If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
#LI-Hybrid99Abastece is an innovation-driven initiative inside DriverLab. In Fuel Ops, Continuous Improvement connects near-term delivery with long-term strategy—elevating processes, data governance, fraud prevention, and new capabilities that keep our marketplace efficient and resilient.
In this position, you would lead cross-functional improvements that streamline operations, harden controls, and scale new features—bridging Product, BA, Engineering, CX, and external partners.
Bachelor’s degree in Engineering, Operations, Business, or similar.
4+ years in Process Excellence/Program Management/Operations (marketplace or fintech a plus).
Experience leading cross-functional initiatives with Product/Tech and external vendors; strong risk/fraud and payments/process exposure is desirable.
Fluency in process design & automation (change control, SOPs, KPIs, incident management).
Strong Data Analytics skills; SQL required; Python/BI tools are a plus.
Advanced English; proactive, owner mindset; excellent communication and stakeholder management.
Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.
We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.
This is our ongoing journey, with much more still to come.
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