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A posição de Executivo Comercial tem o foco principal em aquisição, retenção e gestão de parceiros, oferecendo suporte e curadoria para alavancar as operações e garantir um alto desempenho. A rotina é dinâmica e a principal função é desenvolver e expandir a carteira de contas.
Como Executivo de Vendas, você terá um papel crucial na prospecção de novos clientes, na venda de novos negócios e na entrega de soluções alinhadas às necessidades específicas de cada parceiro. Com uma abordagem consultiva, será essencial compreender o ecossistema e os desafios diários de um estabelecimento.
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The Lead Acquisition & Intelligence team is responsible for identifying and qualifying the right merchants to join our platform, ensuring that sales teams focus on the most relevant opportunities. As a Market Intelligence Analyst, you will deep-dive into competitor landscapes, market trends, and coverage gaps to deliver actionable intelligence that shapes our merchant acquisition approach.
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O(a) Business Development Híbrido na DiDi será responsável por expandir parcerias comerciais estratégicas e aumentar a adesão de motoristas e usuários em mercados regionais, combinando atuação remota com visitas presenciais às principais operações; o impacto mensurável inclui crescimento de GMV (valor bruto de mercadoria) por região, aumento do número de parceiros ativos e melhoria nas métricas de retenção de drivers em 6–12 meses. A posição integra a equipe de Parcerias e Expansão Comercial, com missão de acelerar a tração local, adaptar ofertas de produto às necessidades do mercado e contribuir diretamente para a conquista de participação de mercado e rentabilidade sustentável da DiDi em níveis regionais.
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Se para você a tecnologia existe para melhorar o caminho da vida, para o nosso time também: Seu Caminho, Nossa Jornada.
Acreditamos na tecnologia que conecta gente boa no que faz e que vive a diversidade para criar e compartilhar até os caminhos que a gente (ainda!) nem sabe quais são. Trabalhamos para gerar valor não só para os nossos usuários, mas, sobretudo, para as comunidades que servimos e toda a sociedade, tornando a vida das pessoas melhor com serviços que facilitem seu dia a dia - seja com serviços de mobilidade e entrega (99) ou pagamentos digitais (99Pay).
Para facilitar a vida de milhões de...
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We are looking for an experienced and data-driven operations senior manager to lead and optimize marketplace performance across key cities in LATAM. In this role, you'll go beyond execution: you'll define strategy, create scalable processes, and influence cross-functional teams to drive courier growth, engagement, and retention.
As an experienced operator, you’re expected to bring strong business acumen, a track record of solving complex operational problems with data, and a proactive, ownership-first mentality. You will work closely with teams...
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Você fará parte do time de Marketing da 99Entrega, apoiando o desenvolvimento e a execução de iniciativas focadas no crescimento do negócio e no fortalecimento do relacionamento com motoristas, estabelecimentos e outros públicos estratégicos.
Essa é uma oportunidade para ganhar experiência prática em diferentes temas de Marketing e Supply, incluindo CRM, campanhas, análise de performance, comunicação e projetos multidisciplinares. Você trabalhará em parceria com diferentes times e terá a oportunidade de entender, na prática, como Marketing contribui para o crescimento do negócio em um ambiente dinâmico.
Buscamos uma...
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Como Coordenador(a), você será o estrategista por trás do nosso algoritmo reputacional. Sua missão é garantir que a operação mantenha os mais altos níveis de excelência (foco no Selo RA1000), enquanto otimiza processos para que não exista backlog crítico. Nosso time é...
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About the Role
We are looking for a highly motivated Revenue Growth Intern to support key business initiatives across Pricing, Ads Monetization, and Competitive Intelligence.
You will work closely with the business team to conduct competitive research, data analysis, and user experience analysis, helping identify opportunities to drive revenue growth and improve customer experience.
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CX is a key to deliver a great experience to our customers. Our team is BIG and full of people passionate about delivering a WOW service to our clients! In this position, you will be working directly with the CX & Relationship Manager for Brazil region managing our various BPOs. You will work every day to improve our Customer Service Experience in the different countries where DiDi has services in Latin America. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!
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As a CX Strategy Intern at DiDi, you will support the Customer Experience Strategy team in planning, research and execution initiatives to improve end-to-end user and partner journeys across multiple products and markets. You will join a cross-functional team whose mission is to design scalable, data-driven CX programs that reduce friction, increase platform trust, and align localized experience improvements with DiDi’s global growth and safety priorities.
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This is an early-in-career opportunity designed to cultivate future leaders. In this role, you’ll be a junior team member responsible for driving the execution of high-impact operational tasks that power our core business.
You will work on clear, well-defined projects, tackling practical, real-world problems. This is a hands-on role where you will execute basic and routine operational tasks, achieving results under the direct guidance of experienced mentors. Be prepared to learn rapidly, own your assignments, and contribute to immediate results in a challenging, fast-paced environment.
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We are looking for a results-oriented Strategy and Planning Senior Analyst to join our team. This role operates at the intersection of Finance, Operations, and Strategy, with a strong focus on execution, performance tracking, and cross functional coordination to support the company’s growth priorities across multiple business units.
The ideal candidate is a senior analyst with a hands-on approach and strong analytical skills, responsible for structuring planning cycles, tracking key metrics, developing analyses and business cases, and working closely with cross-functional teams to ensure initiatives are delivered on time and with impact. This role requires the ability to translate strategic guidelines into clear action plans, support...
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Nuestra área de Customer Experience es clave para brindar una excelente experiencia a nuestros clientes. Como CX Ops Analyst, serás responsable de trabajar con múltiples stakeholders del negocio para implementar proyectos multifuncionales, análisis y soluciones orientadas a mejorar la experiencia de nuestros conductores, así como impulsar la eficiencia de nuestro negocio, generando un impacto en miles de personas.
Serás responsable del proceso de mejora continua en CX y, al mismo tiempo, de impulsar el análisis y la gestión de datos del área de Customer Experience. La alta velocidad de implementación y el aprendizaje constante serán aspectos fundamentales de este desafío.
Como CX &...
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La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio /...
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You will partner closely with business leaders to drive the people's agenda, organizational effectiveness, and workforce priorities across fast-paced operational teams. This role is responsible for translating business priorities into people solutions, strengthening leadership and team capabilities, and ensuring high-quality execution of core HR processes. The role requires strong business acumen, ownership, and the ability to influence leaders in a multicultural and highly dynamic environment.
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En Didi Fintech, tenemos la misión de brindar empoderamiento financiero a más personas y comunidades en todo el mundo. Estamos haciendo que los servicios financieros digitales sean más accesibles y brindamos mejores formas para que los usuarios ganen, crezcan y gasten su dinero. Únete a nosotros, ya que ayudamos a nuestros usuarios a crear la tecnología que facilita mejor las finanzas.
Incorpórate a Didi, Call Center de Cobranza, estamos en búsqueda de tu talento para integrarlo a nuestro equipo de trabajo, ocupando el puesto Post Loan Team Leader de cobranza.
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The Customer Experience Coordinator will work within the Social Media channels, leveraging listening tools, monitoring the quality of interactions, and tracking CX metrics to identify opportunities and mitigate reputational risk for the brand. Social media insights remain the core of the role, and the ideal candidate also brings working familiarity with insights work more broadly: light user research, data analysis, and AI tools that help scale and enrich the team's output. A strong analytical background and a deep understanding of social media platforms are essential to drive impactful decisions.
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About the Role We are looking for a Vendor Strategy Analyst to oversee the governance of tools, vendor processes, and financial controls. This role demands a high level of autonomy, critical thinking, and a sharp analytical mindset to manage complex payments, validate billing, and ensure flawless invoice approval workflows. You will go beyond operational support, acting as a key driver for process improvement, cost reduction, and strategic platform management alongside cross-functional teams.
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We are looking for a highly structured, process oriented, and results driven professional to join the team responsible for strengthening operational excellence across our field operations. This role will play a key part in designing, standardizing, and continuously improving processes, routines, and playbooks, ensuring that field teams operate with clear guidelines, consistent execution standards, and scalable ways of working.
In this position, you will translate business and operational needs into practical field processes, define operating routines and governance mechanisms, and develop playbooks, guidelines, and tools that support teams in their day to day execution. You will work closely with field leadership and cross-functional teams to identify...
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Como Estagiário de Operações para o 99Food na DiDi, você apoiará a execução diária e a otimização das operações de entrega de alimentos, garantindo alta disponibilidade de parceiros e satisfação dos clientes; sua atuação terá impacto mensurável na redução do tempo médio de entrega e no aumento da taxa de aceitação de pedidos em áreas designadas. Você fará parte da equipe de Operações Locais/Marketplace, contribuindo para a missão de escalar a operação de food delivery com eficiência, reduzir custos logísticos e melhorar indicadores de experiência do usuário em mercados urbanos de grande porte.
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Being part of the Marketplace Team is developing one of the main cornerstones of the business: supply. As part of the broader City Operations organization, our Marketplace team is responsible for the engagement and retention of our drivers and passengers and allocating supply in an efficient and timely manner to support all User’s experience within the app. This position will be responsible for building deep insights about the ride-hailing business from a driver, passenger, pricing, marketplace and competition perspectives. The ideal candidate must have strong analytical skills, data driven solutions, prioritization capabilities and excellent...
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O time de Offline Acquisition é o motor de crescimento da nossa base de motoristas. Nesta função, seu escopo será garantir a aquisição de novos motoristas através da gestão de parceiros (BPOs/BDs). Esta é uma posição de ritmo acelerado e alta cobrança operacional, onde você fará a gestão à distância de operações distribuídas em diversas cidades. O desafio é orquestrar fluxos, assegurar que os processos aconteçam dentro dos SLAs e combinar visão analítica com uma...
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As a Sr. Recruiter, you will play a critical role in building high-impact teams across our organization. You’ll be responsible for identifying, engaging, and nurturing top talent in competitive markets, acting as a strategic partner to recruiters and business leaders for complex and critical roles.
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As a Business Development Jr Manager at DiDi, you will identify and execute partnership and growth opportunities that expand 99Food across the regional market, driving measurable increases in restaurants acquisition, revenue, and performance improvement. You will join a cross-functional Commercial Growth team focused on forging strategic local partnerships, optimizing merchant onboarding flows, and delivering pilots that scale the DiDi’s market expansion and profitability goals.
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From day one, you will join a high-energy, collaborative team where your speed, execution, and sales discipline directly drive volume growth across Brazil. As part of the Logistics Business Unit sales team, your primary mission will be scaling 99Entrega—our fast-growing last-mile delivery ecosystem —within the Small & Medium Business (SMB) market.
In this role, you will focus on Farming and portfolio growth, engaging directly with micro and small business owners, local e-commerce sellers, and regional merchants. We are looking for an energetic, results-driven professional who thrives in a fast-paced environment—managing high-volume account books, proactively identifying expansion opportunities, conducting account health reviews, and...
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From day one, you will join a high-energy, collaborative team where your speed, execution, and sales discipline directly drive volume growth across Brazil. As part of the Logistics Business Unit sales team, your primary mission will be scaling 99Entrega—our fast-growing last-mile delivery ecosystem —within the Small & Medium Business (SMB) market.
In this role, you will focus on Farming and portfolio growth, engaging directly with micro and small business owners, local e-commerce sellers, and regional merchants. We are looking for an energetic, results-driven professional who thrives in a fast-paced environment—managing high-volume account books, proactively identifying expansion opportunities, conducting account health reviews, and...
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From day one, you will join a high-energy, collaborative team where your speed, execution, and sales discipline directly drive volume growth across Brazil. As part of the Logistics Business Unit sales team, your primary mission will be scaling 99Entrega—our fast-growing last-mile delivery ecosystem —within the Small & Medium Business (SMB) market.
In this role, you will focus on Farming and portfolio growth, engaging directly with micro and small business owners, local e-commerce sellers, and regional merchants. We are looking for an energetic, results-driven professional who thrives in a fast-paced environment—managing high-volume account books, proactively identifying expansion opportunities, conducting account health reviews, and...
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Our Sales team is essential to driving growth and ensuring the success of our business operations. As a Sales Manager, you will play a pivotal role in leading a high-performing sales team and executing commercial strategies to expand our client base and foster long-term partnerships. You’ll be responsible for overseeing the acquisition and growth of new clients, ensuring the delivery of personalized, effective solutions, and contributing to the overall business growth. This role requires a balance of strategic thinking, leadership skills, and operational excellence, all while working in a fast-paced, dynamic environment.
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From day one, you will join a high-energy, global culture where your strategic leadership directly shapes the future of our business in Brazil. As a key leader within the Logistics Business Unit, you will own the end-to-end strategic development, expansion, and commercial performance of the Small & Medium Business (SMB) segment, Integration Partners (software/platforms), and Special Accounts for 99Entrega—our fast-growing last-mile delivery ecosystem.
This position is critical and highly strategic: you will build and drive the overall go-to-market strategy for the SMB front from the ground up, acting as an internal matrix leader alongside Product, Operations, Marketing, and Engineering to build scalable delivery products for small businesses....
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From day one, you will join a high-energy, collaborative team where your focus on client retention, account health, and organic growth directly impacts our business performance across Brazil. As a Pleno Key Account Executive within the Logistics Business Unit, you will take responsibility for our Commercial Key Accounts (CKA) portfolio—focusing on farming, nurturing, and growing a portfolio of medium-sized regional accounts for 99Entrega.
In this role, you will combine a Farmer mindset with proactive commercial management. You will build strong daily relationships with regional logistics and operations managers, ensure delivery performance meets agreed SLAs, identify upsell/cross-sell opportunities, and protect our revenue base in competitive regional...
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From day one, you will join a high-energy, collaborative team where your focus on client retention, account health, and organic growth directly impacts our business performance across Brazil. As a Pleno Key Account Executive within the Logistics Business Unit, you will take responsibility for our Commercial Key Accounts (CKA) portfolio—focusing on farming, nurturing, and growing a portfolio of medium-sized regional accounts for 99Entrega.
In this role, you will combine a Farmer mindset with proactive commercial management. You will build strong daily relationships with regional logistics and operations managers, ensure delivery performance meets agreed SLAs, identify upsell/cross-sell opportunities, and protect our revenue base in competitive regional...
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From day one, you will join a high-energy, collaborative team where your focus on client retention, account health, and organic growth directly impacts our business performance across Brazil. As a Pleno Key Account Executive within the Logistics Business Unit, you will take responsibility for our Commercial Key Accounts (CKA) portfolio—focusing on farming, nurturing, and growing a portfolio of medium-sized regional accounts for 99Entrega.
In this role, you will combine a Farmer mindset with proactive commercial management. You will build strong daily relationships with regional logistics and operations managers, ensure delivery performance meets agreed SLAs, identify upsell/cross-sell opportunities, and protect our revenue base in competitive regional...
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We are looking for a highly analytical, strategically minded, and results-oriented professional to join the team responsible for variable compensation across our field operations. This role will play a key part in designing, monitoring, and continuously improving incentive models, ensuring that targets, KPIs, and rules are aligned with business priorities and drive the expected operational behaviors.
In this position, you will transform data into actionable insights and recommendations, develop simulations and forecasts, monitor the performance of variable compensation cycles, and support leadership decision-making. You will also be responsible for the end-to-end governance of the process.
We are looking for someone who is highly organized,...
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We are looking for a customer-centric operations analyst to join us on the Operations team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.
In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth.
Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes, aportando con visión estratégica a la mejora de su desempeño. Por medio de una excelente atención al cliente debe lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
Esta posición será pieza clave en la expansión estratégica de DiDiFood en CDMX. Iniciarás como Hunter, con enfoque en prospección y cierre...
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The Sales Performance Team sits at the intersection of commercial strategy, sales execution, and performance management.
Our team is responsible for translating business priorities into clear and measurable Sales OKRs, breaking them down into actionable initiatives and performance indicators, and continuously assessing whether our sales organization is moving toward the right outcomes.
We work closely with Sales Leadership, Regional Operations, Commercial Planning, and other cross-functional teams to connect strategy with frontline execution. Rather than simply tracking performance, we aim to understand what drives results, identify performance gaps and opportunities,...
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We are looking for a Product Intern to join our Brazil Mobility team. In this role, you will support product managers in shaping the future of urban mobility for millions of users. You'll work at the intersection of business, technology, and user experience — helping turn data and user insights into product decisions.
This is a hands-on role designed for someone who wants to build a career in product management within a fast-paced, high-growth market.
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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Buscamos um profissional dinâmico e proativo, que combine habilidades analíticas com uma forte capacidade de execução. Nesta posição, você terá um papel fundamental na manutenção da governança de processos que sustentam a operação da plataforma. Responsável pelo levantamento e análise de dados referentes ao desempenho da operação, visando embasar planos de ação que otimizem a entrega de valor da plataforma para nossos parceiros. Se você é motivado por encontrar maneiras de destravar valor para o usuário, estabelecimentos parceiros e o negócio, gosta de desafios e colocar a mão na massa, você é a pessoa certa...
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As a Commercial Planning Sr Analyst, you will play a key role in supporting the growth and operational efficiency of the business.
You’ll work closely with the sales team and cross-functional partners, leveraging data and market insights to drive decision-making and support the execution of strategic initiatives.
This role demands an analytical mindset, innovative thinking, and a proactive approach to problem-solving and process improvement.
Your contributions will directly impact the development of sales targets, the tracking of performance, and the launch of new initiatives.
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La misión principal de nuestro próximo Hunter es impulsar la adquisición de repartidores mediante perfilamiento en campo para DiDi Food. Tu labor será acercarte activamente a repartidores prospectos desde aquellos que ya están activos en la industria del reparto, hasta aquellos que quieran cambiar su dinámica de trabajo para tomar nuevos retos, todo esto, en canales de campo de alto potencial.
Buscamos perfiles con fuerte orientación comercial, capacidad de persuasión y una mentalidad proactiva de hunter, que disfruten las interacciones cara a cara y que logren convencer a los potenciales repartidores de unirse a DiDi Food. Esta posición será clave en el crecimiento estratégico de la base de...
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- La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
- Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
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A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo
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You’ll be joining the Commercial Enablement team at 99Food, a fast-paced and high-growth business unit responsible for equipping the sales force with the strategy, tools, knowledge, and support needed to win in the field. Our mission is to ensure scalable, high-performance growth without compromising excellence— building robust, repeatable, and impactful structures that empower our teams across all regions.
This role focuses specifically on scaling sales performance through strategic education, onboarding, communication, and knowledge management, with a strong emphasis on clarity,...
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Finance planning and analysis team supports the core ride-hailing business in Brazil. We oversee budgeting, forecasting, and strategic financial analysis to provide insights for strategic planning, operational decisions, performance analysis, and collaborating with leadership to align financial goals with company objectives.
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As a Strategy and Engagement Sr. Analyst, you will translate strategic growth initiatives into high-impact operational workflows, driving execution rigour and process optimisation across DiDi Food and adjacent services; success will be measured by improvements in key operational SLAs, productivity, cost-to-serve metrics, and contribution in assigned markets. Sitting within the Regional Operations & Strategy team, you will serve as the engine bridge between high-level strategy and ground-level execution—partnering closely with Product and Field Operations to implement, scale, and iterate cross-functional initiatives that drive operational efficiency and sustainable business growth.
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About The Team/role
The Central Operations team is responsible for designing, aligning and ensuring the execution of the strategy for DiDi's Mobility business in Spanish-Speaking LatAm, and allocating resources for the most strategic projects in the region.
Working in this team will allow you to have direct exposure with leaders across all functions in the organization, from Operations to Customer Experience and Safety, while having a direct impact on millions of Passengers and Drivers across nine countries, as you shape our investment strategy for core projects.
You will have direct relationship with multiple teams and leaders, helping them design the path to execute their strategies, define their goals, and ultimately allocate resources between...
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Take ownership of the overall targets of the SDR team and be responsible for daily team management, lead follow-up, opportunity generation and team development. Lead the team to efficiently engage potential customers and generate qualified sales opportunities, continuously improving lead management efficiency and opportunity quality while building a scalable SDR operating model.