KYC (Know Your Customer) ayudará a las organizaciones a reducir su exposición al riesgo al verificar las identidades de nuevos clientes. Posee excelentes habilidades analíticas. Los analistas de Know Your Customer evalúan a los clientes de las instituciones financieras. Como empleado de este sector, se le pedirá que inspeccione la documentación proporcionada por los clientes recién registrados para confirmar su autenticidad.

Are you a strategic powerhouse ready to redefine urban mobility across Spanish Speaking Latin America? As our Categories Sr. Manager, you’ll shape and lead the marketplace strategy for Taxi, Comfort, and Electric Vehicles, collaborating with senior leaders and cross-functional teams. You’ll drive growth, push innovation, and leave your mark on a region-wide transformation.

Being part of the Marketplace team is developing one of the main cornerstones of the business: marketplace balance. As part of the broader City Operations organization, our Marketplace team responsible for the engagement and retention of our users and allocating supply in an efficient and timely manner to support the experience within the app. This position will be responsible for building deep insights about the ride-hailing business from multiple perspectives like pricing, marketplace and competition. The ideal candidate must have strong analytical skills, data driven mindset, prioritization capabilities, attention to detail and excellent execution. The role will demonstrate leadership in multi-skill projects and...

If you are passionate about building relationships and connections with law enforcement authorities and developing impactful projects for society, possess strong communication, negotiation, and project management skills, the Safety & Security team is looking for a professional to join the Law Enforcement Outreach team. This role focuses on engaging with authorities in Brazil, conducting training sessions, and managing partnership projects with law enforcement agencies.

The CX Mechanism Sr. Analyst will be responsible for designing, implementing, and optimizing customer experience mechanisms to drive operational excellence and improve customer satisfaction. This role requires a deep understanding of CX frameworks, data-driven decision-making, and cross-functional collaboration to enhance the overall customer journey. Additionally, the Sr. Analyst will be responsible for developing and delivering comprehensive reports to engage key stakeholders, ensuring alignment with business objectives and driving actionable insights to continuously enhance the customer experience.

Being part of the Driver Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of user-centric, analytical thinking, project management & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Spanish Speaking LatAm. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!  

From day one, you'll experience a rich, collaborative, and global culture where your contributions will directly influence the company's success. As an Operations Intern, you’ll play a critical role in supporting the growth and optimization of the DiDi Mobility driver platform in Egypt. We’re looking for someone with a growth mindset who is eager to gain hands-on experience managing critical tasks, analyzing data, and contributing to cross-functional projects under clear guidance. This is an exciting...

The team supports global standardization projects for customer service, aligning operation workflows and training with key stakeholders like service delivery and service operations. They contribute to system and process implementation globally, analyze opportunities for improving operation SOPs and system features, and actively participate in global system-related projects.

As a member of the Talent Acquisition team, you'll have the opportunity to work in a cross-regional team with international exposure. We spot, engage and hire the top talents to join DiDi. We drive new growth opportunities for our teams by running talent programs, where our employees can expand their horizons globally.

We are looking for passionate, data-driven and collaborative people to be part of our team. If developing new business opportunities and managing important ecosystem partners make your eyes sparkle and motivate you to go beyond, this is a suitable position for you. You will be joining a team of people with diverse backgrounds and skill sets, working together to achieve higher goals.

As a Communications Intern, you will play a key role in fostering effective communication between our internal teams and our vendors. You will be responsible for building and maintaining strong relationships with internal stakeholders while strategizing and executing communication plans to ensure a smooth cascade of updates and news, particularly related to processes, policies and events.   In this position, you will be part of the communication strategy, contributing...

The Safety Operations Manager will lead efforts to ensure the safety and security of our users, drivers, and operations. This individual will develop and implement safety protocols, respond to emergencies, and manage crises effectively to minimize risk and impact. This role requires strategic thinking, swift decision-making, and a collaborative approach to maintaining a safe and resilient environment.

If you are passionate about challenges, innovation, and constantly striving for excellence, we have a unique opportunity for you! We are looking for an intern to join our Regional CX Ops team, a vital area responsible for improving the app experience guided by our user experience principles. - Working with global and cross-functional teams to ensure effective integration of improvement initiatives. - Leading complex and important problem-solving with regional stakeholders. - Collaborating on the development and implementation of operational excellence strategies, CX strategies, and regional initiatives...

Nossa equipe se dedica a identificar fraudes, prevenindo e reduzindo possíveis danos financeiros. Trabalhamos contra o crime, por um melhor portfólio de negócios, melhor experiência do cliente e maior segurança tanto para a empresa quanto para o usuário.

The Specialist Role is the bridge that connects satellite operations with DiDi management team.. This position fosters operational excellence by ensuring Driver Center operate smoothly and meet performance and experience targets. This position is key to drive DiDi´s principles and permeate our culture in DiDi  satellite locations. 

The solution achitect will work in a newly founded team, responsible to support Fintech business growth in Brazil. Will work cross-functionality to understand architecture needs by multiple business lines, and collaborating closely with multiple functional teams as well as external partners to deliver solutions successfully, driving the business to success taking in considerations compliance matters related to 99Pay IP. We are committed to build...

The Tech Leader will work in a newly founded team, responsible to support Fintech business growth in Brazil. Will work cross-functionality to understand architecture needs by multiple business lines, and collaborating closely with multiple functional teams as well as external partners to deliver solutions successfully, driving the business to success taking in considerations compliance matters related to 99Pay IP. We are committed to build inclusive and diverse team. You’ll have the ability to make an impact in a rapidly growing fintech.

About the role DiDi is currently expanding its operations across Mexico and Colombia, therefore accepting applications for both locations. As a Business Development Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with...

A equipe de Qualidade e Treinamento do Call Center de Recuperação de Crédito da Solva é apaixonada por oferecer suporte excepcional e garantir a excelência operacional. Nosso objetivo é impulsionar o desenvolvimento contínuo dos colaboradores e aprimorar a qualidade dos serviços prestados, tanto internamente quanto nos BPOs parceiros. Se você compartilha da nossa visão e deseja fazer parte de uma equipe dinâmica e comprometida em elevar os padrões de qualidade e excelência, venha se juntar a nós na área de Qualidade e Treinamento da Solva!  

A equipe de Recuperação de Crédito da Solva é dedicada, centrada no cliente e focada em resultados. Nosso objetivo é apoiar os clientes na regularização financeira e negociação de débitos. Contamos com especialistas em estratégia, análise de dados, gestão de parceiros e treinamento. Acreditamos que uma vida sem dívidas é mais fácil e estamos comprometidos em ajudar nossos clientes a alcançá-la. Se você compartilha dessa paixão por ajudar os outros, venha fazer parte de uma...

We're always on the lookout for extraordinary HR talent, don't see a specific role open at this moment? Apply to this job so we have your resume at hand as soon as we have more opportunities!  Our HR team helps make DiDi a great place to work. We attract impactful minds to join us, empowering and growing our people to perform at their best, continuously challenging themselves to achieve their career ambitions. We champion the company culture, listening to the needs of our teams and internal business partners to enable a diverse, inclusive and rewarding environment where our teams can thrive.  

We're always on the lookout for extraordinary HR talent, don't see a specific role open at this moment? Apply to this job so we have your resume at hand as soon as we have more opportunities!  Our HR team helps make DiDi a great place to work. We attract impactful minds to join us, empowering and growing our people to perform at their best, continuously challenging themselves to achieve their career ambitions. We champion the company culture, listening to the needs of our teams and internal business partners to enable a diverse, inclusive and rewarding environment where our teams can thrive.  

We're always on the lookout for extraordinary HR talent, don't see a specific role open at this moment? Apply to this job so we have your resume at hand as soon as we have more opportunities!  Our HR team helps make DiDi a great place to work. We attract impactful minds to join us, empowering and growing our people to perform at their best, continuously challenging themselves to achieve their career ambitions. We champion the company culture, listening to the needs of our teams and internal business partners to enable a diverse, inclusive and rewarding environment where our teams can thrive.  

Diversidade e Inclusão   Diversidade não é uma visão de futuro ou desejo de algo que queremos um dia, é um valor inegociável de quem somos hoje. Temos o objetivo de aumentar a representatividade de pessoas negras na tecnologia, por...

Diversidade e Inclusão   Diversidade não é uma visão de futuro ou desejo de algo que queremos um dia, é um valor inegociável de quem somos hoje. Temos o objetivo de aumentar a representatividade de pessoas negras na tecnologia, por...

En DiDi Fintech, tenemos la misión de brindar empoderamiento financiero a más personas y comunidades en todo el mundo. Estamos haciendo que los servicios financieros digitales sean más accesibles y brindamos mejores formas para que los usuarios ganen, crezcan y gasten su dinero. Únase a nosotros, ya que ayudamos a nuestros usuarios a crear la tecnología que facilita mejores finanzas.