The accountant student designated to this position will need to have a good level of understanding of the accounting records, make analysis of the financial statements, balance, general ledger, purchase books, amongs others.    This information will be used to prepare the tax returns, the inter will be supporting the creation of this policy and its proper implementations.

We are looking for a Fraud Detection Supervisor to join our team at Didi. This position is for a 24/7 Fraud Detection Supervisor responsible for identifying and managing high-risk transactions while ensuring effective fraud mitigation with minimal impact on the customer experience. The role involves close collaboration with the Investigations, Strategy, and QA teams to enhance detection accuracy, optimize rules, and reduce false positives. It also includes overseeing the inbound team handling authorization-related calls and ensuring consistent monitoring of key operational metrics such as KPIs, attendance, and team performance. Experience in risk management, operational leadership, and knowledge of synthetic fraud is essential for success...

The User Operations Senior Analyst role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior. 

The Eater Engagement team for DiDi Food México is looking for a data-driven, analytical and passionate individual that will support the team analyzing and structuring projects & initiatives that will allow us to increase eater frequency and retention.   She/he will work closely with experts in operation in the design, analysis and execution of campaigns with impact throughout Spanish Speaking Latam as well as market intelligence and user research....

Our Sales Coordinators will work in DriverLab’s team, focused on innovation projects for our drivers.   Being part of the DriverLab team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever.   This role based on developing new partnerships, coordinating the sales vertical in a new region, leading the acquisition and the partnership development, through the deal with gas stations to join the new 99’s marketplace: 99Abastece. Be prepared for a fast paced, challenging and joyful environment.  

Customer experience is fundamental to providing a great experience for the millions of people who use our services. Our team is BIG, collaborative, and full of people passionate about building exceptional journeys for our users. In this position, you will be a key player in structuring and governing our initiatives, leading a dedicated team, and working with cross-functional teams in a global scenario to design, implement, and optimize processes that directly impact our CX operations. We are looking for a leader capable of managing and developing their team, with strong skills in project management, process mapping, and implementing governance structures, passionate about organization, efficiency, people development, and transforming the customer experience...

At DiDi Food, we're reshaping the food delivery industry by leveraging technology to deliver exceptional experiences for our customers, restaurants and curriers partners. Our Small and Medium Restaurants Strategy

You will be part of our Field Strategy team, your team is in charge of implementing key initiatives to drive growth across Latam. Strategy team is in charge of creating tools and processes to guide the commercial team towards our yearly goal. You will be working with a team of orangers and influencing key stakeholders to create a positive impact on our results. This data driven role calls for a rare combination of business strategic thinking and hands-on problem solving, as well as a strong stake holders management skills.

Incorpórate a DIDI Cobranza, estamos en búsqueda de talento para integrarlo al equipo de trabajo, ocupando el puesto de BPO Post Loan Team Leader.

The grocery team is the newest vertical  launched by DiDi. As a Sales Executive - Ecommerce you will be responsible for the acquisition of key merchants for our grocery vertical. You will be working within the commercial team, helping to bring relevant merchants that could drive growth to our business.

The Pricing and Dispatch Center of Excellence is responsible for supporting the Central Operations team with analytics and frameworks for optimal decision-making, as well as managing various pricing features to enhance our efficiency in the marketplace. We analyze our marketplace in a structured and analytical manner to gain an in-depth understanding of market dynamics and share key insights with our stakeholders—information that is critical for operational decision-making and planning. Our day-to-day work primarily involves conducting pricing analyses, developing analytical tools for reporting and decision-making, and strengthening our pricing frameworks and processes.

The Finance area is looking for a high-performing intern that will support team projects and initiatives for the finance team. The projects that this person will be involved have relation with expenses and costs, control for our food business in Latam region, and analysis of the business and industry.

- Ability to manage people and develop talents for succession; - Ownership mentality, identifying business pains, and proactively proposing solutions; - Having experience in commercial planning, knowledge of sales team incentive management and management results; - Having strong analytical skills, logical and mathematical reasoning.

Fazer parte da equipe de Planejamento Comercial da DiDi te dará a oportunidade única de impulsionar o crescimento de uma das empresas que mais cresce na América Latina. Você estará envolvido na definição e execução do negócio. Esta função, altamente orientada por dados, exige uma combinação rara de pensamento analítico inspirado no consumidor e habilidades interpessoais. Você terá a chance de trabalhar em um time enxuto, onde seu impacto nos negócios da DiDi será claro. Prepare-se para um ambiente dinâmico, acelerado e desafiador – aqui, nunca há um momento monótono! O...

We are seeking a dynamic and strategic Brand Manager to lead the development, execution, and management of brand initiatives for 99 B2B our enterprise solution.  This role will have a high level of autonomy which requires a hand ons professional who can bridge the gap between business needs and clients engagement, developing and executing tactical campaigns, go-to-market strategies, trade marketing initiatives, and promotional strategies to drive growth and awareness of B2B.   If you are a strategic thinker with a passion for brand-building and innovation, we invite you to apply and drive the future of mobility with us

Junte-se ao nosso time de Business & Growth— um grupo colaborativo que impulsiona o crescimento, apoia os principais processos de vendas e pós-vendas, e gerencia insights de dados para melhoria contínua. Trabalhando em parceria com as equipes Comercial e Financeira, você ajudará a garantir operações eficientes desde a geração de leads até as entregas finais. Como nosso(a) estagiário(a), você oferecerá suporte administrativo e também contribuirá com análises para nos ajudar a tomar decisões baseadas em dados. Você fará parte de um time de alto impacto, orientado por dados, que valoriza habilidades...

DiDi Finance is a safe, reliable Fintech services platform which empowers users through faster, easier, and better ways to earn, grow and spend their money. Through our flagship products, DiDi Loans, DiDi Card and DiDi Pay, we are committed to explore innovative Fintech offerings by supporting wealth management and payment solutions to better serve drivers, passengers and partners within the mobility ecosystem to make secure and reliable Fintech products available for every hardworking person who strives for a better life.

Being part of the Driver Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of user-centric, analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Spanish Speaking LatAm. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! Driver Growth Operations team members are very important for the expansion and sustainability of the business. The ideal candidates for our opening roles should have very strong analytical skills (e.g. Python, R, SQL, etc.) and feel comfortable transforming insights into business...

This position is part of our CX Center of Operations team, where you will join a diverse, multinational group responsible for:a) Enhancing automated solutions through intelligent channel strategies and continuous improvementb) Reducing the effort of users to contact us, by defining the right Help center, IVR and channel solutions.  In this role, you will focus primarily on our Fintech business, work closely with cross-functional teams and build strong relationships with key...

Team Overview As a DiDi Safety Operations Specialist, your main responsibility will be managing escalations, intense situations and potentially time-sensitive cases. In addition to this, you will be actively working with the Incident Response Team reviewing cases and performing case studies to ensure DiDi’s internal processes are continuously improving.  

The Finance Business Partner Team plays a pivotal role in DiDi’s strategic decision-making by acting as an advisor to the business across the Spanish-speaking LATAM (SSL) region. Working in close collaboration with Financial Planning & Analysis (FP&A), the BP team bridges finance and operations—turning data into actionable insights that drive performance and growth. By partnering with and operational teams (among others), the BP team ensures financial discipline while optimizing resource allocation, investment decisions, and mid/long-term strategy. Through forecasting, scenario modeling, and business performance analysis, the team enables agile, data-driven decision-making across the region

Supporting the UK director and managing the day to day finances

La función principal de un City Key Account Hunter es prospectar nuevas cuentas clave a través de un riguroso trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de potenciales clientes. El City Key Account Hunter debe tener conocimiento del mercado y sus drivers, e identificar las principales necesidades de cada cuenta para planificar y ejecutar estrategias persuasivas que le permitan adquirir las mejores cuentas del mercado, logrando la confianza que les permita asociarse y...

Being part of the KA Strategy team for LatAm will place you in a challenging workplace full of exciting projects with different teams and on different countries. You will be working cross-functionally to help us achieve ambitious growth goals while increasing the profitability of our portfolio. Inside KA Strategy you will find a team evolving constantly, adapting to markets while ensuring reporting, strategy and analysis are all simultaneously developed.

Being part of the Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer centered analytical thinking & inter-personal ability. You will have the opportunity to work in a tight team, where you will build and run DiDi's business across all Spanish Speaking LATAM (SSL). Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!  

This role supports the payment risk organization in Mexico. The Manager, Risk Payment Operations will lead the execution of fraud prevention strategies, including manual reviews for chargeback...

Junte-se ao time da 99 em eHR Operations! Nesta função, você terá um papel fundamental na identificação de novas oportunidades de negócio na área de Recursos Humanos. Você será o ponto de contato para iniciativas do time global de eHR, incluindo as equipes na China, Brasil, México e outros países da América Latina. Nosso portfólio tem como objetivo expandir os serviços centrais de eHR, atender às necessidades...

The Financial Institution Business Development (FIBD) team focused on payments plays a critical role in shaping and managing strategic partnerships with banks, payment providers, and other financial stakeholders. Our mission is to enhance the company’s payment capabilities, ensuring a seamless, secure, and efficient transaction experience for our customers across multiple business units, including ride-hailing and 99Pay. As part of the online payments vertical, we work closely with acquirers, issuers, card schemes, and alternative payment providers to optimize payment operations, expand local payment acceptance, reduce costs, and drive innovation. Collaboration with internal stakeholders—such as risk, compliance, legal, treasury, and product teams—is key to...

Estamos em busca de uma pessoa que tenha curiosidade e vontade de aprender sobre os hábitos de consumo do universo de pagamentos digitais e agregue o time de Payments! Você vai colaborar diretamente com equipes multifuncionais, participando de iniciativas de pesquisa quantitativa e qualitativa, sempre buscando uma compreensão profunda da nossa marca, dos nossos usuários, prevendo tendências futuras e identificando oportunidades.

Você é uma pessoa Curiosa, Observadora e Guiada por Dados? Esta vaga é para Você! A Equipe de Consumer Insights & Analytics da 99 está buscando um estagiário. Esse time é formado por profissionais altamente qualificados, dedicados a resolver desafios complexos de negócios usando dados de pesquisa e de terceiros.

The Government Affairs (GA) plays a key role in ensuring the company operates within the evolving regulatory landscape. Our work is essential in minimizing business risks while supporting key verticals. The team actively engages with government entities, industry stakeholders, and regulatory bodies to advocate for fair policies and provide strategic insights. As a GA Intern, you will support our administrative actions in the Andean Region (Colombia, Peru, and Ecuador) by conducting in-depth research, tracking regulatory...

Become a strategic Business Partner in the creation of stakeholder value by leveraging data to deliver insightful, timely, and accurate information and recommendations that lead to customer-centric improvements in the operation of DiDi’s delivery business in Mexico.   The successful candidate must be able to conduct data driven analysis, gather and consolidate relevant data using various sources and...

The User Acquisition Lead role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior. 

From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Entrega Operations Team, you’ll have a great opportunity to design and implement growth initiatives across all Spanish-speaking LatAm (SSL) and continuously enhance customer experience.

The Category Management Lead role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior. 

We are looking for an execution oriented person, with great data skills, to be part of one of the most amazing start-ups in the Food category across LATAM. As a Pricing Sr. Analyst, you will be responsible for the planning and execution of the initiatives that will help us bring the best value proposition to our couriers. This role will allow you to interact and collaborate with cross-functional teams like Product, Supply Growth, Strategy & Planning, Marketing, among other teams. In addition, you will align with senior stakeholders on the funding for your proposed solutions. We expect you to have a strong sense of ownership, as well as proficiency in Excel and SQL.

We are looking for a Senior Director of Ads & Monetization to lead the development and execution of our in-platform advertising strategy. This leader will define how advertising fits into our ecosystem, structure the necessary teams, and drive long-term revenue growth through innovative ad solutions. The ideal candidate has experience building and scaling ad businesses within marketplaces, super apps, or digital platforms. They will work cross-functionally with different teams,  Product, Sales, Engineering, Data, and Finance to create a high-performing ads organization.

The Mid Platform HRBP Team plays a critical role in shaping and executing people strategies that drive business success. As a key partner to the Mid Platform organization, the team is responsible for aligning HR initiatives with business needs, supporting leadership in talent management, organizational development, and workforce planning. The team focuses on fostering a high-performance culture, enhancing employee engagement, and ensuring smooth people operations. With deep expertise in stakeholder management, change leadership, and data-driven decision-making, the Mid Platform HRBP Team is committed to creating an agile, inclusive, and thriving work environment that empowers employees and fuels business growth.

The learning and Development (L&D) plays a critical role in fostering employee growth, improving performance, and supporting organizational goals. It involves identifying skill gaps, designing and delivering training programs, and creating opportunities for continuous learning. L&D empowers employees to reach their full potential while helping the organization stay agile, competitive, and future-ready.

The learning and Development (L&D) plays a critical role in fostering employee growth, improving performance, and supporting organizational goals. It involves identifying skill gaps, designing and delivering training programs, and creating opportunities for continuous learning. L&D empowers employees to reach their full potential while helping the organization stay agile, competitive, and future-ready.

From day one, you'll be part of a collaborative, global culture where your work directly influences DiDi’s strategy and growth. As a key member of the Passenger Operations Team, you’ll have the unique opportunity to enhance the Passenger Experience across all Spanish-Speaking Latin American (SSL) countries. In this role, you will lead the Affordability perception vertical for our users, and coordinate strategies to improve Safety Perception.  

We are looking for a Quality Assurance Manager that is able to effectively create and lead strategies and initiatives to have a world-class customer experience, by: ·

Delivery Latam - CX team is a key to deliver a great experience to our customers. Our team is BIG and full of people passionate about delivering a WOW service to our clients! In this position, you will be working directly with the CX & Relationship Sr. Manager for the LATAM region managing our various BPOs. You will work every day to improve our Customer Service Experience in the diferent countries where DiDi has services in Latin America. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!

We are looking for a Lifecycle Comms Marketing to drive customer engagement, retention, and growth through data-driven credit card lifecycle marketing campaigns. This role will be at the center of our customer marketing strategy, ensuring we deliver personalized, timely, and effective communications across multiple touchpoints. Beyond CRM, this role will also lead social media listening efforts, ensuring we capture

As part of the broader Food Operations organization, our team is responsible to engage our users across Mexico. We do this by effectively managing our promotion activity, in-depth user understanding and effectively deploying our Spanish Speaking Region. 

El Team Leader de KYC es responsable de manejar un equipo de Auditores de KYC, estará supervisando el día a día de la operación, asegurando el cumplimiento a nivel Compliance y Regulatorio; liderarando al equipo a través de la debida diligencia del cliente, escalando problemas potenciales que pongan en riesgo al proceso y a la Compañía.  Asegura que se cumplan los estándares de Calidad fomentando una cultura de mejora continúa dentro del Equipo.  Principales responsabilidades incluyen:   

The CPG Brands Monetization KAM will play a key role in supporting the DiDi Shop team to develop and execute effective strategies for achieving revenue goals. This position involves collaborating on client proposals, analyzing ad campaign performance, and maintaining communication with clients, media agencies, and resellers. The ideal candidate is highly analytical, organized, and client-focused, with a strong interest in digital advertising trends.

The Customer Experience (CX) Operations & Product Operations team is at the core of optimizing our customer service processes and ensuring a seamless experience for users. As a CX Ops & Product Ops Analyst, you will be responsible for improving and implementing operational processes, collaborating with cross-functional teams, and ensuring that technology and automation are effectively leveraged to enhance service quality. This role requires a problem-solving mindset, strong organizational skills, and a passion for continuous improvement. You will work closely with internal teams, including Product, Engineering, and Customer Support, to ensure smooth operations and an exceptional user...

A área de marketing tem como objetivo construir uma marca relevante e única, engajando o público a usar a plataforma, com projetos de impacto real. Para isso, precisamos de você! Como analista sênior de marketing, você terá a oportunidade de trabalhar em um ambiente novo e desafiador, explorando diariamente suas habilidades de comunicação, atitude e influência. Você será responsável por apoiar o crescimento da área de marketing com o objetivo de criar valor real para os usuários, a fim de impactar mais e melhor o relacionamento da marca com todos eles.  

We are looking for a Key Account Manager to focus on national and international food industry brands. The Key Account Manager will work closely with the business strategy team to reach the growth potential and maximize the coverage of key accounts. In long term plan, this person needs to interact with the senior group of clients to support their business growth based on our sales activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future KA Lead crossing the country/region.