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At 99, we’re reimagining logistics in Brazil — and B2C is at the center of this transformation. As a Senior Growth Operations Analyst, you’ll be a key partner in unlocking these growth opportunities. In this high-impact role, you will go way beyond spreadsheets: you will be in constant contact with our Key Accounts (KAs), closely monitoring operational performance, and connecting data intelligence with frontline execution. You will dive into marketplace data, deeply understand our clients' businesses to enhance their experience, conduct research, participate in field visits, and translate insights into clear strategies....
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We are looking for a highly motivated Data Intern who is passionate about solving complex data puzzles. This role is a unique opportunity to bridge data engineering and business analytics. Under the mentorship of the Data team, you will get hands-on experience with big data infrastructure. You will help us investigate data anomalies, assist in building reliable data pipelines, and collaborate with global teams to learn how raw data is transformed into actionable business solutions.
This is a high-impact internship for someone who is curious, persistent, and highly technical, with the ability to go deep, move fast, and solve problems that others...
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A 99 Pay está em busca de um(a) Analista de Dados Sênior para atuar no COE (Centro de Excelência Operacional), sendo responsável por estruturar, analisar e evoluir a qualidade dos dados das operações de Cobrança e Antifraude.
Essa posição terá papel fundamental em garantir a confiabilidade das informações, construção de bases analíticas e geração de insights, apoiando decisões estratégicas e...
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O time de Learning & Culture dedica-se a promover um ambiente de trabalho engajador, inclusivo e de alto desempenho na DiDi. Somos os arquitetos da experiência do colaborador, impulsionando iniciativas que fortalecem nossos valores corporativos e promovem um profundo senso de pertencimento. Buscamos uma Pessoa Estagiária de L&C entusiasta e criativa para apoiar nossas iniciativas de Diversidade e Eventos. Nesta função, você terá a oportunidade de aprender, crescer e contribuir ativamente para moldar nossa cultura de trabalho, ajudando a...
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This position is part of our CX Service Strategy team, where you will join a diverse, multinational group responsible for:
a) enhancing automated solutions through intelligent channel strategies and continuous improvement;
b) ensuring the best possible experience for users in our help center, thinking in the short term and long term vision;
c) design optimal and efficient process
In this role, you will focus primarily on our Food business, work closely with cross-functional teams and build strong relationships with key stakeholders.
As senior analyst, you will be responsible for driving process redesign and product operations projects. You will analyze complex data to identify optimization...
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We are looking for a senior operations analyst to join us on the Operations team. Our mission is to build the best experience forour stakeholders and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
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A posição de Executivo Comercial na 99 Food é para um profissional responsável por atuar com a base de restaurantes parceiros da plataforma. O foco principal é em aquisição, retenção e gestão de parceiros, oferecendo suporte e curadoria para alavancar as operações e garantir um alto desempenho. A rotina é dinâmica e a principal função é desenvolver e expandir a carteira de contas.
Como Executivo de Vendas, você terá um papel crucial na prospecção de novos clientes, na venda de novos negócios e na entrega de soluções alinhadas...
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The Risk Manager will be responsible for developing, implementing, and maintaining risk management policies and procedures. This role will involve preparing risk reports, monitoring risk-related metrics, and ensuring compliance with regulatory requirements.
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The Risk Manager will be responsible for developing, implementing, and maintaining risk management policies and procedures. This role will involve preparing risk reports, monitoring risk-related metrics, and ensuring compliance with regulatory requirements.
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The Senior Compliance Analyst supports the Compliance function by providing expert guidance on Mexican financial regulation, with a strong focus on frameworks issued by the Comisión Nacional Bancaria y de Valores (CNBV), especially those related to Prudential Regulation. This role acts as a key internal advisor, supporting cross-functional teams through ongoing regulatory consultations and ensuring that business initiatives align with applicable regulatory expectations in a fintech environment.
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Você fará parte do time de Fuel Ops, responsável pelo 99Abastece, uma iniciativa inovadora do DriverLab focada em aumentar a rentabilidade e a satisfação dos motoristas por meio de um marketplace inteligente de combustível.
Nosso time trabalha em um ambiente dinâmico,...
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Fazer parte do time de Operações da DiDi lhe dará a oportunidade de se envolver na definição e execução das estratégias e operações do negócio. Esta função orientada por dados exige uma combinação de pensamento analítico inspirado no consumidor e habilidades interpessoais. Você terá a oportunidade de trabalhar em um time enxuto, no qual seu impacto nos negócios da DiDi será claro e direto. Esteja preparado(a) para um ambiente dinâmico, acelerado e desafiador.
Os(as) candidatos(as) ideais para a função de Operações devem possuir forte pensamento estratégico e habilidades analíticas, excelente...
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We are looking for an experienced and data-driven strategy & planning senior manager to lead and optimize marketplace performance across key cities in LATAM. In this role, you'll go beyond execution: you'll define strategy, create scalable processes, and influence cross-functional teams to drive courier growth, engagement, and retention.
As an experienced operator, you’re expected to bring strong business acumen, a track record of solving complex operational problems with data, and a proactive, ownership-first mentality. You will work closely...
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As Campaign&Market Senior Analyst at DiDi, you will turn large-scale mobility and platform data into clear performance insights that directly drive growth and campaign strategies. You will be responsible for end-to-end campaign measurement, market diagnosis, and cross-functional performance reporting that support both operation team and leadership.
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We are looking for a Product Operations intern to support multiple projects on the 99Food business, one of the many initiatives alongside passenger transportation (99) or digital payments (99Pay).
You will work closely with cross-functional teams to develop and implement Product features that will improve our users journey and help the growth of the Delivery business. This internship offers a unique opportunity to contribute to a rapidly expanding business line and to gain hands-on experience in Product Operations.
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Desde o primeiro dia, você fará parte de uma cultura global e colaborativa, onde o seu trabalho influencia diretamente a estratégia e o crescimento da empresa. Como membro do time de vendas da unidade de negócios de Logística, você terá uma excelente oportunidade de desenhar e implementar iniciativas em todo o mercado brasileiro, além de aprimorar continuamente a experiência dos clientes, tanto online quanto offline, por meio dos nossos produtos e operações.
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A posição de Executivo Comercial tem o foco principal em aquisição, retenção e gestão de parceiros, oferecendo suporte e curadoria para alavancar as operações e garantir um alto desempenho. A rotina é dinâmica e a principal função é desenvolver e expandir a carteira de contas.
Como Executivo de Vendas, você terá um papel crucial na prospecção de novos clientes, na venda de novos negócios e na entrega de soluções alinhadas às necessidades específicas de cada parceiro. Com uma abordagem consultiva, será essencial compreender o ecossistema e os desafios diários de um...
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food. Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados. El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes asociados, aportando con visión...
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food. Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados. El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes asociados, aportando con visión...
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
El Farmer debe lograr un buen entendimiento del negocio,...
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La función principal de un City Key Account Farmer es desarrollar y mantener un portafolio de cuentas clave para que tengan un desempeño destacado dentro de la plataforma de DiDi Food. Un City Key Account Farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes/marcas asociados.
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We’re looking for a talent working as the Financial Institution Business Development Senior Analyst (FIBD Senior Analyst) to identify and build partnership with financial institutions, in order to build up a solid cash loan and credit card infrastructure in Mexico for DiDi’s Fintech business. You will manage the local and regional core relationship of various financial partners strategically important to DiDi's fintech business in Mexico, such as card schemes, credit information companies, risk and data vendors etc.
You will have the opportunity to shape and deliver the channel partner...
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We are looking for a Brand Manager who helps drive the growth of our Credit Brands by developing business-driven initiatives that positively impact brand building. This role will be responsible for leading the strategy and execution of brand activities that help shift users' perceptions and improve core metrics for the brand and business. The ideal candidates have proven experience generating growth-driven strategies for memorable brands, ideally in the financial sector.
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The CRM Analyst (Sales) for Inside Sales Operations will play a key role in supporting data-driven decision making, assisting in the optimization of sales processes, and executing operational tasks for lead conversion and sales performance.
This individual will be responsible for monitoring performance dashboards for the sales funnel, helping to ensure that the results of acquisition communications and cadences are aligned with goals. They will also assist with analyzing the lead-to-opportunity lifecycle, reporting on funnel conversion rates, and supporting the continuous optimization of the CRM for Sales teams.
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Como Estagiário em Planejamento Estratégico na 99, você apoiará a definição e acompanhamento de prioridades estratégicas. Seus principais impactos mensuráveis incluem análises que sustentem decisões de alocação de investimento, propostas de iniciativas com KPIs e execução da rotina de cobrança da taxa de serviço dos postos. Você fará parte da equipe de Planejamento Estratégico, atuando como elo entre dados operacionais, áreas de produto e operações regionais para transformar insights em iniciativas prioritárias alinhadas à visão de expansão e rentabilidade da DiDi no mercado brasileiro.
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Buscamos uma pessoa motivada, com perfil analítico e pensamento estruturado, capaz de atuar com consistência no monitoramento de fluxos operacionais e na garantia de que as políticas financeiras sejam aplicadas com rigor. Para ter sucesso nesta posição, você deve ser capaz de navegar entre grandes volumes de dados para garantir a integridade das regras que regem a plataforma, agindo como um ponto de suporte para a identificação de variações e anomalias operacionais.
Esta posição faz parte do time de Transactions Governance, área responsável por todo o ciclo de vida e regras de...
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You will lead the team responsible for the experience consistency of DiDi Premier, our flagship high-end product designed to redefine urban mobility through a better and reliable experience. Our mission is to curate a seamless ecosystem where every touchpoint—for both passengers and drivers—reflects a premium standard.
We are looking for an experienced operator and people leader to own the experience control system for DiDi Premier. You will define and evolve the standards that govern what Premier means in practice, run the audit programs that make compliance signals trustworthy, and own the enforcement architecture that keeps Premier's experience floor non-negotiable.
This is a player-coach role. You will lead and develop a team...
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Seeking a CRM professional with 2-3 years of proved experience on the field to accelerate commercial businesses fronts.This role is designed for people who love creating and transforming processess trough data analysis.
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Seeking an experienced profesional with sales operations and commercial planning background with SQL, Python and data management skills.
This role is designed for people who love creating and transforming processess trough data analysis.
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La misión principal de un Hunter es impulsar la adquisición de condcutores mediante ventas en campo. Tu labor será acercarte activamente a conductores prospectos - especialmente aquellos que activamente están en la industria- en canales de campo de alto potencial como centros comerciales, zonas de alto tráfico y estaciones de transporte.
Buscamos perfiles con fuerte orientacion comercial, capacidad de persuasión y una mentalidad proactiva, que disfruten el contacto cara a cara y que logren convencer a los conductores de unirse a DiDi. Esta posición será clave en el crecimiento estratégico de la base de conductores de DiDi en tu ciudad.
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Team Overview
We are looking for a customer-centric operations analyst to join us on the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.
In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth.
Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
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Team Overview
We are looking for a customer-centric operations analyst to join us on the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.
In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth.
Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
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Team Overview
We are looking for a customer-centric operations analyst to join us on the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.
In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth.
Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
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The Catalog Management Intern role offers a unique opportunity to gain hands-on experience in one of the fastest-growing companies, specifically within the rapidly expanding grocery business line in Latin America. This data-driven role provides exposure to analytical thinking and cross-functional collaboration, supporting the Category team in managing item assortment and improving catalog quality to better engage merchants and users.
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Você fará parte do time de Regional Campaign Ops da 99Food. Nosso foco principal é aumentar a conversão e a recorrência dos nossos usuários por meio de campanhas estratégicas, tanto dentro quanto fora do nosso aplicativo (in and out of app). No seu dia a dia, você terá a oportunidade de exercitar tanto o seu lado criativo quanto o analítico, pois acreditamos que a melhor estratégia nasce da união entre dados e ideias.
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As a member in Search & Recommendation, you will optimize the "User Discovery Journey" for our food delivery platform in Brazil. You will bridge the gap between user intent and merchant offerings, ensuring our algorithms provide the most relevant, high-converting experience from landing to checkout.
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From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Logistics Business Unit sales team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product and operations. The Logistic's BU "99Entrega" helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday.
This data driven role calls for a rare...
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O time de Operações (D-Side) na 99Food é o "motor" que faz a engrenagem girar. Enquanto o comercial traz o restaurante e o marketing traz o cliente, Operações garante que o pedido saia da cozinha e chegue à mesa do usuário de forma eficiente, barata e rápida.
Em uma estrutura D7 (Regional) para o Norte e Nordeste, o foco sai da execução micro e passa para a estratégia de malha logística e sustentabilidade financeira.
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From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Logistics Business Unit sales team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product and operations. The Logistic's BU "99Entrega" helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday.
This data driven role calls for a rare...
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We are looking for a Product Operations Senior Analyst to support multiple projects in the Food business, one of the many initiatives alongside passenger transportation (99), digital payments (99Pay) or items delivery (99Entrega).
You will work closely with cross-functional teams to develop and implement product features and lead projects that will improve our users' (especially couriers') journey and help the growth of the Food Delivery business. This position offers a unique opportunity to contribute to a rapidly expanding business line and to gain hands-on experience in Product Operations in a fast-paced environment.
International contact will be...
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We are looking for a Product Operations Manager to support multiple projects on the Delivery business, one of the many initiatives alongside passenger transportation (99), digital payments (99Pay) or food delivery (99Food).
You will work closely with cross-functional teams to develop and implement Product features and lead projects that will improve our users journey and help the growth of the Delivery business. This position offers an unique opportunity to contribute to a rapidly expanding business line in a fast-paced environment. We are specifically looking for a person with a strong analytical background and attention to detail to support marketplace growth..
International contact will be daily, as main stakeholders are located in China....
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This position is part of our CX Service Strategy team, where you will join a diverse, multinational group responsible for:
a) enhancing automated solutions through intelligent channel strategies and continuous improvement;
b) ensuring the best possible experience for users in our help center, thinking in the short term and long term vision;
c) design optimal and efficient process
In this role, you will focus primarily on our Food business, work closely with cross-functional teams and build strong relationships with key stakeholders. You will be expected to contribute to OKR performance tracking, support product discovery, and...
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We are seeking a highly experienced and leadership driven KYC Manager to oversee a large, dynamic organization of analysts specialized in the Know Your Customer (KYC) screening process. In this critical role, you will ensure the highest standards of compliance across our Credit Card, Cash Loan, and Savings Account portfolios—all while championing a seamless and positive onboarding experience for our users.
Reporting directly to the local Head of Risk Operations, you will act as a strategic bridge, maintaining direct and constant collaboration with our Risk Policy Management teams based in China. The ideal candidate is an outstanding people leader who goes beyond operational metrics, taking deep pride in mentoring,...
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We are looking for talented professionals to join our Governance Strategy and Operation team! This is an exciting opportunity for individuals who are highly analytical, data-driven, and eager to solve complex business challenges. At this moment, we are looking for a Senior Analyst (D6), so if you know someone who would be a great fit, refer them now!
As part of the Governance Strategy and Operation team, the selected candidate will play a key role in optimizing processes, analyzing drivers behavior regarding quality and service governace. This role...
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O time de pós-venda do 99Abastece é responsável por desenvolver e gerenciar o portfólio de postos parceiros da plataforma, garantindo crescimento sustentável e geração de valor para os parceiros e para os usuários.
Nesta posição, buscamos um perfil farmer, para atuar como consultor estratégico, analisando dados de performance e construindo planos de ação para maximizar resultados dos parceiros dentro da plataforma.
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Being part of the ANZ team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
The Vehicle Solutions and B2B team is key in ensuring DiDi’s continued expansion through ANZ by focusing on bringing additional supply and demand into the platform through the...
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Being part of the Driver Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
The Vehicle Solutions team is key in ensuring DiDi’s continued expansion through SSL by focusing on bringing additional supply into the platform through the development of partnerships, strategies around acquisition, conversion and retention. The preferred candidate for this role should possess robust strategic commercial expertise, analytical capabilities, exceptional time-management and organizational skills, and be prepared to set a leading example.
Whether creating innovative...
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As a Senior Specialist within the Central L&D team, you will act as a strategic integrator between technology and operations. In this role, you will not work in a silo; instead, you will collaborate closely with the Quality Assurance (QA) team to enhance existing AI projects.
Your mission is to ensure that technological innovation has a clear execution path toward learning and performance improvement. We are looking for an "AI-First" mindset—someone who can navigate the intersection of quality data and pedagogical solutions, ensuring that every technical advancement directly addresses operational gaps in an agile and measurable way.
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We are a passionate, globally connected CX Culture team operating in a dynamic and innovative environment. Our mission is to reinvent the employee experience and internal engagement by blending deep expertise with a strong spirit of experimentation—and fun.
Within this space, Training & Development (L&D) plays a central role in shaping how our people learn, grow, and connect with a customer-centric mindset. We design and scale impactful learning journeys that empower employees across the globe.
Working across diverse cultures and global teams, we tackle complex...