From day one, you’ll be part of a collaborative, global culture where your work directly influences the company’s strategy and long-term growth. As a Senior Analyst on the Passenger Operations Team, you will play a key role in shaping the passenger experience across all Spanish-speaking Latin American (SSL) countries. You will be responsible for driving data-driven insights and supporting the design and execution of long-term incentive and loyalty strategies to improve passenger retention, expand market share, and increase engagement among high-value users. This role includes owning analytical workstreams for the Membership Program, supporting strategic...

Are you passionate about people and eager to learn how Human Resources drives business success? As an HRBP Intern, you’ll join our dynamic HR team and gain firsthand experience in strategic HR partnership within a fast-paced Commercial environment. This role is perfect for someone curious about Talent Management, employee engagement, and data-driven decision-making. You’ll work alongside experienced HRBPs, contribute to real projects, and help shape the employee experience—all while building a strong foundation for a future career in HR.

The Dark Kitchen team is focused in pushing new initiatives and aggressive expansion for our clients. We provide deep level insights for their operation and commercial assessments to help them reach new levels with their business.

In this role, you will lead marketing growth and product strategy, connecting business ambition with brand vision through data-driven and strategic thinking. You will define clear goals and plans that drive market share growth and user value. You will develop and scale innovative marketing initiatives, translating insights into strong brand strategies, campaigns, and messaging frameworks. With a business-driven mindset, you will use internal and external data to identify growth opportunities across product, value proposition, and market expansion. You will turn high-level strategy...

As a Senior Brand Analyst focused on Retailers, you will be the creative and strategic bridge between DiDi Groceries and our commercial partners. Your mission is to showcase our retailers through high-impact communication, designing co-branded marketing campaigns and promotions that drive user growth while maintaining a premium brand positioning for the category. They thrive in fast-paced, dynamic environments, work well independently, and are comfortable navigating ambiguity to uncover market opportunities that align with our strategic goals. This role reports to the Shop Marketing Manager.  

Are you a technical expert with a knack for forging strong partnerships and solving complex interface challenges? Do you thrive in a fast-paced, international environment where your work directly enables market expansion in Brazil? Are you passionate about helping more and more restaurants grow? We are seeking a highly skilled and bilingual Senior Integration and Support Analyst to be the core technical liaison between our company, our global partners, and our R&D engine in China. This is a pivotal role that combines strategic communication, deep technical troubleshooting, and project management to ensure seamless, high-performance system integrations.

We are building a growing Partnerships team and are looking for a Junior Partnerships Associate to support the execution, performance tracking, and scaling of strategic partnerships. This role is critical to ensuring partnerships run smoothly, perform efficiently, and continuously improve through data and experimentation. You will work closely with the Partnerships Manager and the Head of Partnerships, gaining exposure to commercial strategy, CPG partnerships, and cross-functional collaboration across Product, Marketing, Operations, Finance, and Data teams. This is a hands-on, analytical, and high-learning role with clear growth potential.

We are looking for a data & execution oriented leader to be part of one of the most amazing start-ups in the Food category across LATAM. The Supply Growth Operations team manages the end-to-end onboarding and the early experience of new couriers. As a Operations Manager, you will lead projects to boost the early retention and engagement of new couriers to efficiently grow our delivery...

Estamos buscando um Gerente de Contas de Logística apaixonado por desafios, excepcionalmente organizado e profundamente focado em resultados. Se você tem um histórico comprovado na gestão e desenvolvimento de fornecedores de última milha e equipes de campo, esta é a oportunidade perfeita para se juntar a nós! Aqui, você terá a chance de liderar com impacto, otimizar fluxos detrabalho e usar suas habilidades analíticas para aprimorar continuamente nossos processos. Buscamos um profissional que saiba como impulsionar a eficiência operacional e o desempenho da equipe, além de ser um excelente facilitador para a colaboração interdepartamental. Se você tem...

We are seeking a Growth Marketing Manager to join our marketing team. The position is responsible for designing and implementing campaigns and growth strategies that drive user acquisition, conversion, and retention enhancing high local relevance. The ideal candidate should have a strong background in marketing analytics, creative optimization, and user segmentation, with a proven ability to cross-collaborate with relevant stakeholder and translate data insights into actionable marketing initiatives that generate measurable business impact.

We are looking for an experienced and data-driven strategy & planning senior manager to lead and optimize marketplace performance across key cities in LATAM. In this role, you'll go beyond execution: you'll define strategy, create scalable processes, and influence cross-functional teams to drive courier growth, engagement, and retention. As an experienced operator, you’re expected to bring strong business acumen, a track record of solving complex operational problems with data, and a proactive, ownership-first mentality. You will work closely...

¿Eres una persona orientada a los datos, con pasión por transformar la información en acción? Cómo Intern de CKA Hunting, serás la persona de referencia para la toma de decisiones basada en datos, trabajando directamente con líderes senior, managers y equipos multifuncionales en México para impulsar iniciativas de alto impacto y mejorar la eficiencia operativa. Aprovecharás tu dominio de SQL, Python o R para descubrir insights y definir estrategias.Ésta es tu oportunidad de estar en el centro de la toma de decisiones, influir en el crecimiento del negocio y colaborar con equipos dinámicos dentro de una organización innovadora y de ritmo acelerado.

We are looking for a Partnerships Manager to join the team and report directly to the Partnerships Lead. This role sits at the intersection of commercial growth, strategy, and analytics, and will play a key role in shaping and scaling partnerships that drive impact at a brand and platform level. The ideal candidate is commercially minded, comfortable working with data, and capable of translating insights into clear strategies and execution plans. This person will own and lead key strategic relationships while also developing new partnership opportunities and initiatives.

The Fintech Quality Engineer Team is a newly founded team to support fintech technology operation in Mexico. Quality Engineer is responsible for quality of system, and collaborating closely with peer teams to ensure the product quality.

We are seeking a highly motivated and experienced Public Safety Relations Senior Manager for Brazil, who will oversee the operational engagement with public safety, law enforcement agencies and judicial authorities, serving as an expert partner to the Government Affairs, Security, Legal, Compliance, Online Safety, and Operations teams within the ride-hailing and delivery business.  This crucial position is dedicated to strengthening Didi's Public Safety partnerships, initiatives, and projects across Brazil, while employing technology-driven strategies to ensure strict adherence to data protection, privacy, and regulatory compliance standards.  

As a Pricing Analyst at 99/DiDi, you will support the development, optimization, and monitoring of dynamic pricing strategies that impact ride revenue, utilization, and user experience across millions of daily trips. Your work will contribute to key metrics such as revenue per trip, conversion rate, and driver supply balance through data analysis and experimentation. You will join DiDi’s Pricing team within the Logistics Product organization, where the mission is to deliver fair, competitive, and scalable price mechanisms that support growth, improve platform efficiency, and help maintain marketplace balance across regions. In this role, you will work closely...

This role sits within the Channel Operations team of the CX team and plays a key part in shaping how users experience and access support. As a Product Operations Analyst for channels team, you will contribute to defining and evolving data-driven channel strategies that balance automation, efficiency, and customer experience across our CX ecosystem. The role is primarily focused on the Mexico Fintech business, where you will work closely with cross-functional stakeholders to understand business needs, support performance tracking, and translate insights into scalable channel improvements. You will be part of a diverse, multinational team and will gain exposure to product discovery, OKR tracking, and continuous...

We are looking for a Business Development Sr. manager to lead a team of commercial leaders and develop strong relationships with key clients in the food and beverage industry. This will a key position as leader of leaders, engaging with Ops team to create commercial strategies and achieve exceptional growth.

We’re looking for a curious, analytical, and critical thinker with a strong safety mindset and the ability to translate safety gaps into preventive solutions and strategic recommendations. Someone who can connect dots, work through ambiguity, and proactively stay ahead of evolving fraud patterns. As part of our Safety Operations Team, you’ll play a key role in protecting the integrity of our platform across Food delivery, ensuring a safe and fair experience for customers, couriers, and merchants. You’ll work closely with regional and global stakeholders to own safety issues end-to-end and help shape scalable safety responses. To succeed in this role, you’ll...

You will join the team responsible for building and executing the marketplace strategy for DiDi Premier, our flagship high end product designed to redefine urban mobility through a better and more reliable experience. Our mission is to create the right market conditions for passengers to consistently receive a premium experience, while enabling Premier drivers to maximize earnings in a sustainable way. This requires thoughtful design and ongoing optimization of how supply and demand interact across cities. We are looking for a data driven Senior Analyst to support the evolution of the DiDi Premier marketplace. In this role, you will work at the intersection of strategy and...

We are the Courier Structure Team, dedicated to building a rational courier ecosystem that ensures sufficient delivery capacity for the platform while providing differentiated Product-Market Fit for couriers. This role serves as both the architect and driver of the courier structure, designing and implementing diversified courier models tailored to different business phases and courier needs, thereby maximizing user experience and courier retention

We are looking for a results-oriented Manager of Strategy & Planning (S&P) to join our team. This role operates at the intersection of Finance, Operations, and Strategy, with a strong focus on execution, performance tracking, and cross functional coordination to support the company’s growth priorities across multiple business units. The ideal candidate is a hands on manager with strong analytical skills, responsible for structuring planning cycles, monitoring key metrics, developing analyses and business cases, and working closely with cross functional teams to ensure initiatives are delivered on time and with impact. This role requires the ability to turn strategic guidelines into clear action plans, support senior...

The role will be involved deeply in product optimization. He/She will be working closely with key stakeholders such as engineers, product managers, operations & commercials to understand business logic and optimize product to fit it. The working environment is diversified as there will be colleagues from different countries and different background. It will be a great opportunity for young professionals who is willing to work in internet industry to grasp. 

 You’ll be joining the Strategy – Key Accounts (KA) Team at DiDi Food Mexico City (CDMX) — a mission-driven group focused on transforming how we leverage data to drive smart, scalable decisions across core business functions. Our team partners with cross-functional stakeholders (Product, Operations, BI, and Tech) to unlock insights that accelerate growth and operational excellence. In this role you will be the primary data engineering contributor, ensuring our systems are reliable, connected, and ready to power strategic and analytical needs. This is a unique opportunity for someone early in their data career to shape key data foundations within a rapidly evolving tech organization.

This role is focused on deeply understanding partner needs and improving their overall experience, so they can truly see 99Food as a reliable and trustworthy partner. We’re looking for a team player who embraces shared responsibility across the business — someone who contributes to decision-making and prioritization with a holistic view. You’ll be expected to collaborate with other squads if needed, just as they’ll support yours — that’s the spirit we value....

As a CX Operations Sr. Analyst at DiDi, you will drive improvements in rider and driver experience by turning large-scale operations data into prioritized, measurable initiatives that reduce friction, lower incident rates, and increase retention; your work will directly influence product and regional operations policies and deliver measurable KPI uplifts (e.g., CSAT, Customer Effort Score, Competitive Intelligence Index). You will join the Customer Experience Operations team, whose mission is to ensure safe, reliable, and delightful mobility experiences across markets by aligning front-line feedback, cross-functional programs, and automated tooling to scalable operational processes.

At DiDi, we are building a cross-functional marketplace team to support the growth and long-term competitiveness of our Australia business. The team is responsible for driving core marketplace outcomes by aligning pricing strategy, market and user intelligence, product execution, and experience optimization across the end-to-end rider and driver journey. Working closely with product, algorithm, transaction, and regional operations teams across Beijing and Melbourne, we focus on translating data and market insights into concrete product improvements and experience-level optimizations—from pricing logic and product...

From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth. Being part of the Operations Team will give you the unique opportunity to be responsible for pushing the sustained growth of the DiDi Mobility rider platform while adding value to the marketplace in Egypt via executing new initiatives.  

The ideal Sales Training Senior Analyst is tasked with designing and implementing comprehensive training strategies while managing key initiatives to foster effective skill and knowledge development across the organization. Driven by a passion for education, you will strive to create robust structures that empower the sales team with the tools needed to achieve excellence in performance. Collaborating closely with sales, operations, and product teams, you will enhance tools and resources aimed at optimizing the sales force’s performance at...

The ideal Sales Training  Analyst is tasked with designing and implementing comprehensive training strategies while managing key initiatives to foster effective skill and knowledge development across the organization. Driven by a passion for education, you will strive to create robust structures that empower the sales team with the tools needed to achieve excellence in performance. Collaborating closely with sales, operations, and product teams, you will enhance tools and resources aimed at optimizing the sales force’s performance at...

As a Business Development Manager, you will play a pivotal role in driving our Food business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.

We are seeking a Senior Merchant System Integration Specialist to lead the integration of global third-party delivery services and brand merchants through the OpenAPI platform. This role involves coordinating with cross-cultural teams, ensuring the efficient implementation of custom requirements, and driving the expansion of the platform ecosystem.

Você fará parte do recém-criado time de Qualidade Comercial, como colaborador individual, dentro da nossa estrutura de Enablement Comercial na 99Food, uma operação comprometida em escalar vendas de campo de alta performance com as habilidades, consistência e impacto adequados. Sua missão é atuar como o “guardião da qualidade”, monitorando tudo o que pode dar errado na operação de vendas — desde a execução de habilidades até o uso de sistemas e a aderência a processos — garantindo diagnóstico e correção rápidos. Este papel combina observação em...

Você fará parte do recém-criado time de Qualidade Comercial, como colaborador individual, dentro da nossa estrutura de Enablement Comercial na 99Food, uma operação comprometida em escalar vendas de campo de alta performance com as habilidades, consistência e impacto adequados. Sua missão é atuar como o “guardião da qualidade”, monitorando tudo o que pode dar errado na operação de vendas — desde a execução de habilidades até o uso de sistemas e a aderência a processos — garantindo diagnóstico e correção rápidos. Este papel combina observação em campo, auditoria orientada por dados e feedback estratégico,...

Você fará parte do recém-criado time de Qualidade Comercial, como colaborador individual, dentro da nossa estrutura de Enablement Comercial na 99Food, uma operação comprometida em escalar vendas de campo de alta performance com as habilidades, consistência e impacto adequados. Sua missão é atuar como o “guardião da qualidade”, monitorando tudo o que pode dar errado na operação de vendas — desde a execução de habilidades até o uso de sistemas e a aderência a processos — garantindo diagnóstico e correção rápidos. Este papel combina observação em campo, auditoria orientada por dados e feedback estratégico,...

Você fará parte do recém-criado time de Qualidade Comercial, como colaborador individual, dentro da nossa estrutura de Enablement Comercial na 99Food, uma operação comprometida em escalar vendas de campo de alta performance com as habilidades, consistência e impacto adequados. Sua missão é atuar como o “guardião da qualidade”, monitorando tudo o que pode dar errado na operação de vendas — desde a execução de habilidades até o uso de sistemas e a aderência a processos — garantindo diagnóstico e correção rápidos. Este papel combina observação em campo, auditoria orientada por dados e feedback estratégico,...

We are looking for a proactive intern to act as a bridge between technology and business. You will support the onboarding process of partner merchants to our marketplace, working together with the team on the technical integration process, as well as monitoring performance metrics after the brands’ launch on the platform, ensuring a seamless experience for our partners and users.

We are looking for a proactive intern to act as a bridge between technology and business. You will support the onboarding process of partner merchants to our marketplace, working together with the team on the technical integration process, as well as monitoring performance metrics after the brands’ launch on the platform, ensuring a seamless experience for our partners and users.

We’re looking for a highly skilled and analytical CRM Data Sr. Analyst to join our team. This role will be critical in transforming CRM data into actionable insights, helping shape governance, improve customer communication strategies, and elevate CRM performance across business units. You’ll work closely with marketing, product, and operations teams to measure effectiveness, identify risks (e.g., saturation, over-messaging), and build a unified CRM view that supports smarter, data-driven decisions.

We are looking for a Data oriented person with strong data analytics skills to support one of the TOP start-ups in the Food Delivery category across LATAM. In this position you will have the opportunity to create value by converting data into powerful insights to take key actions in the day-to-day operations. This role, will allow you to interact and collaborate with cross-functional teams. By being part of the team you will manage city portfolios...

From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Logistics Business Unit sales team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product and operations. The Logistic's BU "99Entrega" helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday.   This data driven role calls for a rare...

Estamos em busca de um(a) Coordenador(a) Regional de Operações para se juntar ao time de Delivery/Food, no coração das nossas operações. Nossa missão é construir a melhor experiência para nossos usuários e impulsionar um crescimento estratégico e acelerado. Nesta função, você será responsável por liderar iniciativas de aquisição offline e engajamento de entregadores. Isso inclui a criação de hipóteses de negócio, a validação dessas hipóteses por meio de testes e o desenvolvimento de soluções para impulsionar nosso...

As a Brand Marketing Senior Analyst for the Driver Marketing team in the SSL region (Spanish Speaking Latin America), you will be the guardian of our brand’s physical and digital presence. Your mission is to build deep, meaningful connections with our driver partners and elevate their perception of DiDi. You will move beyond the numbers to create memorable experiences—both online and offline—that foster loyalty and trust. This role is ideal for a creative, execution-oriented professional who knows how to bring a brand to life across multiple touchpoints in a fast-paced tech environment.  

Integrar a equipe de Operações da DiDi oferece a oportunidade única de impulsionar o crescimento em uma das empresas que mais se expandem na América Latina. Você participará da definição e execução das operações do negócio. Esta função, orientada a dados (data-driven), exige uma combinação rara de pensamento analítico focado no consumidor e habilidade interpessoal. Você terá a oportunidade de trabalhar em uma equipe unida, onde causará um impacto claro nos negócios da DiDi. Os candidatos ideais para nossa vaga de Operações devem ter forte...

The Restaurant Marketing LATAM team drives growth by creating Marketing plans, tools, and processes to support Strategy and Commercial teams. You'll work to boost restaurant exposure and execute data-driven Marketing campaigns. This dynamic team is passionate, fun, and focused on results. If you love problem-solving and collaborating with top talent, this role is perfect for you!  

As a Talent Acquisition Sourcer at DiDi, you will join a dynamic, cross-functional team focused on scaling our business across LATAM. You'll own sourcing strategies and help build high-performing teams by connecting top talent with exciting opportunities. You’ll thrive in our fast-paced, high-growth environment - ready to roll up your sleeves, think strategically, and deliver results under tight deadlines.

We're looking for a very capable leader to join a high performing team. The Restaurant Strategy team defines the investment framework and several policies, working closely with our Restaurant partners. This position will lead a team of highly capable professionals running investment models and assessing our ROI, while defining key policies to boost the business of our partners.

We're looking for a very capable leader to join a high performing team. The Restaurant Strategy team defines the investment framework and several policies, working closely with our Restaurant partners. This position will lead a team of highly capable professionals running valuation models and assessing our return of investment, while defining key policies to boost the business of our partners.

A equipe de Groceryé a vertical mais nova da DiDi, e estamos em busca de uma pessoa curiosa, com perfil analítico e muita vontade de aprender para se juntar ao nosso time de Sales Planning. Como estagiário(a), você terá um papel fundamental no suporte aos planos de lançamento e execução da vertical, ajudando a transformar dados em ações práticas que impulsionam o negócio. Esta é uma oportunidade para quem busca uma experiência hands-on (mão na massa), com foco em...

Are you a high-level analyst and executor ready to be the strategic backbone of the Customer Success unit? We are seeking a high-performing, cross-functional executor who will work directly with the Customer Success Lead as a strategic right hand. In this role, you won't just analyze data; you will execute critical communication campaigns with restaurants and the sales team, manage strategic supplier relationships, and pioneer the use of AI—all while ensuring every decision is backed by rigorous analysis and reporting.