As a member of the DriverLab team at 99abastece, you'll be at the forefront of innovation, driving exciting projects that directly impact our drivers. This is a unique opportunity to contribute to the growth of one of the fastest-growing companies in the industry. As a Sales Manager, you'll play a key role in executing our business strategy, with sales being the heart of our operations and crucial to our success. Our project is rapidly expanding, and we’re looking for talented individuals to help us structure and elevate our team’s performance. You will report directly to the Head of the Project and collaborate with a dedicated team focused on scaling the business in...

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.

Our Sales Coordinators will work in DriverLab’s team, focused on innovation projects for our drivers. Being part of the DriverLab team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This role based on developing new partnerships, coordinating the sales vertical in a new region, leading the acquisition and the partnership development, through the deal with gas stations to join the new 99’s marketplace: 99Abastece. Be prepared for a fast paced, challenging and joyful environment.  

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.

- As a member of the DriverLab team at 99abastece, you'll be at the forefront of innovation, driving exciting projects that directly impact our drivers. This is a unique opportunity to contribute to the growth of one of the fastest-growing companies in the industry; - As a Sales Manager, you'll play a key role in executing our business strategy, with sales being the heart of our operations and crucial to our success; - Our project is rapidly expanding, and we’re looking for talented individuals to help us structure and elevate our team’s performance. You will report directly to the Head of the Project and collaborate with a...

Our Sales Coordinators will work in DriverLab’s team, focused on innovation projects for our drivers. Being part of the DriverLab team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This role based on developing new partnerships, coordinating the sales vertical in a new region, leading the acquisition and the partnership development, through the deal with gas stations to join the new 99’s marketplace: 99Abastece. Be prepared for a fast paced, challenging and joyful environment.  

At 99, we’re reimagining logistics in Brazil — and B2C is at the center of this transformation. Our B2C logistics team is growing fast, and we need an Analyst who can help us keep up with the pace. In this role, you’ll provide the analytical and operational backbone for the team, making sure KPIs are tracked, reports are accurate, and projects run smoothly. As a Growth Ops Analyst, you’ll be the backbone of our B2C operations. You’ll monitor KPIs, support projects, and make sure execution runs smoothly. This is a role for someone who loves data, wants to learn fast, and is excited to see their work directly impact growth. It’s the perfect role...

We are looking for a Senior Manager, HR Business Partner to join our team and act as a strategic advisor to business leaders, driving people strategies that support high performance, growth, and a culture of innovation.

Our People team is on a mission to shape a thriving workplace across the globe We combine data, insights, and human-centered strategies to create an environment where our people can do their best work. As a People Analytics Expert – LatAm, you will be part of a regional HR team that partners closely with leaders across LatAm countries. This role sits at the intersection of data and strategy: you’ll be responsible for transforming people data into meaningful insights that drive smarter decisions on workforce planning, employee engagement, retention, and compliance. If...

As Vice Information Security & Privacy Compliance Officer (Fintech) in our fast-paced Fintech environment, you will play a crucial role in ensuring that our company adheres to necessary information security and privacy laws and standards. Your expertise will be vital in navigating the complex landscape of financial technology, data protection, and regulatory compliance.

We are looking for a Strategy Account Manager to focus on national and international food industry brands. The Strategy Account Manager will work closely with the business strategy team to reach the growth potential and maximize the coverage of key accounts. In the long term plan, this person needs to interact with the senior group of clients to support their business growth based on data,reporting and structure decision making.An outstanding performance will be a promising foundation as a future KA Lead crossing the country/region

We are looking for a Quality Assurance Senior Analyst that is responsible to build and maintain relationship with other areas within the company in order to guarantee our quality standards and customer experience satisfaction. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you! As a Quality Specialist you will lead quality projects which will directly affect our customer experience as well as the efficiency for our business, generating impact for thousands of people. In this...

Our Customer Experience area is a key to deliver a great experience to our customers. As a CX & Relationship Coordinator you will be in charge of working with multiple business stakeholders in order to deploy cross functional projects, analysis and solutions oriented to improve our drivers experience as well drive efficiency for our business, generating impact for thousands of people! You will be accountable for the continuous improvement process in CX and at the same time responsible for drive data analysis and data management of CX. High speed towards implementation and constant learning will be key part of this journey. As a CX & Relationship Coordinator you will be working directly with the CX & Relationship Manager for Brazil region managing our various...

Our Customer Experience area is a key to deliver a great experience to our customers. As a CX & Relationship Coordinator you will be in charge of working with multiple business stakeholders in order to deploy cross functional projects, analysis and solutions oriented to improve our drivers experience as well drive efficiency for our business, generating impact for thousands of people! You will be accountable for the continuous improvement process in CX and at the same time responsible for drive data analysis and data management of CX. High speed towards implementation and constant learning will be key part of this journey. As a CX & Relationship Coordinator you will be working directly with the CX & Relationship Manager for Brazil region managing our various...

A CX Ops Sr Analyst will be responsible for driving the market CX and Customer Services strategy, including data collection, market research, process design and performance improvement and continuous improvement initiatives. S/He collaborates closely with the regional team to prepare strategic plans and ensure alignment with global objectives. Additionally, will lead strategic projects for the market/region, focusing on enhancing customer experience and operational efficiency.

A CX Ops Manager will be responsible for driving the market CX and Customer Services strategy, including data collection, market research, process design and performance improvement and continuous improvement initiatives. S/He collaborates closely with the regional team to prepare strategic plans and ensure alignment with global objectives. Additionally, will lead strategic projects for the market/region, focusing on enhancing customer experience and operational efficiency.

We are in search of a passionate entrepreneur with a proven ability to create exceptional services, elevate customer experiences, and champion a customer-centric culture within the company. If you are a strategic leader with a passion for CX, this is your opportunity to excel in the Credit Card industry.

As a User Operations Intern, you will support the Growth Ops team in driving user growth and engagement. You’ll gain hands-on experience in analyzing user data, designing promotional strategies, and coordinating cross-functional projects that improve the user journey. This is a great opportunity for someone who wants to learn how tech companies scale products and optimize operations.

From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. 99Entrega is our last mile delivery service, using cars, motos, utilitaries, vans and small trucks. As a member of the Logistics Business Unit operations team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product, sales and operations teams. The Logistic's BU helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday. Be prepared for a hectic, fast paced and challenging environment.

Delivery Latam - CX team is a key to deliver a great experience to our customers. Our team is BIG and full of people passionate about delivering a WOW service to our clients! In this position, you will be working directly with the CX & Relationship Sr. Manager for the LATAM region managing our various BPOs. You will work every day to improve our Customer Service Experience in the diferente countries where DiDi has services in Latin America. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!  

The Customer Service Coordinator focuses on delivering exceptional customer service in a challenging and fast-paced environment. The successful candidate will drive a "Customer First" mentality, foster loyalty through personalized service, and ensure operational excellence. The specialist will also play a critical role in continuous improvement efforts, identifying areas for process optimization, and developing strategies to improve service, efficiency, and performance. The ideal candidate must be organized, detail-oriented, adaptable to change, and possess strong communication skills. Additionally, they must be capable of managing time efficiently while handling multiple tasks, with a problem-solving mindset that includes conducting root cause analysis and driving process...

We are the Workforece Management team, a global supporting area of the Customer Experince (CX) organization in Didi IBG.  We are responsible to ensure that we have the right amount of people (customer service support), at the right time and at the right place to efficiently meet all our customer demands. We are looking for a Workforce Manager that will be responsible for the HC planning process and resource allocation for our contact center agents. Will assist in the data reporting to ensure accuracy of historical statistics provided to the operations team. For that, we need someone curious and that has good analytical and problem solvins skills, has ownership, values...

This position is part of our CX Product Operations team, where you will join a diverse, multinational group responsible for: a) enhancing automated solutions through intelligent channel strategies and continuous improvement; b) ensuring the best possible experience for users in our help center, thinking in the short term and long term vision. In this role, you will focus primarily on our Food business, work closely with cross-functional teams and build strong relationships with key stakeholders. You will be expected to contribute to OKR performance tracking, lead product discovery, and analyze data to identify correlations and root causes. Additionally, you will propose solutions to optimize CX channel operations, improving performance...

Esta posição faz parte do 99Abastece, um marketplace de combustível desenvolvido pela 99 que conecta motoristas e postos de gasolina. O analista de planejamento estratégico será responsável por apoiar o gerente da equipe no planejamento e execução de projetos para sustentar o crescimento do negócio e alcançar a visão de longo prazo do negócio.

99Abastece is a breakthrough initiative developed inside DriverLab innovation hub, focused on creating solutions to increase driver rentability and satisfaction. Being a innovative enviroment, candidates must have excellent analytical and problem-solving skills, being a critical independent thinker with a hands-on behaviour. In this position, you would be working in the Fuel Ops team, that is responsible for maintaining the Fuel Marketplace balance, while engaging drivers to refuel at the partner gas stations. You will be responsible for managing the work with data to monitor marketplace behavior and ensure efficiency through asset utilization, product improvement and supply-chain management.

99Abastece is an innovation-driven initiative inside DriverLab. In Fuel Ops, Continuous Improvement connects near-term delivery with long-term strategy—elevating processes, data governance, fraud prevention, and new capabilities that keep our marketplace efficient and resilient. In this position, you would lead cross-functional improvements that streamline operations, harden controls, and scale new features—bridging Product, BA, Engineering, CX, and external partners.

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.

You will join the Commercial Planning Team, which plays a key role in supporting expansion, engagement, and special projects initiatives. 

La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.  El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas. 

The Risk Manager will be responsible for developing, implementing, and maintaining risk management policies and procedures. This role will involve preparing risk reports, monitoring risk-related metrics, and ensuring compliance with regulatory requirements.

La función principal de un ejecutivo post venta es desarrollar y mantener un portafolio de clientes sano. Un ejecutivo post venta debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable tanto tanto para la empresa como para los clientes. Parte del rol involucra tener un buen entendimiento del negocio y brindar una excelente atención al cliente para lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.  

The Regional Operations Team serves as the strategic brain behind local market performance, fully accountable for business outcomes in each region. We focus on understanding the dynamics of local merchants, realizing user growth, and coordinating delivery services to ensure seamless operations. With a results-driven mindset and a strong emphasis on cross-functional collaboration, the team drives merchant growth and engagement, refines the user journey, and works closely with delivery partners to improve service quality.

The Regional Operations Team serves as the strategic brain behind local market performance, fully accountable for business outcomes in each region. We focus on understanding the dynamics of local merchants, realizing user growth, and coordinating delivery services to ensure seamless operations. With a results-driven mindset and a strong emphasis on cross-functional collaboration, the team drives merchant growth and engagement, refines the user journey, and works closely with delivery partners to improve service quality.

We are looking for a dynamic and strategic DiDi Food Restaurant Operations Manager to lead the end-to-end lifecycle of marketing campaigns. This role requires strong cross-functional collaboration with commercial, strategy and product teams, as well as direct interaction with partner restaurants to ensure campaign relevance and impact. 

  Are you a data-driven strategist with a passion for turning insights into action? As a Sr. Strategy Analyst, you’ll be the go-to expert for data-driven decision-making, working directly with senior leaders and cross-functional teams across Latam to drive impactful initiatives and operational efficiencies. You’ll leverage your expertise in SQL, Python, or R to uncover insights and shape strategy. This is your chance to be at the heart of decision-making, influence business growth, and collaborate with dynamic teams across a fast-paced,...

We are looking for a dynamic and strategic DiDi Food Restaurant Operations Manager to lead the end-to-end lifecycle of marketing campaigns. This role requires strong cross-functional collaboration with commercial, strategy and product teams, as well as direct interaction with partner restaurants to ensure campaign relevance and impact. 

La misión principal de un Hunter es impulsar la adquisición de conductores mediante ventas en campo. Tu labor será acercarte activamente a conductores prospectos —especialmente aquellos que activamente están en la industria— en canales de campo de alto potencial como centros comerciales, zonas de alto tráfico y estaciones de transporte. Buscamos perfiles con fuerte orientación comercial, capacidad de persuasión y una mentalidad proactiva, que disfruten del contacto cara a cara y que logren convencer a los conductores de unirse a DiDi. Esta posición será clave en el crecimiento estratégico de la base de conductores de DiDi en tu ciudad.

La misión principal de un Hunter es impulsar la adquisición de conductores mediante ventas en campo. Tu labor será acercarte activamente a conductores prospectos —especialmente aquellos que activamente están en la industria— en canales de campo de alto potencial como centros comerciales, zonas de alto tráfico y estaciones de transporte. Buscamos perfiles con fuerte orientación comercial, capacidad de persuasión y una mentalidad proactiva, que disfruten del contacto cara a cara y que logren convencer a los conductores de unirse a DiDi. Esta posición será clave en el crecimiento estratégico de la base de conductores de DiDi en tu ciudad.

La misión principal de un Hunter es impulsar la adquisición de conductores mediante ventas en campo. Tu labor será acercarte activamente a conductores prospectos —especialmente aquellos que activamente están en la industria— en canales de campo de alto potencial como centros comerciales, zonas de alto tráfico y estaciones de transporte. Buscamos perfiles con fuerte orientación comercial, capacidad de persuasión y una mentalidad proactiva, que disfruten del contacto cara a cara y que logren convencer a los conductores de unirse a DiDi. Esta posición será clave en el crecimiento estratégico de la base de conductores de DiDi en tu ciudad.

The grocery team is the newest vertical  launched by DiDi. As a Sales Executive - Ecommerce you will be responsible for the acquisition of key merchants for our grocery vertical. You will be working within the commercial team, helping to bring relevant merchants that could drive growth to our business.

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As a Business Development Manager, you will play a pivotal role in driving our Food business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.  

Help us shape the future of food delivery in Mexico — one city at a time. As part of the Strategy BP team, you’ll be responsible for translating national priorities into actionable, high-impact strategies at the local level. You’ll work closely with City Managers and cross-functional teams to identify the biggest growth opportunities, focus execution, and drive real results across our most important regions

DriverLAB is 99’s innovation hub, created to design and implement solutions that improve drivers’ well-being and increase their earnings. Initiatives include 99Classificados (vehicles sales platform), 99Abastece (fuel discount program) and the Alliance for Sustainable Mobility to accelerate EV adoption. This vertical aims to scale these initiatives at pace, driving accelerated growth and profitability for the company while creating lasting impact for drivers and urban mobility. We are looking for a Sr. Marketing Manager to lead the marketing strategy for this vertical, shaping its positioning and building impactful strategy & campaigns that connect business goals, drivers’ needs, and brand purpose.  

Nosso time de Solutions & Partnerships faz parte do Driver Lab, a área de inovação da 99, focada em nossos motoristas parceiros. O objetivo do nosso time é criar parcerias e desenvolver e implementar novos produtos e soluções para nossos motoristas, trazendo eficiência e rentabilidade para 99. Nesta posição a atuação será focada principalmente na elaboração de business cases para novas frentes e planejamento e desenvolvimento e implementação de novos projetos. O perfil ideal para esta posição deve ser bastante orientado por dados, ter sólida capacidade de análise e pensamento crítico, ser...

You’ll be joining the Commercial Enablement team at 99Food, a high-performance unit responsible for empowering our salesforce with the knowledge, tools, and structure needed to scale with excellence. As a Knowledge Management Jr. Manager, your mission is to be the guardian and curator of the "Sales Bible", our single source of truth for all things sales. You’ll ensure that every process, system, skill, and how-to guide is clearly documented, easy to find, up-to-date, and aligned with our sales strategy. Your work will directly impact the...

We are looking for an Ads Performance Sr. Analyst  to join the Ads & Monetization Strategy Team. This role will help manage, measure and improve the usage of Ads in our platform. The person taking on the role will be central in building and expanding our Ads business and will be a key component of the future strategy of Ads at DiDi. The ideal candidate has experience with complex data sets, basic programming knowledged (ie. Python), Strong SQL, Strong Excel and Math background.  

The Sales Operations & Incentives team is responsible for ensuring that sales routines run smoothly, targets are clear, and incentive models are aligned to performance. Acting as the engine of sales execution, the team sets funnel targets, defines SLAs, tracks pipeline health, and designs incentive simulations. As Manager, you will lead a team focus in this function, ensuring operational discipline and motivating sales performance through data-driven incentives.

You'll optimize prices to boost key metrics and enhance user experience. You'll develop playbooks, frameworks, and tools while collaborating with operations teams to execute impactful strategies. This role is perfect for someone passionate about influencing business outcomes in a fast-paced, data-driven environment.