Marketplace Senior Analyst – Data Science (Bogotá,CO) Ready to turn data into action? Join DiDi Food LATAM and help reshape our operations strategy in main cities in LATAM.        

The Fintech Technical Support Team is a team to support fintech technology operation in Brazil.  Technical Support Engineer is responsible for monitoring system performance, and collaborating closely with peer teams as well as external vendors to solve the issues successfully.

At DiDi Food, we’re looking for someone who can elevate the Commercial team’s communication and culture to the next level. This is not just an execution role — it’s for someone who wants to build, challenge the status quo, and drive real business impact through communication. We’re looking for someone who combines creativity, strategic thinking, and an obsession for execution, capable of turning commercial priorities into initiatives that mobilize teams, raise the bar, and strengthen a high-performance culture.

As a Business Development Manager, you will play a pivotal role in driving our Food business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.

Na 99Food, acreditamos que o sucesso dos nossos parceiros é o nosso sucesso. Buscamos profissionais para atuar na área de Sucesso do Cliente, acompanhando restaurantes desde o onboarding até o crescimento e manutenção da performance. Aqui, liderança não é sobre cargo, mas sobre influência e entrega. Valorizamos pessoas que assumem responsabilidade, colaboram com o time, e buscam constantemente formas mais inteligentes e escaláveis de trabalhar. Queremos analistas que se sintam donos dos resultados, pensem com mentalidade direcionada por dados e ajudem a construir uma operação cada vez mais eficiente e inovadora. Se você gosta de aprender, de resolver...

We are looking for an Operations Analyst Intern to support the growth and performance of our merchant base through data-driven insights and market research. This is an entry-level, hands-on role designed for students who are eager to learn how strategy, operations, and analytics come together in a fast-paced tech environment. You will be part of a team focused on B-side product experience, working closely with cross-functional partners such as Business Development, Product, and other internal stakeholders. Throughout the internship, you will gain practical experience analyzing data, understanding local market dynamics, and contributing to strategic initiatives that improve merchant supply quality and sustainable growth.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

We are seeking a Senior Tax Advisory Manager to oversee the company’s tax function for Mexico, based in our Mexico City office. This role will report to the Head of Tax of Mexico and LATAM  and will play a key role in strengthening the in-house tax capability while supporting the company’s growth in our fintech, food and mobility fronts. The primary objective of this role is to ensure accurate and timely tax advisory adherence to Mexican tax laws and regulations, and successful execution of tax projects, while reducing reliance on external advisors by building strong internal tax ownership. Who we are looking for You are a curious self-starter who collaborates effectively with cross-functional partners across...

Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad. Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...

Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad. Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...

As part of the broader Resource Allocation team, as a pricing senior analyst you will have to monitor, structure and execute everything related to pricing, from monitoring of the marketplace, to improving user experience while managing to reach business and financial goals. This position will be responsible for building frameworks & insights that make every day easier understanding the marketplace and anticipating future behaviors within the ride-hailing business. The ideal candidate must have strong analytical skills, data driven mindset, prioritization capabilities, attention to detail and excellent execution. The role will demonstrate leadership in multi-skill projects and initiatives.  

Joining as an intern in the S&P team means contributing to one of the most strategic areas of the business: planning how resources are allocated to support sustainable growth and strong marketplace performance across the region. This team plays a key role in connecting financial planning, marketplace analysis, and cross-functional decision-making to ensure the business is investing in the right priorities. As an S&P Intern, you will support budget forecasting, marketplace analysis,...

En Didi Fintech, tenemos la misión de brindar empoderamiento financiero a mas personas y comunidades en todo el mundo. Estamos haciendo que los servicios financieros digitales sean más accesibles y brindamos mejores formas para que los usuarios ganen, crezcan y gasten su dinero. Únete a nosotros, ya que ayudamos a nuestros usuarios a crear la tecnología que facilita mejor las finanzas. Incorpórate a Didi, Call Center de Cobranza, estamos en búsqueda de tu talento para integrarlo a nuestro equipo de trabajo, ocupando el puesto para cobranza BPO Team Leader.

Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad. Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...

Nosso time de Engagement Channelsé responsável por liderar iniciativas de mobilidade fora do aplicativo da 99, buscando formas inovadoras de nos conectarmos com os motoristas no dia a dia. Atuamos na criação e gestão de canais, comunidades e estratégias que impactam diretamente a experiência e os ganhos de milhares de motoristas em todo o Brasil. Trabalhamos de forma próxima a diferentes áreas da empresa, combinando estratégia, execução e análise de dados para desenvolver soluções escaláveis, gerar engajamento e fortalecer o senso de comunidade dentro do...

Are you a data-driven analyst with a sharp eye for funnel behavior and a passion for turning new users into loyal customers? As an Acquisition Analyst at DiDi Food, you'll be the analytical engine of the Acquisition pod — the team responsible for bringing new users from their first app install to their first completed order across Mexico, Colombia, Peru, and Costa Rica. You'll work directly with the Acquisition Manager and the Activation Lead, owning the install-to-first-order funnel, designing and reading A/B tests that improve conversion, and managing CRM campaign briefs for acquisition-stage users. Your work sits at the highest-volume part of the lifecycle funnel This is a hands-on, high-ownership role in a team that moves fast,...

Are you an analytical powerhouse who thrives on independence and isn't afraid to challenge the numbers in the room? As a Performance Sr. Analyst at DiDi Food, you'll be the single source of truth for the Growth & User Lifecycle team — the independent measurement layer that keeps a 5M+ MAU, 4-country operation honest. You'll work directly with the Growth & User Lifecycle Head, owning the full KPI tree across Mexico, Colombia, Peru, and Costa Rica — tracking cohort health, incentive ROI, and A/B test velocity across three lifecycle pods. Unlike most analytics roles that serve a single team, this seat sits above the pods: you report to the Director, your agenda is set by what the business needs to know, and your output shapes how the team...

As a Senior CS Operations Analyst (Team Lead), you will drive operational excellence by leading a high-performing team of 8 to 15 agents. Your mission is to bridge the gap between people management and data-driven strategy. Beyond overseeing daily productivity and utilization, you will execute end-to-end analyses—from complex data modeling to large-scale experimentation—delivering actionable insights that directly optimize our contact rates and global KPIs. We are looking for a hybrid leader who can automate processes today to scale our operations tomorrow.

La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del...

La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food. Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados. El Farmer debe lograr un buen entendimiento del negocio,...

La función principal de un ejecutivo post venta (Farmer) es desarrollar y mantener un portafolio de clientes sano.  Un ejecutivo post venta debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable tanto tanto para la empresa como para los clientes. Parte del rol involucra tener un buen entendimiento del negocio y brindar una excelente...

La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.  Esta posición será pieza clave en la expansión estratégica de DiDiFood en CDMX. Iniciarás como Hunter, con enfoque en prospección y cierre...

We are seeking a dynamic and energetic professional to join our company as a Programs Management Intern. In this role, you will have the opportunity to learn about our company, contribute to improving our service delivery processes, and be a part of the disruptive evolution of our customer experience department. As an intern, you will play a crucial role in developing and executing strategic initiatives aimed at delivering the best-in-class experience for our customers across our Mobility, Food Delivery, and Financial business lines. Reporting to the CX Ops Programs Management Team, you will work in a collaborative, high-energy, and fast-paced environment. If you are a sharp analytical thinker, goal-oriented, and eager to learn, this position is for you.

Nossa equipe se dedica a identificar fraudes, prevenindo e reduzindo possíveis danos financeiros. Trabalhamos contra o crime, por um melhor portfólio de negócios, melhor experiência do cliente e maior segurança tanto para a empresa quanto para o usuário.

La función principal de un ejecutivo post venta es desarrollar y mantener un portafolio de clientes sano. Un ejecutivo post venta debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable tanto tanto para la empresa como para los...

Our Commercial Effectiveness team focuses on enabling scalable growth by improving processes, tools, and insights across the commercial organization. We partner closely with Sales,HR, Customer Success, and cross-functional teams to drive operational excellence and ensure our teams have the right structure, data, and processes to succeed. As a Project Management Sr. Analyst, you will play a key role in supporting strategic initiatives and improving the way our commercial teams operate. This role combines analytical thinking, project management, and stakeholder collaboration to identify opportunities, drive improvements, and ensure operational alignment across teams. You will...

Imagine being the person who turns a detractor customer into a loyal DiDi Card/DiDi Préstamos user. As a member of our User Experience Operations team, you aren't just support but the bridge between our business goals and real human needs. You’ll dive deep into the complex edge cases that confuse users, figure out why they happen, and create the game plan (SOPs) to fix them. But you won't stop there. You’ll take those insights straight to our business and product team, acting as the advocate for design changes that make DiDi Card experience better for everyone.  

We are seeking a highly analytical and process-driven Backoffice Operations Senior Analyst to join our Restaurant Quality team. In this pivotal role, you will be instrumental in defining, establishing, and overseeing key tasks for our marketplace success. Your primary focus will be overseeing our team responsible for backoffice tasks, ensuring their performance align with our stringent standards, and driving continuous improvement through data-driven insights. If you're passionate about setting high bars for operations, optimizing teams, and leveraging data to perfect operational processes, this is the role for you.

Global Public Policy Intern About the internship: As Public Policy Intern, you will work on different subject matters around DiDi’s policy priorities, including urban mobility, regulation, and the future of work. The geographic scope of the role covers DiDi’s international business across Latin America, Egypt and ANZ.  Working as part of the Central External Affairs team, you will support our regional Government Affairs and Communications colleagues with materials and advice - including policy notes, talking points, and leave-behinds. You will track the international debates and developments on key topics; research policy trends; and develop arguments and evidence to support DiDi...

As a Safety Policies Intern, you will play a key role in supporting the development and continuous improvement of safety policies that directly impact user experience. This position sits at the intersection of data, operations, and policy design, providing a unique opportunity to understand how decisions are translated into scalable processes. You will work closely with cross-functional teams and leverage data to identify patterns, support decision-making, and improve operational outcomes. This role is ideal for someone who is curious, analytical, and eager to learn how to structure problems and translate insights into real business impact.

En Didi Fintech, tenemos la misión de brindar empoderamiento financiero a mas personas y comunidades en todo el mundo. Estamos haciendo que los servicios financieros digitales sean más accesibles y brindamos mejores formas para que los usuarios ganen, crezcan y gasten su dinero. Únete a nosotros, ya que ayudamos a nuestros usuarios a crear la tecnología que facilita mejor las finanzas. Incorpórate a Didi, Call Center de Cobranza, estamos en búsqueda de tu talento para integrarlo a nuestro equipo de trabajo, ocupando el puesto  BPO team leader  para cobranza.

At 99, we’re reimagining logistics in Brazil — and Logistics C2C is at the center of this transformation.  Logistics is one of the most strategic growth engines for 99. As a Analyst, you’ll be a key partner to the Manager, leading analyses and projects that unlock growth opportunities.  We’re building our C2C Growth Operations team and looking for a Analyst to drive insights and own projects that directly impact our growth. You’ll partner with the Manager, dive deep into data, and launch initiatives that improve how customers and drivers engage...

The Marketplace team is where growth strategy turns into daily execution. As a Growth Operations Analyst – Logistics Marketplace, your mission is to keep the logistics marketplace healthy and balanced every single day — ensuring the right number of drivers are available, in the right places, at the right time. You’ll work hands-on with incentives, operational levers, and real-time performance signals to manage supply hours, driver availability, and marketplace efficiency. The focus is tactical: monitoring demand (calls), supply (online hours), and...

We are looking for an intern to join the Procurement area, who will mainly be responsible for CoE support and providing support to Procurement managers in various processes. We expect a proactive, organized candidate with a strong willingness to learn, contributing to the optimization of daily activities and supporting the team’s strategic goals. If you're eager to develop your skills in a dynamic environment, this is the perfect opportunity!

Are you eager to solve complex business problems with data, influence product decisions, and help build sustainable marketplace experiences at scale? Join DiDi’s Service Governance team and gain hands-on experience in one of the most strategic and cross-functional areas of the business. Service Governance sits at the intersection of product, policy, incentives, and operations. Our team designs the mechanisms that help ensure a high-quality user experience and long-term marketplace sustainability across Latin America. We use data to identify friction points, understand behavior, and develop scalable solutions that balance growth, experience, and efficiency. This is an...

- La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. - El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. - Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas

We are looking for a high-caliber  Technical Support Specialist to manage and facilitate the resolution of complex issues within our online systems. This is not a traditional IT Helpdesk role; you will be responsible for the health of live production systems, coordinating across cross-functional teams, and utilizing technical tools to diagnose and resolve deep-seated system issues.

The User & Merchant Growth Senior Analyst role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior.

At 99, we’re reimagining logistics in Brazil — and Logistics C2C is at the center of this transformation.  Logistics is one of the most strategic growth engines for 99. As a Senior Analyst / Specialist, you’ll be a key partner to the Manager, leading analyses and projects that unlock growth opportunities.  We’re building our C2C Growth Operations team and looking for a Senior Analyst / Specialist to drive insights and own projects that directly impact our growth. You’ll partner with the Manager, dive deep into data, and launch initiatives that...

Estamos buscando un Fraud Detection Analyst para unirse a nuestro equipo en Didi. En este rol buscamos un analista con experiencia en gestión de riesgos para operar las alertas de las transacciones con tarjeta de crédito, ponerse en contacto con el titular de la tarjeta para confirmar la información de la transacción, resolver problemas de autorizaciónes y responder a métricas de pérdidas clave mientras se mantiene una experiencia de usuario positiva.

El equipo de Gestión de Riesgos es responsable de gestionar los riesgos diversificados y los asuntos operativos asociados con nuestros productos y flujos comerciales, que van desde el riesgo de pago, el riesgo de fraude, el riesgo de crédito hasta el riesgo de cumplimiento y seguridad, rastreando la prevalencia técnica líder en la industria, desarrollando soluciones innovadoras y de última generación.   Buscamos una...

The Sales Operations team supports the Commercial organization by enabling better decision-making, improving processes, and driving

We are looking for an intern that has passion about Data Analysis, Data Visualization and finding the most valuable insights from the commercial team. This role is essential for optimizing our sales operations in a dynamic environment. The perfect candidate it’s a very strategic thinker, an adaptable and very collaborative person. Has the perfect mix between numerical and commercial abilities. The Commercial Effectiveness it's a team dedicated to show insights and efficiencies to the commercial team with the main purpose to work closely with them in projects and initiatives that helps with commercial performance and routines.  

As a Business Development Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.  

La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food. Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.

From day one, you'll experience a rich, collaborative, and global culture where your contributions will directly influence the company's success. As an Operations Intern, you’ll...

We are looking for talented professionals to join our Driver Operations team! This is an exciting opportunity for individuals who are highly analytical, data-driven, and eager to solve complex business challenges. If you have a start-up spirit and are always looking to create value, you would be great for this team!As part of Operations team, the selected candidates will play a key role in optimizing Driver experience, analyzing user behavior, and identifying improvements opportunities. This role requires a hands-on approach, strong problem-solving skills, and a proactive mindset to identify opportunities for improvement and efficiency. The ideal candidates will engage with drivers, gather their...

You will join the team building DiDi Premier, our flagship premium mobility category designed to set a new standard for ride-hailing in Mexico and Latin America. Premier is not a pricing tier — it is a fully managed service experience, where quality is governed end-to-end and every ride is expected to meet a consistent, elevated standard. At the core of what makes Premier work is the people who deliver it. Our mission is to ensure that those who represent Premier are not just recruited, but continuously developed, retained, and held to the highest standards in the market — and that the ecosystem behind them shares...

Central Operations Strategy team is responsible for: - Supporting leadership in defining regional business strategies. - Making data-driven resource allocation decisions to maximize growth and efficiency. - Developing frameworks and communication mechanisms for performance management. As a Central Ops Strategy Intern, you will support the development of analytical dashboards and the application of scientific methodologies to drive data-driven decision-making. You will play a key role in maintaining the tools and processes that enhance the team’s effectiveness,...

Como Backoffice Anti-Fraud Analyst, serás responsable de la atención y resolución de casos operativos relacionados con prevención de fraude y riesgo financiero, derivados de canales internos. El rol es principalmente backoffice, enfocado en análisis operativo, ejecución de controles y documentación adecuada, asegurando resoluciones oportunas y consistentes con los lineamientos internos. Trabajarás con equipos de Anti-Fraude, Riesgo, Operaciones y Estrategia, contribuyendo a la protección del cliente, la...