DiDi Global

Welcome page

Communication Manager

Job Locations BR-SP-Sao Paulo
ID 2026-19673
Category
Public Relations
Employee Class
Regular

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

 

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

 

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

 

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

You’ll join the Digital Communications team in São Paulo, working in a fast-paced environment where priorities shift quickly and execution quality matters. This role is for someone who is highly organized, proactive and resourceful, with strong creative instincts and the ability to keep multiple workstreams moving at once. A big part of our work involves reading what’s happening in online communities and social spaces, understanding sentiment and narratives, and turning that into smart communication moves and engagement approaches. You’ll work closely with cross-functional teams and help keep our operating rhythm strong, ensuring we deliver with speed, clarity and quality.

Role Responsibilities

Organizing and driving execution: bring structure by managing multiple parallel workstreams, timelines and dependencies, ensuring clear next steps and follow-through.


Reading communities and shaping engagement: stay close to social and community conversations, identify patterns and opportunities early, and help shape engagement approaches that fit the context, tone and audience.

Partnering proactively with stakeholders: act as a go-to partner for cross-functional teams, anticipating needs, pushing things forward, and following up until decisions and deliverables land.

Maintaining a strong operating rhythm: Build and maintain simple routines that help the work run consistently, with clear documentation and ownership.


Contributing creative communication thinking: support narrative and format choices with strong creative instincts and good judgment, making sure what we do resonates in social environments.

Role Qualifications


  • Demonstrated ability to run multiple workstreams at once with strong organization, prioritization and follow-through

  • Strong intuition and experience reading online communities, sentiment and narratives, and translating that into action

  • A proactive, get-things-done attitude, comfortable navigating ambiguity and moving fast

  • Strong communication skills and ability to align stakeholders and drive decisions

  • Creative instincts and a good eye for tone and what resonates in social spaces

  • Collaborative mindset and high accountability

  • Advanced English 

EEO Statement

  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
  • We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

 

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

 

This is our ongoing journey, with much more still to come.

 
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).
 
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

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