Central Operations Strategy team is responsible for:
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Supporting leadership in defining regional business strategies.
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Making data-driven resource allocation decisions to maximize growth and efficiency.
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Developing frameworks and communication mechanisms for performance management.
As a Central Ops Strategy Intern, you will support the development of analytical dashboards and the application of scientific methodologies to drive data-driven decision-making. You will play a key role in maintaining the tools and processes that enhance the team’s effectiveness,...
Como Backoffice Anti-Fraud Analyst, serás responsable de la atención y resolución de casos operativos relacionados con prevención de fraude y riesgo financiero, derivados de canales internos. El rol es principalmente backoffice, enfocado en análisis operativo, ejecución de controles y documentación adecuada, asegurando resoluciones oportunas y consistentes con los lineamientos internos.
Trabajarás con equipos de Anti-Fraude, Riesgo, Operaciones y Estrategia, contribuyendo a la protección del cliente, la...
Você fará parte do recém-criado time de Qualidade Comercial, como colaborador individual, dentro da nossa estrutura de Enablement Comercial na 99Food, uma operação comprometida em escalar vendas de campo de alta performance com as habilidades, consistência e impacto adequados. Sua missão é atuar como o “guardião da qualidade”, monitorando tudo o que pode dar errado na operação de vendas — desde a execução de habilidades até o uso de sistemas e a aderência a processos — garantindo diagnóstico e correção rápidos. Este papel combina observação em campo, auditoria orientada por dados e feedback estratégico,...
We are looking for a dynamic and strategic Business Partner to be the right hand of our Monterrey leadership team, ensuring DiDi Food has the right strategy and responsible for the execution of it. This role requires strong cross-functional collaboration with commercial, operations, and product teams, as well as direct interaction with partner restaurants to make sure our strategy is impactful.
We are looking for an Operations Intern to support Courier Labs in the Food Delivery business. This is a hands-on role where you will collaborate with multiple teams, including Finance, Legal, and Tax, to ensure smooth operations and accurate documentation. You will work closely with your manager, follow day-to-day guidance, and contribute to key operational processes.
Being part of the BC Campaigns team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability to manage partnerships. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! The ideal candidate for this role should have strong strategic thinking, analytical skills, excellent time-management and organizational...
- Are you a curious and data-driven individual eager to kickstart your career in strategy? Do you want to work for a company that values intellectual curiosity and offers opportunities for growth and development? Look no further than our Strategy Internship!
Being part of the Strategy business partner team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability to manage partnerships. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Colombia and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
You will be working in the Food Strategy team designing and exectuing strategies to drive sustainable growth for Didi, clients, and partners. The role requires strong ideation and problem solving skills to propose data based solutions to our most impactful and challenging problems, along with great stakeholder management, and hands-on proactiveness to materialize our strategies.
Become one of our contributors to build the path to success!
We are the engine room of a global, high-growth food delivery marketplace. Our team sits at the critical intersection of Product, Data, and Commercial Execution. We aren't just looking for a reporter of data; we are looking for a Strategic Architect to own the integrity of our commercial ecosystem.
In this role, you will be the primary bridge between technical infrastructure and the front-line commercial force. You will inherit a high-velocity, complex data environment and be tasked with establishing Operational Data Governance that ensures...
Você se juntará, como colaborador individual, à recém-criada equipe de Qualidade Comercial dentro da nossa estrutura de Enablement Comercial na 99Food, uma operação comprometida em escalar vendas de campo de alta performance com as habilidades certas, consistência e impacto.
Sua missão será atuar como o “guardião da qualidade”, monitorando tudo o que pode dar errado na operação de vendas — desde a execução de habilidades até o uso de sistemas e a aderência a processos — garantindo diagnóstico e correção rápidos.
Você fará parte do time de Commercial Enablement da 99Food, uma função estratégica criada para apoiar o crescimento e o alto desempenho da nossa força de vendas de campo em nível nacional.
Como Sales Training Jr. Manager, você atuará como um contribuidor individual e será responsável por executar e operacionalizar nossos programas de treinamento, garantindo que nossos Business Developers (BDs) estejam equipados com as habilidades, ferramentas e comportamentos certos para terem sucesso no campo. Este papel é essencial para assegurar a execução consistente da nossa metodologia de vendas e garantir que o conhecimento seja...
Você fará parte de um time dinâmico de Growth / C-Ops focado em impulsionar a aquisição e retenção de usuários para a plataforma de Food da 99. Nessa função, você apoiará as operações do dia a dia e se tornará parte do processo de ativação de campanhas voltadas ao crescimento e engajamento da base de usuários.
Nosso time é bastante diverso — tanto em termos de background profissional quanto de perfis pessoais. Reunimos pessoas de diferentes áreas, momentos de carreira e culturas, criando...
Joining as an intern in the ROM Planning team means contributing to one of the most strategic areas of the business: planning how resources are allocated to support sustainable growth and strong marketplace performance across the region. This team plays a key role in connecting financial planning, marketplace analysis, and cross-functional decision-making to ensure the business is investing in the right priorities.
As a ROM Planning Intern, you will support budget forecasting, marketplace analysis, and portfolio planning across the region. You will work closely with stakeholders across Growth, Marketing, Marketplace, and Pricing to help align business priorities, understand regional P&L performance, and inform...
Joining the Pricing Team means contributing to one of the most strategic levers of the business: defining pricing strategies that support sustainable growth, healthy unit economics, and a strong marketplace experience. As part of the broader City Operations organization, the Pricing team plays a key role in forecasting pricing performance across cities in the region, understanding marketplace dynamics, and identifying opportunities to improve business outcomes.
This internship offers the opportunity to develop a strong understanding of the ride-hailing business through pricing, marketplace performance, and operational strategy. The ideal candidate is analytical, structured, highly collaborative, and comfortable...
The Marketplace Team plays a key role in one of the most important areas of the business: making sure supply and demand work seamlessly together. As part of the City Operations organization, this team focuses on improving engagement and retention for Drivers and Passengers, while ensuring a reliable and efficient marketplace experience within the app.
As a Marketplace Intern, you will have the opportunity to work on high-impact initiatives and generate valuable insights into the ride-hailing business. You will analyze user behavior, pricing dynamics, marketplace performance, and competitive trends to help shape strategies that improve both business results and user experience.
Joining the Marketplace Team means contributing to one of the most critical pillars of the business: balancing supply and demand. As part of the broader City Operations organization, the Marketplace team is responsible for driving user engagement and retention, while ensuring supply is allocated efficiently and on time to deliver a great experience for both Drivers and Passengers in the app.
This internship offers the opportunity to develop deep insights into the ride-hailing business from user, pricing, marketplace, and competitive perspectives. The ideal candidate is analytical, data-driven, highly organized, and execution-focused. They are proactive, eager to learn, and excited to contribute to cross-functional...
Join our Rstrategy & Planning Team in Spanish-speaking Latin America, where you'll optimize prices to boost key metrics and enhance user experience. You'll develop playbooks, frameworks, and tools while collaborating with operations teams to execute impactful strategies. This role is perfect for someone passionate about influencing business outcomes in a fast-paced, data-driven environment.
La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo constratado con fuerte capacidad analítica de datos, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por...
The Internship Program is an initiative aimed to attract top students from universities nationwide. The program seeks to generate a new wave of future DiDiers by providing a rich experience in our organization, shaping the way we build talent and create strong members to take roles post concluding the Internship Program.
This Program offers you the possibility to experience what it means to work in an international start-up and how details matter at each stage of the process.
Being part of this team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a team, responsible fot the launch and engagement of accounts in the platform in Colombia, Costa Rica and Perú business. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
¿Eres un apasionado del cierre de acuerdos con una motivación imparable por conquistar nuevos mercados? En DiDi Food buscamos un Business Developer Hunter que lidere nuestro crecimiento identificando, convenciendo y sumando a los mejores restaurantes de la ciudad.
La función principal de un BD Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
Being part of the Key Account team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a team, responsible fot the launch and engagement of most important accounts of the platform in Colombia, Costa Rica and Perú business. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
You'll join an energetic and diverse HRBP team based across Brazil,Mexico ,Colombia and Argentina. In this team we support multiple global functions of 450-500 HCs, spanning across 12+ countries on full cycle HRBP body of work. Given the promising growth stage and the complex nature of business function setup, our HRBP work is dynamic and challenging with loads of opporunities to unleash your creativity and HR practice excellence.
We partner with business stakeholders of all levels and as a team deliver a variety of work and thought-partnership, planning, and end-to-end executions on Organization, Talent, and Engagement pillars. Each business function is unique in its own...
You will support the HRBP function by partnering closely with business teams and the senior HRBP to ensure smooth execution of people processes, operational excellence, and strong employee experience. This role is ideal for someone who enjoys working close to the business while building foundational HRBP capabilities in a fast-paced, multicultural environment.
Responsible for undertaking daily data requirements for Didi International's food delivery business, independently conducting requirement analysis, solution design, development follow-up, and delivery upon launch;
Responsible for collaborating with local users, proactively gathering requirements, abstracting requirements, and translating them into productized features.
Responsible for user operations of data products, including but not limited to knowledge base construction, daily Q&A and training, report lifecycle management, etc., continuously enhancing the influence of data products.
We are looking for a Business Development Lead based in Guadalajara that will manage a team of commercial leaders and develop strong relationships with key clients in the food and beverage industry. This will a key position as leader of leaders, engaging with Ops team to create commercial strategies and achieve exceptional growth. This person will be the leader of Guadalajara, inspiring the team to achieve outstanding results.
We are looking for a data-driven and impact-oriented Operations Senior Analyst to join our Cross Supply Operations team. Our mission is to build a high-quality, efficient, and sustainable marketplace by improving driver engagement, productivity, and cross-category participation.
In this role, you will work closely with Operations, Product, and Data teams to design and optimize driver-side initiatives. You will play a critical role in identifying operational gaps, forming business hypotheses, running experiments, and scaling successful solutions.
You will be part of 99Abastece, one of the largest fuel marketplaces in Brazil. The Strategy & Planning team is responsible for guiding the business toward its long-term strategy by tracking financial and operational performance. As an Analyst, you will be the "owner" of the numbers, ensuring the P&L is healthy and the strategy is data-driven.
We are seeking a results-driven Commercial Key Account Jr to join our team and support data-driven decision-making across our commercial, operations, and product catalog functions. This role is critical in our growth strategy through promotions, enhancing user retention strategies, and identifying opportunities to increase customer value through advanced analytics.
Strong analytical and commercial capabilities are essential to persuade third parties to adopt these strategies.
The Driver Marketing team is in charge of creating campaigns for all new and existing Drivers to find in DiDi their best partner to increase their earnings.
Having engaged Drivers is the cornerstone of our business and from our team we make sure we are giving them the right messages at the right time.
We are looking for an intern that is resourceful and organized. A true team-player that is proactive and not afraid of taking challenges.
You will be interacting with stakeholders across Latam from different areas, enriching your knowledge of the business and opening possibilities to understand how a fast-paced company works.
We are seeking a results-driven Commercial Key Account vertical leader to join our team and support data-driven decision-making across our commercial, operations, and product catalog functions. This role is critical in our growth strategy through promotions, enhancing user retention strategies, and identifying opportunities to increase customer value through advanced analytics.
Strong analytical and commercial capabilities are essential to persuade third parties to adopt these strategies.
The Logistic's BU helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday. 99Entrega is our last mile delivery service, using cars, motos, utilitaries, vans and small trucks.
As an intern in the Logistics Business Unit team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience through our product features.
This data-driven position offers an unique opportunity to contribute to a rapidly expanding business line and to gain hands-on experience in Product Operations in a hectic, challenging and fast-paced environment. International contact will be daily, as main stakeholders...
From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Logistics Business Unit operations team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product and operations. The Logistic's BU helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday.
This data driven role calls for a rare combination of analytical thinking & inter-personal ability to manage operations, sales and stakeholders. 99Entrega is our last mile delivery service, using cars, motos, utilitaries, vans and...
Você fará parte do time de Sales Planning, área responsável por estruturar e apoiar a operação comercial por meio de análises, dados e melhoria de processos.
O time atua como parceiro estratégico de Vendas, contribuindo para a organização das rotinas comerciais, definição de metas, acompanhamento de resultados e performance comercial e geração de insights estratégicos que apoiam a operação de vendas.
Como estagiário(a), você terá a oportunidade de aprender na prática como funciona a estruturação de uma...
The Logistic's BU helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday. 99Entrega is our last mile delivery service, using cars, motos, utilitaries, vans and small trucks.
As a member of the Logistics Business Unit team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience through our product features.
This data-driven position offers an unique opportunity to contribute to a rapidly expanding business line and to gain hands-on experience in Product Operations in a hectic, challenging and fast-paced environment. You will work closely with the Algorithm Development team to...
Government Affairs Manager (Monterrey)
As a Sr Talent Acquisition Analyst, you will support our recruiting team in finding and attracting great talent to build strong teams across the organization. You’ll help with sourcing, screening, and coordinating candidates, while ensuring a positive experience throughout the process.
This is a great opportunity to grow your career in recruitment and learn about talent acquisition in a fast-paced environment.
We are seeking a proactive and detail-oriented User Operations Intern to support our user growth and engagement initiatives. This role offers hands-on experience in campaign execution, data analysis, and user strategy development in a fast-paced, cross-border environment. You will work closely with our operations team at our office and contribute to impactful projects.
We are looking for a customer-centric operations analyst to join us on the Food team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
This role is responsible for designing, executing, and optimizing strategies to increase revolving balances and customer participation in interest-free installment programs (MSI). The position plays a key role in driving portfolio monetization and cardholder engagement through balance growth and recurring usage, Main vehicles to achieve this relies on seasonalities, deferred payments program and product features.
This role will serve as a Regulatory Compliance Senior Manager responsible for establishing internal strategies, policies, procedures, and programs to prevent regulatory breaches and to develop a compliance framework that helps maintain risk levels within the company's risk appetite. This position will serve as the lead for the DiDi financial services framework and its implementation across all relevant teams, and will be responsible for establishing internal strategies to deliver a comprehensive compliance risk assessment framework.
The role is a key...
As the Commercial Lead for Offline Operations, you will own the end-to-end performance of DiDi’s offline operations focused on acquisition and engagement across multiple countries. You will lead the entire sales organization on Mobility business across both in house and outsourced sales teams
You will design the strategy, structure, tools, and commercial playbooks that power offline growth across all cities. You will set the cadence, operating principles, sales enablement roadmap, funnels, incentives, and governance model that ensure teams deliver consistent, predictable, and scalable results.
This is a highly visible, high-impact leadership role with direct responsibility for transforming offline operations into a growth engine that is...
La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y...
La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y...
- La función principal de unejecutivo post ventaes adquirir, desarrollar y mantener un portafolio de clientes sano.
- Un ejecutivo post venta debe buscar una colaboración ganar...
About the team/role
The mission of the User Operations team at 99Food in Brazil is to amplify the value of UX and its direct impact on usability for our customers. We are dedicated to ensuring our app strategy translates into an intuitive, efficient, and reliable experience. We act as a key link between users and internal departments, especially Product and Engineering. Through data-driven decisions and in-depth local market insights, we empower our teams to focus on solving problems and creating excellent, user-centered experiences for our consumers. We are looking for a customer-centric intern to join our team. In this role, you will be responsible for evaluating user experience, classify different types of data, and support data analyses that will help shape our...
The team focuses on driving user growth, activation, and engagement across the financial products portfolio, ensuring sustainable performance and long-term value creation. We work closely with cross-functional teams to improve product adoption, strengthen retention, and unlock growth opportunities through data-driven insights and operational improvements.
This role sits at the intersection of product growth, user lifecycle management, and operational execution. The Senior Growth & Engagement Analyst will support initiatives that drive user activation, increase engagement, and improve retention while ensuring processes and operational frameworks are in place to sustain product performance at...
We are looking for a Strategy & Operations Intern to support the Brazil food delivery team. You will assist with daily system execution, data tracking, trend monitoring, and cross-functional coordination to improve merchant performance and order growth.
As a Sales Ops Manager, you will play a pivotal role in driving the strategic direction and operational efficiency of our commercial teams. You will collaborate closely with senior leaders, cross-functional teams, and the global strategy department to define and execute key business objectives. Your focus will be on analyzing market trends, setting ambitious yet achievable targets, and building strong relationships with the sales team to ensure continuous growth. This is a hands-on, high-impact role that demands a combination of data-driven decision-making, innovative thinking, and leadership skills to foster a culture of performance excellence.