DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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The Risk Strategy KYC team is responsible for developing risk strategies for our products and business flows, including both fraud risk and credit risk. The team tracks industry-leading technologies and adopts innovative, state-of-the-art methodologies to address the new challenges emerging in the fintech industry, with the goal of protecting sustainable growth and maximizing business outcomes.

We are looking for an experienced risk professional to own end-to-end risk policies and responses for key loss metrics while maintaining a positive user experience.

-Be responsible for external data sourcing and implementation, including related risk policy design and optimization.

-Design, execute, and optimize efficiency tests for third-party vendors, assessing performance, quality, turnaround times, cost-effectiveness, and SLA compliance; establish continuous monitoring metrics, dashboards, and corrective action plans to ensure sustained improvements and alignment with business objectives.

-Handle key data vendor management and communications.

-Ensure the correct implementation of KYC policies and processes.

-Propose process improvements according to market trends.

-Collaborate with R&D, algorithm, and operations teams to continuously drive SOP iterations for fraud risk governance and improve offensive and defensive capabilities.

-A Bachelor’s degree in Business, Finance, Economics, Mathematics, Engineering, or a similar field.

-A degree in Statistics or a similar quantitative field is preferred.

-2+ years of experience in the risk management industry

-Excellent written and verbal communication skills, with the ability to influence others, strong leadership skills, and the ability to manage stakeholders effectively.

-Programming skills in SQL, Python, R, or SAS.

-Fluent English skills.

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms