As part of 99Food’s Growth Marketing team, the Lifecycle Engagement Senior Analyst will help bring to life our most critical user-facing campaigns — from exclusive promos and selection stunts to high-converting lifecycle journeys. This role is hands-on and cross-functional, combining data-driven execution with creative planning across in-app, push, email, social, and digital surfaces.  

- Apoiar as iniciativas de marketing e desenvolvimento de campanhas. - Ajudar na organização do calendário, alinhamento com stakeholders e desdobramento das ações e campanhas de marketing. - Auxiliar na análise de performance das campanhas e relatórios. - Responsável por projetos específicos de comunicação para suportar as atividades do time.

A equipe de Entrega é responsável por fortalecer e expandir a rede logística da 99Food por meio de operações eficientes e orientadas por dados. Nosso foco está no planejamento, melhoria contínua e na colaboração entre equipes para construir a maior plataforma de food-delivery do Brasil! Como estagiário(a), você terá experiência prática em operações logísticas last-mile, apoiando a  análise de dados e otimização de processos — tudo isso contribuindo para projetos que impactam diretamente a performance das entregas.

We are DiDi international quality team, primarily focused on ensuring the high-quality delivery of our company's global products, covering the entire product lifecycle. Through agile development, technological innovation (such as automated testing and AI), and continuous learning, we enhance testing efficiency and user experience. With a global perspective, our team is committed to optimizing processes and advancing technological frontiers, ensuring product stability and competitiveness to drive the success of our international business. 我们是滴滴国际化质量团队，主要专注于确保公司全球产品的高质量交付，覆盖产品的整个生命周期。通过敏捷开发、技术创新（如自动化测试和人工智能）以及持续学习，我们提升测试效率和用户体验。凭借全球视野，我们的团队致力于优化流程、开拓技术前沿，保障产品的稳定性与竞争力，推动国际业务取得成功。

We are DiDi international quality team, primarily focused on ensuring the high-quality delivery of our company's global products, covering the entire product lifecycle. Through agile development, technological innovation (such as automated testing and AI), and continuous learning, we enhance testing efficiency and user experience. With a global perspective, our team is committed to optimizing processes and advancing technological frontiers, ensuring product stability and competitiveness to drive the success of our international business.

In this role, you will plays a crucial role in ensuring the safety and security of service delivery operations within the organization.    You will be responsible for: - Proactively identify and address safety risks to ensure the smooth and secure delivery of services while prioritizing the well-being of employees, customers, and the community. - Coordinating and delivering new processes and updates in the operation with the BPOs. - Provide training sessions and workshops to employees on safety...

We are looking for an intern that has passion about Data Analysis, Data Visualization and finding the most valuable insights. This role is essential for optimizing our sales operations in a dynamic environment. The perfect candidate it’s a very strategic thinker, an adaptable and very collaborative person. You need to be studying last semesters of your carrer. The Commercial Effectiveness it's a team dedicated to show numerical visibility to the commercial team, to do more efficient processes and we are the link between Sales Ops and commercial. Also, we are in charge of monthly portfolios for Didi Food.  

In the CX area, we are hundreds of people, from different places and with different cultures, responsible for strategically managing the customers' experience throughout their journey with the company. We are a customer-centric team, which means that we adopt and apply a list of key experience principles that establish the expected behaviors, mindset, processes, metrics and ways of working to protect customer’s experience while generating value to the business. We look for people who are willing to embrace these principles by going far and beyond to bring them to life, and more importantly, who are passionate and driven by positively impact people’s lives and...

The candidate will be responsible to manage treasury responsibilities for 99pay IP and Cashloan Business entities, such as liquidity management, bank reconciliation, accounting validation, fund management, investment control, cashflow analisys and reporting, Central bank reserve pilot, bankstatement acquisition, management of merchant accounts and liquidity, system infrastructure control (account creation, cancelation and reporting) and AR management.

Estamos buscando un/a Key Account Junior para sumarse al equipo de DiDI Groceries en Colombia. En una primera etapa, esta persona será responsable por la adquisición y puesta en marcha de nuevas marcas estratégicas de la categoría (supermercados, farmacias, mascotas, tiendas especializadas, etc.). Posteriormente, también apoyará la ejecución operativa, la relación comercial y el seguimiento de cuentas clave, garantizando crecimiento en ventas, calidad operativa, experiencia óptima tanto para nuestras marcas como para nuestros usuarios.

We’re looking for a highly skilled and analytical CRM Data Sr. Analyst to join our team. This role will be critical in transforming CRM data into actionable insights, helping shape governance, improve customer communication strategies, and elevate CRM performance across business units. You’ll work closely with marketing, product, and operations teams to measure effectiveness, identify risks (e.g., saturation, over-messaging), and build a unified CRM view that supports smarter, data-driven decisions.

The DiDi Shop team is the newest vertical  launched by DiDi. As a Sales Executive - Ecommerce you will be responsible for the acquisition of key merchants for our grocery vertical. You will be working within the commercial team, helping to bring relevant merchants that could drive growth to our business.

Being part of the Marketplace team is developing one of the main cornerstones of the business: marketplace balance. As part of the broader City Operations organization, our Marketplace team responsible for the engagement and retention of our users and allocating supply in an efficient and timely manner to support the experience within the app. This position will be responsible for building deep insights about the ride-hailing business from multiple perspectives like pricing, marketplace and competition. The ideal candidate must have strong analytical skills, data driven mindset, prioritization capabilities, attention to detail and excellent execution. The role will demonstrate leadership in multi-skill projects and initiatives.

We're looking for a organized and experienced Facilities Senior Analyst to join our Admin & Facilities team supporting our Driver Centers across the Spanish-speaking Latin America (SSL) region. This is your chance to work on a high performance & intercultural enviroment, being part of a team that keeps everything running smoothly on our Driver Centers, sistemizing processes  and creating a safe place people love.

We are looking for a proactive and detail-oriented Fraud Investigation Analyst to join our Anti-Fraud team. In this role, you will be responsible for conducting on-site and field investigations to uncover fraudulent activities and collect insights for new business opportunities. Your work will directly support our efforts to protect the integrity of our ecosystem — including users, couriers, merchants, and business partners — by providing in-depth, actionable findings from real-world research and analysis. This position requires curiosity, discretion, critical thinking, and the ability to operate independently in dynamic environments.

We are seeking a strategic and business-oriented Legal & Regulatory Manager to serve as a key legal partner to our Financial Services team in Mexico. This role will be responsible for advising on complex regulatory matters, supporting DiDi’s financial services growth, and ensuring compliance with applicable legal frameworks. You will collaborate closely with cross-functional teams, local leaderships, and external counsel to structure and execute high-impact financial services initiatives. You will be based in Mexico City and will report to the Legal & Regulatory...

Are you a data-driven strategist with a passion for turning insights into action? As a Sr. Strategy Analyst, you’ll be the go-to expert for data-driven decision-making, working directly with senior leaders and cross-functional teams across Latam to drive impactful initiatives and operational efficiencies. You’ll leverage your expertise in SQL, Python, or R to uncover insights and shape strategy. This is your chance to be at the heart of decision-making, influence business growth, and collaborate with dynamic teams across a fast-paced, innovative organization.

We are looking for a high-performing Senior Manager to join our Mobility business in a rotational, generalist role. This is a unique opportunity for a sharp, execution-oriented leader to gain a 360º view of our operation across core strategic areas including pricing, planning, user acquisition, loyalty, promotions, product experience, and engagement before taking on an operational leadership role with P&L accountability. This is an individual contributor position to start, designed for someone who thrives in fast-paced, high-change environments, enjoys solving complex business problems, and brings a pragmatic balance of strategic depth and rapid execution.

The role will be involved deeply in product optimization. He/She will be working closely with key stakeholders such as engineers, product managers, operations & commercials to understand business logic and optimize product to fit it. The working environment is diversified as there will be colleagues from different countries and different background. It will be a great opportunity for young professionals who is willing to work in internet industry to grasp.   

We are looking for a data-driven, analytical Operations Intern who is passionate about using numbers to solve real-world problems. In this role, you will analyze data, optimize processes, and support strategic initiatives to improve how our partners operate.

We are looking for a customer-centric Operations Sr Analyst to join us on the 99Entrega & Food team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional...

As a Data Analyst at Didi Food Mexico, you serve as the bridge between operational data and business strategy. Your mission is to design, implement, and maintain analytical solutions that turn raw data into actionable insights, optimizing the user experience, platform growth, and courier efficiency.

La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.  El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas. 

The Operations Intern will support the daily execution of demand initiatives, working closely with the Operations Analyst and Manager. This role is hands-on and execution-focused, ideal for someone eager to gain exposure to operational excellence in a fast-paced environment.

La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.

As a Business Development Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization. You will be responsible for designing, executing, and scaling the go to market strategy for a team of Hunters who will drive high-impact restaurant onboarding. As...

As a Business Development Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization. You will be responsible for designing, executing, and scaling the go to market strategy for a team of Hunters who will drive high-impact restaurant onboarding. As...

The Category Senior Analyst role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line of grocery business in Latin America. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage our category and product selection to engage our merchant and user base.

The User Operations Senior Analyst role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior. 

The Merchant and Category Strategy Analyst role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage category strategy and seasonality consumption moments with our merchant base. 

Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in LatAm and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!   You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!  

La función principal de unejecutivo post ventaes desarrollar y mantener un portafolio de clientes sano.

🚀 City Key Account Hunter – DiDi Food ¿Eres un apasionado del cierre de acuerdos con una motivación imparable por conquistar nuevos mercados? En DiDi Food buscamos un City Key Account Hunter que lidere nuestro crecimiento identificando, convenciendo y sumando a los mejores restaurantes de tu ciudad.

¿Eres un apasionado del cierre de acuerdos con una motivación imparable por conquistar nuevos mercados? En DiDi Food buscamos un City Key Account Hunter que lidere nuestro crecimiento identificando, convenciendo y sumando a los mejores restaurantes de tu ciudad.

La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.  

The User & Merchant Growth Manager role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line of grocery business in Latin America. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively engage our merchant base through joint campaigns and promotions. 

Como Capacitador(a) de Ventas en Campo, serás responsable de asegurar que el contenido de capacitación se aplique de manera efectiva en escenarios de venta reales. A través de la observación directa en campo, el coaching práctico y sesiones de refuerzo personalizadas, cerrarás la brecha entre la capacitación y el desempeño. Colaborarás estrechamente con los líderes comerciales y el equipo de Capacitación de Ventas para detectar necesidades, reforzar comportamientos y adaptar las estrategias de aprendizaje a las realidades del campo.

Proporciona un servicio de primera clase a clientes internos y externos, excelente ejecución, atención a los detalles, rapidez, dinamismo y proactividad, trabajo en equipo y disposición para ir más allá.

Lead Merchant Operations across SSL (Mexico, Colombia, and Costa Rica), blending Sales Operations excellence with Performance strategy to boost Completion Rate, drive merchant growth, and unlock operational efficiency within DiDi Shop.  

We are looking for a motivated, high-spirited person, with structured thinking, good communication, good interpersonal relationships and, of course, a person that is super proactive and well organized to manage the launch of new safety features. To be successful in the position, you must have knowledge about project management, great communication skills with national and international stakeholders and bring solutions to enhance the user's safety reality and perception. This position is part of the Quality, Safety & Security Team, dedicated to enhancing marketplace efficiency through a strong focus on quality perception and safety culture. Within this team, the role is situated in the Strategic Solutions Area, where our mission is to develop features focusing on improving user...

  Estamos em busca de uma pessoa estagiária proativa e curiosa por dados para integrar nosso time de CRM, com foco em otimizar o engajamento da base de passageiros do nosso serviço de ride-hailing. Essa é uma excelente oportunidade para quem deseja aprender e contribuir com estratégias de crescimento em um ambiente de tecnologia dinâmico e acelerado. Você irá apoiar o time de CRM na execução e aprimoramento de estratégias voltadas para passageiros, com o objetivo de aumentar a retenção e a satisfação geral dos nossos parceiros motoristas.

At 99Food, we're building a bold and performance-driven Growth Marketing team to reshape how users engage with food delivery. As the Lifecycle Marketing Campaigns Manager, you’ll be the strategic lead for end-to-end promotional campaigns — from in-app activations to offline and digital conversion tactics. This role sits at the intersection of brand, performance, and product — owning the planning and execution of user-facing campaigns that directly drive acquisition, engagement, and retention.  

At 99Food, we believe our restaurants are at the heart of the experience we deliver. The Trade Marketing Manager will be responsible for leading initiatives that bring our brand to life inside our partners’ locations and across their customer touchpoints. This role will drive adoption, visibility, and engagement through trade activation, POS excellence, and restaurant-facing programs that help grow our business and theirs.

- Partner Strategically: Collaborate with leadership as a trusted advisor to support decision-making in areas like Organizational Design, Talent Development, Culture, and Engagement. - Drive the People Agenda: Support the execution of the People Cycle, aligning global and regional strategies to business priorities. - Execute the Talent...

Are you a data-driven strategist with a passion for turning insights into action? As a Strategy User Sr. Analyst, you’ll be the go-to expert for data-driven decision-making, working directly with senior leaders and cross-functional teams across Latam to drive impactful initiatives and operational efficiencies focused on developing the User of Didi Food. You’ll leverage your expertise in SQL, Python, or R to uncover insights and shape strategy. This is your chance to be at the heart of decision-making, influence business growth, and collaborate with dynamic teams across a fast-paced, innovative organization.

Consultor de negocios capaz de negociar, asesorar, involucrar y desarrollar desde pequeños restaurantes hasta grupos corporativos estructurados, con una fuerte responsabilidad para alcanzar los KPIs empresariales.

¿Eres un apasionado del cierre de acuerdos con una motivación imparable por conquistar nuevos mercados? En DiDi Food buscamos un City Key Account Hunter que lidere nuestro crecimiento identificando, convenciendo y sumando a los mejores restaurantes de tu ciudad. La función principal de un City Key Account Hunter es prospectar nuevas cuentas clave a través de un riguroso trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de potenciales clientes. El City Key Account Hunter debe tener conocimiento del mercado y sus drivers, e identificar las principales necesidades de cada cuenta para planificar y ejecutar estrategias persuasivas que...

🚀 City Key Account Hunter – DiDi Food ¿Eres un apasionado del cierre de acuerdos con una motivación imparable por conquistar nuevos mercados? En DiDi Food buscamos un City Key Account Hunter que lidere nuestro crecimiento identificando, convenciendo y sumando a los mejores restaurantes de tu ciudad.

🚀 City Key Account Hunter – DiDi Food ¿Eres un apasionado del cierre de acuerdos con una motivación imparable por conquistar nuevos mercados? En DiDi Food buscamos un City Key Account Hunter que lidere nuestro crecimiento identificando, convenciendo y sumando a los mejores restaurantes de tu ciudad.

This role is part of the Operations team, driving key growth initiatives through cross-functional collaboration. As the driving force behind user acquisition and retention, the team works closely with Commercial, Marketing and Product to define the core strategy and value proposition, implement promotional campaigns, optimize pricing strategies, and enhance growth-related product features. The ideal candidate will play a key role in shaping growth strategies, leveraging data-driven insights, and pioneering innovative approaches to expand the company user base.