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We are looking for a data-driven Finance Business Partner to act as the financial navigator for our multiple key stakeholders. This is not a back-office accounting role; it is a strategic partnership position. You will embed yourself within the marketing teams to understand their workflows, monitor expenditure with granular detail, and ensure every dollar spent aligns with our strategic goals.
The ideal candidate is analytical, detail-oriented, and unafraid to ask the hard questions. You will be expected to build strong relationships with function teams like Marketing, PR and GA while maintaining the...
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We are looking for a Partnerships Manager to join the team and report directly to the Partnerships Lead. This role sits at the intersection of commercial growth, strategy, and analytics, and will play a key role in shaping and scaling partnerships that drive impact at a brand and platform level.
The ideal candidate is commercially minded, comfortable working with data, and capable of translating insights into clear strategies and execution plans. This person will own and lead key strategic relationships while also developing new partnership opportunities and initiatives.
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As a Strategy and Planning Senior Manager, you will collaborate closely with senior executives, the global strategy team, and local operations to gather critical market information and translate those insights into actionable inputs for strategic planning. Leveraging your deep expertise in market intelligence, you will drive strategic alignment regarding priorities, resource allocation, and process enhancement. This high-impact role offers the opportunity to shape our strategic roadmap by equipping our operations teams with the business analysis needed to execute effectively, fostering sustainable growth across diverse teams in a fast-evolving environment.
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Buscamos um Executivo de Vendas para atuar na expansão e consolidação do negócio de integração de serviços de software Zesto SaaS. O profissional será responsável por prospectar e estruturar parcerias com grandes empresas de software do mercado brasileiro, viabilizar a integração de sistemas e construir um ecossistema de parcerias estratégicas sustentável.Essa é uma oportunidade estratégica para quem quer estruturar e escalar...
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Our EV & Sustainable Solutions team is part of Driver Lab, 99’s innovation hub dedicated to our partner drivers. Our mission is to forge strategic partnerships and develop and implement cutting-edge products and solutions that drive efficiency and profitability for 99.
We are looking for a structured, resilient, and highly dynamic professional to lead the remodeling and consolidation of our Alliances division. This role requires a unique combination of strong analytical/financial acumen, exceptional execution capabilities, and top-tier...
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The Solution Architect will be responsible to support fintech business growth in Mexico. Will work cross-functionality to understand architecture needs by multiple business lines, and collaborating closely with multiple functional teams as well as external partners to deliver solutions successfully, driving the business to success taking in considerations compliance matters related to SOFIPO and DiDiPay. We are committed to build inclusive and diverse team. You’ll have the ability to make an impact in a rapidly growing fintech. This is an international team and we value diversity
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La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo constratado con fuerte capacidad analítica de datos, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por esto buscamos personas con un amplio conocimiento del mercado, fuerte capacidad de análisis de data y excelentes habilidades de ventas.
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As a CX Operations Intern, you will support the Customer Experience and Customer Service team with data collection, analysis, and research that helps the team understand customer pain points and improve service. You will work alongside analysts on real projects, learning how customer feedback and operational data turn into decisions that affect millions of users.
It fits someone curious about data, customer experience, and how a large tech platform operates.
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The Service Governance Team supports DiDi/99’s mobility business in achieving sustainable growth by ensuring a high-value and high-quality environment for our users.
By leveraging data, strategy and cross-functional collaboration, we identify issues that affect platform trust and design solutions that balance user fairness with operational efficiency.
In this role, you will lead a team and shape how we detect, analyze, and, most of all, resolve transaction-related issues, collaborating across functions to build impactful and scalable solutions. You’ll drive innovation, mentor team members, and generate long-term value for both the business and our users.
Get ready for a fast-paced, challenging and...
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We are looking for a highly capable and experienced Senior Analyst to specialize in our Operations function. This is a critical role for an experienced team member who will act as a specialist in a core functional module.
You will be expected to independently execute complex operational tasks, manage dedicated workstreams, and play a key role in large-scale projects. Success in this role requires not only efficiency in execution but also a strategic mindset to constantly analyze, diagnose, and suggest methods of optimization to existing processes and playbooks. You will solve complex problems with limited guidance, driving efficient execution and measurable results across the organization.
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We are looking for a highly capable and experienced Senior Analyst to specialize in our Operations function. This is a critical role for an experienced team member who will act as a specialist in a core functional module.
You will be expected to independently execute complex operational tasks, manage dedicated workstreams, and play a key role in large-scale projects. Success in this role requires not only efficiency in execution but also a strategic mindset to constantly analyze, diagnose, and suggest methods of optimization to existing processes and playbooks. You will solve complex problems with limited guidance, driving efficient execution and measurable results across the organization.
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We are looking for a highly capable and experienced Senior Analyst to specialize in our Operations function. This is a critical role for an experienced team member who will act as a specialist in a core functional module.
You will be expected to independently execute complex operational tasks, manage dedicated workstreams, and play a key role in large-scale projects. Success in this role requires not only efficiency in execution but also a strategic mindset to constantly analyze, diagnose, and suggest methods of optimization to existing processes and playbooks. You will solve complex problems with limited guidance, driving efficient execution and measurable results across the organization.
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The Payroll Specialist is responsible for the end-to-end administration and execution of payroll operations for employees in Mexico, ensuring compliance with Mexican labor laws, tax regulations, social security obligations, and internal company policies. This role owns the full payroll lifecycle, from employee onboarding through offboarding, while partnering with HR, Finance, Tax, Benefits, Legal, and external payroll vendors to deliver accurate and timely payroll processing.
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🚀 City Key Account Hunter – DiDi Food
¿Eres un apasionado del cierre de acuerdos con una motivación imparable por conquistar nuevos mercados? En DiDi Food buscamos un Sr. City Key Account Hunter que lidere nuestro crecimiento identificando, convenciendo y sumando a los mejores restaurantes de la ciudad.
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Are you a data-driven strategist with a passion for turning insights into action? As a Strategy Business Partner Manager, you’ll be the go-to expert for data-driven decision-making, working directly with senior leaders and cross-functional teams across Latam to drive impactful initiatives and operational efficiencies. You’ll leverage your expertise in data analysis to uncover insights and shape strategy. This is your chance to be at the heart of decision-making, influence business growth, and collaborate with dynamic teams across a fast-paced, innovative organization.
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We are looking for a highly analytical and proactive Senior Customer Success Analyst (Account Ops & Onboarding) to support the DiDi Food team in LATAM.
The Account Ops and Onboarding area sits at the heart of our Customer Success organization. We manage the end-to-end operational lifecycle of our restaurant partners—from ensuring a seamless store setup and managing the logistics of operational devices, to driving feature adoption and providing technical support to drive restaurants long term success.
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Estamos buscando un Fraud Detection Analyst para unirse a nuestro equipo en Didi. En este rol buscamos un analista con experiencia en gestión de riesgos para operar las alertas de las transacciones con tarjeta de crédito, ponerse en contacto con el titular de la tarjeta para confirmar la información de la transacción, resolver problemas de autorizaciónes y responder a métricas de pérdidas clave mientras se mantiene una experiencia de usuario positiva.
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We are seeking an Inbound Fraud Detection Analyst to join our team at Didi. In this role, you will be the point of contact for our customers when alerts of potential fraud arise.
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As part of the IT organization supporting Didi International Business Group (IBG), this role serves as the bridge between employees, business teams, and technology solutions developed by Didi headquarters.
The position focuses on driving adoption of AI-powered productivity tools, digital workplace solutions, and enterprise applications while also providing advanced IT support for end users across the region.
The ideal candidate combines strong IT support experience with a passion for emerging technologies, user enablement, training, and continuous improvement. This role requires excellent communication skills, a customer-centric mindset, and the ability to translate technical concepts into practical business solutions.
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The Driver Platform team drives DiDi's growth across Spanish-speaking LATAM by building and strengthening the value proposition for drivers. Our focus is long-term retention: over the past few years, we've developed a loyalty level system centered on core driver benefits — and we're now expanding it.
We're looking for someone to help grow our partnerships network by sourcing, launching, and managing benefits that genuinely matter to drivers. This is not a hunting or sales role. We're looking for a strong executor with a systems mindset — someone who uses data to identify opportunities, manages complexity across teams, and builds partnerships that last.
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We are looking for a Sales Revenue Operations Manager to be the strategic and operational engine behind our sales machine for the B2B 99 Para Empresas.
You will be responsible for eliminating friction in the commercial process, ensuring data integrity, managing our sales tech stack, and roviding predictive analytics leveraging AI-driven insights to guide leadership decision-making and accelerate company growth.
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We are looking for a Collections Performance Manager to serve as the strategic link between 99Pay local operations in Brazil and our global teams. In this role, you will leverage data analytics and market expertise to track, evaluate, and optimize our credit recovery results, influencing global frameworks to ensure they are tailored to the Brazilian financial landscape and our local customer profile.
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The Customer Service Coordinator focuses on delivering exceptional customer service in a challenging and fast-paced environment. The successful candidate will drive a "Customer First" mentality, foster loyalty through personalized service, and ensure operational excellence. The specialist will also play a critical role in continuous improvement efforts, identifying areas for process optimization and developing strategies to improve service, efficiency, and performance. The ideal candidate must be organized, detail-oriented, adaptable to change, and possess strong communication skills. Additionally, they must be capable of managing time efficiently while handling multiple tasks, with a problem-solving mindset that includes conducting root cause analysis and driving process...
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In the Food SaaS (Software as a Service) industry, the Resell (Channel/Distribution) Team is the core growth engine for pushing products to a broader market and achieving scalable, explosive growth.
Clients in the restaurant industry (restaurant owners, chain enterprises, bakeries, etc.) are uniquely characterized by being geographically dispersed, heavily reliant on local trust, and highly focused on offline operations. A SaaS company can rarely reach every city and town solely through its direct sales team. This is exactly where the Resell team comes in: to build and manage a massive external sales...
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Undertake the overall targets of the inside sales team, be responsible for the daily management, lead follow-up, performance breakthrough and member empowerment of the assigned inside sales team, lead the team to efficiently complete lead conversion and sales indicators, and build a replicable team inside sales operation model.
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Being part of the Vehicle Solutions team offers a unique opportunity to shape growth in one of the fastest-scaling companies in LATAM. Expect a dynamic, fast-paced environment where strategic thinking and relationship management directly impact the business.
The Vehicle Solutions team plays a crucial role in DiDi's expansion in Argentina by growing supply through Fleet Partner channels, developing partnerships and driving acquisition, conversion, and retention strategies across the Buenos Aires metro area and beyond.
The ideal candidate brings a sharp consulting mindset, strong commercial acumen, and the ability to manage complex partner relationships in a market with unique regulatory, economic, and operational dynamics. Experience...
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The Dark Kitchens Strategy & Operations team at DiDi is responsible for driving the growth, efficiency, and overall performance of our dark kitchen ecosystem. We blend data-driven insights with operational expertise to optimize partner performance, enhance customer experience, and unlock new strategic opportunities across the delivery marketplace. Our team works cross-functionally with other teams to design scalable solutions, execute high-impact initiatives, and ensure our dark kitchen partners thrive on the DiDi platform. We operate in a fast-paced, entrepreneurial environment where analytical rigor, creativity, and collaboration...
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As a Business Development Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.
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As a CX Operations Sr. Analyst, you will be responsible for driving Customer Experience strategy and operational excellence initiatives for the market. You will leverage customer insights, operational data, and market trends to identify opportunities, influence business decisions, and lead initiatives that improve both customer experience and operational efficiency.
This role partners closely with Product, Operations, Marketing, Engineering, Risk, and Regional CX teams to ensure customer needs are represented in business decisions while supporting sustainable business growth.
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As a CX Operations Analyst, you will support Customer Experience and Customer Service initiatives by analyzing customer feedback, operational performance, and market trends. You will work closely with cross-functional teams to identify customer pain points, generate insights, and contribute to process improvement initiatives that enhance both customer experience and operational efficiency.
This role is ideal for someone with a strong analytical mindset who enjoys working with data, solving problems, and learning how customer experience impacts business performance.
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Estamos em busca de um(a) Analista de Operações dinâmico(a) e proativo(a), que combine habilidades analíticas com uma forte capacidade de execução. Nesta posição, você terá um papel fundamental no planejamento, implementação e otimização de estratégias de engajamento em diferentes categorias de mobilidade na 99. Se você é motivado por encontrar maneiras de destravar valor para o usuário, motorista parceiro e negócio, gosta de desafios e colocar a mão na massa, você é a pessoa certa para a nossa equipe.
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You’ll be part of the Commercial Enablement team at 99Food, responsible for equipping our fast-scaling salesforce with the tools, knowledge, and learning experiences they need to succeed.
As a Training Jr. Manager - Instructional Designer, your mission will be to design, develop, and manage scalable digital learning programs that support the continuous development of our Business Developers (BDs). You will transform strategic training initiatives into engaging, high-impact e-learning content, supporting a blended learning approach across onboarding, continuous education, and skill reinforcement.
You’ll work closely with the Sales Training Manager and Knowledge Team to build structured learning paths within our LMS, integrating instructional design best...
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As a BC (Business Campaign) Campaign Strategy Intern at DiDi, you will support the design, execution, and performance analysis of marketing and activation campaigns that drive restaurants and consumers acquisition, retention, and platform engagement across multiple regions. Your work will directly contribute to measurable increases in user activation rates, cost-per-acquisition improvement, and campaign ROI while helping the campaign strategy team scale targeted programs across DiDi’s large, multi-product ecosystem.
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo. BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations. The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and Product to ensure we reach the right restaurants with the right message, and deliver an onboarding experience that feels effortless. The ideal candidate thrives in dynamic environments, enjoys being out in the field, and...
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At DiDi, we are building something special, and we want the world to know it. We believe in creativity, connection, and the power of a killer digital strategy. We’re looking for a creative, internet-obsessed, and driven Social Media Intern to join our Regional Social Media Marketing team.
If you live on TikTok, know exactly why a specific audio is trending, and understand how community drives brand loyalty, you’re exactly who we’re looking for.
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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La función principal de un BD Hybrid City Owner es desarrollar y crecer un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un city owner debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
Debe lograr un buen entendimiento del negocio,...
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If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or...
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As the on-site representative of DiDi’s Safety Response organization at the BPO delivery center, you will be responsible for overseeing daily operations, ensuring service quality, and driving execution excellence.
This role serves as a critical bridge between centralized strategy (Policy / SOP) and frontline execution (Agents), ensuring that safety-related cases are handled with high standards of quality, efficiency, and compliance, while continuously improving user experience.
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La función principal de un BD Hybrid City Owner es desarrollar y crecer un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi.
Un city owner debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los asociados.
Debe lograr un buen entendimiento del negocio,...
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food. Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes, aportando con visión estratégica a la mejora de su desempeño. Por medio de una excelente atención al cliente debe lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.
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At 99, we are building the leading technology and innovation platform for mobility and delivery in Brazil. Through our ride-hailing and delivery businesses, we connect millions of people and drive meaningful impact across the country, and our Legal team is at the heart of making that happen responsibly and strategically.
This is a position within the Legal team, supporting regulatory and administrative matters across 99's businesses. The Legal Counsel will work in close collaboration with the Government Affairs team, providing legal guidance and support on public sector engagement, institutional relationships, and regulatory...
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¿Eres un apasionado del cierre de acuerdos con una motivación imparable por conquistar nuevos mercados? En DiDi Food buscamos un Business Developer Hunter que lidere nuestro crecimiento identificando, convenciendo y sumando a los mejores restaurantes de la ciudad.
La función principal de un BD Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
El Farmer debe...
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
El Farmer debe lograr un buen entendimiento del negocio,...
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El BD Farmer es el estratega de crecimiento interno y el consultor de cabecera de los restaurantes asociados a DiDi Food. Su propósito principal es maximizar el valor y la rentabilidad de la cartera de restaurantes existente dentro de una zona geográfica asignada
Bajo la dirección de su Business Development Manager (BDM), el BD Farmer analiza profundamente la información operativa y de ventas de los restaurantes de su zona para diseñar planes de optimización
Un Business Development Farmer debe buscar una colaboración ganar -...
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At 99 Logistics, we believe the next wave of operational excellence will be powered by Artificial Intelligence.
As the Operations Tech & AI Manager, you will be responsible for building the technology and intelligence layer that powers our Growth Operations teams. Your mission is to transform manual processes, fragmented data, and reactive decision-making into scalable, automated, and AI-driven systems.
This role goes beyond automation and dashboards. You will act as the AI leader for Logistics, identifying opportunities to embed AI across operational workflows, driving adoption of new technologies, and representing the...