If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
#LI-Hybrid- Own and lead initiatives to improve payment success rates, optimize transaction flows, and enhance operational resilience across various payment methods (e.g., cards, PIX, and alternative payments).
- Act as the subject matter expert on payment performance, working cross-functionally with product, risk, legal, compliance, and treasury teams to identify and implement improvements.
- Monitor key performance indicators, analyze trends, and use data to inform decisions and advocate for changes that enhance user experience and business outcomes.
- Manage relationships with external payment service providers, acquiring banks, and card schemes—ensuring alignment on strategic priorities, issue resolution, and future roadmap collaboration.
- Stay ahead of regulatory changes, payment industry trends, and technology developments, ensuring our systems and strategies remain compliant and competitive.
- Drive the integration of new payment solutions and enhancements, coordinating stakeholders, timelines, and testing requirements for smooth implementation.
- Own and lead initiatives to improve payment success rates, optimize transaction flows, and enhance operational resilience across various payment methods (e.g., cards, PIX, and alternative payments).
- Act as the subject matter expert on payment performance, working cross-functionally with product, risk, legal, compliance, and treasury teams to identify and implement improvements.
- Monitor key performance indicators, analyze trends, and use data to inform decisions and advocate for changes that enhance user experience and business outcomes.
- Manage relationships with external payment service providers, acquiring banks, and card schemes—ensuring alignment on strategic priorities, issue resolution, and future roadmap collaboration.
- Stay ahead of regulatory changes, payment industry trends, and technology developments, ensuring our systems and strategies remain compliant and competitive.
- Drive the integration of new payment solutions and enhancements, coordinating stakeholders, timelines, and testing requirements for smooth implementation.
A bachelor’s degree in Business, Finance, Engineering, Economics, or a related field.
3+ years of experience in payments, fintech, financial operations, or a related area, with demonstrated experience leading projects or initiatives.
Desirable: Previous experience in the card processing and pix operation in Brazil including familiarity with key players, regulatory frameworks, commercial and operational models.
A data-driven mindset and strong analytical skills, with the ability to draw insights from complex data sets and translate them into actionable strategies.
Excellent communication and stakeholder management skills—comfortable engaging with internal teams and external partners across regions (English proficiency required).
A self-starter attitude with the ability to work independently, make informed decisions, and drive projects forward in a fast-paced environment.
Flexibility to work across time zones, especially Brazil and China, as part of a global team.
Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.
We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.
This is our ongoing journey, with much more still to come.
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