CX IBG (our international customer experience area) is key to delivering a great journey to all customers. Our team is dynamic, multicultural, diverse, and full of passionate people whose mission is to deliver a WOW service to our clients all over the world. The CX Global Strategy Analyst will support the CX Senior Leadership in defining the CX Global Strategy and contribute to innovative and structured projects within the department worldwide. We seek a proactive individual with strong analytical and communication skills who can analyze data, formulate and test hypotheses, generate key insights, and collaborate with stakeholders to develop impactful strategies.  

We are looking for an Operations Analyst Intern to drive the growth and success of our merchant base. The ideal candidate is analytical, results-driven, and can leverage data insights to enhance partners performance. You will work closely with cross-functional teams to develop and implement strategic initiatives that improve merchant supply quality and drive sustainable growth.

The role will be involved deeply in product optimization. He/She will be working closely with key stakeholders such as engineers, product managers, operations & commercials to understand business logic and optimize product to fit it. The working environment is diversified as there will be colleagues from different countries and different background. It will be a great opportunity for young professionals who is willing to work in internet industry to grasp. 

- La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food. - Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados. -

As a Performance Ops Intern, you will support the Merchant Operations team at DiDi Shop across SSL (Mexico, Colombia, and Costa Rica). This internship is designed to provide hands-on experience in operational excellence, data analysis, and cross-functional collaboration. You’ll learn how to track and improve key performance metrics, supporting initiatives that directly impact merchant growth and Completion Rate.

The team provides assistance with a variety of services across all areas of HR, including life cycles, policies, benefits adminsitration, invoicing and vendor management among others.

The position is responsible for managing and maintaining the relationship between the Didi and employees. The role involves ensuring alignment of employee interests with the company’s objectives, addressing employee relations issues.

The position is responsible for managing and maintaining the relationship between the Didi and employees. The role involves ensuring alignment of employee interests with the company’s objectives, addressing employee relations issues.

As a Business Development Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.

We are the 99Food User Growth Team, a group focused on driving sustainable user expansion and deepening user value through data-driven strategies. We're a team that encourages innovation, embraces change, and is dedicated to turning every idea into measurable growth. You will be a core member of the team, fully responsible for end-to-end user growth operations at 99Food. This role requires not only a mastery of various operational tactics but also strong business acumen and data analysis skills. You'll need to find growth opportunities from massive datasets and turn them into reality through efficient execution. We're looking for someone who is passionate and curious about user growth, capable of both big-picture thinking and hands-on work.

Our technical team is the engine that powers our most innovative partnerships. We are the bridge between 99's platform and the outside world, designing and implementing the integrations that make ambitious ideas a reality. As a Solutions Architect, you will be the lead technical expert for Brazil, architecting API integrations with public and private entities and building automations that streamline our business processes. This role is crucial for our expansion into MaaS and beyond.

Our technical team is the engine that powers our most innovative partnerships. We are the bridge between 99's platform and the outside world, designing and implementing the integrations that make ambitious ideas a reality. As a Solutions Architect, you will be the lead technical expert for Brazil, architecting API integrations with public and private entities and building automations that streamline our business processes. This role is crucial for our expansion into MaaS and beyond.

From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Logistics Business Unit operations team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product and operations. The Logistic's BU helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday. 99Entrega is our last mile delivery service, using cars, motos, utilitaries, vans and small trucks. Be prepared for a hectic, fast paced and challenging environment. This data driven role calls for a rare combination of analytical...

About the Role We are looking for a Sales & Planning Specialist to join our Commercial Team. This role is key to ensuring our sales execution is aligned with the company’s strategy, providing visibility and analysis that supports decision-making, and enabling sustainable business growth.  

We are looking for a creative and innovative marketer with strong expertise in 360° marketing campaigns and a deep understanding of media. The ideal candidate combines a user-centric mindset with insight into locally relevant trends, ensuring impactful, results-driven outcomes. They thrive in fast-paced, dynamic environments, work well independently, and are comfortable navigating ambiguity to uncover market opportunities that align with our strategic goals. This role reports to the Spanish-speaking LATAM Food Brand Marketing Manager.  

We are looking for a highly skilled and experienced Strategy & Operations Manager to join Didi Food SSL User Operations team. In this role, you will be responsable to manage and set the strategic direction of the User Growth team in Mexico, analyzing data, optimizing processes, and leading strategic initiatives to acquire new users and improve their experience. The User Growth Team balances strategy and execution to reimagine how promotions work in food delivery. On the strategy side, we rethink promotional approaches, build scalable systems and collaborate cross-functionally to improve product and user experiences-always grounded in data. On the execution side, we bring strategy...

We are looking for a dynamic and strategic Business Partner to be the right hand of our Monterrey leadership team, ensuring DiDi Food has the right strategy and responsible for the execution of it. This role requires strong cross-functional collaboration with commercial, operations, and product teams, as well as direct interaction with partner restaurants to make sure our strategy is impactful.

We are looking for a dynamic and strategic Business Partner to be the right hand of our Mexico´s leadership team, ensuring DiDi Food has the right strategy and responsible for the execution of it. This role requires strong cross-functional collaboration with commercial, operations, and product teams, as well as direct interaction with partner restaurants to make sure our strategy is impactful.

The Learning & Culture Senior Manager is a strategic leader responsible for driving the organization's learning initiatives and fostering a vibrant, inclusive company culture. This role will design and implement comprehensive training programs, oversee employee onboarding, manage the internship program, coordinate engaging office events, and lead Employee Resource Groups (ERGs) with a focus on Diversity & Inclusion. The successful candidate will ensure all learning and cultural initiatives align with the company’s strategic goals and core...

We're looking for a passionate and experienced Treasury Sr. Manager to lead our Fintech team, who enjoys directing company’s financial actions, enhance banking cooperation, maximize cashflow efficiency and ensures 100% compliance of local regulations. As Didi's fintech Treasury Sr. Manager, you will design company's business plans to ensure correct operation, risk control and regulation compliance. You will also lead negotiations with Banks to get optimal rates, best interest payout in our investments and loan facilities to boost DiDi's financial performance. If you like to work in a ever-challenging and dynamic team, this role is for you!

We are looking for a motivated and curious Government Affairs Intern to join our Andean Region team. This role offers a unique opportunity to work at the intersection of public policy, business strategy, and stakeholder engagement, while also providing vital administrative and operational support to help the team achieve its goals. 

Looking for a passionate and driven intern to learn about brand creation and management on the online restaurant delivery world to help in the day to day affairs of relevant brands and executing key actions on their operation. Will be working hand in hand with the project leads, different areas of the company and the clients themselves.

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.

You’ll be joining the Commercial Enablement team at 99Food, a high-impact area that supports the national sales force with the tools usage, knowledge, culture, and strategies they need to perform at the highest level. As Sales Engagement Manager, your mission will be to build and scale a culture of high performance, passion, and excellence within our sales teams. You’ll be responsible for cascading and operationalizing all sales engagement initiatives, from performance-driven sales campaigns to inspiring events and rituals that spark energy, recognition, and belonging across all regions. This is a...

We're seeking talented and thoughtful students to help define and execute our vision. You will work alongside other members of DiDi Colombia team delivering amazing results and completing challenging tasks every day. You will grow and develop within our team with the chance to continue your career with us after you graduate.

In the Dark Kitchen team, we are focused on helping our restaurant partners grow by becoming the best option for our users through their value proposition. We assist our clients in many aspects of their food delivery business including commercial opportunities and expansion of their businesses. 

Being part of the User Insights Team means building bridges between our user’s needs and concerns and the teams that can solve them. It is all about adding value to our user's experience. Through research, analysis and storytelling, our Senior Analyst helps all types of stakeholders in different parts of the DiDi Ecosystem. They’re responsible for gathering all the insight that will inform the creation of new product features, new product lines, improvements in the user experience and strategy definition.  

We are seeking a results-driven Commercial Data Analyst to join our team and support data-driven decision-making across our commercial, operations, and product catalog functions. This role is critical in analyzing the performance of promotions, enhancing user retention strategies, and identifying opportunities to increase customer value through advanced analytics and machine learning. This role will be essential in supporting the commercial team by leveraging data to drive strategic decision-making across our grocery delivery operations. We need someone who is analytical, results-oriented, and capable of turning data into actionable insights. For this specific role, a strong focus on performance is crucial: This role prioritizes measurable results. You...

As Business Support Manager, you will collaborate with senior executives, the global strategy team, and local operations to solve high-impact business decisions, define priorities, allocate resources, and enhance processes. This role offers the opportunity to drive top-level decisions and foster sustainable growth across diverse teams in a fast-evolving environment.

In this role, you will work with cross functional areas including but not limited to Data, Product, Commercial teams to leverage data insights to locate the most suitable business solutions for restaurant operations.

This role will be responsible for boosting category growth in DiDi Food. You will work hand in hand with product, commercial, marketing teams to design category growth initiatives and follow through the end to end planning, execution and review process.

In this role, you will work with cross functional areas including but not limited to Data, Product, Commercial teams to leverage data insights to locate the most suitable business solutions for restaurant operations.

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.

Location: Hybrid Model – Only for candidates based in São Paulo, Brazil About the Role: We are looking for a Business Expansion Manager to lead strategic initiatives within the innovation space, focused on identifying and developing new business opportunities. This role involves building strategic partnerships, structuring business models, preparing robust business cases, and managing complex projects from ideation to execution...

The Driver Growth team at DiDi is responsible for driving the end-to-end onboarding and lifecycle management of new drivers across Latin America. Our scope spans multiple acquisition channels, conversion funnel, product, CRM strategies, and lifecycle engagement programs—across product lines and regional markets. We operate at the intersection of data, product, and operations, with a strong emphasis on analytical rigor and user-centric thinking. Joining this team offers a unique opportunity to contribute to one of the fastest-growing technology companies in the region. You’ll be part of a high-performing, close-knit group focused on launching, scaling, and optimizing initiatives that directly impact the supply side of our platform. Candidates...

You'll join an energetic and diverse global HRBP team, and you'll be based in Sao Paulo, Brazil. We are in the exciting stage of bringing 99 Food Delivery to Brazil market, and you'll will work closely with business teams to make this happen. 

La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas

La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas

DiDi Fintech's mission and vision​ is to become a leading digital bank. By leveraging DiDi’s extensive technological expertise and addressing the pain points of the Mexican market, we aim to provide competitive financial services and products. Through the DiDi ecosystem, we will drive user growth and market penetration. The business team is responsible for strategy formulation, business expansion, and serving as a bridge between the local market and headquarters to ensure seamless project and product execution.

We are seeking a Senior Manager of tax to oversee the Tax Advisory functions for our LATAM operations (excluding Brazil), based out of our Mexico City office. You will report to the Head of Tax in Mexico City / Latam. Who we are looking for

The role will be involved deeply in product optimization. He/She will be working closely with key stakeholders such as engineers, product managers, operations & commercials to understand business logic and optimize product to fit it. The working environment is diversified as there will be colleagues from different countries and different background. It will be a great opportunity for young professionals who is willing to work in internet industry to grasp.   

La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del...

¿Eres un apasionado del cierre de acuerdos con una motivación imparable por conquistar nuevos mercados? En DiDi Food buscamos un City Key Account Hunter que lidere nuestro crecimiento identificando, convenciendo y sumando a los mejores restaurantes de tu ciudad.

Como Capacitador(a) de Ventas en Campo, serás responsable de asegurar que el contenido de capacitación se aplique de manera efectiva en escenarios de venta reales. A través de la observación directa en campo, el coaching práctico y sesiones de refuerzo personalizadas, cerrarás la brecha entre la capacitación y el desempeño. Colaborarás estrechamente con los líderes comerciales y el equipo de Capacitación de Ventas para detectar necesidades, reforzar comportamientos y adaptar las estrategias de aprendizaje a las realidades del campo.

- Partner Strategically: Collaborate with leadership as a trusted advisor to support decision-making in areas like Organizational Design, Talent Development, Culture, and Engagement. - Drive the People Agenda: Support the execution of the People Cycle, aligning global and regional strategies to business priorities. - Execute the Talent...

🚀 City Key Account Hunter – DiDi Food ¿Eres un apasionado del cierre de acuerdos con una motivación imparable por conquistar nuevos mercados? En DiDi Food buscamos un City Key Account Hunter que lidere nuestro crecimiento identificando, convenciendo y sumando a los mejores restaurantes de tu ciudad.

Being part of the Driver Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of user-centric, analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Mexico and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! Driver Growth Operations team members are very important for the expansion and sustainability of the business. The ideal candidates for our opening roles should have very strong analytical skills (e.g. Python, R, SQL, etc.) and feel comfortable transforming insights into...

La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.

In this role you´ll be responsible for new business initiatives from 0 to 1, including business initiative forming, validation and expansion in an independent manner.