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The User Growth Sr. Manager role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line of grocery. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage user growth and influence user behavior.
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As the Engagement Marketing Senior Analyst on the Driver Marketing team, you will play a pivotal role in keeping our driver community across Spanish-speaking Latin America (SSL) active and motivated. Your primary focus will be owning the end-to-end communication of everything related to driver earnings — incentives, promotions, and earning opportunities — so drivers clearly understand how to maximize what they earn and stay motivated to keep driving with us. Working within a fast-paced, regional team, you will act as a bridge between data-driven insights and tangible marketing actions for one of the world's leading mobility platforms.
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We're looking for a data-driven Finance Business Partner to act as the financial navigator for our Delivery business. This is not a back-office accounting role — it's a strategic partnership position.
You will embed yourself with the Operations, Growth, and Marketing teams running our B2C and C2C delivery verticals, understand how their decisions move the P&L, and make sure every dollar of spend and incentive is tied to a measurable outcome. Delivery runs on millions of transactions, and the person in this seat is expected to go get the data and build the answer — not wait for a report.
The ideal candidate is analytical, detail-oriented, and unafraid to ask hard questions. You'll build strong relationships with business stakeholders while keeping the...
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At 99Food, Sales Enablement acts as the bridge between strategy and execution.
We equip our Business Developers (BDs) with the tools, knowledge, and motivation they need to achieve excellence in the field.
As our Sales Enablement Intern, you will play a key role in supporting the coordination of engagement initiatives and reinforcing a strong sales culture that impacts hundreds of salespeople across Brazil.
This internship is ideal for someone who is highly organized, energetic, and passionate about helping others grow through meaningful engagement.
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As a Merchant Integration Intern at DiDi, you will accelerate merchant onboarding and integration across ride-hailing and delivery platforms, directly increasing merchant activation rates and time-to-revenue for strategic markets; success is measured by number of merchants integrated per month, reduction in average integration time, and uptime of merchant-facing features. You will join the Merchant Solutions team within the Growth & Partnerships business unit, supporting scalable integration processes, cross-functional coordination, and operational improvements that enable DiDi to expand its merchant network and enhance platform monetization.
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A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99.
Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o KA Analyst deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.
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Ensure sustainable contribution to business performance and target achievement by transforming business strategy and targets into with HR targets and tailor-made HR solutions, drive, steer and facilitate change management as well as organizational, talent and leadership attraction, development and retention.
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La función principal de un ejecutivo post venta (Farmer) es desarrollar y mantener un portafolio de clientes sano.
Un ejecutivo post venta debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable tanto tanto para la empresa como para los clientes.
Parte del rol involucra tener un buen entendimiento del negocio y brindar una excelente atención al cliente para lograr el mantenimiento de relaciones comerciales exitosas a largo plazo
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- La función principal de unejecutivo post ventaes desarrollar y mantener un portafolio de clientes sano.
- Un ejecutivo post venta debe buscar una colaboración ganar - ganar...
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DiDi is the world's largest mobility technology platform. With over 10 years in the market, we are the leading company in smart transportation, food delivery, and app-based payment services. Every day, we make life easier and better for millions of people.
By joining DiDi, you will become part of an open, inclusive, and diverse community of more than 12,000 employees worldwide. From day one, you will find a collaborative global culture where your responsibilities have a direct impact on the company's strategy and growth.
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Estamos procurando profissionais talentosos para se juntar à nossa equipe de Driver Operations! Esta é uma oportunidade empolgante para pessoas altamente analíticas, orientadas por dados e com muita vontade de resolver desafios de negócios complexos. Se você tem espírito de startup e está sempre buscando gerar valor, você será uma excelente adição a este time!
Como parte da equipe de Operações, as pessoas selecionadas desempenharão um papel fundamental na otimização da experiência dos motoristas, na análise do comportamento dos usuários...
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We are looking for a responsible Sr Quality assurance specialist in the Fraud prevention process for Credit card.
- The position is complex. This person have to identify opportunity areas, solving problems, propose improvements and communicate with the operation area
- The ideal candidate will be a competent person who knows how to inspect quality and give feedback to the process.
- He or She will have a thorough knowledge of the processes inherent to the responsibility of the position and will be oriented and focused on results.
- The objective will be to ensure that quality monitoring are carried out in a productive manner to ensure the correct fraud detection process.
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We're looking for a passionate and experienced Treasury Manager to lead our Fintech business lines, who enjoys directing company’s financial actions, negotiations with banks and contributes to maximize cashflow efficiency. As Didi's fintech treasury manager, you will design and execute company's business plans to ensure correct regulation compliance, cashflow efficiency and risk minimization. Great part of your work will be focused in leading interaction with Banks, negotiating optimal rates, loans, credit structures to boost DiDi's financial performance. If you like to work in a ever-challenging and dynamic team, this role is for you!
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As the Commercial Lead for Offline Operations, you will own the end-to-end performance of DiDi’s offline operations focused on acquisition and engagement across multiple countries. You will lead the entire sales organization on Mobility business across both in house and outsourced sales teams
You will design the strategy, structure, tools, and commercial playbooks that power offline growth across all cities. You will set the cadence, operating principles, sales enablement roadmap, funnels, incentives, and governance model that ensure teams deliver consistent, predictable, and scalable results.
This is a highly visible, high-impact leadership role with direct responsibility for transforming offline...
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Join us and become the engine of our in-app traffic efficiency!
In this role, you'll own the evaluation framework for our internal traffic assets and campaigns—suggesting what goes where to maximize traffic efficiency across the board. Working hand-in-hand with the product, marketing, operations, and user growth teams, you'll turn massive datasets into sharp, data-driven decisions that drive conversion and LTV. We're looking for a data-savvy, business-minded, and structured problem-solver who loves turning numbers into growth. If you're curious, rigorous, and excited to shape how millions of users experience our platform—this is your stage!
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- The Restaurant Experience Product Operations team is responsible for improving how restaurant partners interact with DiDi Food’s products, platforms, processes, and operational tools throughout their journey on the platform.
- Our team serves as a bridge between local business needs and Product and Technology teams, translating restaurant pain points, operational challenges, and market opportunities into clear product requirements and actionable solutions.
- We work in a highly cross-functional environment, collaborating with Product Managers, Research and Development, Commercial teams, Customer Service, Communications, Finance, Legal, and other regional and global stakeholders.
- Our projects cover different stages of the product lifecycle, including...
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The Category Strategy Intern role offers a unique opportunity to gain hands-on experience at one of the fastest-growing companies, specifically within the rapidly expanding grocery business in Latin America. This data-driven role provides strong exposure to analytical thinking and cross-functional collaboration, supporting the Category team in improving catalog quality and in understanding how optimization efforts drive better customer experience and stronger business performance for merchants and users.
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Our Business Analysis & DS Team serves as a strategic partner to drive data-informed decision-making and optimize business performance. Combining business acumen, advanced analytics, and technical expertise, we uncover actionable insights, shape strategies, and empower growth across key business domains.
As an Intern, you will gain hands-on experience working on real business challenges, supporting analytical initiatives, and learning how insights translates into strategy and execution in a fast-paced environment.
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You’ll be joining the Strategy – Key Accounts (KA) Team at DiDi Food Mexico City (CDMX) — a mission-driven group focused on transforming how we leverage data to drive smart, scalable decisions across core business functions. Our team partners with cross-functional stakeholders (Product, Operations, BI, and Tech) to unlock insights that accelerate growth and operational excellence. In this role you will be the primary data engineering contributor, ensuring our systems are reliable, connected, and ready to power strategic and analytical needs.
As the Strategy Manager in the team you will define both the short and long term direction of the KA Team by analyzing market trends, identifiying growth opportunities and mitigating risks. You will be the bridge...
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As a Regional Media Intern at DiDi, you will support regional media planning and buying operations to raise brand awareness, optimize investment efficiency, and drive measurable performance across local markets; your work will directly contribute to measurable improvements in campaign reach, media efficiency (CPM/CPA), and budget accuracy. You will join the Regional Media team, helping align local media execution with DiDi's broader mobility, safety, and platform-growth priorities while ensuring consistent planning standards and vendor governance across markets.
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The Inside Sales Coordinator is responsible for engaging and converting prospective customers through outbound channels, contributing directly to the growth of our business. This position plays a vital role in the sales strategy by coordinating our sales team, both internal and external, understanding customer needs, improving sales pitch and controlling main operational KPIs. We are looking for resilient, driven, and curious individuals who thrive in dynamic environments and are motivated by results.
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The Inside Sales Coordinator (Sales Development Representative - SDR) is responsible for engaging prospective customers through outbound channels, qualifying leads, and contributing directly to the growth of our customer base. This position plays a vital role in the sales pipeline by initiating meaningful conversations, understanding customer needs, and passing on qualified leads to the sales or account team. We are looking for resilient, driven, and curious individuals who thrive in dynamic environments and are motivated by results.
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The CRM Analyst (Farming) for Inside Sales Operations will play a key role in supporting data-driven decision making, assisting in the optimization of nurturing processes, and executing operational tasks for customer retention and performance/sales improvement.
This individual will be responsible for monitoring performance dashboards for the customer base, helping to ensure that the results of communications and journeys are aligned with goals. They will also assist with analyzing the customer lifecycle, reporting on journey conversion rates, and supporting the continuous optimization of the CRM for Farming teams.
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La función principal de un BD Farmer Híbrido es desarrollar y gestionar un portafolio de restaurantes para maximizar su desempeño dentro de la plataforma de DiDi Food. Este rol combina análisis de negocio, ejecución comercial y gestión de relaciones a largo plazo.
El Farmer actúa como un socio estratégico de los restaurantes, identificando oportunidades de crecimiento, optimizando su operación dentro de la aplicación y construyendo relaciones ganar-ganar que impulsen resultados sostenibles para ambas partes.
Como dueño de un territorio, es responsable...
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por esto buscamos...
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La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
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Join our dynamic and innovative Courier Labs team, a part of the SSL Delivery division within DiDi. Our mission is to drive groundbreaking projects centered around couriers and delivery services. We are a group of global last-mile industry experts, united by our passion for innovation and our drive to push boundaries. If you thrive in a fast-paced, entrepreneurial environment and are ready to tackle the impossible, this is the place for you.
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At DiDi Food, we're redefining the food delivery industry through innovation and data-driven solutions, creating exceptional experiences for our customers, restaurant partners, and couriers
Our Mexico Strategy team is looking for an Intern with strong analytical skills, passionate about solving complex problems and supporting commercial decision-making through data. This role is a unique opportunity to work on high-impact projects across Mexico, applying advanced analytics to directly influence business outcomes in a fast-paced, innovative environment.
In this role, you’ll be at the intersection of data, strategy, and operations,...
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As a CX Strategy Intern, you’ll join the team that helps shape how Customer Experience improves across DiDi’s international markets. You’ll turn customer and operational data into insights and recommendations that improve service for millions of users.
It's a fit if you like structuring ambiguous problems, working with data, and understanding how a large tech platform turns feedback into decisions.
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Na jornada da transformação digital, foram introduzidas plataformas internas de Espaço de Trabalho com IA, soluções baseadas em MCP, ferramentas de codificação com IA e integrações com serviços externos de IA, já estão gerando valor significativo na China. O próximo passo é acelerar a adoção e a implementação em nossos negócios internacionais.
Essas novas funções não são cargos tradicionais de suporte de TI. Em vez disso, servirão como ponte entre as equipes de produto/engenharia da sede e os usuários de negócios locais, ajudando a impulsionar a conscientização,...
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The Tax Senior Manager Fintech will lead the development and execution of DiDi's financial services strategy, driving the design, launch, and scale-up of financial products (payments, credit, insurance, digital wallet, and other embedded services) within the platform ecosystem. This role is critical to diversifying the business's revenue streams, strengthening the value proposition for drivers and users, and ensuring regulatory compliance in a highly regulated financial environment.
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Se para você a tecnologia existe para melhorar o caminho da vida, para o nosso time também: Seu Caminho, Nossa Jornada.
Acreditamos na tecnologia que conecta gente boa no que faz e que vive a diversidade para criar e compartilhar até os caminhos que a gente (ainda!) nem sabe quais são. Trabalhamos para gerar valor não só para os nossos usuários, mas, sobretudo, para as comunidades que servimos e toda a sociedade, tornando a vida das pessoas melhor com serviços que facilitem seu dia a dia - seja com serviços de mobilidade e entrega (99) ou pagamentos digitais (99Pay).
Para facilitar a vida de milhões de...
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Esta posição faz parte do nosso time Comercial, responsável por impulsionar o crescimento da 99 por meio da aquisição de novos restaurantes e da expansão da nossa presença em bairros estratégicos de Belo Horizonte. Os BDRs da 99 não são apenas vendedores — são o rosto da nossa marca. Estão no campo, conversando com donos de restaurantes, entendendo suas dores e mostrando como a 99 pode transformar suas operações. O time Comercial atua em ritmo acelerado, combinando direcionamento orientado por dados com construção prática de relacionamento. Trabalhamos em parceria com Sales Operations e Produto para garantir que abordemos os restaurantes certos, com a mensagem...
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- La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
- El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante.
- Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas
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- La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
- El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante.
- Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas
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The Premier Growth team is the engine behind our most exclusive vehicle category. We don’t just manage a fleet; we design the standards for the future of electric mobility.
As a Premier Growth Intern, you won't just be watching from the sidelines. You will have a 360° view of the business, acting as a vital link between Strategy, Operations, and Communication. This is a role for someone who wants to understand how a high-growth startup works from the inside out. You will help us ensure our Vehicle Catalog is precise, our driver communication is seamless, and our "Growth Engine" runs at full speed. If...
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The Fintech Support Team is a team to support fintech technology operation in Mexico. Support Engineer is responsible for online system monitoring system performance, product UAT, support ticket handling and collaborating closely with peer teams as well as external vendors to solve the issues successfully.
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The Social Media CX team is a critical extension of CX Operations, managing customer interactions in high-visibility channels where speed, accuracy, and consistency are key. In this role, you’ll own end-to-end Social Media CX process optimization, focusing on operational response flows, scripts, and playbooks to ensure timely and compliant customer support. We’re looking for a structured, analytical, and execution-focused professional who enjoys improving operational performance while working closely with CX Operations, QA, Risk, and other internal teams.
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We are the Courier Structure Team, dedicated to building a rational courier ecosystem that ensures sufficient delivery capacity for the platform while providing differentiated Product-Market Fit for couriers.
This role serves as both the architect and driver of the courier structure, designing and implementing diversified courier models tailored to different business phases and courier needs, thereby maximizing user experience and courier retention
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The data analyst in P&I will contribute to deliver reliable data to business stakeholders and maintain the foundation for a robust data structure while supporting the driver operations inside CX.
In this job you will have the opportunity to work with a multicultural team from all over the world (from arabian to mid-south america, and asia) in a fast-paced environment in a company that is globally transforming the mobility scenario.
The ideal candidate combines strong analytical skills with technical knowledge (SQL). Additionally, self organization and prioritization skills are essential.
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The Sales Operations team is the strategic engine behind DiDi Food’s commercial organization across Colombia, Costa Rica, Peru, and Mexico. We partner closely with Sales Leadership, Strategy, Product, Finance, and cross-functional teams to improve sales productivity, optimize processes, and enable smarter business decisions through data and technology.
Our mission is to empower our commercial teams with scalable tools, actionable insights, operational excellence, and automation that allow them to focus on what matters most: growing our business. We constantly challenge the status quo, leverage AI and technology to eliminate manual work, and build solutions that scale across multiple markets.
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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Our Field Commercial team is the engine behind DiDi's growth in every market we operate in — building partnerships, driving new business acquisition, and ensuring our commercial strategy translates into real results on the ground. As City Manager, you'll take full ownership of commercial performance in your city, leading a team of BDs (Hunters and Farmers) and acting as the key link between local execution and our broader regional strategy.
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We are looking for a regional operations coordinator to join us on the Delivery/Food team in the core of our operations. Our mission is to build the best experience for our users and to drive strategic and fast growth. In this role, you will lead couriers offline acquisition and engagement efforts. This includes creating business hypotheses, testing them, and developing solutions to improve our growth.
Hence, you will be able to improve you leadership skills by managing a team of field leaders and promoter, that will contribute to your professional development.
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A posição de Executivo Comercial tem o foco principal em aquisição, retenção e gestão de parceiros, oferecendo suporte e curadoria para alavancar as operações e garantir um alto desempenho. A rotina é dinâmica e a principal função é desenvolver e expandir a carteira de contas. Como Executivo de Vendas, você terá um papel crucial na prospecção de novos clientes, na venda de novos negócios e na entrega de soluções alinhadas às necessidades específicas de cada parceiro. Com uma abordagem consultiva, será essencial compreender...
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The Fintech Support Team is a team to support fintech technology operation in Mexico. Support Engineer is responsible for online system monitoring system performance, product UAT, support ticket handling and collaborating closely with peer teams as well as external vendors to solve the issues successfully.
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We are looking for a Senior TA Operations Manager to lead and scale our Talent Acquisition Operations function across LATAM. This is a high-impact leadership role responsible for a team of 10+ professionals operating across five strategic pillars: Enablement, Recruiting Technology, Employer Branding, Processes & Policies, and Analytics & Strategic Planning.
As the Head of TA Ops, you will be the operational backbone of the TA LATAM organization — ensuring our recruiters have the right tools, processes, data, and support to...
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We are looking for a Merchant Operations Intern to support the Brazil food delivery team. You will assist with daily campaign execution, data tracking, trend monitoring, andcross-functional coordinationto improve activity performance.