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A equipe de Grocery é a mais nova vertical lançada pela DiDi. Você será responsável pela aquisição e gestão do time com parceiros estratégicos que tem alto valor para vertical e trabalhará com a equipe comercial, desenvolvendo, executando e liderando estratégias para trazer parceiros de alta relevância que possam gerar crescimento significativo e sustentável para o nosso negócio.
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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We’re looking for a highly motivated and analytical Finance Intern to join our team at DiDi, one of the world’s leading mobility and technology platforms.
This role is a unique opportunity to gain hands-on experience in a fast-growing, data-driven environment, where finance plays a key role in supporting business decisions. You will work at the intersection of finance, operations, and data, helping transform information into insights that contribute to the performance of the business.
As part of the team, you will collaborate with cross-functional stakeholders and the Mid Platform team, supporting ongoing analysis and key initiatives at the SSL level. While your...
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Legal area is looking for a high-performing intern that will support team projects and initiatives for Colombia. The project that this person relates on setting up a system for storing online signed contracts, and for contract keeping, and also for uploading and organizing legal and corporate files and policies.
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The role will be responsible for providing legal support to the DiDi Shop and New Verticals teams in Mexico. This position aims to provide legal solutions on a variety of topics, with a special focus on contracts and general corporate matters. The position would be based in Mexico City and will report to the DiDi Legal Director for Mobility and Delivery (Mexico).
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We are seeking a proactive and highly organized Bilingual Executive Assistant to provide comprehensive administrative and operational support to our Food business department head based in Mexico City. The ideal candidate will be fluent in both Spanish and Chinese (Mandarin), with exceptional communication skills and the ability to navigate a fast-paced, cross-cultural business environment. This role is critical in ensuring efficient coordination across teams, streamlining workflows, and contributing to the success of our expanding operations in Latin America.
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The Risk Management team is responsible for managing diversified risk and operation affairs associated with our products and business flows, ranging from payment risk, fraud risk, credit risk to compliance and security risk, tracking industry leading technical prevalence, developing innovative and state-of-art methodology to tackle the new challenges emerging from fintech economy ecosystem, for the purpose to protect sustainable growth and maximize business outcomes. We are looking for an experienced risk investigation operation to investigate the fraud cases and dealing with the risk account and response for key loss metrics while maintaining a positive user experience.
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As a Business Development Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.
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Weare seeking a highly analytical and tech-savvy Accountant to join our team at a growing SOFIPO (Popular Financial Institution). Your primary responsibility will be to optimize and automate the management of financial information, build efficient databases, and ensure the accuracy of financial statements reconciliations and accounting regulatory reports. You will be a key support to the accounting management team, freeing up their time from operational tasks so that, together, you can implement new accounting guidelines and financial products such as...
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A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece.
O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados.
Responsável pela gestão estratégica e analítica do portfólio de postos de gasolina parceiros.O profissional deve ser orientado por dados para diagnosticar oportunidades, impulsionar o volume de transações na plataforma e garantir a fidelização dos parceiros no longo...
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A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados.
O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.
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The Funding team is responsible for securing the capital needed to support the growth of 99Pay’s operations, managing funding strategies for a credit portfolio exceeding BRL 2 billion. The team focuses on accessing efficient, low-cost funding structures while ensuring compliance with regulatory requirements and alignment with investors and capital providers.
Additionally, the team contributes to the regulatory evolution of funding structures, supporting Central Bank licensing processes and the implementation of new regulatory frameworks.
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As a User Growth Sr. Analyst, you will play a key role in driving user growth through data-driven initiatives and cross-functional collaboration. You will work closely with Marketing, Product, Commercial and Operations teams to design, execute and optimize growth strategies across channel, promotions, campaigns and in-app communications.
This role sits at the intersection of analytics and execution. You will translate insights into action, leverage in-app touchpoints such as banners, push notifications and CRM campaigns, and continuously iterate based on performance to maximize impact on user acquisition, engagement and retention strategies.
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The CPG Brands Monetization KAM will play a key role in supporting the DiDi Shop team to develop and execute effective monetization strategies to achieve revenue goals. This position involves collaborating on client proposals, driving promotional and advertising initiatives, and maintaining strong communication with clients, media agencies, and resellers.
The ideal candidate is highly analytical, organized, and client-focused, with a strong interest in eCommerce, digital advertising, and promotions-driven growth.
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The CPG Brands Monetization Jr. KAM will play a key role in supporting the DiDi Shop team in the execution of monetization strategies to achieve revenue goals. This position involves assisting in client proposals, supporting campaign and promotional performance analysis, and maintaining communication with clients, media agencies, and resellers.
The ideal candidate is eager to learn, organized, analytical, and client-focused, with a strong interest in eCommerce, digital advertising, and promotions-driven growth.
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We are in search of a passionate entrepreneur with a proven ability to create exceptional services, elevate customer experiences, and champion a customer-centric culture within the company. If you are a strategic leader with a passion for CX, this is your opportunity to excel in the Credit Card industry.
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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Estamos à procura de pessoas talentosas para integrar a nossa equipe de Driver Operations! Esta é uma oportunidade empolgante para quem busca um ambiente analítico, orientado por dados e com desafios complexos de negócio. Se você tem espírito de startup e está sempre em busca de criar valor, este time é ideal para você! Como parte da equipe de Operações, a pessoa selecionada terá um papel importante na otimização da experiência dos motoristas, na análise do comportamento dos usuários e na identificação de oportunidades de melhoria. Esta função exige uma abordagem prática, boas habilidades de resolução de problemas e uma...
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Estamos buscando uma Analista com forte viés analítico e visão de negócios para integrar nosso time de Estratégia e Operações.
Esta posição atua de forma transversal, conectando inteligência de dados com a realidade do mercado para suportar a tomada de decisão da liderança.
Se você gosta de resolver problemas complexos, tem facilidade em navegar por grandes volumes de dados e busca impactar diretamente a eficiência e a competitividade do negócio em escala nacional, este é o seu lugar.
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A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados.
O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.
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A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados.
O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.
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As a member of the DriverLab team at 99abastece, you'll be at the forefront of innovation, driving exciting projects that directly impact our drivers. This is a unique opportunity to contribute to the growth of one of the fastest-growing companies in the industry.
As a Sales Manager, you'll play a key role in executing our business strategy, with sales being the heart of our operations and crucial to our success.
Our project is rapidly expanding, and we’re looking for talented individuals to help us structure and elevate our team’s performance. You will report directly to the Head of the Project and collaborate with a dedicated team focused on scaling the business in...
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Are you a data-driven strategist with a passion for turning insights into action? As a Strategy Business Partner Manager, you’ll be the go-to expert for data-driven decision-making, working directly with senior leaders and cross-functional teams across Latam to drive impactful initiatives and operational efficiencies. You’ll leverage your expertise in data analysis to uncover insights and shape strategy. This is your chance to be at the heart of decision-making, influence business growth, and collaborate with dynamic teams across a fast-paced, innovative organization.
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We are looking for a motivated and detail oriented Marketing Operations Intern with a strong focus on finance and procurement processes. In this role, you will support budget management, financial analysis, and vendor coordination to ensure smooth operations between marketing, finance, and procurement teams. You will also contribute to process automation that would help generate business insights that improve decision making.
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As our Senior Communications Manager, you’ll lead the charge in raising awareness and telling DiDi’s story across Australia and New Zealand. From bold, consumer-led PR campaigns to strategic storytelling that shapes how we show up in market, you’ll bring creativity and clarity to everything we do.
Reporting to the Head of External Affairs, you’ll play a key role in driving our communications strategy, helping to build brand favourability, manage reputation, and keep DiDi front of mind in a competitive rideshare landscape. You’ll also support the day-to-day running of our PR function, working closely with internal teams and external partners to deliver standout results.
This is a role for someone who thrives on...
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You will join a dynamic and collaborative Service Improvement team within CX that works across countries and departments, with a shared commitment to elevating service quality and efficiency.
As a CX Service Design Coordinator, you will act as a bridge between operations and data, translating complex service processes into structured insights and scalable solutions.
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This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo.
BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations.
The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and...
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Join our dynamic and innovative Courier Labs team, a part of the SSL Delivery division within DiDi. Our mission is to drive groundbreaking projects centered around couriers and delivery services. We are a group of global last-mile industry experts, united by our passion for innovation and our drive to push boundaries. If you thrive in a fast-paced, entrepreneurial environment and are ready to tackle the impossible, this is the place for you.
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Join our dynamic and innovative Courier Labs team, a part of the SSL Delivery division within DiDi. Our mission is to drive groundbreaking projects centered around couriers and delivery services. We are a group of global last-mile industry experts, united by our passion for innovation and our drive to push boundaries. If you thrive in a fast-paced, entrepreneurial environment and are ready to tackle the impossible, this is the place for you.
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Join our dynamic and innovative Courier Labs team, a part of the SSL Delivery division within DiDi. Our mission is to drive groundbreaking projects centered around couriers and delivery services. We are a group of global last-mile industry experts, united by our passion for innovation and our drive to push boundaries. If you thrive in a fast-paced, entrepreneurial environment and are ready to tackle the impossible, this is the place for you.
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Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever.
This role will be a perfect fit for young professionals that are passionate both for data analytics and strategy.
You will be constantly gathering insights from our data and developing solutions with real impact that scale in the whole region.
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Help us shape the future of food delivery in Mexico — one city at a time. As part of the Strategy BP team, you’ll be responsible for translating national priorities into actionable, high-impact strategies at the local level. You’ll work closely with City Managers and cross-functional teams to identify the biggest growth opportunities, focus execution, and drive real results across our most important regions
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Fazer parte da equipe de Planejamento Comercial da 99 te dará a oportunidade única de impulsionar o crescimento de uma das empresas que mais cresce na América Latina. Você estará envolvido na definição e execução do negócio. Esta função, altamente orientada por dados, exige uma combinação rara de pensamento analítico inspirado no consumidor e habilidades interpessoais. Você terá a chance de trabalhar em um time onde seu impacto nos negócios da DiDi será claro. Prepare-se para um ambiente dinâmico, acelerado e desafiador – aqui, nunca há um...
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As part of the User Core Performance Team, you will support a data-driven group that partners closely with senior leaders and cross-functional teams across Latam. The team focuses on turning data into insights that drive business decisions, improve performance, and identify operational opportunities.
In this internship, you will gain hands-on experience working with real business problems, using data to support strategic initiatives and help optimize key processes across DiDi Food. You will work in a fast-paced, collaborative, and learning-oriented environment, where your ideas and analyses will have real impact.
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Are you a self-motivated, data-driven professional with a curious mind and strong collaboration skills? Join our delivery team, working closely with the groceries and product teams to develop intuitive processes and innovative solutions for complex challenges in our new vertical. Proficiency in project management and SQL is highly desirable. If you are ready to make a significant impact and drive efficiency, we want to hear from you!
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In the Customer Experience area, we are hundreds of people, from different places and with different cultures, responsible for strategically managing the customers' experience throughout their journey with the company. We are a customer-centric team, which means that we adopt and apply a list of key experience principles that establish the expected behaviors, mindset, processes, metrics, and ways of working to protect customer’s experience while generating value to the business. We look for people who are willing to embrace these principles by going far and beyond to bring them to life, and more importantly, who are passionate and driven by positively impacting people’s lives and experiences.
DiDi Global's Vendor...
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The Vehicle Solutions team plays a critical role in DiDi’s growth across Spanish-speaking LATAM by expanding and professionalizing vehicle supply through strategies focused on acquisition, conversion, launch, and scale. The team works at the intersection of growth, operations, and partnerships to build a sustainable fleet ecosystem.
As Head of Fleet Ecosystem Growth, you will lead the team responsible for sourcing new fleet partners and investors, launching fleets from 0→1, and scaling high-performing operations. You will manage a cross-functional team spanning business development, operations, and analytics,...
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Fazer parte da equipe de Planejamento Comercial da DiDi te dará a oportunidade única de impulsionar o crescimento de uma das empresas que mais cresce na América Latina. Você estará envolvido na definição e execução do negócio. Esta função, altamente orientada por dados, exige uma combinação rara de pensamento analítico inspirado no consumidor e habilidades interpessoais e comunicação com diversos times steakholders.Você terá a chance de trabalhar em um time unido, colaborativo e com muito foco em resultado, onde seu impacto nos negócios da DiDi...
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We are looking for a Fraud Prevention Specialist with solid experience in the Fintech sector, strong involvement in KYC matters, and a proven track record in implementing improvements in systems and processes related to digital accounts. This is a strategic position that will play a key role in protecting the company against fraud risks, ensuring regulatory compliance and operational excellence.
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From day one, you’ll join a collaborative, global culture where your work will help shape the passenger experience and support the company’s growth.
As an Intern in the Passenger Operations Team, you’ll have the opportunity to learn firsthand how we improve the passenger experience across all Spanish-speaking Latin American (SSL) countries. You’ll support projects that strengthen passenger loyalty, contribute to data-driven initiatives, and gain exposure to how strategic decisions are made in a fast-paced environment.
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As a Community Operations & Data Intern at DiDi, you will support the Driver & Community Operations (DK CO) team in optimizing driver performance, improving partner satisfaction, and ensuring compliance across large-scale ride-hailing and mobility services; your work will directly influence driver retention rates, on-time service levels, and localized operational efficiency. The team’s mission is to deliver a reliable, safe, and high-quality driver experience across markets by combining data-driven operations, field engagement, and scalable process improvements, and this intern role is critical for executing pilots, analyzing operational gaps, and rolling out improvements that can be scaled across cities.
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We are seeking a dynamic and energetic professional to join our company as a Programs Management Intern. In this role, you will have the opportunity to learn about our company, contribute to improving our payments process, and be a part of the disruptive evolution of our customer experience department. As an intern, you will play a crucial role in developing and executing strategic initiatives aimed at delivering the best-in-class experience for our customers across our Fintech Ecosystem. You will work in a collaborative, high-energy, and fast-paced environment. If you are a sharp analytical thinker, goal-oriented, and eager to learn, this position is for you.
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As a CX Operations Sr. Analyst at DiDi, you will drive improvements in rider and driver experience by turning large-scale operations data into prioritized, measurable initiatives that reduce friction, lower incident rates, and increase retention; your work will directly influence product and regional operations policies and deliver measurable KPI uplifts (e.g., CSAT, Customer Effort Score, Competitive Intelligence Index). You will join the Customer Experience Operations team, whose mission is to ensure safe, reliable, and delightful mobility experiences across markets by aligning front-line feedback, cross-functional programs, and automated tooling to scalable operational processes.
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O Analista de Inside Sales será responsável por engajar clientes em potencial através de canais de outbound, qualificar leads e contribuir diretamente para o crescimento da nossa base de clientes.
Este cargo desempenhará um papel vital no funil de vendas, iniciando conversas relevantes, compreendendo as necessidades dos clientes e encaminhando leads qualificados para a equipe de vendas ou de contas.
Estamos à procura de pessoas resilientes, determinadas e curiosas para atuarem em um ambiente dinâmico e que sejam motivadas por resultados.
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Na 99Food, acreditamos que o sucesso dos nossos parceiros é o nosso sucesso. Buscamos profissionais para atuar na área de Sucesso do Cliente, acompanhando restaurantes desde o onboarding até o crescimento e manutenção da performance.
Aqui, liderança não é sobre cargo, mas sobre influência e entrega.
Valorizamos pessoas que assumem responsabilidade, colaboram com o time, e buscam constantemente formas mais inteligentes e escaláveis de trabalhar.
Queremos analistas que se sintam donos dos resultados, pensem com mentalidade direcionada por dados e ajudem a construir uma operação cada vez mais eficiente e inovadora.
Se você gosta de aprender, de resolver...
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As a Business Development Manager, you will play a pivotal role in driving our Food business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.
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La función principal de un Farmer es adquirir y desarrollar restaurantes en una zona geográfica (Toluca) para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
El Farmer debe lograr un buen entendimiento del...
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes asociados, aportando con visión estratégica a la mejora de su desempeño y por medio de una excelente atención al cliente, lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes asociados, aportando con visión estratégica a la mejora de su desempeño y por medio de una excelente atención al cliente, lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.