If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
#LI-HybridFrom day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Logistics Business Unit sales team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product and operations. The Logistic's BU "99Entrega" helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday.
This data driven role calls for a rare combination of analytical thinking & inter-personal ability to manage operations, sales and stakeholders. 99Entrega is our last mile delivery service, using cars, motos, utilitaries, vans and small trucks. Be prepared for a hectic, fast paced and challenging environment!
Being a leader at this team is a unique opportunity to help build and grow a solid business inside 99 almost from scratch, leaving your own stamp and legacy on the lives of millions of people that will be using our services frequently.
Como Lider de Vendas SMB -PME, você vai carregar uma carteira de contas com alto potencial de volume e complexidade, enquanto atua como referência técnica e comercial para o time. Você vai construir o playbook que os outros vão usar, testar abordagens antes de escalar e ser o elo mais próximo entre o time de Vendas SMB e outros times de aquisição em massa da companhia.
Responsabilidades principais:
Gerenciando as contas PME de maior potencial: Carregar uma carteira de clientes com maior complexidade e maior ticket potencial — empresas que demandam um olhar mais consultivo, múltiplos interlocutores e um ciclo de desenvolvimento mais longo. Sua meta não é só manter; é crescer volume de forma consistente e estruturada.
Construindo e iterando o playbook comercial PME: Documentar o que funciona: roteiros de pitch, sequências de outbound, abordagens de onboarding, scripts de objeções e frameworks de qualificação. Ser o primeiro a testar novas abordagens e o responsável por transformar aprendizados individuais em processos replicáveis para o time.
Liderando o outbound estratégico do time: Identificar e priorizar os segmentos e verticais com maior potencial para a 99Entrega dentro do universo PME — construindo listas de alvo, testando mensagens e refinando o ICP junto ao Gerente. Seu outbound é o benchmark que orienta o restante do time.
Atuando como referência de produto e pitch para o time: Conduzir sessões mensais de capacitação de produto e discurso comercial para os Executivos Comerciais PME e, quando necessário, para os reps do time de CX. Ser o ponto de contato interno para dúvidas técnicas sobre a plataforma, SLAs e estrutura de precificação.
Sendo o elo principal entre Vendas PME e CX: Participar do sync semanal com o time de CX, garantir que o roteamento de leads entre os dois times seja respeitado, e trazer de volta ao time as objeções e feedbacks de mercado que surgem na operação — fechando o loop entre aquisição e desenvolvimento.
Contribuindo para o forecast e a estratégia comercial: Manter pipeline preciso no CRM, contribuir ativamente para o forecast semanal do Gerente e trazer perspectiva de mercado para decisões de segmentação, precificação e posicionamento dentro do segmento PME.
Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.
We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.
This is our ongoing journey, with much more still to come.
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