Join our Rstrategy & Planning  Team in Spanish-speaking Latin America, where you'll optimize prices to boost key metrics and enhance user experience. You'll develop playbooks, frameworks, and tools while collaborating with operations teams to execute impactful strategies. This role is perfect for someone passionate about influencing business outcomes in a fast-paced, data-driven environment.

The Internship Program is an initiative aimed to attract top students from universities nationwide. The program seeks to generate a new wave of future DiDiers by providing a rich experience in our organization, shaping the way we build talent and create strong members to take roles post concluding the Internship Program.  This Program offers you the possibility to experience what it means to work in an international start-up and how details matter at each stage of the process. We're seeking talented and thoughtful students to help define and execute our vision. You will work alongside other...

Being part of the Driver Experience team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever through Product solutions.    This data and user-value driven role calls for a rare combination of user inspired analytical thinking & interpersonal ability. You will have the opportunity to work in an international team, where you will contribute to...

We are looking for an Engagement Manager to join our Key Accounts (KA) team, responsible for developing and executing engagement strategies that drive the success of our top brands on the platform. This role will be at the center of our promotional efforts, ensuring that our brands have the best offers in place to maximize performance, align with seasonal trends, and resonate with customers.

Fazer parte da equipe de Planejamento Comercial da DiDi te dará a oportunidade única de impulsionar o crescimento de uma das empresas que mais cresce na América Latina. Você estará envolvido na definição e execução do negócio. Esta função, altamente orientada por dados, exige uma combinação rara de pensamento analítico inspirado no consumidor e habilidades interpessoais. Você terá a chance de trabalhar em um time enxuto, onde seu impacto nos negócios da DiDi será claro. Prepare-se para um ambiente dinâmico, acelerado e...

We are looking for a creative, motivated, and resourceful intern who will support the Restaurant Marketing team in creating marketing plans and the best communications for our main audiences: Restaurants and eaters for the Latam region. You will interact with stakeholders across different areas, enriching your knowledge of the business and opening possibilities to understand how a fast-paced company works.  

Our Operations Specialist will help building the 99’s Logistics Governance team, focused on creating and ensuring the quality standards per category, improving user's value perception, and defining behavior-control driven policies. Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. Also, this data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. Be prepared for a fast paced, challenging and...

  Join our team at 99 as a Categories Operations Intern! In this role, you'll play a key part in identifying new business opportunities and ensuring a balanced marketplace that delivers a good experience for both passengers and drivers. You'll be the focal point for initiatives across our diverse portfolio of categories, including 99Plus, 99electric-Pro, 99Negocia, 99Taxi, and more. Our portfolio aims to expand our core services, meet specific passenger needs, and open up new markets for the company. The operations environment is fast-paced and data-driven, so we're looking for...

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor...

KYC (Know Your Customer) ayudará a las organizaciones a reducir su exposición al riesgo al verificar las identidades de nuevos clientes. Posee excelentes habilidades analíticas. Los analistas de Know Your Customer evalúan a los clientes de las instituciones financieras. Como empleado de este sector, se le pedirá que inspeccione la documentación proporcionada por los clientes recién registrados para confirmar su autenticidad.

Being part of the Fleet team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This hands-on, entrepreneurial role calls for a rare combination of user-centric, execution excellence & interpersonal ability. You will have the opportunity to work in a tight-knit team, where you will launch, build and run DiDi's business in Spanish Speaking LatAm. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!  

We are looking for someone with full of experience in antifraud policy, excellent communication skills and self-motivated. Here in DiDi, you will be able to use most advanced technologies or tools to establish a robust anti-fraud framework.

Being part of the Strategy team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability to manage partnerships. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Colombia and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!  

  Join our team at 99 as a Categories Operations Intern! In this role, you'll play a key part in identifying new business opportunities and ensuring a balanced marketplace that delivers a good experience for both passengers and drivers. You'll be the focal point for initiatives across our diverse portfolio of categories, including 99Plus, 99electric-Pro, 99Negocia, 99Taxi, and more. Our portfolio aims to expand our core services, meet specific passenger needs, and open up new markets for the company. The operations environment is fast-paced and data-driven, so we're looking for...

  Join our team at 99 as a Categories Operations Intern! In this role, you'll play a key part in identifying new business opportunities and ensuring a balanced marketplace that delivers a good experience for both passengers and drivers. You'll be the focal point for initiatives across our diverse portfolio of categories, including 99Plus, 99electric-Pro, 99Negocia, 99Taxi, and more. Our portfolio aims to expand our core services, meet specific passenger needs, and open up new markets for the company. The operations environment is fast-paced and data-driven, so we're looking for...

Our Design Team is looking for a high-performing, fresh and passionate intern that will support team projects and initiatives for the whole Latam Region. As a Design Intern, you will be involved in every aspect of the product development process, from brainstorming the next product feature to helping develop a strong design identity in our communications and campaigns. You will be expected to utilize your full range of graphic design and visual design skills.

The Financial Planning and Analysis Team plays a critical role in DiDi’s strategic decision-making by providing management information and insights via analysis on financial and operational performance in the Spanish-speaking LATAM (SSL) region. Working closely with a broader financial team, FP&A helps shape the company’s resource allocation and strategic direction by providing deep analysis and advice on current and forecasted results within the region.

We are seeking someone interested in enhancing 99Pay's Regulatory routines by exploring new tools, rules, and process automations.

El equipo de Operaciones de Experiencia del Usuario de DiDi Card es el equipo central que garantiza una experiencia de usuario de calidad. El equipo es el representante de negocios en el aspecto de experiencia del cliente y tiene como objetivo mejorar el nivel general de servicio mediante el manejo de problemas complejos de consultoría, la creación de SOPs (procedimientos operativos estándar) y la optimización de productos. Este es un negocio nuevo y de rápido crecimiento para DiDi, y estamos buscando candidatos con conciencia del usuario, innovación y excelentes habilidades para resolver problemas para unirse a nosotros y llevar el negocio al éxito.

Are you a strategic powerhouse ready to redefine urban mobility across Spanish Speaking Latin America? As our Categories Sr. Manager, you’ll shape and lead the marketplace strategy for Taxi, Comfort, and Electric Vehicles, collaborating with senior leaders and cross-functional teams. You’ll drive growth, push innovation, and leave your mark on a region-wide transformation.

We are looking for a Commercial Operation Manager to lead the offline acquisition efforts, focusing on driving the onboarding of new drivers to the platform. This position will require an experienced professional to manage promoters, optimize performance, and collaborate closely with the Sales & Partnerships (S&P) team to meet city-level goals. The Commercial Operation Manager will also be responsible for setting strategic guidelines, defining performance metrics, and ensuring effective operations at scale.

The Eater team in CO is looking for a data-driven, analytical and passionate individual eager to help us analyze and structure projects & initiatives that allow us to increase eater frequency and retention. The successful candidate needs to be proficient in Excel, self-motivated, self-directed and eager to take ownership of tasks to ensure solutions, as well as being a clear communicator given the need to interact with other teams.

If you are passionate about building relationships and connections with law enforcement authorities and developing impactful projects for society, possess strong communication, negotiation, and project management skills, the Safety & Security team is looking for a professional to join the Law Enforcement Outreach team. This role focuses on engaging with authorities in Brazil, conducting training sessions, and managing partnership projects with law enforcement agencies.

DiDi Fintech is leading the charge in reshaping the financial services industry through digital innovation. Our Strategy & Planning team is searching for professional and enthusiastic individuals to join us as full-time Strategy & Planning Analyst. This role is a unique chance to dive into the heart of strategic planning within a pioneering Fintech landscape in Mexico. As a Strategy & Planning Analyst, you will tackle complex challenges and engage with...

As the Labor & Employment Counsel, you will provide legal advice and support to the DiDi Mexico team, focusing on labor and employment matters. This role is pivotal for all business lines in Mexico, including Mobility, Delivery, and Financial Services. You will be based in Mexico City and report to the Regulatory and Litigation Lead.

The main function of a City Key Account Hunter is to prospect new key accounts through rigorous field work, constant face-to-face meetings, cold calls and other means that promote and generate the interest of potential clients. The City Key Account Hunter must have knowledge of the market and its drivers, and identify the main needs of each account to plan and execute persuasive strategies to acquire the best accounts in the market, achieving the confidence that allows them to become a partner and work together. Hand in hand with mid/high level management, heads of operations, and restaurant staff. For this reason, we are looking...

Our Customer Experience area is a key to deliver a great experience to our customers. As a CX Ops analyst you will be in charge of working with multiple business stakeholders in order to deploy cross functional projects, analysis and solutions oriented to improve our drivers experience as well drive efficiency for our business, generating impact for thousands of people! You will be accountable for the continuous improvement process in CX and at the same time responsible for drive data analysis and data management of CX. High speed towards implementation and constant learning will be key part of this journey.As a CX &...

We are seeking someone interested in enhancing 99Pay's AML monitoring routines by exploring new tools, rules, and process automations.

Join our Resource Optimization Team in Spanish-speaking Latin America, where you'll optimize prices to boost key metrics and enhance user experience. You'll develop playbooks, frameworks, and tools while collaborating with operations teams to execute impactful strategies. This role is perfect for someone passionate about influencing business outcomes in a fast-paced, data-driven environment.

The CX Mechanism Sr. Analyst will be responsible for designing, implementing, and optimizing customer experience mechanisms to drive operational excellence and improve customer satisfaction. This role requires a deep understanding of CX frameworks, data-driven decision-making, and cross-functional collaboration to enhance the overall customer journey. Additionally, the Sr. Analyst will be responsible for developing and delivering comprehensive reports to engage key stakeholders, ensuring alignment with business objectives and driving actionable insights to continuously enhance the customer experience.

- Analyzing user feedback and CX KPIs to uncover improvement opportunities, generating actionable insights, and ensuring high customer satisfaction. - Examining existing and future business processes, working with global internal teams to drive and support continuous improvement initiatives. - Benchmarking products and services against competitors, identifying and prioritizing areas for improvement to stay ahead in the market.

We are looking for an intern to join the CoE Procurement area, who will mainly be responsible for supplier registration and providing support to Procurement managers in various processes. We expect a proactive, organized candidate with a strong willingness to learn, contributing to the optimization of daily activities and supporting the team’s strategic goals. If you're eager to develop your skills in a dynamic environment, this is the perfect opportunity!

Being part of the Marketplace team puts you at the heart of DiDi’s users and partners. As part of the broader marketplace team, our Incentive team is responsible for bringing new product features and solutions via incentive tools to improve engagement, retention and as well as pursuit efficiency of our engagement activities.   More specifically, the position will be responsible for building deep insights and understanding of the marketplace incentives from a passenger and driver perspective,...

Being part of the Driver Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of user-centric, analytical thinking, project management & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Spanish Speaking LatAm. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!  

Nesta posição, você fará parte da equipe de Business Analytics, uma equipe distribuída globalmente com o objetivo principal de aumentar a eficiência da empresa, além de ser a inspiração por trás da cultura orientada a dados da 99, processando petabytes de novos dados gerados a cada dia por milhões de clientes que utilizam ferramentas de ponta no ecossistema Hadoop. Como Analista Sênior, você nos ajudará a alcançar esse objetivo, trazendo uma compreensão mais profunda tanto dos desafios globais quanto dos desafios...

Are you a detail-oriented, proactive leader passionate about creating seamless customer experiences? As our CX Risk Manager, you will own the design, execution, and continuous improvement of Customer Service SOPs that address risk and antifraud challenges. We’re looking for someone with expertise in risk management within payments or financial services who can bring innovative ideas to the table. Collaborating with cross-functional teams, you’ll ensure customer trust and safety remain a top priority while making a tangible impact on our operations.

We are looking for a Business Development Manager to build strategic alliances with top brands in areas like Retail, Restaurants, and Telecommunications. Your goal will be to integrate these partners into our platform in ways that add real value for our drivers, improving their earnings and fostering loyalty to DiDi. You’ll work closely with internal teams to ensure these benefits are easy to access and drive a positive impact on driver engagement. If you’re a strategic thinker, skilled negotiator, passionate about creating win-win solutions, and user-driven, we’d love to hear from you!

This role will conduct strategic planning, risk assessment and resources allocation for sustainable practices and technological innovation to ensure efficient and reliable service delivery. Being curious, proactive and extremely organized will lead you to success in this position in this high paced environment. 

We are looking for a Quality Assurance Senior Analyst that is responsible to build and maintain relationship with other areas within the company in order to guarantee our quality standards and customer experience satisfaction. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!   As a Quality Specialist you will lead quality projects which will directly affect our customer experience as well as the efficiency for our business, generating impact for thousands of people.   In...

Estamos buscando um líder experiente para a posição de Head de Sales da nossa BU de B2B. Esse profissional será o principal líder da força de vendas da 99empresas e ajudará a levar nossos negócios para um novo nível de excelência. A área de B2B é uma das mais antigas e consolidadas dentro da 99 e vem atuando para oferecer os serviços de Ride Hailing diretamente para empresas e seus funcionários. Contamos com uma presença nacional com grande foco em experiência ao usuário, seja ele o líder administrativo dentro das empresas ou o passageiro utilizando nosso serviço.

As a Business Partnerships Manager, you will play a pivotal role in driving our business forward by developing and executing strategic initiatives, building partnerships with high potential companies in the Mexico Market to achieve business results and contribute to the overall growth and success of our organization.

Procuramos um estagiário de operações centradas no cliente para se juntar a nós na equipe do Entrega. Nossa missão é construir a melhor experiência para nossos usuários e impulsionar o crescimento estratégico e sustentável. Nesta função, você trabalhará em projetos estratégicos multifuncionais e será responsável por apoiar análises de dados que ajudarão a moldar nossa estratégia de negócios. Isso inclui criar hipóteses de negócios, testá-las e desenvolver...

The HRBP Senior Manager will partner with the SSL Food Delivery business to align people strategies with business objectives. This role will focus on organizational effectiveness, talent strategies, and cultural development while ensuring compliance with labor regulations. By leveraging HR expertise, the HRBP Senior Manager will drive sustainable growth, build a high-performing team, and foster an engaging work environment.

Are you a bold data visionary with a knack for turning numbers into game-changing insights? As Head of SSL Business Intelligence (Mobility), you’ll lead a world-class analytics team, partnering with product, operations, and finance leaders to shape DiDi’s future in Spanish Speaking Latin America. You’ll collaborate with senior executives, drive advanced analytics projects, and elevate our data culture—all while revolutionizing how millions move every day. Bring your strategic thinking, leadership spark, and passion for innovation to help us create the next frontier of mobility!

Estamos em busca de um profissional curioso, dinâmico e com vontade de aprender para ajudar a alcançar os objetivos da nossa equipe de cobrança. Acreditamos que o sucesso vem de um forte compromisso com nossos valores e da execução de ações que garantam a segurança da nossa plataforma e entreguem resultados positivos para nossos clientes.

Sofipo is a upcoming company in the Mexico FinTech industry, committed to delivering secure, innovative financial solutions. We are seeking a dedicated and detail-oriented Security Analyst to strengthen our security operations and identity management practices. If you are task- and result-oriented, thrive in a fast-paced environment, and bring a strong foundation in security and FinTech experience, we’d love to hear from you!

Being part of the Driver Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of user-centric, analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Spanish Speaking LatAm. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! Driver Growth Operations team members are very important for the expansion and sustainability of the business. The ideal candidates for our opening roles should have very strong analytical skills (e.g. Python, R, SQL, etc.) and...

From day one, you'll experience a rich, collaborative, and global culture where your contributions will directly influence the company's success. As an Operations Intern, you’ll play a critical role in supporting the growth and optimization of the DiDi Mobility driver platform in Egypt. We’re looking for someone with a growth mindset who is eager to gain hands-on experience managing critical tasks, analyzing data, and contributing to cross-functional projects under clear guidance. This is an exciting...

The team supports global standardization projects for customer service, aligning operation workflows and training with key stakeholders like service delivery and service operations. They contribute to system and process implementation globally, analyze opportunities for improving operation SOPs and system features, and actively participate in global system-related projects.

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter...