Are you eager to learn and develop your analytical skills in a fast-paced tech environment? In this role, you'll collaborate on strategies and contribute to the execution of cross-functional projects with teams like Analytics, Commercial, Strategy, and Marketing. As a key player in our execution team, you'll ensure smooth deployments with our main stakeholders, supporting the implementation of promotional strategies for our partners. Working alongside a team of analysts, you'll be instrumental in guaranteeing flawless execution. If you're ready to take on a dynamic role that blends strategy and hands-on execution, we’d love to hear from you!

In this role, you will work with cross functional areas including but not limited to Data, Product, Commercial teams to leverage data insights to locate the most suitable business solutions for restaurant operations.

Join DiDi as Web & Store Intern. The main focus is to improve Egypt's web experience and significantly boost driver registrations through organic efforts. As a key player, you'll employ your skills to refine user journeys, leveraging insights and innovations that make real impact. Collaborate closely with developers, designers, and local teams to drive pur impact as a channel, ensuring an optimized, seamless digital touchpoint for every user. Join DiDi as a SEO Front Developer Intern and dive into the dynamic world of web technologies across nine countries! We're seeking an auto-learner with a zest for proactive problem-solving. You'll be a part of our skilled SEO team, mastering NextJS, Tailwind, and Contentful CMS. This role is perfect for someone...

We are looking for a passionate Product Operations and Analyst who has knowledge in API and has good critical thinking, customer centric, and excellent execution. In this role, you will be working closely with food operations, product and engineering teams globally to operate API integration and develop integration strategies in LATAM.   

Being part of the service governance team will give you the unique opportunity to help drive growth and efficiency in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability to manage cross functional teams. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment. The ideal candidate for this role should have strong strategic thinking, analytical skills, excellent time-management and organizational skills. You will be constantly seeking solutions that scale and ensure the marketplace healthiness, directly impacting the metrics. You will contribute directly to DiDi growth and experience quality in Mexico, Colombia, Costa Rica, Dominican...

La función principal de un City Key Account Farmer es desarrollar y mantener una cartera de cuentas clave para que tengan un rendimiento sobresaliente dentro de la plataforma DiDi Food. Un City Key Account Farmer debe buscar una colaboración beneficiosa para todas las partes implicadas con el fin de lograr un crecimiento rentable para DiDi y los restaurantes/marcas asociados. El City Key Account Farmer debe lograr un buen conocimiento del negocio, convirtiéndose en un asesor de los restaurantes asociados, aportando una visión estratégica para mejorar su...

La función principal de un City Key Account Hunter es prospectar nuevas cuentas clave a través de un riguroso trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de potenciales clientes. El City Key Account Hunter debe tener conocimiento del mercado y sus drivers, e identificar las principales necesidades de cada cuenta para planificar y ejecutar estrategias persuasivas que le permitan adquirir las mejores cuentas del mercado, logrando la confianza que les permita asociarse y trabajar juntos. De la mano de mandos intermedios/altos, jefes de...

As Strategy and Planning Senior Manager, you will collaborate with senior executives, the global strategy team, and local operations to define priorities, allocate resources, and enhance processes. This high-impact role offers the opportunity to drive top-level decisions and foster sustainable growth across diverse teams in a fast-evolving environment.

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in LatAm and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!   You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!  

If you are passionate about business, data and entrepreneurship, this is the position for you! We develop data analysis, business insights and data models to develop business strategies for DiDi's ride-hailing business. This is undoubtedly an excellent opportunity to soak up the world of business and big data-based decisions.

As a Commercial Planning Data Analyst, you will play a key role in supporting the growth and operational efficiency of the business.  You’ll work closely with the sales team and cross-functional partners, leveraging data and market insights to drive decision-making and support the execution of strategic initiatives. This role demands an analytical mindset, innovative thinking, and a proactive approach to problem-solving and process improvement. Your contributions will directly impact the development of sales targets, the tracking of performance, and the launch of new initiatives.

The main function of our sales team is to develop and expand our key account portfolio, ensuring they perform well on the 99 platform.  Through excellent customer service and a consultative approach, the sales executive should establish and maintain successful, long-term business relationships with the partners.

This role will be driving key growth initiatives through cross-functional collaboration. As the driving force behind user acquisition and retention, the team works closely with Product and Marketing to define the core strategy and value proposition, implement promotional campaigns, optimize pricing strategies, and enhance growth-related product features. The ideal candidate will play a key role in shaping the growth team, leveraging data-driven insights, and pioneering innovative approaches to expand the company user base.

This role is part of the Operations team, driving key growth initiatives through cross-functional collaboration. As the driving force behind user acquisition and retention, the team works closely with Product and Marketing to define the core strategy and value proposition, implement promotional campaigns, optimize pricing strategies, and enhance growth-related product features. The ideal candidate will play a key role in shaping growth strategies, leveraging data-driven insights, and pioneering innovative approaches to expand the company user base. 

The main function of our sales team is to develop and expand our key account portfolio, ensuring they perform well on the 99 platform.  Through excellent customer service and a consultative approach, the sales executive should establish and maintain successful, long-term business relationships with the partners.

The Experience & Strategy  CX Ops Manager will be responsible for managing the strategy and service flows. This role will align, design and improve customer experience processes and benchmark, prioritize and implement best practices identified in different countries, companies & cultures. You will also lead strategic projects in order to improve the customer experience among our different sides.  

Within the Experience Strategy Team you will be working on identifying opportunities to improve the way of working to increase conversion and repurchase rates. You will be exposed to a large variety of activities including Product Management, Commercial offering definition, goal setting and vendor management.

Being part of the Safety Online team will give you the unique opportunity to help drive growth and safety in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability to manage partnerships. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's driver onboarding in all the countries where we have operations in Spanish Speaking America. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment.   Our Onboarding intern will be part of a world class team which is the heart of our driver onboarding team. The ideal candidate for this role should have strong strategic...

The Central Operations team is a cross-functional team tasked with optimizing the marketplace through two levers, pricing and resource allocation, while defining and guiding the business strategy across SSL. Strategy is a team within the Central Operations area, our scope and responsibility includes: 1) supporting leadership in defining regional business strategies, 2) making data-driven resource allocation decisions to maximize growth and efficiency, and 3) developing frameworks and communication mechanisms for performance management. As Central Ops Strategy Analyst, you will be responsible for developing analytical dashboards and applying scientific methodologies to support data-driven decision-making. Your role will focus on creating tools and processes...

The Learning & Culture Senior Manager is a strategic leader responsible for driving the organization's learning initiatives and fostering a vibrant, inclusive company culture. This role will design and implement comprehensive training programs, oversee employee onboarding, manage the internship program, coordinate engaging office events, and lead Employee Resource Groups (ERGs) with a focus on Diversity & Inclusion. The successful candidate will ensure all learning and cultural initiatives align with the company’s strategic goals and core values. This role is integral to shaping the...

Estamos em busca de um(a) Analista de Operações dinâmico(a) e proativo(a), que combine habilidades analíticas com uma forte capacidade de execução. Nesta posição, você terá um papel fundamental no planejamento, implementação e otimização de estratégias para canais de aquisição e engajamento de usuários, monitorando a performance e a eficiência dessas iniciativas. Se você possui mentalidade de startup, busca constantemente maneiras de gerar valor e otimizar processos, gosta de desafios e não tem medo de colocar a mão na massa, você é a pessoa certa para a nossa equipe!

Estamos buscando um Analista Sênior de Dados na área de operações para atuar em projetos relacionados à otimização da listagem de portfólio de categorias da 99. É um escopo desafiador que combina o entendimento de estratégias de operações, análise de dados relacionados aos usuários, e testes de melhorias da listagem de categorias para melhor adaptação às necessidades dos usuários ou objetivos de negócio de curto e longo prazo. O profissional vai liderar iniciativas para desenvolver estratégias de otimização baseadas em dados, testar hipóteses através do teste AB, e alinhar andamento e resultados...

As a Sr. Strategy Analyst, you’ll be the go-to expert for data-driven decision-making, working directly with senior leaders and cross-functional teams across Latam to drive impactful initiatives and find operational efficiencies. You’ll leverage your expertise in SQL, Python, or R to uncover insights and shape strategy. This is your chance to be at the heart of decision-making, influence business growth, and collaborate with dynamic teams across a fast-paced, innovative organization.

La función principal de un City Key Account Farmer es desarrollar y mantener una cartera de cuentas clave para que tengan un rendimiento sobresaliente dentro de la plataforma DiDi Food. Un City Key Account Farmer debe buscar una colaboración beneficiosa para todas las partes implicadas con el fin de lograr un crecimiento rentable para DiDi y los restaurantes/marcas asociados. El City Key Account Farmer debe lograr un buen conocimiento del negocio, convirtiéndose en un asesor de los restaurantes asociados, aportando una visión estratégica para mejorar su rendimiento y a través de...

Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in LatAm and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!  

We’re looking for a talent working as the Financial Institution Business Development Manager (FIBD Manager) to identify and build new partnership with financial institutions, in order to build up a solid payment infrastructure locally in Mexico for DiDi’s Fintech business. You will manage the local and regional core relationship of various financial partners strategically important to DiDi's fintech business in Mexico, such as card schemes, clearing houses, banks, acquirers and PSPs.   You will have the opportunity to shape and deliver the channel partner strategies of...

The Quality Management team is dedicated to ensuring service stability and continuous improvement in our international food delivery business. Our mission is to identify, analyze, and resolve online issues efficiently, driving cross-functional collaboration to enhance service quality. In this role, you will work closely with R&D, product, and operations teams to implement proactive monitoring, root cause analysis, and quality enhancement strategies. You will play a key role in incident management, data-driven quality improvement, and knowledge sharing, ensuring seamless operational performance in a high-paced, dynamic environment.

If you’re eager to take on challenges, drive innovation, and be part of a team that’s shaping the future of customer experience in fintech, this is your chance! We’re looking for a passionate and driven intern to join our fast-growing CX Ops Fintech team, where you’ll gain hands-on experience in enhancing the end-to-end customer journey and driving operational excellence. This is not just an internship—it’s...

In this role, you’ll be at the forefront of designing and executing high-impact advertising strategies, working cross-functionally (Product, Marketing, Operations) and partnering with top-tier clients.   We’re looking for a strategic, data-driven, and resourceful trailblazer who thrives on challenges and is eager to elevate our Ads platform to the next level.  

The Customer Service Specialist is responsible for delivering exceptional service in a dynamic and fast-paced environment. The successful candidate will foster a "Customer First" mentality, promote customer loyalty through personalized service, and ensure operational excellence. This role also plays a critical part in continuous improvement efforts by identifying areas for process optimization and developing strategies...

You will partner with HR colleagues locally and globally to develop and implement HR programs directly aligned to business strategy including: performance management, career development, cultural initiatives. As HRBP, is expected for you to like to be part of the business strategy and actively contribute to the business agenda. This position will also be responsible for managing a series of HR projects, coordinating efforts cross functionally so project management and data analytics skills are...

If you’re eager to take on challenges, drive innovation, and be part of a team that’s shaping the future of customer experience in fintech, this is your chance! We’re looking for a passionate and driven intern to join our fast-growing CX Ops Fintech team, where you’ll gain hands-on experience in enhancing the...

We are seeking a dynamic and business-oriented Compliance Sr. Analyst, interested in technology and with innovative ideas. The ideal candidate will have expertise in compliance and is excited to drive different initiatives within all our business lines in Brazil as means to ensure compliance with national and international regulations. The Compliance Sr. Analyst will be part of the Global Risk and Control Compliance Department (RCCD)

Being part of the Operations team for DiDi Delivery will give you the unique opportunity to help drive growth in one of the fastest-growing companies in LATAM. You will have the opportunity to work in a tight team, where you will have a clear impact on the development and growth of DiDi Delivery business. 

Job Description: Operations Intern – Gorceires Team We are looking for a proactive and curious Operations Intern to join our team and support the launch of our operations in Colombia. This role is an excellent opportunity to gain hands-on experience in a fast-paced environment and contribute to the growth of the company. The ideal candidate will be eager to learn, thrive in challenges, and help us improve our decision-making processes through data analysis and operational reporting.

Are you passionate about Electric Vehicles? We want you to join our team!   We're looking for someone with exceptional communication skills, able to express ideas clearly and persuasively. A skilled negotiator who can create win-win solutions for both EV Fleet Partners and DiDi. You should thrive on tackling challenges with creative solutions while staying agile in the fast-evolving EV automotive industry. Building strong relationships, offering customized solutions with empathy, and managing...

Join our Resource Optimization Team in Spanish-speaking Latin America, where you'll optimize prices to boost key metrics and enhance user experience. You'll develop playbooks, frameworks, and tools while collaborating with operations teams to execute impactful strategies. This role is perfect for someone passionate about influencing business outcomes in a fast-paced, data-driven environment.

We are looking for a Quality Assurance Senior Analyst that is responsible to build and maintain relationship with other areas within the company in order to guarantee our quality standards and customer experience satisfaction. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you! As a Quality Specialist you will lead quality projects which will directly affect our customer experience as well as the efficiency for our business, generating impact for thousands of people. In this position you will be part of the QA strategy, contributing...

Buscamos um profissional estratégico, analítico e proativo para liderar a área de BPO e Investigação Antifraude. Este papel é fundamental na gestão das operações de prevenção e mitigação de fraudes na 99Pay.   O candidato ideal deve ter experiência em gestão de operações terceirizadas (BPO), forte capacidade de investigação e...

El Team Leader de KYC es responsable de manejar un equipo de Auditores de KYC, estará supervisando el día a día de la operación, asegurando el cumplimiento a nivel Compliance y Regulatorio; liderarando al equipo a través de la debida diligencia del cliente, escalando problemas potenciales que pongan en riesgo al proceso y a la Compañía.  Asegura que se cumplan los estándares de Calidad fomentando una cultura de mejora continúa dentro del Equipo. 

The Driver Marketing team is in charge of creating campaigns for all new and existing Drivers to find in DiDi their best partner to increase their earnings.    Having engaged Drivers is the cornerstone of our business and from our team we make sure we are giving them the right messages at the right time.  

Being part of the Key Account team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a team, responsible fot the launch and engagement of most important accounts of the platform in Colombia's business. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!

Our Design Team is looking for a high-performing, fresh and passionate intern that will support team projects and initiatives for the whole Latam Region. As a Design Intern, you will be involved in every aspect of the product development process, from brainstorming the next product feature to helping develop a strong design identity in our communications and campaigns. You will be expected to utilize your full range of graphic design and visual design skills.