Responsible for cross-industry collaborations and channel development in the Brazilian market. By establishing deep partnerships with major local app platforms, chain supermarkets, banks, and telecom operators, we implement member benefit exchanges, resource swaps, and targeted advertising campaigns to drive high-conversion new user growth. Drive high-conversion user acquisition in Brazil through strategic partnerships and channel expansion. Establish deep collaborations with major local apps, retail chains, banks, and telcos to implement membership benefits, resource swaps, and targeted advertising.

This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo. BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations. The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and...

This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo. BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations. The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and...

- Location: Mexico City, Mexico (Hybrid work model, requiring in-office presence as needed, unable to sponsor work Visa at this time) - We are seeking an organized and detail-oriented Talent Coordinator to support our global Talent Acquisition (TA) team by managing interview scheduling and background check coordination. As an individual contributor, you will play a critical role in ensuring a seamless and positive experience for candidates, recruiters, and hiring managers across regions, including Brazil, Spanish-speaking South America, Mexico, Egypt, and potentially Australia. This operational role focuses on high-volume coordination and exceptional customer service, contributing to the...

We are looking for a Channel Manager to join our growing Ad Operations team. This role is perfect for someone with hands-on experience in managing digital performance campaigns across key channels and who thrives in fast-paced, results-driven environments. You’ll be responsible for the day-to-day execution and optimization of campaigns while identifying trends, surfacing insights, and ensuring flawless execution.

Proactive Accounting Manager with strong technical and communication skills, you will be in charge of local day-to-day accounting activities, ensure compliance with different local Authorities and attend audit process in Colombia and other Latinamerica Countries. You will also help to follow up on audit or internal findings, find root causes and provide recommendations on areas for improvement in business processes and internal controls to prevent/minimize future control risks.

The Quality Management team is dedicated to ensuring service stability and continuous improvement in our international food delivery business. Our mission is to identify, analyze, and resolve online issues efficiently, driving cross-functional collaboration to enhance service quality. In this role, you will work closely with R&D, product, and operations teams to implement proactive monitoring, root cause analysis, and quality enhancement strategies. You will play a key role in incident management, data-driven quality improvement, and knowledge sharing, ensuring seamless operational performance in a high-paced, dynamic environment.

The Quality Management team is dedicated to ensuring service stability and continuous improvement in our international food delivery business. Our mission is to identify, analyze, and resolve online issues efficiently, driving cross-functional collaboration to enhance service quality. In this role, you will work closely with R&D, product, and operations teams to implement proactive monitoring, root cause analysis, and quality enhancement strategies. You will play a key role in incident management, data-driven quality improvement, and knowledge sharing, ensuring seamless operational performance in a high-paced, dynamic environment.

We're looking for a passionate and experienced Senior Treasury Analyst who excels in tracking company’s financial actions and pays close attention to processes and compliance. The Treasury Anlyst also supports directing company’s cashflow, enhancing banking cooperation, maximizing cashflow efficiency and 100% compliance of local regulations.  As Didi's Senior Treasury Analyst, you will keep a close interaction with Banks and will track of all bank formalities. You will also examine company business plans, budgets, expenses, and future projects to determine if the company’s funds...

La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por esto buscamos...

Join our dynamic and innovative Courier Labs team, a part of the SSL Delivery division within DiDi. Our mission is to drive groundbreaking projects centered around couriers and delivery services. We are a group of global last-mile industry experts, united by our passion for innovation and our drive to push boundaries. If you thrive in a fast-paced, entrepreneurial environment and are ready to tackle the impossible, this is the place for you.

Are you looking for an opportunity to make a real impact and kickstart your career with in a global area? As a CX Ops Mobility Intern at Didi, you will have the chance to actively contribute to initiatives that shape our customer experience, touching the lives of millions of people every day. You'll work closely with a dynamic team, assisting in database and analysis, journey mapping and E2E process execution, all while developing valuable skills in business strategy, data, and customer experience management.  This internship offers an exciting opportunity to apply your data-driven and strategic thinking, problem-solving abilities, and passion for innovation in a fast-paced environment. You’ll collaborate with industry experts and...

We are looking for a dynamic, energetic team player who is eager to learn about our company and contribute to improve our experience strategy processes and be a part of a disruptive evolution of the customer experience department. You will be playing a crucial role in the strategic and operational improvement of the customer experience. This role focuses on deep data analysis, the identification of key insights, and the execution of continuous improvement projects to ensure business competitiveness and service excellence in a high-growth and constantly changing environment.

At 99, Logistics connects people and businesses through fast and reliable deliveries — from C2C (people sending items to each other), to B2C (businesses delivering to customers), to Freight & B2B (larger deliveries for companies). As a Growth Operations Intern – Logistics, you’ll join the team that runs and scales these marketplaces on a daily basis. You’ll support real operational challenges, help track performance, and participate in growth initiatives that impact drivers and customers. This is a hands-on learning role: you’ll work...

We are looking for a customer-centric operations analyst to join us on the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.  In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

Are you looking for an opportunity to make a real impact and kickstart your career with in a global area? As a CX Strategy Intern at Didi, you will have the chance to actively contribute to initiatives that shape our customer experience, touching the lives of millions of people every day. You'll work closely with a dynamic team, assisting in project planning, execution, and analysis, all while developing valuable skills in business strategy, data analysis, and customer experience management. This internship offers an exciting opportunity to apply your strategic thinking, problem-solving abilities, and passion for innovation in a fast-paced environment. You’ll collaborate with industry experts and help drive operational improvements that...

En Didi Fintech, tenemos la misión de brindar empoderamiento financiero a mas personas y comunidades en todo el mundo. Estamos haciendo que los servicios financieros digitales sean más accesibles y brindamos mejores formas para que los usuarios ganen, crezcan y gasten su dinero. Únete a nosotros, ya que ayudamos a nuestros usuarios a crear la tecnología que facilita mejor las finanzas. Incorpórate a Didi, Call Center de Cobranza, estamos en búsqueda de tu talento para integrarlo a nuestro equipo de trabajo, ocupando el puesto de Post Loan Jr Team leader para cobranza.

Our Sales team is essential to driving growth and ensuring the success of our business operations. As a Sales Manager, you will play a pivotal role in leading a high-performing sales team and executing commercial strategies to expand our client base and foster long-term partnerships. You’ll be responsible for overseeing the acquisition and growth of new clients, ensuring the delivery of personalized, effective solutions, and contributing to the overall business growth. This role requires a balance of strategic thinking, leadership skills, and operational excellence, all while working in a fast-paced, dynamic environment.

As a Commercial Planning, you will play a key role in supporting the growth and operational efficiency of the business. You’ll work closely with the sales team and cross-functional partners, leveraging data and market insights to drive decision-making and support the execution of strategic initiatives. This role demands an analytical mindset, innovative thinking, and a proactive approach to problem-solving and process improvement. Your contributions will directly impact the development of sales targets, the tracking of performance, and the launch of new initiatives. 

Você fará parte do recém-criado time de Qualidade...

Our Customer Experience area is a key to deliver a great experience to our customers. As a CX Ops analyst you will be in charge of working with multiple business stakeholders in order to deploy cross functional projects, analysis and solutions oriented to improve our drivers experience as well drive efficiency for our business, generating impact for thousands of people! You will be accountable for the continuous improvement process in CX and at the same time responsible for drive data analysis and data management of CX. High speed towards implementation and constant learning will be key part of this journey. As a CX & Relationship Analyst you will be working directly with the CX & Relationship Manager for the Spanish Speaking LATAM region managing our various...

The Backoffice CX team sits at the core of DiDi’s operational stability and customer experience. In this role, you’ll design and optimize end-to-end Backoffice processes, working closely with Operations, QA, Data, and Risk teams to reduce recontact and improve resolutivity. We’re looking for a proactive, structured, and analytical thinker who enjoys turning complex problems into clear, scalable processes. You’ll gain exposure to cross-functional stakeholders and play a key role in shaping how Backoffice CX operates and evolves.

The Events & Engagement Senior Analyst supports the end-to-end strategy, planning, and execution of high-impact internal experiences. This role is responsible for supporting management in every event with business objectives and brand standards, while managing the strategic distribution of recognition assets and merchandising for the commercial team

We’re looking for a Junior Designer to join our Design Team and support projects across the Latam region. This role is ideal for someone at the beginning of their professional design career who’s eager to learn, grow and contribute to real projects in a collaborative environment. As a Junior Designer, you’ll work closely with more senior designers, marketing teams and external partners, supporting the creation of visual assets, improving communications and helping maintain a strong and consistent brand presence across multiple touchpoints.

Our Design Hub is a high-impact creative team shaping how millions of users experience Food and Rides across 9 countries in Latin America. Operating at scale means balancing speed, craft, and strategic thinking — and that’s where this role comes in. We’re looking for a Design Manager who can operate at both altitudes: defining strategy while staying close enough to the work to elevate creative quality. This is not a traffic-management role — it’s a creative leadership position. You will lead a talented team of designers, strengthen design excellence, and help build a culture where ideas,...

We are looking for an Executor & Data-oriented person with strong communication and negotiation skills to support one of the TOP & most amazing start-ups in the Food category across LATAM. In this position, you will have the opportunity to create value by converting data into powerful insights and execution plans to take key actions in the day-to-day offline experience operations. This role, will allow you to interact and collaborate with cross-functional teams like marketing, safety, legal, CX, Product, S&P, research, and GA, being part of the Food Delivery team you will manage regional seasonality activations and partnership alliances with a best-in-class approach across the markets DiDi operates,   As...

Being part of the BC Campaiogn team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability to manage stakeholders. You will be developing data analysis to help shape the future strategic direction for Restaurants. Be prepared for a hectic, fast-paced, and challenging environment. Never a dull moment!

O time de Partner Services Brasil é responsável por liderar projetos estratégicos junto aos nossos parceiros, com o objetivo de impulsionar o crescimento do negócio e desenvolver capacidades operacionais escaláveis. Essa atuação envolve um entendimento profundo da jornada do cliente, garantindo uma abordagem customer-centric na tomada de decisões. A partir disso, o time adapta e executa estratégias de Inside & Field Sales para acelerar a expansão da base de parceiros, promovendo de forma consistente o crescimento de receita e do negócio. Nesse contexto, a posição de coordenação será responsável por orquestrar e gerenciar a...

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.

- Seja responsável por desenvolver e otimizar políticas de preço e promoções que maximizem receita, retenção de usuários e eficiência operacional em larga escala; - A posição integra a equipe de Pricing, atuando como ponte entre Operações, Estratégia e Produto para garantir decisões de preço alinhadas às metas estratégicas de crescimento sustentável e competitividade no mercado de mobilidade.

The Franchise Sales Ops role is the strategic backbone of our franchise and third-party ecosystem. In this role, you will be the primary architect of the operational framework that governs our partner network. Your objective is to ensure that the "rules of the game" are executed with precision, transparency, and scalability. You will sit at the intersection of data, product, strategy, and field execution, transforming high-level business goals into functional Standard Operating Procedures (SOPs). This is a role for a high-impact individual who can master complex issues, manage senior stakeholders, and ensure that our partner ecosystem remains healthy, competitive, and...

You’ll be joining the Strategy – Key Accounts (KA) Team at DiDi Food Mexico City (CDMX) — a mission-driven group focused on transforming how we leverage data to drive smart, scalable decisions across core business functions. Our team partners with cross-functional stakeholders (Product, Operations, BI, and Tech) to unlock insights that accelerate growth and operational excellence. In this role you will be the primary data engineering contributor, ensuring our systems are reliable, connected, and ready to power strategic and analytical needs.  As the Sr. Strategy Manager in the team you will define both the short and long term direction of the KA Team by analyzing market trends, identifiying growth opportunities and mitigating risks. You will be the bridge...

We are looking for a Sales Ops Sr. Analyst with a strong passion for data analysis, commercial performance, and product-driven solutions. This role plays a key part in optimizing sales operations by transforming commercial needs into data insights and product initiatives. This role works closely with commercial teams and acts as a key counterpart for the Product team, owning initiatives from problem definition to delivery. The...

The Integration Manager acts as the key bridge between business and technical teams, leading the design and governance of system integrations that enable seamless collaboration between merchants, partners and internal platforms. This role ensures technical scalability, commercial alignment, and cross-functional coordination to deliver integrations that create measurable business impact.

The Catalog Senior Specialist will be a key contributor in building and maintaining the core of 99 product catalog. This role supports the Catalog Manager in structuring categories, maintaining item integrity, improving data quality and ensuring an excellent user experience across all catalog-related touchpoints.This position acts as the bridge between category strategy and Product, Operations and Commercial teams, ensuring that the entire catalog ecosystem is consistent, scalable and optimized for growth.

The Social Media CX team is a critical extension of CX Operations, managing customer interactions in high-visibility channels where speed, accuracy, and consistency are key. In this role, you’ll own end-to-end Social Media CX process optimization, focusing on operational response flows, scripts, and playbooks to ensure timely and compliant customer support. We’re looking for a structured, analytical, and execution-focused professional who enjoys improving operational performance while working closely with CX Operations, QA, Risk, and other internal teams.

At 99, we’re reimagining logistics in Brazil — and B2C is at the center of this transformation. B2C logistics is one of the most strategic growth engines for 99. As a Senior Analyst / Specialist, you’ll be a key partner to the Manager, leading analyses and projects that unlock growth opportunities. We’re building our B2C Growth Operations team and looking for a Senior Analyst / Specialist to drive insights and own projects that directly impact our growth. You’ll partner with the Manager, dive deep into data, and launch initiatives that improve how customers and drivers engage with...

Você fará parte do time de Sales Planning, uma área estratégica responsável por estruturar e evoluir o modelo de Revenue Operations da 99 Mobilidade. O time atua na interseção entre dados, processo e execução comercial, garantindo previsibilidade, eficiência e escala para o crescimento do negócio. Nesta posição, você será a referência em funil de vendas e produtividade comercial, atuando de forma transversal com...

This is a senior contract role within the DiDi ANZ marketing team, reporting directly to the Head of Marketing for ANZ. The role has been created to provide continuity and momentum during a 9-month maternity leave period. On a day-to-day basis, the successful candidate will play a critical role in supporting and executing the existing brand strategy, as well as planning, managing, and delivering integrated marketing campaigns that continue to drive DiDi’s market share and strengthen brand affinity in market. The role will work closely with...

This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo. BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations. The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and...

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.   We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or...

This position is part of our CX Product Operations team, where you will join a diverse, multinational group responsible for: a) enhancing automated solutions through intelligent channel strategies and continuous improvement; b) ensuring the best possible experience for users in our help center, thinking in the short-term and long-term vision. In this role, you will focus primarily on our Fintech business, work closely with cross-functional teams, and build strong relationships with key stakeholders. You will be expected to contribute to OKR performance tracking, lead product discovery, and analyze data to identify correlations and root causes. Additionally, you will...

As CKA BDM (Hunter) at DiDi Food, you’ll lead a team to acquire top restaurant brands, break exclusivities, and drive national growth. You’ll design winning strategies, coach high-performing talent, and build lasting partnerships—playing a key role in expanding our brand portfolio and market leadership

We are looking for a Product Intern to support multiple projects on the Delivery business, one of the many initiatives alongside passenger transportation (99), digital payments (99Pay) or food delivery (99Food). You will work closely with cross-functional teams to develop and implement Product features that will improve our users journey and help the growth of the Delivery business. This internship offers a unique opportunity to contribute to a rapidly expanding business line in a fast-paced environment. We are specifically looking for a person with a data driven profile and attention to detail to support courier growth-related topics. The product teams are not located in Brazil, so international contact will be daily. As we...

Esta é uma oportunidade empolgante para pessoas com grande capacidade de criar laços e novas parcerias. Você será desafiado(a) a inovar e buscar novas soluções para venda e financiamento de veículos. Como parte da equipe de Solutions, a pessoa selecionada desempenhará um papel fundamental nacriação de novos projetos, busca de novos parceiros e novas saídas para a venda de carro para os motoristas da plataforma.  Nessa posição, a pessoa deve atuar com análises de performance, criação de business-plans, análise da parceria e criação de relacionamento com...

Esta posição faz parte do 99Abastece, um marketplace de combustível desenvolvido pela 99 que conecta motoristas e postos de gasolina. O analista de planejamento estratégico será responsável por apoiar o gerente da equipe no planejamento e execução de projetos para sustentar o crescimento do negócio e alcançar a visão de longo prazo do negócio.

La misión principal de nuestro próximo Hunter es impulsar la adquisición de repartidores mediante perfilamiento en campo para DiDi Food. Tu labor será acercarte activamente a repartidores prospectos desde aquellos que ya están activos en la industria del reparto, hasta aquellos que quieran cambiar su dinámica de trabajo para tomar nuevos retos, todo esto, en canales de campo de alto potencial. Buscamos perfiles con fuerte orientación comercial, capacidad de persuasión y una mentalidad proactiva de hunter, que disfruten las interacciones cara a cara y que logren convencer a los potenciales repartidores de unirse a DiDi Food. Esta posición será clave en el crecimiento estratégico de la base de...

We are looking for a data-driven Finance Business Partner to act as the financial navigator for our Marketing department. This is not a back-office accounting role; it is a strategic partnership position. You will embed yourself within the marketing teams to understand their workflows, monitor expenditure with granular detail, and ensure every dollar spent aligns with our strategic goals. The ideal candidate is analytical, detail-oriented, and unafraid to ask the hard questions. You will be expected to build strong relationships with marketers while maintaining the independence to challenge campaign proposals,...

In the Customer Experience (CX) area, we are hundreds of people, from different places and with different cultures, responsible for strategically managing the customers' experience throughout their journey with the company. We are a customer-centric team, which means that we adopt and apply a list of key experience principles that establish the expected behaviors, mindset, processes, metrics, and ways of working to protect the customer's...

A posição de Executivo Comercial tem o foco principal em aquisição, retenção e gestão de parceiros, oferecendo suporte e curadoria para alavancar as operações e garantir um alto desempenho. A rotina é dinâmica e a principal função é desenvolver e expandir a carteira de contas. Como Executivo de Vendas, você terá um papel crucial na prospecção de novos clientes, na venda de novos negócios e na entrega de soluções alinhadas às necessidades específicas de cada parceiro. Com uma abordagem consultiva, será essencial compreender...