DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

Are you ready to redefine offline acquisition at scale? We are seeking a highly operational, hands-on specialist to drive our expansion efforts. This is a holistic role that acts as the connective tissue across all operational teams, ensuring alignment and driving high-velocity execution. You will be the functional specialist driving analysis and execution, evolving our systems and processes to achieve strategic results.

1. Drive Operational Specialization & Process Optimization

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  Act as the specialist within your function, playing a key role in relevant projects and independently completing complex operation tasks.

  
  


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  Drive efficient execution, solving complex problems with limited guidance from senior staff.

  
  


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  Proactively diagnose bottlenecks and implement methods for optimization to existing processes and playbooks.

  
  

2. Analyze Data & Drive Insight

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  Leverage SQL and Python (as needed) to dissect complex business challenges.

  
  


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  Develop reasonable hypotheses, choose proper analytical methods, and conduct in-depth analyses to drive strategy.

  
  


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  Deeply understand operational metrics, logic, and correlations to provide actionable input for business strategy.

  
  

3. Lead and Manage Projects

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  Take independent responsibility for small projects, or play a key role in larger initiatives, including creating comprehensive project plans and managing schedules.

  
  


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  Monitor progress across the lifecycle, ensuring effective communication and information visibility among team members.

  
  


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  Independently solve execution challenges, while knowing when to proactively seek help for high-complexity issues.

  
  

4. Strategize, Communicate & Collaborate

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  Identify key stakeholders and flexibly adapt your communication approach to suit the situation.

  
  


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  Present data and proposals in a mature, effective manner.

  
  


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  Proactively seek cooperation across teams, sharing information to maximize synergy.

  
  


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  Organize meetings efficiently with clear agendas and objectives.

  
  


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  Constructively resolve conflicts to maintain alignment and momentum.

  
  

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  Education: Bachelor’s degree.

  
  


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  Experience: 2+ years of experience in Operations, Acquisition channels, or related fields.

  
  


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  Leadership: 1-2 years of experience collaborating with and supervising cross-functional teams.

  
  


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  Technical: Experience working with SQL for data extraction and manipulation.

  
  


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  Mobility: Ability to travel between 20%-30%.

  
  


• English: B2 advanced


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  Track Record: Proven ability to independently manage end-to-end processes and suggest scalable improvements.

  
  


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  Communication: Demonstrated ability to adjust communication style and presentation content based on the audience (technical vs. executive).

  
  


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  Project Management: Experience managing the full lifecycle of a project, from planning to execution.

  
  


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  Soft Skills: Advanced ability to resolve conflicts, facilitate consensus, and articulate user pain points.

  
  

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.


• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.


• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.


• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.


• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.


• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms