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As a Sr. Talent Acquisition Consultant/ Partner, you will play a critical role in building high-impact teams across our organization. You’ll be responsible for identifying, engaging, and nurturing top talent in competitive markets, acting as a strategic partner to recruiters and business leaders for complex and critical roles.
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Como Jr. Field Sales Manager la función principal consiste en coordinar y desarrollar la actividad del equipo, estando a cargo del desarrollo y resultados del mismo. El coordinador deberá de dar un seguimiento constante para mejorar las estrategias comerciales y desarrollar acciones para aumentar la eficacia y el compromiso del equipo comercial. Debe asegurarse de brindar tanto una retroalimentación como seguimiento a su equipo para así garantizar los objetivos. Será un embajador de marca totalmente comprometido con nuestra misión, visión y valores, dentro de la organización con un alto porcentaje de tiempo en campo con su equipo.
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DiDi's Service Operations team makes customer experience work across different countries — every day, across multiple business lines and BPO partners operating in very different market realities.
This role sits inside that team. You will work directly with the AI Enablement Manager on initiatives that span data, quality, and AI — in production, not in proof-of-concept mode.
The work is real and the scope is wide. You will touch markets with different languages, different regulations, and different operational rhythms. Your output will be used by teams in São Paulo, Bogotá, Mexico City, Cairo, and beyond.
If you want to understand what it actually takes to deploy AI inside a complex, multi-country CX operation — this is where that...
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KYC (Know Your Customer) ayudará a las organizaciones a reducir su exposición al riesgo al verificar las identidades de nuevos clientes. Posee excelentes habilidades analíticas.
Los analistas de Know Your Customer evalúan a los clientes de las instituciones financieras. Como empleado de este sector, se le pedirá que inspeccione la documentación proporcionada por los clientes recién registrados para confirmar su autenticidad.
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We're looking for someone to boost our Fintech credit card business. As the product manager of DiDi credit card, we hope you have experience in credit card product, and are very familiar with Mexico local Fintech market. Also have good communication and collaboration skills.
You will work closely with the local operation team in Mexico and the headquarters engineer & product team in China. Provide user insights, deliver new features, improve product experience, aiming to make didi card to the first place in the market.
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As a Merchant Operations Team Lead, you are responsible for overseeing a team of operation analysts and quality agents, ensuring daily operational excellence to execute the complete setup of new stores within our platform.You are accountable for SLA adherence, quality standards, and compliance with 99Compras policies, while also driving continuous improvement through data-driven decision-making. Your role bridges frontline execution and strategic stakeholders, ensuring the team is equipped, aligned, and consistently delivering results.
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O time de Planejamento de Vendas transforma objetivos comerciais em planos estruturados de rollout e execução. Como Analista, você será responsável por apoiar as atividades de rollout, preparar dados e construir materiais que viabilizem a execução de vendas. Esta é uma posição hands-on e orientada a detalhes, com foco em suporte operacional e análise.
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Being part of the Marketplace team is developing one of the main cornerstones of the business: marketplace balance. As part of the broader City Operations organization, our Marketplace team responsible for the engagement and retention of our users and allocating supply in an efficient and timely manner to support the experience within the app. This position will be responsible for building deep insights about the ride-hailing business from multiple perspectives like pricing, marketplace and competition. The ideal candidate must have strong analytical skills, data driven mindset, prioritization capabilities, attention to detail and excellent execution. The role will demonstrate leadership in multi-skill projects and...
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We are looking for a Product Operations Senior Analyst to support multiple projects in the Food business, one of the many initiatives alongside passenger transportation (99), digital payments (99Pay) or items delivery (99Entrega).
You will work closely with cross-functional teams to develop and implement product features and lead projects that will improve our users' (especially couriers') journey and help the growth of the Food Delivery business. This position offers a unique opportunity to contribute to a rapidly expanding business line and to gain hands-on experience in Product Operations in a fast-paced environment.
International contact will be...
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La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por esto buscamos...
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We are a fast-growing group of Financial Institutions, including a Payment Institution and a Direct Credit Society, preparing for an exciting transition to an SCFI license within the next 12 months. We are looking for a Senior Lead Accounting Specialist to play a pivotal role in shaping our accounting operations. This hybrid position combines technical expertise with leadership responsibilities, ensuring flawless execution today while building the infrastructure for tomorrow.
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As a Senior On-Field Sales Trainer, you will be responsible for elevating the execution standards of the commercial field force through strategic field coaching, operational leadership, and business-driven insights.
In addition to reinforcing training content in real sales scenarios, this role coordinates and standardizes the work of the OFST team across multiple cities, ensuring...
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The Vehicle Solutions team plays a critical role in driving DiDi’s growth across Mexico and Spanish-speaking LATAM by expanding and strengthening vehicle supply. The team focuses on identifying new supply channels, activating fleet partners, and building scalable foundations for long-term growth.
The Fleet Success Manager owns the critical bridge between fleet acquisition and long-term fleet productivity. This role is responsible for designing and executing the playbook that takes newly signed fleets from zero to full operational maturity on the platform — and for ensuring that learning from each cohort is...
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As a Senior Data Analyst at DiDi, you will operate as a problem solver within large-scale data ecosystems. You will be responsible for understanding upstream data pipelines, ensuring the reliability and performance of critical data systems, along with deep-diving into data issues.
You will be the bridge between Business Intelligence, Data Engineering, and global teams, taking full ownership of ambiguous problems: from detection to root cause analysis and resolution. This role is ideal for someone who thrives in complexity, is highly curious, and can independently navigate systems, teams, and data...
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Our CX & Relationship Sr Analyst is self motivated to achieve his/ her goals , excellent negotiator and solid in his commuincation, love challenges and thinking out of the box, thrive in multicultural environment and adapt to multidimenstional dynamics
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About Bolton Motors
Bolton Motors is a motorcycle trading company focused on the importation, distribution, and commercialization of motorcycles in Mexico. The company operates through a hybrid model, combining B2B distribution with dealers and retailers, alongside direct-to-consumer (B2C) sales. Bolton Motors is in a high-growth phase, building scalable operations and strong financial foundations.
Role Overview
The Senior Accountant will support the Accounting & Tax Manager in establishing and scaling the company’s accounting, tax, and financial operations. This role is execution-focused and critical for ensuring financial accuracy, compliance, and timely reporting.
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El equipo de Gestión de Riesgos es responsable de gestionar los riesgos diversificados y los asuntos operativos asociados con nuestros productos y flujos comerciales, que van desde el riesgo de pago, el riesgo de fraude, el riesgo de crédito hasta el riesgo de cumplimiento y seguridad, rastreando la prevalencia técnica líder en la industria, desarrollando soluciones innovadoras y de última generación.
Buscamos una...
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Nesta posição, você fará parte da equipe de Business Analytics, uma equipe distribuída globalmente com o objetivo principal de aumentar a eficiência da empresa, além de ser a inspiração por trás da cultura orientada a dados da 99, processando petabytes de novos dados gerados a cada dia por milhões de clientes que...
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As a Junior Digital Designer, you will play a vital role in supporting the creation and execution of our brand and marketing campaigns. You will contribute to the growth and awareness of our ride-hailing app by developing impactful visual designs across various marketing channels. Working closely with cross-functional teams, you will help ensure designs align with project goals, brand guidelines, and business needs. You will also have the opportunity to work on diverse projects across multiple marketing channels, gaining valuable exposure to different areas of digital design and marketing.
This role offers an exciting opportunity to strengthen your creative skills, gain hands-on experience in a fast-paced environment, and grow within a multinational and...
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We are looking for a senior B2B marketing leader to build and scale the marketing strategy for restaurant partners nationwide, strengthening engagement, retention, and long-term business value within the platform ecosystem.
This role will lead initiatives focused on both existing and prospective restaurant partners, driving awareness, consideration, engagement, and loyalty through strategic communication, commercial enablement, and partner-focused solutions.
The ideal candidate combines strong strategic thinking with hands-on execution, understands the complexity of marketplace ecosystems, and has proven experience developing marketing strategies for B2B audiences.
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We are looking for a strategy & execution oriented leader to be part of one of the most amazing start-ups in the Food category across LATAM. The Supply Growth Operations team manages the end-to-end onboarding and the early experience of new couriers. As an Offline Operations Lead you will develop sales enablement projects to boost courier offline acquistion to grow our delivery capacity.
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If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or...
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From day one, you’ll be part of a high-impact, fast-paced team that plays a key role in ensuring DiDi’s marketplace remains healthy, efficient, and competitive. The Marketplace Strategy & Operations team is responsible for balancing supply and demand in real time, designing smart incentive strategies, and driving sustainable growth across our markets.
In this role, you’ll support the design, implementation, and evaluation of driver and passenger incentives, contributing directly to the...
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Joining the Fleet Team offers a unique opportunity to contribute to the growth of one of the fastest-growing companies. This role, driven by data, requires a combination of consumer-focused analytical thinking and strong interpersonal skills. You'll work closely with a dedicated team to build and manage DiDi's business across all Spanish-speaking LATAM (SSL) regions. Expect a fast-paced, dynamic, and challenging environment with never a dull moment!
The Vehicle Solutions team plays a crucial role in DiDi’s continued expansion throughout SSL by focusing on strategies for acquiring, converting, and retaining additional supply.
Ideal candidates should have strong strategic thinking and analytical abilities, excellent time management and...
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Você fará parte do time de Sales Planning da 99 Entregas B2C, área responsável por estruturar, escalar e sustentar o modelo de Revenue Operations da 99 Mobilidade. O time atua garantindo que estratégia comercial, processos, dados e sistemas estejam conectados e funcionando de forma consistente.
Como Analista Sênior de Sales Operations, seu papel será ser o braço direito analítico da operação de Hunter Planning (Aquisição). Você será responsável por mergulhar profundamente nos dados do funil de vendas para fazer análises de comportamento de funil e identificar gargalos operacionais para propor melhorias de processos que impactem diretamente a...
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Você fará parte do time de Sales Planning do 99 Entregas B2C, área responsável por estruturar, escalar e sustentar o modelo de Revenue Operations da 99 Mobilidade. O time atua garantindo que estratégia comercial, processos, dados e sistemas estejam conectados e funcionando de forma consistente.
Como Sales Culture & Engagement Specialist, sua missão principal é ser o catalisador da cultura comercial da 99 Entregas B2C. Em um cenário de construção e mudanças constantes, você será o responsável por garantir um clima organizacional saudável, vibrante e focado em resultados.
Buscamos uma pessoa com altíssima energia...
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As a Business Development Manager, you will lead and empower a team of Business Developer Promoters to drive driver acquisition through offline, high-impact channels. You’ll design and execute city- and region-specific strategies that strengthen our market leadership, expand our footprint, and fuel sustainable growth.
This role combines strategic vision with hands-on execution: analyzing market opportunities, activating local partnerships, holding your team accountable for results, and ensuring that our driver base grows in both quantity and quality. Your leadership will be key to setting ambitious targets, breaking into new areas, and creating repeatable playbooks for regional expansion.
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We are looking for a highly motivated Data Intern who is passionate about solving complex data puzzles. This role is a unique opportunity to bridge data engineering and business analytics. Under the mentorship of the Data team, you will get hands-on experience with big data infrastructure. You will help us investigate data anomalies, assist in building reliable data pipelines, and collaborate with global teams to learn how raw data is transformed into actionable business solutions.
This is a high-impact internship for someone who is curious, persistent, and highly technical, with the ability to go deep, move fast, and solve problems that others...
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Ensure sustainable contribution to business performance and target achievement by transforming business strategy and targets into with HR targets and tailor-made HR solutions, drive, steer and facilitate change management as well as organizational, talent and leadership attraction, development and retention.
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This position is part of our CX Service Strategy team, where you will join a diverse, multinational group responsible for:
a) enhancing automated solutions through intelligent channel strategies and continuous improvement;
b) ensuring the best possible experience for users in our help center, thinking in the short term and long term vision;
c) design optimal and efficient process
In this role, you will focus primarily on our Food business, work closely with cross-functional teams and build strong relationships with key stakeholders.
As senior analyst, you will be responsible for driving process redesign and product operations projects. You will analyze complex data to identify optimization...
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The Risk Manager will be responsible for developing, implementing, and maintaining risk management policies and procedures. This role will involve preparing risk reports, monitoring risk-related metrics, and ensuring compliance with regulatory requirements.
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The Risk Manager will be responsible for developing, implementing, and maintaining risk management policies and procedures. This role will involve preparing risk reports, monitoring risk-related metrics, and ensuring compliance with regulatory requirements.
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This role sits at the intersection of policy, operations, and data, focused on improving how safety cases are handled across markets. You will work with global and local stakeholders to design and evolve policies and procedures that are practical, consistent, and aligned with operational needs.
By using data to identify improvement opportunities, you will help drive continuous enhancements in safety processes — ultimately contributing to a safer and more reliable experience for our users.
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We are looking for an experienced and data-driven strategy & planning senior manager to lead and optimize marketplace performance across key cities in LATAM. In this role, you'll go beyond execution: you'll define strategy, create scalable processes, and influence cross-functional teams to drive courier growth, engagement, and retention.
As an experienced operator, you’re expected to bring strong business acumen, a track record of solving complex operational problems with data, and a proactive, ownership-first mentality. You will work closely...
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As Campaign&Market Senior Analyst at DiDi, you will turn large-scale mobility and platform data into clear performance insights that directly drive growth and campaign strategies. You will be responsible for end-to-end campaign measurement, market diagnosis, and cross-functional performance reporting that support both operation team and leadership.
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DiDi is the world's largest mobility technology platform. With over 10 years in the market, we are the leading company in smart transportation, food delivery, and app-based payment services. Every day, we make life easier and better for millions of people. By joining DiDi, you will become part of an open, inclusive, and diverse community of more than 12,000 employees worldwide. From day one, you will find a collaborative global culture where your responsibilities have a direct impact on the company's strategy and growth.
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes, aportando con visión estratégica a la mejora de su desempeño. Por medio de una excelente atención al cliente debe lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.
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We’re looking for a talent working as the Financial Institution Business Development Senior Analyst (FIBD Senior Analyst) to identify and build partnership with financial institutions, in order to build up a solid cash loan and credit card infrastructure in Mexico for DiDi’s Fintech business. You will manage the local and regional core relationship of various financial partners strategically important to DiDi's fintech business in Mexico, such as card schemes, credit information companies, risk and data vendors etc.
You will have the opportunity to shape and deliver the channel partner...
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Team Overview
We are looking for a customer-centric operations analyst to join us on the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.
In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth.
Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
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Team Overview
We are looking for a customer-centric operations analyst to join us on the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.
In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth.
Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
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This position is part of our CX Service Strategy team, where you will join a diverse, multinational group responsible for:
a) enhancing automated solutions through intelligent channel strategies and continuous improvement;
b) ensuring the best possible experience for users in our help center, thinking in the short term and long term vision;
c) design optimal and efficient process
In this role, you will focus primarily on our Food business, work closely with cross-functional teams and build strong relationships with key stakeholders. You will be expected to contribute to OKR performance tracking, support product discovery, and...
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We are seeking a highly experienced and leadership driven KYC Manager to oversee a large, dynamic organization of analysts specialized in the Know Your Customer (KYC) screening process. In this critical role, you will ensure the highest standards of compliance across our Credit Card, Cash Loan, and Savings Account portfolios—all while championing a seamless and positive onboarding experience for our users.
Reporting directly to the local Head of Risk Operations, you will act as a strategic bridge, maintaining direct and constant collaboration with our Risk Policy Management teams based in China. The ideal candidate is an outstanding people leader who goes beyond operational metrics, taking deep pride in mentoring,...
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Being part of the ANZ team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
The Vehicle Solutions and B2B team is key in ensuring DiDi’s continued expansion through ANZ by focusing on bringing additional supply and demand into the platform through the development of partnerships, strategies around acquisition, conversion and retention. This role sits at the intersection of commercial strategy and data analytics — you will use rigorous analysis to identify growth levers, evaluate partnership economics, and provide the insights that guide commercial decisions across the fleet business.
Whether building financial models for...
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As a CX Quality Senior Analyst at DiDi, you will ensure consistently excellent customer and driver experiences by designing and operating scalable quality assurance frameworks across millions of daily interactions; your work will directly reduce incident rates, increase issue resolution efficiency, and lift Net Promoter Score (NPS) and driver satisfaction metrics. You will join the CX Quality...
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We are looking for a Quality Assurance Senior Analyst responsible for building and maintaining relationships with other areas within the company to guarantee our quality standards and customer experience satisfaction. If you love building things from scratch, leveraging cutting-edge technology, and working with a diverse, top-talent team, this might be the ideal job for you!
As a Quality Specialist, you will lead quality projects which will directly affect our customer experience as well as the...
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- Build and manage a 150 person fraud operations team; define KPIs, SLAs, and performance frameworks
- Develop and optimize transaction fraud detection rules and strategies; dynamically adjust risk parameters
- Lead end-to-end investigation of complex fraud cases (ATO, application fraud, friendly fraud, etc.)
- Own the chargeback dispute process; develop rebuttal strategies and manage Mastercard/Visa relationships
- Conduct operational-level AML transaction screening; support the Compliance Officer on regulatory reporting
- Deliver regular management reporting on fraud losses, team KPIs, and risk exposure.
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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We are looking for a HRBP Intern to join our global IBG structure, collaborating with different business areas to support people-related topics and drive HR initiatives.
In this role, you will act as a point of contact for your assigned areas, serving as a local, on-the-ground HR presence while also operating within a global scope. You will ensure close alignment with stakeholders, helping connect day-to-day HR needs with global practices and processes.