Our Sales Coordinators will work in DriverLab’s team, focused on innovation projects for our drivers. Being part of the DriverLab team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This role based on developing new partnerships, coordinating the sales vertical in a new region, leading the acquisition and the partnership development, through the deal with gas stations to join the new 99’s marketplace: 99Abastece. Be prepared for a fast paced, challenging and joyful environment.  

Lead efficiency initiatives across DiDi Shop’s SSL region (Mexico, Colombia, and Costa Rica), integrating Finance and Operations to drive sustainable business growth. This role is responsible for improving customer experience, increasing completion rates, and building scalable, data-driven operational models that unlock long-term efficiency and profitability.

As marketers at one of the most iconic brands in the technology space, we play a major role in building long-lasting relationships with our customers. Here, creativity and inspired storytelling combined with powerful business data-based marketing and meaningful content create a genuine human connection with our customers that is unique in the industry. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and on-demand do anything from connecting small restaurants to new customers to uncovering insights that inspire the future of ride hailing.

As marketers at one of the most iconic brands in the technology space, we play a major role in building long-lasting relationships with our customers. Here, creativity and inspired storytelling combined with powerful business data-based marketing and meaningful content create a genuine human connection with our customers that is unique in the industry. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and on-demand do anything from connecting small restaurants to new customers to uncovering insights that inspire the future of ride hailing.

As marketers at one of the most iconic brands in the technology space, we play a major role in building long-lasting relationships with our customers. Here, creativity and inspired storytelling combined with powerful business data-based marketing and meaningful content create a genuine human connection with our customers that is unique in the industry. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and on-demand do anything from connecting small restaurants to new customers to uncovering insights that inspire the future of ride hailing.

As marketers at one of the most iconic brands in the technology space, we play a major role in building long-lasting relationships with our customers. Here, creativity and inspired storytelling combined with powerful business data-based marketing and meaningful content create a genuine human connection with our customers that is unique in the industry. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and on-demand do anything from connecting small restaurants to new customers to uncovering insights that inspire the future of ride hailing.

As marketers at one of the most iconic brands in the technology space, we play a major role in building long-lasting relationships with our customers. Here, creativity and inspired storytelling combined with powerful business data-based marketing and meaningful content create a genuine human connection with our customers that is unique in the industry. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and on-demand do anything from connecting small restaurants to new customers to uncovering insights that inspire the future of ride hailing.

As DiDi's CX Planning & Control Manager, you will oversees budgeting, forecasting, and strategic financial analysis, leading a team to provide insights for business decisions, analyzing performance, building models, and collaborating with leadership to align financial goals with company objectives, requiring strong leadership, analytical, and communication skills. You will join the CX team, partnering with CX operations, Finance, Product, Operations, Analytics, among other teams to translate strategic priorities into measurable CX plans, controls, and corrective actions to achieve our budget goals. Main responsibilities include developing financial plans incl annual budget,...

The Courier Marketing LATAM team drives regional growth by building the strategic marketing frameworks, tools, and processes that empower our Strategy and Operations teams. In this role, you will be at the heart of this engine, accelerating courier growth and executing high-impact, data-driven campaigns across the region. We are a dynamic, high-energy team that balances a results-first mentality with a fun, collaborative culture. If you are a problem-solver who thrives on collaborating with top-tier talent to shape the future of food delivery, this is the perfect environment for you.

The Commercial Quality Coordinator plays a critical role in driving operational excellence, process standardization, and continuous improvement within our Smart Inside Sales operations, including both in-house teams and BPO partners. This role combines data analysis, process design, quality management, and technical enablement, with a direct impact on commercial performance and customer experience.

Our EV & Sustainable Solutions team is part of Driver Lab, 99’s innovation hub dedicated to our partner drivers. Our mission is to forge strategic partnerships and develop and implement cutting-edge products and solutions that drive efficiency and profitability for 99. In this role, your primary focus will be developing business cases for new driver-centric programs. The ideal candidate is highly data-driven, possesses strong analytical and critical...

The Head of DiDi studios will lead DiDi’s In-House Creative Agency, responsible for developing and delivering all marketing campaigns and design work across the app and multiple external channels. This role oversees a multidisciplinary team of 20+ creatives and designers distributed across different countries and manages relationships with external creative agencies and partners. This leader is expected to operate at the intersection of business strategy and creativity, translating business needs, user insights, and growth priorities into impactful creative solutions at scale.

As a Growth Marketing Senior Analyst for the Driver Marketing team in the SSL region, you will play a pivotal role in expanding our driver community across Spanish-speaking Latin America. Your primary focus will be supporting the end-to-end journey of new drivers, ensuring they move seamlessly from their first point of contact to becoming active partners on our platform. Working within a fast-paced, regional team, you will act as a bridge between data-driven insights and tangible marketing actions, helping to optimize the acquisition and conversion funnel for one of the world's leading mobility platforms.

Being part of the Marketplace team is developing one of the main cornerstones of the business: marketplace balance. As part of the broader City Operations organization, our Marketplace team responsible for the engagement and retention of our users and allocating supply in an efficient and timely manner to support the experience within the app. This position will be responsible for building deep insights about the ride-hailing business from multiple perspectives like pricing, marketplace and competition. The ideal candidate must have strong analytical skills, data driven mindset, prioritization capabilities, attention to detail and excellent execution. The role will demonstrate leadership in multi-skill projects and initiatives.

Join our dynamic and innovative Courier Labs team, a part of the SSL Delivery division within DiDi. Our mission is to drive groundbreaking projects centered around couriers and delivery services. We are a group of global last-mile industry experts, united by our passion for innovation and our drive to push boundaries. If you thrive in a fast-paced, entrepreneurial environment and are ready to tackle the impossible, this is the place for you.

The Sales Education Intern will be a key member of our team, helping drive the company forward by transforming raw data into actionable insights for the Business Development Team. This role is perfect for someone who sits at the intersection of data analysis, educational technology and strategy. The ideal candidate is curious, detail-oriented, and passionate about understanding how people learn and how those metrics impact sales performance  

- Joining the Driver Growth team offers a unique opportunity to contribute to the growth of one of the fastest-growing companies. This role, driven by project management, data analytics and product solutions, requires a combination of consumer-focused analytical thinking and strong interpersonal skills. You'll work closely with a dedicated team to build and manage DiDi's business across all Spanish-speaking LATAM (SSL) regions. Expect a fast-paced, dynamic, and challenging environment with never a dull moment!  - Driver Growth team plays a crucial role in DiDi’s continued expansion throughout SSL by focusing on strategies for acquiring, converting, and retaining supply.

As a User Growth Sr. Analyst, you will play a key role in driving user growth through data-driven initiatives and cross-functional collaboration. You will work closely with Marketing, Product, Commercial and Operations teams to design, execute and optimize growth strategies across channel, promotions, campaigns and in-app communications. This role sits at the intersection of analytics and execution. You will translate insights into action, leverage in-app touchpoints such as banners, push notifications and CRM campaigns, and continuously iterate based on performance to maximize impact on user acquisition, engagement and retention strategies.

We are looking for talented professionals to join our Driver Operations team! This is an exciting opportunity for individuals who are highly analytical, data-driven, and eager to solve complex business challenges. If you have a start-up spirit and are always looking to create value, you would be great for this team!As part of Operations team, the selected candidates will play a key role in optimizing Driver experience, analyzing user behavior, and identifying improvements opportunities. This role requires a hands-on approach, strong problem-solving skills, and a proactive mindset to identify opportunities for improvement and efficiency. The ideal candidates will engage with drivers, gather their...

The Vehicle Solutions team plays a critical role in DiDi’s growth across Spanish-speaking LATAM by expanding and professionalizing vehicle supply through strategies focused on acquisition, conversion, launch, and scale. The team works at the intersection of growth, operations, and partnerships to build a sustainable fleet ecosystem. As Head of Fleet Ecosystem Growth, you will lead the team responsible for sourcing new fleet partners and investors, launching fleets from 0→1, and scaling high-performing operations. You will manage a cross-functional team spanning business development, operations, and analytics,...

Being part of the Driver Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!  The Vehicle Solutions team is key in ensuring DiDi’s continued expansion through SSL by focusing on bringing additional supply into the platform through the development of partnerships, strategies around acquisition, conversion and retention. The preferred candidate for this role should possess robust strategic commercial expertise, analytical capabilities, exceptional time-management and organizational skills, and be prepared to set a leading example. Whether creating innovative...

Nesta posição, você fará parte da equipe de Business Analytics, uma equipe distribuída globalmente com o objetivo principal de aumentar a eficiência da empresa, além de ser a inspiração por trás da cultura orientada a dados da 99, processando petabytes de novos dados gerados a cada dia por milhões de clientes que...

Nesta posição, você fará parte de uma equipe de Business Analytics distribuída globalmente, com o objetivo principal de aumentar a eficiência da empresa e inspirar uma cultura orientada a dados (

We are looking for a responsible Sr Quality assurance specialist in the KYC process.   - The position is complex. This person  have to identify opportunity areas, solving problems, propose improvements and communicate with the operation area - The ideal candidate will be a competent person who knows how to inspect quality and give feedback to the process. - He or She will have a thorough knowledge of the processes inherent to the responsibility of the position and will be oriented and focused on results. - The objective will be to ensure that quality monitoring are carried out in a productive manner to ensure the correct KYC process.  

As a CX Continuous Improvement Specialist in the Service Operations team, you will play a key role in driving impactful, cross-functional improvement initiatives across multiple regions and service modalities. Your work will focus on enhancing both the quality of the user experience and the operational efficiency of our services. You will collaborate closely with business stakeholders and leverage data to uncover pain points, design strategic solutions, and lead their scalable implementation. You will join a dynamic and collaborative Continuous Improvement team that works across countries and departments, with a shared commitment to elevating service quality and efficiency. This is a unique opportunity to thrive in a...

We are the Courier Structure Team, dedicated to building a rational courier ecosystem that ensures sufficient delivery capacity for the platform while providing differentiated Product-Market Fit for couriers. This role serves as both the architect and driver of the courier structure, designing and implementing diversified courier models tailored to different business phases and courier needs, thereby maximizing user experience and courier retention

You'll join an energetic and diverse global HRBP team, and you'll be based in Sao Paulo

You'll join an energetic and diverse global HRBP team, and you'll be based in Sao Paulo

If you are passionate about business, data, and entrepreneurship, DiDi invites you to face the great challenges of the Spanish Speaking LatAm (SSL) as an SSL Experience Manager. We develop data analysis, business insights and product initiatives to improve the user’s experience while using DiDi’s ride hailing services. Be prepared for a hectic, fast-paced, and challenging environment. DiDi’s Safety & Quality team shapes how passengers and drivers perceive safety across our platform. We work at the intersection of data, product, operations, communications, and policy to build trust at scale. As SSL Experience Manager, you will shape how millions of users perceive safety on one of the largest mobility platforms in Latin...

Being part of the Marketplace team is developing one of the main cornerstones of the business: marketplace balance. As part of the broader City Operations organization, our Marketplace team responsible for the engagement and retention of our users and allocating supply in an efficient and timely manner to support the experience within the app. This position will provide support  for building frameworks & insights that make every day easier understanding the marketplace and anticipating future behaviors within the ride-hailing business. The ideal candidate must have strong analytical skills, data driven mindset, prioritization capabilities, attention to detail and excellent execution. The role will demonstrate leadership in multi-skill projects and...

If you are passionate about business, data, and entrepreneurship, DiDi invites you to face the great challenges of the Spanish Speaking LatAm (SSL) as an Experience Manager for Argentina. We develop data analysis, business insights and product initiatives to improve the user’s experience while using DiDi’s ride hailing services. Be prepared for a hectic, fast-paced, and challenging environment. The Safety & Quality team partners closely with local and regional stakeholders to improve how safety is experienced and perceived on the DiDi platform. As a Safety Experience Manager in Argentina, you will own Safety Experience and Perception initiatives, working closely with local Operations, Legal, External Affairs, Product, and...

If you are energetic, problem solver, hands on and strong minded team player, come join our amazing Procurement team in Brazil!   Here you will elaborate and execute strategic and operational Procurement activities across the Global Procurement Organization focused on Materials Category. Ensure alignment to business necessities and stakeholders, so as to the Procurement guidelines and goals. Position will report to the Procurement Sr. Manager with a close connection to our global organization.

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.

- Analyzing Data & Monitoring Progress: You'll identify key performance indicators, assess how products and campaigns are doing and uncover valuable insights. - Tackling Challenges & Setting Direction: You'll use data and logical thinking to solve complicated problems and decide which initiatives are most important, setting clear deadlines for them. - Leading Projects & Working with Others: You'll head up projects that involve various departments, establish objectives, and manage relationships with people at all levels and in different locations. - Driving Growth & Taking Charge: You'll be responsible for expanding our category in Brazil, proactively...

From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Logistics Business Unit operations team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product and operations. The Logistic's BU helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday.   This data driven role calls for a rare combination of...

The User Growth Senior Analyst role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior.

As an Empowerment Sr. Analyst in the Empowerment team at DiDi Shop, you will take ownership of regional performance analysis, prepaid card and supply distribution tracking, and shopper operational insights. You’ll drive data-backed decisions, propose optimizations, and support project execution that impacts DiDi Shop’s grocery delivery success across Latin America. You’ll serve as a key operational partner for regional teams, vendors, and stakeholders.

We are looking for a customer-centric intern to join us on the Platform team. Our mission is to build the best lifecycle experience for our users, to drive strategic and sustainable growth. In this role, you will learn about how to engage and retain new users. You will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our growth strategy. This includes creating business hypothesis, testing them and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

The Senior Tax Manager – Argentina will provide end-to-end tax support for DiDi, ensuring compliance with complex and rapidly changing regulations (including those applicable to ride-hailing and digital platforms), and enable new city launches through proactive tax structuring. This role is critical to ensuring business continuity, regulatory compliance, and scalable growth in a highly regulated environment.

Given the continuous development and strategic implementation needs of the IBG Auto & Fleet Ecosystem, the AEP team proposes to add an Operations Senior Analyst position to enhance cross-market execution efficiency and optimize strategic implementation capability. - International Strategy: The Auto Ecosystem initiative began in Mexico and Brazil and will gradually cover key IBG regional markets, including Colombia and Argentina, aiming to build a supply-side foundational capacity for international ride-hailing. This requires establishing a team with cross-national collaboration capability to ensure strategic consistency and efficiency - Execution Fluency: Currently, the...

En Didi Fintech, tenemos la misión de brindar empoderamiento financiero a mas personas y comunidades en todo el mundo. Estamos haciendo que los servicios financieros digitales sean más accesibles y brindamos mejores formas para que los usuarios ganen, crezcan y gasten su dinero. Únete a nosotros, ya que ayudamos a nuestros usuarios a crear la tecnología que facilita mejor las finanzas. Incorpórate a Didi, Call Center de Cobranza, estamos en búsqueda de tu talento para integrarlo a nuestro equipo de trabajo, ocupando el puesto para cobranza BPO Team Leader.

Being a Driver Platform intern is an exciting opportunity to learn about the industry in a holistic and strategic way while learning to collaborate with teams across Latam and China. The objective is to constantly look and implement improvements to our product in order to enhance Driver partners’ experience and engagement while they generate income day by day using our App

En Didi Fintech, tenemos la misión de brindar empoderamiento financiero a mas personas y comunidades en todo el mundo. Estamos haciendo que los servicios financieros digitales sean más accesibles y brindamos mejores formas para que los usuarios ganen, crezcan y gasten su dinero. Únete a nosotros, ya que ayudamos a nuestros usuarios a crear la tecnología que facilita mejor las finanzas. Incorpórate a Didi, Call Center de Cobranza, estamos en búsqueda de tu talento para integrarlo a nuestro equipo de trabajo, ocupando el puesto para cobranza BPO Collections Manager

We are looking for a creative and innovative marketer with strong expertise in leading a brand from a marketing perspective, with 360° marketing campaigns and a deep understanding of media. The ideal candidate combines a user-centric mindset with insight into locally relevant trends, ensuring impactful, results-driven outcomes. They thrive in fast-paced, dynamic environments, develop talent, and are comfortable navigating ambiguity to uncover market opportunities that align with our strategic goals. This role reports to the Spanish-speaking LATAM Food and Delivery Marketing Director.  

Our Business Analysis & DS Team serves as a strategic partner to drive data-informed decision-making and optimize business performance. Combining business acumen, advanced analytics, and technical expertise, we uncover actionable insights, shape strategies, and empower growth across key business domains.

Bridging the gap between backend infrastructure and front-line business needs, this role synthesizes technical requirements with merchant insights. Our goal is to transform complex platform architecture into intuitive tools that empower partners to scale.

As a pricing/revenue management analyst you will have to monitor, structure, and execute everything related to pricing, from monitoring of the marketplace to improving user experience while managing to reach business and financial goals. This position will be responsible for building frameworks & insights that make every day easier understanding the marketplace and anticipating future behaviors within the ride-hailing business. The ideal candidate must have strong analytical skills, data driven mindset, prioritization capabilities, attention to detail and excellent execution.  

A equipe de Recuperação de Crédito da Solva é dedicada, centrada no cliente e focada em resultados. Nosso objetivo é apoiar os clientes na regularização financeira e negociação de débitos. Contamos com especialistas em estratégia, análise de dados, gestão de parceiros e treinamento. Acreditamos que uma vida sem dívidas é mais fácil e estamos comprometidos em ajudar nossos clientes a alcançá-la. Se você compartilha dessa paixão por ajudar os outros, venha fazer parte de uma equipe dinâmica na área de...

La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.  El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas. 

The Credit Risk Management team works closely with various stakeholders across Didi Group—including Business, Finance, Legal, and IT teams—to mitigate the Group’s credit risk exposure, particularly in its overseas B2B segments such as mobility and food delivery, among others. The Team oversees the end-to-end OTC (Order to Cash) process for Didi’s international operations. Responsibilities span the entire credit lifecycle, covering credit risk assessment, payment terms assignment, billing inquiries, overdue account management, amicable collection efforts, bad debt accruals, and write-offs.