Being part of the Safety Online team will give you the unique opportunity to help drive growth and safety in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability to manage partnerships. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's driver onboarding in all the countries where we have operations in Spanish Speaking America. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment.
Our Onboarding intern will be part of a world class team which is the heart of our driver onboarding team. The ideal candidate for this role should have strong strategic...
The Central Operations team is a cross-functional team tasked with optimizing the marketplace through two levers, pricing and resource allocation, while defining and guiding the business strategy across SSL. Strategy is a team within the Central Operations area, our scope and responsibility includes: 1) supporting leadership in defining regional business strategies, 2) making data-driven resource allocation decisions to maximize growth and efficiency, and 3) developing frameworks and communication mechanisms for performance management.
As Central Ops Strategy Analyst, you will be responsible for developing analytical dashboards and applying scientific methodologies to support data-driven decision-making. Your role will focus on creating tools and processes...
The Learning & Culture Senior Manager is a strategic leader responsible for driving the organization's learning initiatives and fostering a vibrant, inclusive company culture. This role will design and implement comprehensive training programs, oversee employee onboarding, manage the internship program, coordinate engaging office events, and lead Employee Resource Groups (ERGs) with a focus on Diversity & Inclusion. The successful candidate will ensure all learning and cultural initiatives align with the company’s strategic goals and core values.
This role is integral to shaping the...
Estamos em busca de um(a) Analista de Operações dinâmico(a) e proativo(a), que combine habilidades analíticas com uma forte capacidade de execução. Nesta posição, você terá um papel fundamental no planejamento, implementação e otimização de estratégias para canais de aquisição e engajamento de usuários, monitorando a performance e a eficiência dessas iniciativas. Se você possui mentalidade de startup, busca constantemente maneiras de gerar valor e otimizar processos, gosta de desafios e não tem medo de colocar a mão na massa, você é a pessoa certa para a nossa equipe!
Estamos buscando um Analista Sênior de Dados na área de operações para atuar em projetos relacionados à otimização da listagem de portfólio de categorias da 99. É um escopo desafiador que combina o entendimento de estratégias de operações, análise de dados relacionados aos usuários, e testes de melhorias da listagem de categorias para melhor adaptação às necessidades dos usuários ou objetivos de negócio de curto e longo prazo.
O profissional vai liderar iniciativas para desenvolver estratégias de otimização baseadas em dados, testar hipóteses através do teste AB, e alinhar andamento e resultados...
As a Sr. Strategy Analyst, you’ll be the go-to expert for data-driven decision-making, working directly with senior leaders and cross-functional teams across Latam to drive impactful initiatives and find operational efficiencies. You’ll leverage your expertise in SQL, Python, or R to uncover insights and shape strategy. This is your chance to be at the heart of decision-making, influence business growth, and collaborate with dynamic teams across a fast-paced, innovative organization.
Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in LatAm and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
We’re looking for a talent working as the Financial Institution Business Development Manager (FIBD Manager) to identify and build new partnership with financial institutions, in order to build up a solid payment infrastructure locally in Mexico for DiDi’s Fintech business. You will manage the local and regional core relationship of various financial partners strategically important to DiDi's fintech business in Mexico, such as card schemes, clearing houses, banks, acquirers and PSPs.
You will have the opportunity to shape and deliver the channel partner strategies of...
The Quality Management team is dedicated to ensuring service stability and continuous improvement in our international food delivery business. Our mission is to identify, analyze, and resolve online issues efficiently, driving cross-functional collaboration to enhance service quality. In this role, you will work closely with R&D, product, and operations teams to implement proactive monitoring, root cause analysis, and quality enhancement strategies. You will play a key role in incident management, data-driven quality improvement, and knowledge sharing, ensuring seamless operational performance in a high-paced, dynamic environment.
In this role, you’ll be at the forefront of designing and executing high-impact advertising strategies, working cross-functionally (Product, Marketing, Operations) and partnering with top-tier clients.
We’re looking for a strategic, data-driven, and resourceful trailblazer who thrives on challenges and is eager to elevate our Ads platform to the next level.
You will partner with HR colleagues locally and globally to develop and implement HR programs directly aligned to business strategy including: performance management, career development, cultural initiatives.
As HRBP, is expected for you to like to be part of the business strategy and actively contribute to the business agenda.
This position will also be responsible for managing a series of HR projects, coordinating efforts cross functionally so project management and data analytics skills are...
If you’re eager to take on challenges, drive innovation, and be part of a team that’s shaping the future of customer experience in fintech, this is your chance! We’re looking for a passionate and driven intern to join our fast-growing CX Ops Fintech team, where you’ll gain hands-on experience in enhancing the...
We are seeking a dynamic and business-oriented Compliance Sr. Analyst, interested in technology and with innovative ideas. The ideal candidate will have expertise in compliance and is excited to drive different initiatives within all our business lines in Brazil as means to ensure compliance with national and international regulations. The Compliance Sr. Analyst will be part of the Global Risk and Control Compliance Department (RCCD)
Being part of the Operations team for DiDi Delivery will give you the unique opportunity to help drive growth in one of the fastest-growing companies in LATAM. You will have the opportunity to work in a tight team, where you will have a clear impact on the development and growth of DiDi Delivery business.
Job Description: Operations Intern – Gorceires Team
We are looking for a proactive and curious Operations Intern to join our team and support the launch of our operations in Colombia. This role is an excellent opportunity to gain hands-on experience in a fast-paced environment and contribute to the growth of the company. The ideal candidate will be eager to learn, thrive in challenges, and help us improve our decision-making processes through data analysis and operational reporting.
Are you passionate about Electric Vehicles? We want you to join our team!
We're looking for someone with exceptional communication skills, able to express ideas clearly and persuasively. A skilled negotiator who can create win-win solutions for both EV Fleet Partners and DiDi. You should thrive on tackling challenges with creative solutions while staying agile in the fast-evolving EV automotive industry. Building strong relationships, offering customized solutions with empathy, and managing...
Join our Resource Optimization Team in Spanish-speaking Latin America, where you'll optimize prices to boost key metrics and enhance user experience. You'll develop playbooks, frameworks, and tools while collaborating with operations teams to execute impactful strategies. This role is perfect for someone passionate about influencing business outcomes in a fast-paced, data-driven environment.
We are looking for a Quality Assurance Senior Analyst that is responsible to build and maintain relationship with other areas within the company in order to guarantee our quality standards and customer experience satisfaction. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!
As a Quality Specialist you will lead quality projects which will directly affect our customer experience as well as the efficiency for our business, generating impact for thousands of people.
In this position you will be part of the QA strategy, contributing...
El Team Leader de KYC es responsable de manejar un equipo de Auditores de KYC, estará supervisando el día a día de la operación, asegurando el cumplimiento a nivel Compliance y Regulatorio; liderarando al equipo a través de la debida diligencia del cliente, escalando problemas potenciales que pongan en riesgo al proceso y a la Compañía.
Asegura que se cumplan los estándares de Calidad fomentando una cultura de mejora continúa dentro del Equipo.
The Driver Marketing team is in charge of creating campaigns for all new and existing Drivers to find in DiDi their best partner to increase their earnings.
Having engaged Drivers is the cornerstone of our business and from our team we make sure we are giving them the right messages at the right time.
Being part of the Key Account team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a team, responsible fot the launch and engagement of most important accounts of the platform in Colombia's business. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
Our Design Team is looking for a high-performing, fresh and passionate intern that will support team projects and initiatives for the whole Latam Region. As a Design Intern, you will be involved in every aspect of the product development process, from brainstorming the next product feature to helping develop a strong design identity in our communications and campaigns. You will be expected to utilize your full range of graphic design and visual design skills.
Join our Rstrategy & Planning Team in Spanish-speaking Latin America, where you'll optimize prices to boost key metrics and enhance user experience. You'll develop playbooks, frameworks, and tools while collaborating with operations teams to execute impactful strategies. This role is perfect for someone passionate about influencing business outcomes in a fast-paced, data-driven environment.
As a member of the Talent Acquisition team, you'll have the opportunity to work in a cross-regional team with international exposure. We spot, engage and hire the top talents to join DiDi. We drive new growth opportunities for our teams by running talent programs, where our employees can expand their horizons globally.
The Internship Program is an initiative aimed to attract top students from universities nationwide. The program seeks to generate a new wave of future DiDiers by providing a rich experience in our organization, shaping the way we build talent and create strong members to take roles post concluding the Internship Program.
This Program offers you the possibility to experience what it means to work in an international start-up and how details matter at each stage of the process.
We're seeking talented and thoughtful students to help define and execute our vision. You will work alongside other...
Being part of the Driver Experience team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever through Product solutions.
This data and user-value driven role calls for a rare combination of user inspired analytical thinking & interpersonal ability. You will have the opportunity to work in an international team, where you will contribute to...
We are looking for an Engagement Manager to join our Key Accounts (KA) team, responsible for developing and executing engagement strategies that drive the success of our top brands on the platform. This role will be at the center of our promotional efforts, ensuring that our brands have the best offers in place to maximize performance, align with seasonal trends, and resonate with customers.
Fazer parte da equipe de Planejamento Comercial da DiDi te dará a oportunidade única de impulsionar o crescimento de uma das empresas que mais cresce na América Latina. Você estará envolvido na definição e execução do negócio. Esta função, altamente orientada por dados, exige uma combinação rara de pensamento analítico inspirado no consumidor e habilidades interpessoais.
Você terá a chance de trabalhar em um time enxuto, onde seu impacto nos negócios da DiDi será claro. Prepare-se para um ambiente dinâmico, acelerado e...
We are looking for a creative, motivated, and resourceful intern who will support the Restaurant Marketing team in creating marketing plans and the best communications for our main audiences: Restaurants and eaters for the Latam region. You will interact with stakeholders across different areas, enriching your knowledge of the business and opening possibilities to understand how a fast-paced company works.
As a member of the Talent Acquisition team, you'll have the opportunity to work in a cross-regional team with international exposure. We spot, engage and hire the top talents to join DiDi. We drive new growth opportunities for our teams by running talent programs, where our employees can expand their horizons globally.
Our Operations Specialist will help building the 99’s Logistics Governance team, focused on creating and ensuring the quality standards per category, improving user's value perception, and defining behavior-control driven policies. Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. Also, this data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. Be prepared for a fast paced, challenging and...
Join our team at 99 as a Categories Operations Intern! In this role, you'll play a key part in identifying new business opportunities and ensuring a balanced marketplace that delivers a good experience for both passengers and drivers. You'll be the focal point for initiatives across our diverse portfolio of categories, including 99Plus, 99electric-Pro, 99Negocia, 99Taxi, and more. Our portfolio aims to expand our core services, meet specific passenger needs, and open up new markets for the company.
The operations environment is fast-paced and data-driven, so we're looking for...
A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados.
O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor...
KYC (Know Your Customer) ayudará a las organizaciones a reducir su exposición al riesgo al verificar las identidades de nuevos clientes. Posee excelentes habilidades analíticas.
Los analistas de Know Your Customer evalúan a los clientes de las instituciones financieras. Como empleado de este sector, se le pedirá que inspeccione la documentación proporcionada por los clientes recién registrados para confirmar su autenticidad.
Being part of the Fleet team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This hands-on, entrepreneurial role calls for a rare combination of user-centric, execution excellence & interpersonal ability. You will have the opportunity to work in a tight-knit team, where you will launch, build and run DiDi's business in Spanish Speaking LatAm. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
We are looking for someone with full of experience in antifraud policy, excellent communication skills and self-motivated. Here in DiDi, you will be able to use most advanced technologies or tools to establish a robust anti-fraud framework.
Being part of the Strategy team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability to manage partnerships. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Colombia and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
The role will be responsible for providing legal support to the ride-hailing team in Mexico and other SSL countries, mainly to the Driver Operations and Vehicle Solutions teams. This position aims to provide legal solutions on a variety of topics, with a special focus on contracts, regulatory compliance and general corporate matters. The position would be based in Mexico City and will report to DiDi Sr. Legal Counsel in Mexico.
Join our team at 99 as a Categories Operations Intern! In this role, you'll play a key part in identifying new business opportunities and ensuring a balanced marketplace that delivers a good experience for both passengers and drivers. You'll be the focal point for initiatives across our diverse portfolio of categories, including 99Plus, 99electric-Pro, 99Negocia, 99Taxi, and more. Our portfolio aims to expand our core services, meet specific passenger needs, and open up new markets for the company.
The operations environment is fast-paced and data-driven, so we're looking for...
Join our team at 99 as a Categories Operations Intern! In this role, you'll play a key part in identifying new business opportunities and ensuring a balanced marketplace that delivers a good experience for both passengers and drivers. You'll be the focal point for initiatives across our diverse portfolio of categories, including 99Plus, 99electric-Pro, 99Negocia, 99Taxi, and more. Our portfolio aims to expand our core services, meet specific passenger needs, and open up new markets for the company.
The operations environment is fast-paced and data-driven, so we're looking for...
Our Design Team is looking for a high-performing, fresh and passionate intern that will support team projects and initiatives for the whole Latam Region. As a Design Intern, you will be involved in every aspect of the product development process, from brainstorming the next product feature to helping develop a strong design identity in our communications and campaigns. You will be expected to utilize your full range of graphic design and visual design skills.
The Financial Planning and Analysis Team plays a critical role in DiDi’s strategic decision-making by providing management information and insights via analysis on financial and operational performance in the Spanish-speaking LATAM (SSL) region. Working closely with a broader financial team, FP&A helps shape the company’s resource allocation and strategic direction by providing deep analysis and advice on current and forecasted results within the region.
El equipo de Operaciones de Experiencia del Usuario de DiDi Card es el equipo central que garantiza una experiencia de usuario de calidad. El equipo es el representante de negocios en el aspecto de experiencia del cliente y tiene como objetivo mejorar el nivel general de servicio mediante el manejo de problemas complejos de consultoría, la creación de SOPs (procedimientos operativos estándar) y la optimización de productos. Este es un negocio nuevo y de rápido crecimiento para DiDi, y estamos buscando candidatos con conciencia del usuario, innovación y excelentes habilidades para resolver problemas para unirse a nosotros y llevar el negocio al éxito.
Are you a strategic powerhouse ready to redefine urban mobility across Spanish Speaking Latin America? As our Categories Sr. Manager, you’ll shape and lead the marketplace strategy for Taxi, Comfort, and Electric Vehicles, collaborating with senior leaders and cross-functional teams. You’ll drive growth, push innovation, and leave your mark on a region-wide transformation.
We are looking for a Commercial Operation Manager to lead the offline acquisition efforts, focusing on driving the onboarding of new drivers to the platform. This position will require an experienced professional to manage promoters, optimize performance, and collaborate closely with the Sales & Partnerships (S&P) team to meet city-level goals. The Commercial Operation Manager will also be responsible for setting strategic guidelines, defining performance metrics, and ensuring effective operations at scale.
The Eater team in CO is looking for a data-driven, analytical and passionate individual eager to help us analyze and structure projects & initiatives that allow us to increase eater frequency and retention. The successful candidate needs to be proficient in Excel, self-motivated, self-directed and eager to take ownership of tasks to ensure solutions, as well as being a clear communicator given the need to interact with other teams.
If you are passionate about building relationships and connections with law enforcement authorities and developing impactful projects for society, possess strong communication, negotiation, and project management skills, the Safety & Security team is looking for a professional to join the Law Enforcement Outreach team. This role focuses on engaging with authorities in Brazil, conducting training sessions, and managing partnership projects with law enforcement agencies.
DiDi Fintech is leading the charge in reshaping the financial services industry through digital innovation. Our Strategy & Planning team is searching for professional and enthusiastic individuals to join us as full-time Strategy & Planning Analyst. This role is a unique chance to dive into the heart of strategic planning within a pioneering Fintech landscape in Mexico.
As a Strategy & Planning Analyst, you will tackle complex challenges and engage with...
We are seeking someone interested in enhancing 99Pay's AML monitoring routines by exploring new tools, rules, and process automations.
Legal Counsel – Contracts, Partnerships, and Innovation
We are seeking a dynamic and business-oriented Corporate Counsel with a passion for technology and innovative ideas that have the potential to transform industries and impact society. The ideal candidate will have expertise in drafting, negotiating, and advising on a wide range of contracts and providing legal assessments, managing strategic partnerships and addressing corporate legal matters, with a focus on results. They will...