A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.  

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.  

The Inside Sales Specialist (Sales Development Representative - SDR) is responsible for engaging prospective customers through outbound channels, qualifying leads, and contributing directly to the growth of our customer base. This position plays a vital role in the sales pipeline by initiating meaningful conversations, understanding customer needs, and passing on qualified leads to the sales or account team. We are looking for resilient, driven, and curious individuals who thrive in dynamic environments and are motivated by results.  

O Especialista de Vendas Internas (Representante de Desenvolvimento de Vendas - SDR) é responsável por envolver clientes potenciais por meio de canais de prospecção, qualificar leads e contribuir diretamente para o crescimento da nossa base de clientes. Esta posição desempenha um papel fundamental no pipeline de vendas, iniciando conversas significativas, compreendendo as necessidades dos clientes e repassando leads qualificados para a equipe de vendas ou de contas. Estamos em busca de indivíduos resilientes, motivados e curiosos, que se destacam em ambientes dinâmicos e são motivados por resultados.

The Inside Sales Operations Manager will oversee the day-to-day execution of inbound and outbound customer engagement efforts within the Customer Experience (CX) department. This role will focus on supporting user acquisition, driving engagement, and improving operational efficiency through structured campaigns. The ideal candidate will have experience in sales operations, outbound sales strategy, and process optimization within a dynamic and customer-focused environment.  

Incorpórate a DIDI Cobranza, estamos en búsqueda de talento para integrarlo al equipo de trabajo, ocupando el puesto de BPO Post Loan Team Leader.

The Senior Analyst for Inside Sales Operations will play a critical role in enabling data-driven decision-making, improving sales processes, and supporting the execution of key operational strategies. This individual will be responsible for developing performance dashboards, executing detailed sales analyses, supporting CRM implementation and optimization, and acting as a strategic advisor to the Director of Inside Sales Operations. The ideal candidate is analytical, tech-savvy, and passionate about driving efficiency and clarity in fast-paced commercial environments.  

DiDi Finance is a safe, reliable Fintech services platform which empowers users through faster, easier, and better ways to earn, grow and spend their money. Through our flagship products, DiDi Loans, DiDi Card and DiDi Pay, we are committed to explore innovative Fintech offerings by supporting wealth management and payment solutions to better serve drivers, passengers and partners within the mobility ecosystem to make secure and reliable Fintech products available for every hardworking person who strives for a better life.

Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Mexico and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!

Being part of the Driver Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of user-centric, analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Spanish Speaking LatAm. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! Driver Growth Operations team members are very important for the expansion and sustainability of the business. The ideal candidates for our opening roles should have very strong analytical skills (e.g. Python, R, SQL, etc.) and feel comfortable transforming insights into business...

This position is part of our CX Center of Operations team, where you will join a diverse, multinational group responsible for:a) Enhancing automated solutions through intelligent channel strategies and continuous improvementb) Reducing the effort of users to contact us, by defining the right Help center, IVR and channel solutions.  In this role, you will focus primarily on our Fintech business, work closely with cross-functional teams and build strong relationships with key...

Team Overview As a DiDi Safety Operations Specialist, your main responsibility will be managing escalations, intense situations and potentially time-sensitive cases. In addition to this, you will be actively working with the Incident Response Team reviewing cases and performing case studies to ensure DiDi’s internal processes are continuously improving.  

The Finance Business Partner Team plays a pivotal role in DiDi’s strategic decision-making by acting as an advisor to the business across the Spanish-speaking LATAM (SSL) region. Working in close collaboration with Financial Planning & Analysis (FP&A), the BP team bridges finance and operations—turning data into actionable insights that drive performance and growth. By partnering with and operational teams (among others), the BP team ensures financial discipline while optimizing resource allocation, investment decisions, and mid/long-term strategy. Through forecasting, scenario modeling, and business performance analysis, the team enables agile, data-driven decision-making across the region

As one of DiDi  tax hires, you will have the unique opportunity to be part of DiDi growth trajectory by ensuring that quality tax operations are created to drive / Foods and Fintech business operations. As a Senior Tax Analyst you will be supporting the tax compliance process of Mexican entities for Ride-hailing, Food, and FinTech businesses; including Review and analysis of the accounting books and their reconciliation for tax purposes and being responsible for the preparation of work papers, filing and payment of tax returns. You will also participate in implementing processes and controls to enhance financial reporting and compliance. The ideal candidate aspires to grow with DiDi and is willing to support...

El equipo es responsable de la operación de los fondos de los clientes. Colabora estrechamente con el equipo de Gestión de Fondos de Clientes de la oficina central, así como con los equipos de Finanzas y Tesorería. Garantiza la seguridad de los fondos de los clientes mediante la conciliación de fondos y la resolución de cualquier discrepancia identificada. Es responsable de la gestión de liquidez y de la planificación de efectivo relacionada con los fondos de los clientes. Facilita la transferencia de fondos dentro del territorio mexicano. Trabaja en coordinación con los equipos de producto y tecnología para desarrollar una plataforma automatizada de gestión de fondos,...

Supporting the UK director and managing the day to day finances

We are looking for a highly organized and results-driven Operations Manager to oversee and optimize BPO teams. This role requires strong leadership, workflow management, and data analysis skills to enhance team efficiency and performance. The ideal candidate will have experience in managing outsourced teams, driving process improvements, and collaborating across departments to ensure smooth operations.

We are looking for a data-driven and detail-oriented Operations Manager to oversee and optimize B2B service quality on our platform. This role focuses on monitoring and improving key service metrics such as cancellation rate, ensuring a seamless experience for both customers. The ideal candidate will have strong problem-solving skills, and experience in service governance to drive continuous service improvement.

We are looking for an Operations Manager to drive the growth and success of our merchant base. The ideal candidate is analytical, results-driven, and experienced in leveraging data insights to enhance partners performance. You will work closely with cross-functional teams to develop and implement strategic initiatives that improve merchant supply quality and drive sustainable growth.

Are you passionate about using data to drive strategic decisions, improve operational efficiency, and enhance customer experience? Do you thrive in fast-paced environments where your leadership makes a direct impact? If so, DiDi Tu Negocio is looking for you! We’re seeking a highly accountable and data-driven Operations Manager. In this role, you’ll own high-impact initiatives, leveraging analytics to shape business strategies, streamline processes, and drive sustainable growth. As a key player in our team, you’ll lead...

La función principal de un City Key Account Hunter es prospectar nuevas cuentas clave a través de un riguroso trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de potenciales clientes. El City Key Account Hunter debe tener conocimiento del mercado y sus drivers, e identificar las principales necesidades de cada cuenta para planificar y ejecutar estrategias persuasivas que le permitan adquirir las mejores cuentas del mercado, logrando la confianza que les permita asociarse y...

Being part of the KA Strategy team for LatAm will place you in a challenging workplace full of exciting projects with different teams and on different countries. You will be working cross-functionally to help us achieve ambitious growth goals while increasing the profitability of our portfolio. Inside KA Strategy you will find a team evolving constantly, adapting to markets while ensuring reporting, strategy and analysis are all simultaneously developed.

Being part of the Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer centered analytical thinking & inter-personal ability. You will have the opportunity to work in a tight team, where you will build and run DiDi's business across all Spanish Speaking LATAM (SSL). Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!  

Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in LatAm and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!   You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!  

We’re looking for a highly motivated Marketing Intern to join our team for a 6-month internship. This is an exciting opportunity to gain hands-on experience in digital marketing, content creation, campaign execution, and data analysis. You’ll work closely with our Marketing team to help deliver impactful campaigns that drive engagement and brand awareness in the ANZ region. This internship is designed for students or recent graduates who want to gain real-world experience in a fast-paced tech environment and develop marketing skills that will set them up for success in the industry.

The Financial Institution Business Development (FIBD) team focused on payments plays a critical role in shaping and managing strategic partnerships with banks, payment providers, and other financial stakeholders. Our mission is to enhance the company’s payment capabilities, ensuring a seamless, secure, and efficient transaction experience for our customers across multiple business units, including ride-hailing and 99Pay. As part of the online payments vertical, we work closely with acquirers, issuers, card schemes, and alternative payment providers to optimize payment operations, expand local payment acceptance, reduce costs, and drive innovation. Collaboration with internal stakeholders—such as risk, compliance, legal, treasury, and product teams—is key to...

The Passenger Growth Operations team at DiDi is responsible for driving sustainable growth by optimizing acquisition, conversion, and retention strategies. We focus on maximizing efficiency in the passenger funnel, ensuring high-quality users with strong long-term value (LTV). As a Senior Analyst, Passenger Acquisition, you will play a key role in expanding our user base by designing and executing data-driven strategies to attract new passengers for 9 different countries across SSL (Spanish Speaking Latam). This role requires a strong analytical mindset, deep understanding of growth levers, and ability to work cross-functionally with marketing, product, and operations...

You will be part of our Field Strategy – Goal Setting and Tactics team, leading key initiatives to drive growth across Latam. The Goal Setting and Tactics team is responsible for developing tools and processes that guide the commercial team toward achieving our annual goals. In this role, you will collaborate with a team of Orangers and influence key stakeholders to create a positive impact on our results. This data-driven position requires a unique blend of strategic business...

Estamos em busca de uma pessoa que tenha curiosidade e vontade de aprender sobre os hábitos de consumo do universo de pagamentos digitais e agregue o time de Payments! Você vai colaborar diretamente com equipes multifuncionais, participando de iniciativas de pesquisa quantitativa e qualitativa, sempre buscando uma compreensão profunda da nossa marca, dos nossos usuários, prevendo tendências futuras e identificando oportunidades.

We are looking for an execution oriented person, with great data skills, to be part of one of the most amazing start-ups in the Food category across LATAM. As a Pricing Manager, you will be responsible for designing, planning and executing the strategic initiatives that will help us bring the best value proposition to our couriers. In this role, you will lead several projects in which you will need to interact and collaborate with cross-functional teams like Product, Supply Growth, Strategy & Planning, Marketing, among other teams. In addition, you will need to have a strong sense of ownership and excellente stakeholder management to align with our senior leadership on the...

Are you passionate about transforming data into powerful business strategies? Do you thrive in fast-paced environments where your insights drive key decisions and fuel growth? If so, DiDi Tu Negocio is looking for you! We’re seeking a highly accountable, data-driven Senior Operations Analyst to join our team. In this role, you’ll leverage analytics to shape product priorities, improve operations...

99Abastece is a breakthrough initiative developed inside DriverLab innovation hub, focused on creating solutions to increase driver rentability and satisfaction. Being a innovative enviroment, candidates must have excellent analytical and problem-solving skills, being a critical independent thinker with a hands-on behaviour.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

The ideal Education & Development Senior Analyst is tasked with designing and implementing comprehensive training strategies while managing a team to foster effective skill and knowledge development across the organization. Driven by a passion for education, you will strive to create robust structures that empower the sales team with the tools needed to achieve excellence in performance. Collaborating closely with sales, operations, and product teams, you will enhance tools and resources aimed at optimizing the sales force's performance at DiDi Food.

Você é uma pessoa Curiosa, Observadora e Guiada por Dados? Esta vaga é para Você! A Equipe de Consumer Insights & Analytics da 99 está buscando um estagiário. Esse time é formado por profissionais altamente qualificados, dedicados a resolver desafios complexos de negócios usando dados de pesquisa e de terceiros.

This is a typical Compensation & Benefits Professional position, where you will work alongside Business Managers and HR BP to address practical issues and provide customized solutions in the C&B domain. You will report to the C&B Lead in Brazil, and the team consists of 3 members, each responsible for different business lines and projects.

We are looking for talented professionals to join our Operations / Strategy team! This is an exciting opportunity for individuals who are highly analytical, data-driven, and eager to solve complex business challenges.  As part of the Operations / Strategy team, the selected candidates will play a key role in optimizing processes, analyzing marketplace behavior, and driving innovation. This role requires a hands-on approach, strong problem-solving skills and a proactive mindset to identify opportunities for improvement and efficiency....

Being part of the Operations team for DiDi will give you the unique opportunity to help drive growth in one of the fastest growing companies in Latam. You will be involved in the definition and execution of the business operations. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to the growth of DiDi business in Latam! This data-driven role calls for a combination of analytical thinking and interpersonal ability to oversee relationships with a very valuable part of our...

99/DiDi’s International Government Affairs Team is responsible for collaborating closely with key policymakers, regulators and external stakeholders to build a policy environment that supports the needs of our partners and our business. As the world’s leading mobility and convenience platform, with upwards of 50 million trips and deliveries happening on our platform every day, DiDi helps more than 550 million people around the world get where they’re going, and the things that they need. That means providing services for millions of people around the world that are environmentally friendly and safe, while providing opportunities for millions in need of flexible earnings, with an emphasis on diversity and inclusion and the best possible earnings and benefits. The...

The User Acquisition Lead role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior. 

From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Entrega Operations Team, you’ll have a great opportunity to design and implement growth initiatives across all Spanish-speaking LatAm (SSL) and continuously enhance customer experience.

The Category Management Lead role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior. 

Our team is a global Center of Excellence for Customer Experience, dedicated to empowering CX teams with the skills, strategies, and tools to operate effectively, drive innovation, and position experience as a competitive advantage. By fostering best practices, developing capabilities, and enabling cross-functional collaboration, we ensure that CX remains a key differentiator, delivering exceptional value to both customers and the business.  

We‘re the operation team of DiDi Fintech Credit business in Mexico. We are responsible for the business growth and profit of both cash loan and BNPL which are among the leading players in Mexico personal loan market. We are looking for a customer acquisition senior manager in charge of the overall new customer growth for cash loan.