DiDi Global

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Information Security Associate

Job Locations BR-SP-Sao Paulo
ID 2026-19935
Category
Engineering
Employee Class
Regular

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

 

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

 

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

 

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

We are seeking a detail-oriented and motivated Information Security Associate to join our Global InfoSec team in Mexico. This role focuses on ensuring data security compliance and risk remedation within our BPO (Business Process Outsourcing) operations. You will be responsible for implementing BPO security governance, workplace(site) security check, personnel access control and indentity management and ensuring that our BPO partners adhere to our security standards.

Role Responsibilities

Key Responsibilities:


  • BPO Security Governance:


    • Conduct security risk assessments during the onboarding/accession of BPO vendors to ensure compliance with corporate standards.

    • Perform comprehensive security audits and data clearing checks during the offboarding/termination process to prevent data leakage.


  • Workplace Environment security check & Risk Remediation:


    • Execute regular Information Security Check on-site at BPO operations (Physical/Network/PC security check).

    • Drive the enhancement of internal and external security capabilities and oversee the remediation of identified risks and vulnerabilities.


  • Personnel Access Control & Identity Management:


    • Oversee the management of account and permissions for BPO staff.

    • Monitor and take operational action against abnormal user behaviors or security policy violations.


  • Identity Management:


    • Provide support to users regarding infosec related issues.

    • Respond to security incidents and take appropriate action.


  • Project Management:


    • Collaborate with cross-functional teams on infosec related projects.

    • Assist in the planning and implementation of infosec platform‘s enhancements and upgrades.

    • Ensure projects are completed on time and within budget.


Role Qualifications

Qualifications & Skills


  • Education: Bachelor’s degree in Computer Science, Cyber Security, IT, or a related field.

  • Experience: 2+ year(s) of experience in IT security, risk management, or an operational role within a BPO/Call Center environment.

  • Technical Knowledge:


    • Basic understanding of IAM、Data Loss Prevention (DLP) tools 、Firewalls、VPN and Endpoint Security.

    • Familiarity with data privacy regulations (e.g., Mexico’s LFPD, GDPR basics).

    • Strong understanding of security protocols, authentication, and authorization mechanisms.


  • Language: Proficiency in English is mandatory.

  • Soft Skills: Excellent problem-solving and analytical skills，Strong communication and interpersonal skills，Ability to work independently and as part of a team.

EEO Statement

  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
  • We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

 

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

 

This is our ongoing journey, with much more still to come.

 
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).
 
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

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