journeys, communication logic, and how the right message at the right moment can make a real difference.

You’ll work closely with designers and creatives to support in-app communication, contribute to messaging decisions, and help ensure that every word adds clarity, consistency, and value to the user experience.

If you’re interested in the intersection of creativity, UX, and strategy, this role is for you.

• Supporting the creation of in-app copies and microcopy aligned with user journeys


• Collaborating with designers to ensure messages are clear, consistent, and user-centered


• Contributing ideas and feedback to communication plans and campaigns from a UX writing perspective


• Helping structure and refine messaging across different touchpoints in the app


• Learning how to balance creativity and clarity in product communication


• Analyzing flows and identifying opportunities to improve how we communicate with users

• You are currently studying Communication, Advertising, Design, or a related field, with a portfolio or examples that show your writing skills


• Basic understanding of UX writing, user journeys, and digital product communication


• Strong writing skills with excellent grammar and attention to detail


• A natural ability to think about how users read, understand, and interact with messages


• Interest in both creative writing and structured, functional communication


• Advanced English skills (written and spoken)


• Curiosity, proactivity, and a strong willingness to learn and contribute

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms