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Take ownership of the overall targets of the SDR team and be responsible for daily team management, lead follow-up, opportunity generation and team development. Lead the team to efficiently engage potential customers and generate qualified sales opportunities, continuously improving lead management efficiency and opportunity quality while building a scalable SDR operating model.
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About the Team
The SBP (Strategy Business Partners) HQ CKA team is responsible for building the strategy for our mid-market restaurant segment (HQ CKA), acting as the connective link between the commercial team and every function across the organization. We are strategists — but also excellent communicators and project managers.
We sit within the central Strategy team, which performs this same function across all business verticals (SBP).
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The Anti-Money Laundering (AML) Operations Supervisor acts as a critical bridge between the Operations Analysts and upper compliance management. The Supervisor ensures that the team efficiently identifies, investigates, and escalates potential financial crimes while strictly adhering to regulatory standards.
The Supervisor is responsible for managing the team for daily operations, providing support on assigned work, keeping track of the team’s Key Performance Indicators (KPIs), and providing feedback to the team, regarding performance results and improvements required.
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Central Operations Team unlocks and allocates financial resources across SSL Mobility — by market, by function, and over time. Business Planning Team is the pillar that decides how the operational budget is distributed and what targets come with it.
As Business Planning Strategy Manager, you will own resource allocation across the portfolio and the methodology behind it. This is a senior individual-contributor role: you'll be an independent owner of decisions that shape where the business invests, anchoring one core market end-to-end while holding the portfolio view that keeps allocation consistent across all of...
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As a User Operations Intern at DiDi, you will support day-to-day user service and quality efforts that directly improve ride safety, platform trust, and user retention across millions of trips; your work will drive measurable reductions in issue resolution time and increase user satisfaction scores. You will join the User Operations team, which focuses on resolving rider and driver concerns, enforcing policy, and optimizing operational workflows to protect user experience and enable scalable, reliable service delivery.
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As a Commercial Manager for DiDi Shop, you will be instrumental in driving growth by identifying and securing new business opportunities. You will manage the entire process from lead generation through to negotiation and ensure a smooth onboarding for new partners. Your proactive approach will help establish DiDi Shop as a leading choice in the market.
Also you will be a key stake holder to create, analize and implement commercial strategies with key partnerts to guarantee user value on DiDi Shop
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Responsible for driving user growth and acquisition across the online grocery markets, continuously optimizing growth outcomes across acquisition, conversion, and retention, and taking ownership of growth results and return on investment. Reports to the Growth Team Lead.
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Estamos à procura de pessoas talentosas para integrar a nossa equipe de Driver Ops! Esta é uma oportunidade empolgante para quem busca um ambiente analítico, orientado por dados e com desafios complexos de negócio.
Se você gosta de trabalhar em equipe, pensar fora da caixa e quer se desenvolver num ambiente dinâmico, este time é ideal para você!
Como parte da equipe de Operações, você vai apoiar o time no desenho de estratégias para melhorar o equilíbrio do marketplace, na análise do comportamento dos motoristas e na identificação de oportunidades de melhoria. Esta função vai te ajudar a desenvolver uma abordagem prática, boas...
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Are you a data-driven problem solver with a passion for turning raw data into actionable insights? As a Strategy Business Partner Analyst, you’ll play a key role in enabling data-driven decision-making, collaborating closely with Strategy Business Partners and cross-functional teams across Latam to support impactful initiatives and operational efficiencies. You’ll leverage your technical skills in data extraction, analysis, and modeling to uncover trends, build clear deliverables, and inform strategic choices. This is your chance to dive deep into business operational data, influence growth, and build your career within a fast-paced, innovative organization.
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As part of the User Core Performance Team, you will support a data-driven group that partners closely with senior leaders and cross-functional teams across Latam. The team focuses on turning data into insights that drive business decisions, improve performance, and identify operational opportunities.In this internship, you will gain hands-on experience working with real business problems, using data to support strategic initiatives and help optimize key processes across DiDi Food. You will work in a fast-paced, collaborative, and learning-oriented environment, where your ideas and analyses will have real impact.
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Procuramos um(a) Estagiário(a) Comercial dinâmico(a), organizado(a) e proativo(a) para se juntar à nossa equipe. O time comercial é responsável por impulsionar o crescimento do negócio através do relacionamento, prospecção e excelência operacional. Nesta função, você atuará diretamente no suporte operacional das etapas do funil de vendas, garantindo que nossos processos de prospecção, onboarding e atendimento a clientes estratégicos funcionem com máxima eficiência e qualidade.
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We are looking for a Product Operations Manager to support our food delivery business (99Food), one of the many initiatives of 99 alongside passenger transportation (99), digital payments (99Pay).
You will work closely with cross-functional teams to develop and implement Product features and lead projects that will improve our users journey and help the growth of the Delivery business. This position offers an unique opportunity to contribute to a rapidly expanding business linein a fast-paced...
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The ideal candidate will have extensive experience in performance marketing and a proven ability to manage budgets and drive measurable results. They should be comfortable working across multiple markets at different stages of maturity, adapting strategies to local contexts while maintaining a clear focus on efficiency and impact.
At DiDi, we’re building one of the most effective and ambitious growth and performance marketing engines in the industry. We’re looking for someone who’s excited to be part of that journey and brings both strategic thinking and operational excellence to the table.
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We are looking for a motivated and creative Communication and Culture Intern to join our Sales Operation team at DiDi Food. In this role, you will provide vital support in shaping how we communicate with our sales force. You will help ensure our core commercial values and culture are authentically represented across various internal channels while gaining hands-on experience in corporate communications, event planning and sales.
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La función principal de un BD Hybrid City Owner es desarrollar y crecer un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un city owner debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
Debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes asociados, aportando con visión estratégica a la mejora de su desempeño y por medio de una excelente atención al cliente, lograr el mantenimiento de relaciones comerciales exitosas a largo plazo. Adicional, mantener en crecimiento su...
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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99Pay moves a large volume of payments every day for users, drivers, restaurants and merchants of the 99 ecosystem. This position is part of the back office of the Customer Fund Management team, 99Pay's treasury, in the reconciliation and operations group. The group is responsible for the daily transactional reconciliation of 99Pay's payment and credit products: matching every transaction (Pix, boleto, cards, transfers and wallet movements on the payment side; loan disbursements, repayments and renegotiations on the credit side) between internal systems, settlement accounts and accounting records, investigating and solving mismatches, and keeping the evidence that supports internal controls and audits. The team works closely with product, engineering, accounting and customer experience...
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You'll join an energetic and diverse global HRBP team, and you'll be based in Sao Paulo
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We’re seeking a resilient and proactive Payroll Specialist to join our multicultural LATAM Payroll Team. This role is critical in ensuring accurate, compliant, and efficient payroll operations across multiple countries while fostering collaboration across regions. Beyond technical expertise, we value ownership, adaptability, and teamwork
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Join our energetic, diverse, and collaborative HRBP team, where every day brings dynamic challenges and exciting opportunities to make an impact. Here’s what’s in store for you: Diverse Environment: Work with talented professionals from different backgrounds who are passionate about making a difference. Creativity Unleashed: Bring your innovative ideas to life as you tackle complex HR challenges and craft strategic people solutions. Excellence in Action: Partner with leaders to shape organizational strategies and drive meaningful change. If you thrive in a fast-paced environment,...
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In DiDi we’re looking for a Paid Marketing intern! As part of the Fintech team, you will be directly involved in testing, evaluating and improving our AI models for creative content and campaigns. You will also be the gatekeeper to ensure the high quality and high standards of our creative materials (images and videos) as well as maintaining key operational dashboards in Excel and Monday. Additionally, you will craft compelling presentations to communicate with different stakeholders inside and outside the company.
Organizational and communication skills are also...
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As a CX Service Design Sr Specialist, you will act as a bridge between operations and data, translating complex service processes into structured insights and scalable solutions.
You will be responsible for deeply understanding end-to-end processes, identifying inefficiencies through data analysis, and designing improvements that enhance both customer experience and operational performance.
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Drivers Brand Connection team is in charge of building the campaigns and platforms to connect with Drivers and help them to find in DiDi their best partner to grow — not just their income, but their story.
Having Drivers who feel proud, connected, and represented is the cornerstone of our business, and from our team we make sure we're telling their stories the right way, at the right time, across every market we serve.
We are looking for an intern who is resourceful and organized. A true team player who is proactive and not afraid of taking on challenges.
You will be interacting with stakeholders across LATAM from different areas, enriching your knowledge of the business and...
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Desde o primeiro dia, você se juntará a uma equipe colaborativa e de alta energia na nossa Unidade de Negócios de Logística. Sua principal missão será acelerar a expansão do 99Entrega— nosso ecossistema de entregas last-mile em rápida evolução —, com foco estratégico na prospecção de contas regionais de médio porte (SMB & Strategic Key Accounts).
Procuramos um profissional de vendas B2B dinâmico, focado em
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99Pay's credit business is growing fast, with a large volume of daily transactions and a portfolio spread across different credit products and funding structures. The Credit Portfolio Treasury Manager owns the daily control of this portfolio and of the money that funds it: cash flows and capital structure of the credit funds, liquidity management, settlement and reconciliation between operational, accounting and banking records, and regulatory reporting. The role works with local and international teams across product, engineering, legal, compliance, accounting and finance to design flows, controls and procedures that make the operation more efficient and less risky, and manages the relationship with banks, fund administrators and other partners. It is a chance to build the...
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The Merchant Service and Governance team is dedicated to empowering our merchants while maintaining a high-quality, trustworthy platform ecosystem. We are responsible for designing, implementing, and refining policies that elevate merchant performance and uphold platform standards. By leveraging deep insights, our team builds robust governance frameworks that balance sustainable merchant growth with a premium user experience.
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As a Food Campaigns Senior Analyst at DiDi, you will design, optimize and measure promotional programs across DiDi Food to drive GMV growth, improve consumer retention and increase merchant ROI; your work will produce measurable uplifts in order frequency, average basket value, and campaign ROI. You will join the Growth & Campaigns team within DiDi Food, where your insights and execution bridge product, marketing, and operations to scale highly targeted campaigns across hundreds of cities and millions of users.
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La función principal de unejecutivo post ventaes desarrollar y mantener un portafolio de clientes sano.
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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You'll join the New Zealand operations team, owning the day-to-day health and growth of our local business. This is a hands-on, high-ownership role at the centre of the market: you'll run and iterate local operations end to end, keep a close eye on how our product performs for riders and drivers, and act as the connective tissue between NZ and the regional Data, Marketing, Product, and Finance teams. New Zealand is a compact but fiercely competitive market, and the team is small — scope is broad, feedback loops are short, and the impact of your decisions shows up in the numbers within the week. We're also changing how the team works: AI tooling is part of the operating model, not a side experiment, so you'll be expected to use it to move faster than a team this size normally...
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A key unit within the Strategy & Planning (S&P) function, the Fintech Strategy team is small and highly selective. It is made up of highly accomplished professionals with backgrounds in technology, management consulting, and investment banking. It has a central role in helping our top leaders answer their most pressing questions and support their most impactful decisions. Our team partners directly with senior stakeholders based in China, to frame problems, structure thinking, conduct research, and generate insights that drive high-impact decisions across DiDi Fintech in Mexico and, increasingly, the broader LatAm region. Members of this team share an endless sense of curiosity and are able to turn raw data into valuable knowledge and actionable insights. Our...
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We are seeking a motivated and detail-oriented Compliance Intern to join our Compliance team. This internship offers an excellent opportunity for a student to gain hands-on experience in the compliance field, supporting various compliance activities, including policy research, documentation, training, and compliance monitoring. The intern will have the chance to work with a dynamic team and contribute to ensuring our organization adheres to the highest standards of compliance.
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Are you a Category Manager? Are you a BP? Here we do it all... If you are creative, energetic, hands on and strong minded team player, come join our amazing Procurement team in Brazil!
Here you will elaborate and execute strategic and operational Procurement activities across the Global Procurement Organization. Ensure alignment to business necessities and stakeholders, so as to the Procurement guidelines and goals. Position will report to the Regional Procurement Manager and Director with a close connection to our global organization.
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The team is responsible for customer funds operation of local digital bank. Work closely with HQ Customer Fund Management team, Finance team and Treasury team. Ensure the safety of customer fund by performing fund reconciliation in backoffice system and dealing with the finding difference. Responsible for liquidity management and cash planning for customer funds. Facilitate funding transfer within Mexico. Work closely with product and technical team to build up the automatic fund management platform system and achieve high efficient and safe fund management procedure. Lead the team to perform SPEI direct operation.
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Our Business Analysis & DS Team serves as a strategic partner to drive data-informed decision-making and optimize business performance. Combining business acumen, advanced analytics, and technical expertise, we uncover actionable insights, shape strategies, and empower growth across key business domains
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Estamos buscando um Gerente de Contas de Logística apaixonado por desafios, excepcionalmente organizado e profundamente focado em resultados. Se você tem um histórico comprovado na gestão e desenvolvimento de fornecedores de última milha e equipes de campo, esta é a oportunidade perfeita para se juntar a nós! Aqui, você terá a chance de liderar com impacto, otimizar fluxos de trabalho e usar suas habilidades analíticas para aprimorar continuamente nossos processos. Buscamos um profissional que saiba como impulsionar a eficiência operacional e o desempenho do parceiro, além de ser um excelente facilitador para a colaboração interdepartamental. Se você tem experiência em gerenciar...
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As a Commercial CKA Intern, you will play a key role in supporting the Commercial team to execute strategic initiatives across our City Key Accounts clients. You will serve as an operational backbone—solving day-to-day backend issues, streamlining processes, and ensuring seamless collaboration with business partners. This position offers a hands-on opportunity to learn how commercial strategy unfolds in the fast-paced food industry while directly driving problem-solving and process improvement.
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As a member of the 99 Food Regional Operations team, you will contribute to top-level global initiatives and drive strategic projects within your region. Your mission is to generate actionable insights, solve complex operational challenges, and improve regional business performance for 99 Food Service, looking into merchants’ quantity, activeness, order output, and service quality.
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We are seeking a data-driven and strategic Senior User Operations Manager to drive growth and retention for our consumer-facing platform. In this role, you will be responsible for the full lifecycle management of our existing user base, designing targeted strategies to boost engagement, prevent churn, and maximize Customer Lifetime Value (LTV). You will play a pivotal role in optimizing our subsidy efficiency and ensuring a best-in-class user experience across our global ecosystem.
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As a Product Operations Intern at DiDi, you will support the supply channel mid-platform team in driving high-quality execution of mobility and platform product initiatives across multiple markets; your work will enable faster feature rollouts, improved product reliability, and measurable improvements in user and driver satisfaction metrics. You will join a cross-functional operations team whose mission is to translate product strategy into scalable operational processes, ensuring platform stability and data-driven optimization across fleet, franchise and ride-hailing.
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As a User Growth Intern you’ll be the go-to expert for data-driven decision-making, working directly with senior leaders and cross-functional teams across Latam to drive impactful initiatives and find operational efficiencies. You’ll leverage your expertise in SQL, Python, or R to uncover insights and shape strategy. This is your chance to be at the heart of decision-making, influence business growth, and collaborate with dynamic teams across a fast-paced, innovative organization.
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You'll join the Growth & Loyalty team and own the partnership's growth agenda across LATAM — Mexico, Colombia, Peru, and Costa Rica. Partnerships are becoming an increasingly relevant lever to expand our marketplace operations, and this role owns how we build it: how we choose partners, how users flow in, what happens to them once they arrive, and what it's worth to us.
This is a build role. You'll start from a blank page, and the plan only works if you can move Product, CRM, Marketing, Finance, and the Partnerships/BD teams — at Senior...
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As an Execution Intern at DiDi, you will support the execution and optimization of large-scale commercial offering efficiency across multiple cities; your work will directly influence measurable KPIs such as promotional coverage for daily order growth, budget efficiency, and more. You will join a cross-functional Execution team that translates strategic priorities into coordinated field actions thorugh process & product improvements executed at city and regional scale.
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You will join the International Food Delivery team, operating at the intersection of merchant growth,and strategic enablement.The team is dedicated to building scalable and reusable merchant marketing frameworks, driving better onboarding experiences, higher marketing participation, increased order volume, and overall GMV growth across international markets.
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The Passenger Loyalty team builds lasting relationships with our most valuable passengers by giving them compelling reasons to choose us more often. Through loyalty programs, targeted incentives, and product experiences, we strengthen retention, increase ride frequency, and deliver on the value we promise our passengers.
We are looking for a Passenger Loyalty Senior Analyst to own one or two key products or programs — including our Membership Program — serving a defined passenger cohort across Spanish-speaking Latin America (SSL). You will help shape their strategy, identify...
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Since DiDi officially launched its internationalization strategy in 2018, its businesses have expanded across multiple countries and regions in Latin America, the Asia‑Pacific and Africa, providing local markets with mobility, food delivery and innovative Fintech services.
As a key component of DiDi Finance’s internationalization strategy, our BNPL (Buy Now Pay Later) business is experiencing rapid growth in the Mexican market.
Join our Mexico‑localized technical team, and you will act as the core technical bridge connecting DiDi with local Mexican merchants. Your technical support and solution delivery will directly drive the roll‑out of DiDi BNPL on major e‑commerce platforms and merchant checkout pages. Together we will build Latin America’s leading digital...
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The User Growth (Experience) Internship role offers a unique opportunity to support the growth of one of the fastest-growing companies in the market, specifically in a new, exciting, and booming business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to help understand our user base and their needs.
The User Success team is at the heart of our customer-centric strategy. As a User Growth (Experience) Intern, you will help build the bridge between user feedback and business action. Your mission will be to support user journey analysis to identify friction points and opportunities for improvement. You won't just look at spreadsheets; you...
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We are seeking a senior and visionary marketing leader to drive the strategy of 99 for Supply across Brazil, ensuring consistency, cultural relevance, the different objectives of the business units and impact at scale. This role goes beyond execution — it requires someone able to translate consumer insights and business objectives into a cohesive narrative, leading multi-channel campaigns, launches of new categories nationally, Creation of value propositions and Brand territories, large-scale experiences, Events for Drivers and couriers users and integrated communication initiatives.
As a Sr. Marketing Manager (D8), you will play a pivotal role in...
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Buscamos uma pessoa motivada, com forte capacidade analítica, pensamento estruturado e interesse em resolver problemas complexos que impactam milhões de usuários diariamente.
Esta posição faz parte do time de Safety & Platform Governance, área responsável por definir as regras, políticas e mecanismos que garantem uma experiência justa, previsível e confiável para passageiros e motoristas na plataforma em relação a pagamentos e transações. Atuamos em temas centrais da jornada para evitar fraudes e trazer mais qualidade na experiência dos usuários e mecanismos de enforcement.
Nossa missão é reduzir...
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A posição de Executivo Comercial na 99 Food é para um profissional responsável por atuar com a base de restaurantes parceiros da plataforma. O foco principal é em aquisição, retenção e gestão de parceiros, oferecendo suporte e curadoria para alavancar as operações e garantir um alto desempenho. A rotina é dinâmica e a principal função é desenvolver e expandir a carteira de contas. Como Executivo de Vendas, você terá um papel crucial na prospecção de novos clientes, na venda de novos negócios e na entrega de soluções alinhadas às necessidades específicas de cada parceiro. Com uma abordagem consultiva,...