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In the Food SaaS (Software as a Service) industry, the Resell (Channel/Distribution) Team is the core growth engine for pushing products to a broader market and achieving scalable, explosive growth.
Clients in the restaurant industry (restaurant owners, chain enterprises, bakeries, etc.) are uniquely characterized by being geographically dispersed, heavily reliant on local trust, and highly focused on offline operations. A SaaS company can rarely reach every city and town solely through its direct sales team. This is exactly where the Resell team comes in: to build and manage a massive external sales...
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Undertake the overall targets of the inside sales team, be responsible for the daily management, lead follow-up, performance breakthrough and member empowerment of the assigned inside sales team, lead the team to efficiently complete lead conversion and sales indicators, and build a replicable team inside sales operation model.
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Esta posição faz parte do nosso time Comercial, responsável por impulsionar o crescimento da 99 por meio da aquisição de novos restaurantes e da expansão da nossa presença em bairros estratégicos de São Paulo. Os BDRs da 99 não são apenas vendedores — são o rosto da nossa marca. Estão no campo, conversando com donos de restaurantes, entendendo suas dores e mostrando como a 99 pode transformar suas operações. O time Comercial atua em ritmo acelerado, combinando direcionamento orientado por dados com construção prática de relacionamento. Trabalhamos em parceria com Sales Operations e Produto para garantir que abordemos os restaurantes certos, com a mensagem...
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This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo.
BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations.
The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and...
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As a Growth & Offline Analyste, your mission is to keep the logistics marketplace healthy and balanced every single day, ensuring the right number of drivers are available, in the right places, at the right time.
You’ll work hands-on with incentives, operational levers, and real-time performance signals to manage supply hours, driver availability, and marketplace efficiency. The focus is tactical: monitoring demand (calls), supply (online hours), and execution quality, then acting quickly to correct imbalances.
You’ll translate strategy into concrete actions for drivers: incentive mechanics, activation plans, regional adjustments to make sure they work in practice.
This role is ideal for someone who enjoys operating close to the business, making...
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Being part of the Vehicle Solutions team offers a unique opportunity to shape growth in one of the fastest-scaling companies in LATAM. Expect a dynamic, fast-paced environment where strategic thinking and relationship management directly impact the business.
The Vehicle Solutions team plays a crucial role in DiDi's expansion in Argentina by growing supply through Fleet Partner channels, developing partnerships and driving acquisition, conversion, and retention strategies across the Buenos Aires metro area and beyond.
The ideal candidate brings a sharp consulting mindset, strong commercial acumen, and the ability to manage complex partner relationships in a market with unique regulatory, economic, and operational dynamics. Experience...
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Being part of the Marketplace team puts you at the heart of DiDi’s users and partners. As part of the marketplace team, you will be responsible for bringing initiatives to balance supply and demand, improve passengers and driver retention and as well as pursue efficiency of our engagement activities.
More specifically, the position will be responsible for building deep insights and understanding of the marketplace from a passenger and driver perspective, and bring solutions to those insights and opportunities.
The ideal candidate must have strong analytical skills, data driven solutions, prioritization capabilities and project management skills. The role will demonstrate leadership in multi-skills projects and...
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The Dark Kitchens Strategy & Operations team at DiDi is responsible for driving the growth, efficiency, and overall performance of our dark kitchen ecosystem. We blend data-driven insights with operational expertise to optimize partner performance, enhance customer experience, and unlock new strategic opportunities across the delivery marketplace. Our team works cross-functionally with other teams to design scalable solutions, execute high-impact initiatives, and ensure our dark kitchen partners thrive on the DiDi platform. We operate in a fast-paced, entrepreneurial environment where analytical rigor, creativity, and collaboration...
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As a Business Development Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.
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We are looking for a customer-centric operations manager to join us on the 99Compras Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
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Being part of the Operations team gives you a unique opportunity to help drive growth at one of the fastest-growing companies in the region. This highly quantitative role requires a powerful combination of mathematical intuition, technical coding proficiency, and business acumen.
You will work closely with a high-performing team to launch, scale, and optimize DiDi’s business across Latin America using data as your primary lever. Be prepared for a fast-paced, dynamic, and highly challenging environment. There is never a dull moment!
In this role, you will build the analytical foundation and scalable data tools that oversee critical growth initiatives across the business. Your mathematical models, automated processes, and data pipelines...
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A 99 Food busca um(a) Business Development Manager (BDM) para liderar um time de Business Developers com foco em execução, crescimento da base de restaurantes e alta performance comercial. Essa é uma posição de liderança prática, com forte presença no campo, responsabilidade direta sobre resultados e desenvolvimento contínuo das pessoas.
O(a) BDM será responsável por orquestrar estratégia e execução, garantindo disciplina de...
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The Passenger Growth team owns the full user lifecycle across DiDi's SSL markets — new user acquisition, first-trip conversion, early lifecycle engagement, churned user reactivation, coupon and discount strategy, and the referral program. We operate across five markets (MX, AR, CO, CL, CR) with distinct constraint profiles, and our terminal metric is 28-day call volume per cohort.
We work cross-functionally with Paid Marketing, Product, Ops/Supply, and Business Development. Our edge is diagnostic accuracy — knowing where growth is being lost, why, and which lever is the correct response as well as operational excellence.
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You'll work directly with the Growth and Engagement team managing three LATAM markets - Colombia, Perú, and Costa Rica - supporting data analysis, dashboard reporting, and the day-to-day operational execution of growth initiatives. This is a hands-on role with real ownership: you'll be working with actual business data to help drive decisions across user acquisition, engagement, and promotions
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Being part of the Marketing team will give you the unique opportunity to help drive growth in one of the fastest-growing companies ever. Be prepared for a hectic, fast-paced, and challenging environment. Never a dull moment!
You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi's growth in Mexico!
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The Collection Business Intelligence Specialist provides analytical and strategic support to Collections Operations team. This role is responsible for analyzing designing, calculating, and updating performance bonus schemes, maintaining operational metrics (KPIs / OKRs), and producing actionable insights to drive collection...
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Role Summary
The Senior Business Intelligence Specialist — Fraud Risk provides advanced analytical data driven support to risk operations, translating complexprocesses into accurate metrics
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As a CX Operations Sr. Analyst, you will be responsible for driving Customer Experience strategy and operational excellence initiatives for the market. You will leverage customer insights, operational data, and market trends to identify opportunities, influence business decisions, and lead initiatives that improve both customer experience and operational efficiency.
This role partners closely with Product, Operations, Marketing, Engineering, Risk, and Regional CX teams to ensure customer needs are represented in business decisions while supporting sustainable business growth.
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As a CX Operations Analyst, you will support Customer Experience and Customer Service initiatives by analyzing customer feedback, operational performance, and market trends. You will work closely with cross-functional teams to identify customer pain points, generate insights, and contribute to process improvement initiatives that enhance both customer experience and operational efficiency.
This role is ideal for someone with a strong analytical mindset who enjoys working with data, solving problems, and learning how customer experience impacts business performance.
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We are looking for a responsible Sr Quality assurance specialist in the Chargeback or Fraud.
- The position is complex. This person have to identify opportunity areas, solving problems, propose improvements and communicate with the operation area regarding collection process.
- The ideal candidate will be a competent person who knows how to inspect quality and give feedback to the process.
- He or She will have a thorough knowledge of the processes inherent to the responsibility of the position and will be oriented and focused on results.
- The objective will be to ensure that quality monitoring are carried out in a productive manner to ensure the correct Collection...
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You will join the Mobility team at 99/DiDi, working in Growth to expand our passenger and driver base across cities. The team identifies growth opportunities, runs experiments, and optimizes investments to drive scalable and efficient growth.
As a Growth Operations Analyst, you will combine analytical thinking with operational ownership to design, execute, and optimize growth initiatives. This role is ideal for someone who enjoys turning data into action, testing hypotheses, and driving measurable business impact in a fast-paced environment.
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Estamos em busca de um(a) Analista de Operações dinâmico(a) e proativo(a), que combine habilidades analíticas com uma forte capacidade de execução. Nesta posição, você terá um papel fundamental no planejamento, implementação e otimização de estratégias de engajamento em diferentes categorias de mobilidade na 99. Se você é motivado por encontrar maneiras de destravar valor para o usuário, motorista parceiro e negócio, gosta de desafios e colocar a mão na massa, você é a pessoa certa para a nossa equipe.
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Você irá fazer parte do time de Sales Enablement, sendo uma peça chave para a capacitação e desenvolvimento do time comercial, suportando a expansão, engajamento e outras iniciativas de projetos especiais.
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Estamos em busca de um Estagiário de Business Solution para fazer parte do nosso time de Service Governance na 99!
Nossa missão principal é dar suporte para otimizar o ecosistema dos entregadores, equilibrando os esforços entre a saúde operacional da plataforma, prevenção de fraudes e experiência do entregador!
Nesta jornada você apoiará nos processos diários da área bem como análises de casos específicos de contestações de bloqueios, além de contribuir com os projetos da área e ter trocas com muitos times stakeholders!
Se você gosta de aprender, por a mão na massa e se desafiar, esse desafio...
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The Business Intelligence Team Leader is responsible for overseeing the analytical strategy, data quality, and operational insights across the KYC, Fraud, Risk and Collections domains. This role leads a team of Business Intelligence Specialists, ensuring that all deliverables—reports, dashboards, forecasts, OKRs, KPIs, and incentive calculations—are delivered accurately, on time, and aligned with business objectives.
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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DiDi Rides Business Intelligence team is seeking an intern to support with data and analysis for the decision-making for the LATAM Rides business.
This position will work closely with Sr. Analysts to support business operations, delivering data and analysis for internal driver platform teams.
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We are looking for a BD manager based in São Paulo who can both explore new BD models (including AI-powered solutions) and drive core merchant supply growth in local Asian Culianry.
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A principal missão do nosso time de Operações Logísticas Regionais é desenvolver, engajar e garantir a performance da base de parceiros de entrega, assegurando uma experiência de excelência na plataforma e impulsionando o crescimento sustentável do negócio.
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The Strategy & FinOps Manager owns the intersection of Financial Operations, Business Planning, and Strategic Initiatives across SSL LATAM. This role is responsible for ensuring strong financial governance, leading planning processes such as AOP and long-range strategic plans, and translating operational and financial insights into actions that drive growth, profitability, and operational excellence across the region.
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As a CX Operations Sr Manager, you will be responsible for developing and executing customer experience (CX) strategies that align with business objectives and enhance customer satisfaction. This role requires a dynamic leader who can manage cross-functional teams, drive continuous improvement, and lead strategic projects to elevate the customer experience across multiple countries.
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Become a strategic Business Partner in the creation of stakeholder value by leveraging data to deliver insightful, timely, and accurate information and recommendations that lead to customer-centric improvements in the operation of DiDi’s Fintech business.
The successful candidate must be able to conduct broad and deep-dive analysis, gather and consolidate relevant data using various sources and data-manipulation tools, identify key insights and present findings to team and other stakeholders, demonstrating attention to detail, data-driven thinking, clear communication and strong business acumen.
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The Procurement Center of Excellence (CoE) is a strategic global team responsible for driving governance, process standardization, data analytics, and digital tools across the sourcing organization.
As a Procurement Intern you will be able to directly impact the successful development of the solutions and services which support our daily operations and growth strategy.
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Seeking a proactive team member with customer experience and continuous improvement background to support in different areas and routines in our Experience B2B team. This role is crucial for promoting a culture of continuous improvement within the B2B environment, raising the bar by solving our problems in-app and in customer service, besides reflecting what else we could do to offer an incredible experience as a competitive advantage. This person will work together with B2B service operations leader and other areas to execute our strategy and improve our performance metrics. By facilitating proactive problem-solving and solution-oriented thinking, this position aims be a key player within our B2B business unit.
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Equipe de operações de vendas da região de São Paulo, Brasil.
Sales operations team in the São Paulo region, Brazil.
巴西圣保罗区域销售运营团队。
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O BD Hunter na DiDi é responsável por identificar, qualificar e fechar parcerias comerciais estratégicas que ampliem receita, penetrem em novos segmentos de mercado e otimizem a utilização da nossa plataforma de mobilidade e serviços logísticos; o impacto mensurável inclui aumento de GMV (Gross Merchandise Value), número de parceiros ativos e taxa de retenção de contratos empresariais. Este profissional atuará na equipe de Parcerias e Desenvolvimento Comercial, com missão de acelerar a expansão regional da DiDi por meio de acordos comerciais escaláveis, contribuindo diretamente para metas de crescimento sustentável e vantagem competitiva.
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Join our Resource Optimization Team in Mexico, where you'll optimize prices to boost key metrics and enhance user experience. You'll develop playbooks, frameworks, and tools while collaborating with operations teams to execute impactful strategies. This role is perfect for someone passionate about influencing business outcomes in a fast-paced, data-driven environment.
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We are looking for enthusiastic student who wants to gain experience in the day-to-day operations in a food delivery platform. You will work directly with the Senior Manager and Senior Analyst, acting as a part of the operational engine that designs and executes our business process .
In this role, you will work as an operation intern focused on dealing with the educational materials, support processes design and have hands-on experience on how to deal with the restaurants of one of the most prestigious food delivery platform in Brazil. Your goal is to check the clients operation data, see growth opportinities, processes into content for people to use.
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This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo. BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations. The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and Product to ensure we reach the right restaurants with the right message, and deliver an onboarding experience that feels effortless. The ideal candidate thrives in dynamic environments, enjoys being out in the field, and...
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As a BC (Business Campaign) Campaign Strategy Intern at DiDi, you will support the design, execution, and performance analysis of marketing and activation campaigns that drive restaurants and consumers acquisition, retention, and platform engagement across multiple regions. Your work will directly contribute to measurable increases in user activation rates, cost-per-acquisition improvement, and campaign ROI while helping the campaign strategy team scale targeted programs across DiDi’s large, multi-product ecosystem.
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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We are looking for an outstanding AML professional to lead our AML investigations and operations in Mexico.
This position oversees the day-to-day AML operations, focusing on transaction monitoring reviews, investigations and intelligence. In addition to a vast understanding on intelligence and carrying out investigations, the right candidate for this position is expected to have an ongoing improvement mindset, looking for process efficiency, automatization and the implementation of analytical-driven solutions in the AML investigative space.
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This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo. BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations. The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and Product to ensure we reach the right restaurants with the right message, and deliver an onboarding experience that feels effortless. The ideal candidate thrives in dynamic environments, enjoys being out in the field, and...
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This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo. BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations. The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and Product to ensure we reach the right restaurants with the right message, and deliver an onboarding experience that feels effortless. The ideal candidate thrives in dynamic environments, enjoys being out in the field, and...
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This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo. BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations. The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and Product to ensure we reach the right restaurants with the right message, and deliver an onboarding experience that feels effortless. The ideal candidate thrives in dynamic environments, enjoys being out in the field, and...
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This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo. BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations. The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and Product to ensure we reach the right restaurants with the right message, and deliver an onboarding experience that feels effortless. The ideal candidate thrives in dynamic environments, enjoys being out in the field, and...
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This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo. BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations. The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and Product to ensure we reach the right restaurants with the right message, and deliver an onboarding experience that feels effortless. The ideal candidate thrives in dynamic environments, enjoys being out in the field, and...
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At DiDi, we are building something special, and we want the world to know it. We believe in creativity, connection, and the power of a killer digital strategy. We’re looking for a creative, internet-obsessed, and driven Social Media Intern to join our Regional Social Media Marketing team.
If you live on TikTok, know exactly why a specific audio is trending, and understand how community drives brand loyalty, you’re exactly who we’re looking for.