DiDi Global

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Research and Insights Manager

Job Locations BR-SP-Sao Paulo
ID 2026-19471
Category
Marketing & Design
Employee Class
Regular

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

 

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

 

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

 

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

We are seeking a highly skilled and experienced Research and Insights Manager to join our team. The ideal candidate will be responsible for leading the planning, execution, and governance of research initiatives and data analysis. This role requires close collaboration with cross-functional teams to identify business needs, generate insights, and deliver actionable recommendations that support informed decision-making.

Role Responsibilities

Responsible for:




  • Lead complex analyses by integrating multiple data sources to diagnose business challenges and identify opportunities




  • Translate research findings and data analysis into clear, actionable recommendations that drive business growth




  • Design and execute learning agendas to address key business questions, combining qualitative and quantitative research methods with first-party data




  • Transform unstructured data into meaningful and actionable insights




  • Promote a user-centric mindset in product development, simplifying complex problems into intuitive and effective solutions




  • Manage and support research projects involving cross-functional, international, and external stakeholders




  • Foster a culture of data-driven decision-making by:




    • Promoting an analytics mindset across teams




    • Advocating for the use of insights in strategic decisions






  • Ensure the quality, reliability, and rigor of data and research outputs




  • Build strong relationships with analytics and research vendors to explore new methodologies and analytical approaches for solving business challenges




 

Role Qualifications

Skills




  • Customer Focus: Dedicated to meeting the needs of internal and external stakeholders; consistently acts with the customer in mind




  • Business Acumen: Strong experience working with cross-functional teams; ability to understand complex business problems; excellent communication skills; comfortable presenting insights and recommendations to executive audiences




  • Problem-Solving: Analytical thinker with the ability to identify patterns and trends; capable of generating innovative solutions; detail-oriented; able to manage multiple projects simultaneously




  • Active Listening: Practices attentive and empathetic listening; accurately understands and articulates others’ perspectives, even when disagreeing




  • Creativity: Generates original ideas and connects seemingly unrelated concepts; adds value in brainstorming and ideation processes




  • Attention to Detail: Ensures high-quality outputs by thoroughly reviewing all aspects of work, maintaining accuracy and consistency over time




 



 


Qualifications




  • Advanced proficiency in Excel and PowerPoint




  • Working knowledge of SQL and/or Python




  • Advanced English proficiency (reading, writing, and speaking)




  • Extensive knowledge of research methodologies (qualitative and quantitative)




  • Foundation in statistics, including key concepts and methodologies




  • Minimum of 5 years of experience in Consumer Insights, Market Research, Business Intelligence, or Analytics (experience in digital companies is a plus)




  • Ability to adapt to change and thrive in complex, fast-paced environments




 

EEO Statement

  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
  • We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

 

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

 

This is our ongoing journey, with much more still to come.

 
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).
 
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

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