As a Key Account Specialist - Ecommerce you will be responsible to support the KAMs regarding the account management of  key accounts for the groceries and ecommerce business. This also involves analysis of the  KA performance, support to the P0  Accounts on their requirements and to be the POC with other related areas: Example: Operations, Legal, MKT, others.   We are looking for a proactive and well organized person that can manage multiple customers. The successful candidate should be somebody that can build strong customer relationships. You will be working...

We are seeking an experienced Compensation and Benefits Manager to oversee our company's compensation and benefits strategy for our Spanish Speaking Language LATAM operations. The ideal candidate will have experience managing Compensation and Benefits topics for multiple countries across LATAM, also knowledge about labor requirements and regulations for different countries, and experience developing competitive compensation...

Our Legal area is looking for a high-performing intern that will support team projects and initiatives in Colombia. 

We're seeking talented and thoughtful students to help define and execute our vision. You will work alongside other members of DiDi  Colombia team delivering amazing results and completing challenging tasks every day. You will grow and develop within our team with the chance to continue your career with us after you graduate. 

As part of the Courier Experience Team, our primary objective is twofold. First, to gain a deep understanding of our customers in collaboration with the CX team, leveraging insights from each CX channel to enhance the courier experience with our app. Second, to design, develop, and execute projects on our e-commerce webpage aimed at increasing brand awareness and equipment penetration across each country in SSL.

Join our dynamic team as an Offline Courier Acquisition Specialist! We're seeking a proactive and strategic thinker who thrives in fast-paced environments. You'll collaborate with cross-functional teams, driving innovative strategies to expand our courier network. Your mission? To excel in sourcing, engaging, and onboarding top couriers, making a tangible impact on our growth. If you're passionate about building strong...

This is a new role within the marketing team that reports directly into the Head of Marketing for ANZ. On a day-to-day basis, the successful candidate will play a critical role in supporting the development of brand strategy, as well as the planning and execution of integrated marketing campaigns that continue to grow DiDi's market share and brand affinity in market. This role has become a priority within the business as a result of an increased focus and investment into brand marketing in 2024 and beyond.   Over and above this, we think our greatest competitive advantage at DiDi is our people. We believe that the investment we make into recruitment, training, development, and professional growth will be...

We are looking for a Marketing Leader that can generate impactful marketing campaigns, cobranded partnerships and new restaurant launches along with our top Key Restaurant Partners. The candidate should be able to inspire its own team and influence the operations and commercial teams to achieve business objectives. Should have a consumer centric, creative, innovative, business driven mind, with the ability to translate consumer needs into winning marketing strategies. This position sits in the DiDi Food Marketing team and is a Regional Spanish LATAM role that leads the marketing activities to drive consumers into ordering their favorite restaurants by Didi Food.

Our Design Hub / Marketing area is looking for a high-performing intern that will support team projects and initiatives for the Spanish-speaking Latin America region through outstanding designs and creative thinking. As a Design Intern, you will be involved in every aspect of the development process, from brainstorming the next product feature to tweaking pixels right before launch. You will be expected to use your full range of graphic design and visual design skills. A passion and curiosity for technology and innovation is ideal.

Our Design Hub / Marketing area is looking for a high-performing intern that will support team projects and initiatives for the Spanish-speaking Latin America region through outstanding designs and creative thinking. As a Design Intern, you will be involved in every aspect of the development process, from brainstorming the next product feature to tweaking pixels right before launch. You will be expected to use your full range of graphic design and visual design skills. A passion and curiosity for technology and innovation is ideal.

The Risk Management team is responsible for managing diversified risks associated with our products and business flows, ranging from Payment Account Risk, Pix Risk (MED), fraud chargeback, account take-over, promotion abuse, and money laundering to compliance risk, tracking industry leading technical prevalence, developing innovative and state-of-art methodology to tackle the new challenges emerging from fintech economy ecosystem, for the purpose to protect sustainable growth and maximize business outcomes.

At DiDi, you will be part of a high-impact, fast-moving team to Make Every Day Better for Everyone. Achieving this vision in an organization that spans across global teams, cultures, and ways of working, requires a strong investment in one of our greatest assets: our people.  Reporting to the IBG Chief of Staff, this role will serve as a pricniple architect of a culture strategy in support of a truly global DiDi that is collaborative, innovative, and inclusive

We are looking for a responsible supervisor to oversee the workflow at our facility. The position is complex. It won't just be someone who oversees the work of others. A supervisor is also responsible for advising, solving problems, and serving as a liaison between subordinates and upper management.  The ideal candidate will be a competent person who knows how to guide and train employees. He or She will have a thorough knowledge of the processes inherent to the responsibility of the position and will be oriented and focused on results. * The objective will be to ensure that operations are carried out in a productive manner...

Being part of the Driver Operations team offers a unique opportunity to drive growth in one of the fastest-growing companies ever. Be prepared for a hectic, fast-paced, and challenging environment—there's never a dull moment! The Vehicle Solutions team plays a crucial role in DiDi’s continued expansion through SSL by focusing on increasing supply on the platform. This involves developing partnerships, strategizing around acquisition, conversion, and retention. The ideal candidate should have strong strategic commercial expertise,...

We are seeking someone interested in enhancing 99Pay's AML monitoring routines by exploring new tools, rules, and process automations.

As a Growth Experience Sr. Analyst, you will be at the heart of our Latin American Driver Communities operations. You will manage key aspects of our initiatives, drive growth through innovative iniatives supported by strategic analysis, and operate the program in a high-paced, startup-like environment. This role requires a strong project management skills, feeling comfortable solving ambiguous problems, and a lot of passion for getting from 0-1.

We are seeking the talent together to build a creatively working environment with diverse culture, if you have the background of BPO management, Safety & Security related working experiences, would like to work with cross continental colleague cross functions, you should catch this opportunity.

You will partner with Sales team of 500-600 ppl locally and globally to develop and implement specific HR programs directly aligned to business strategy including performance management, career development, cultural initiatives, etc. Additionally, you will act as an employee advocate - ensuring that employees and managers are able to express concerns in a manner that is respectful of all individuals and supportive of our goal to be "The Employer of Choice."

As the Senior Operations Analyst for User Experience, you will be responsible for ensuring exceptional user experiences. Your role is pivotal in collaborating with cross-functional teams and leveraging your strong analytical skills to improve the overall user experience.

As a member of the Operations team at DiDi Delivery, you will play a key role in driving growth within one of the fastest-growing companies in LATAM. This is a unique opportunity to make a tangible impact on the development and expansion of our business. You'll work closely with a dynamic team, where your contributions will directly influence our success.   Prepare for a fast-paced, challenging environment where no two days are the same. You'll constantly seek scalable solutions and embrace the excitement of working in a rapidly evolving industry.  

We are looking for a Business Development Lead that will manage a team of commercial leaders and develop strong relationships with key clients in the food and beverage industry.

En DiDi Fintech, tenemos la misión de brindar empoderamiento financiero a más personas y comunidades en todo el mundo. Estamos haciendo que los servicios financieros digitales sean más accesibles y brindamos mejores formas para que los usuarios ganen, crezcan y gasten su dinero. Únete a nosotros, ya que ayudamos a nuestros usuarios a crear la tecnología que facilita mejores finanzas.  

Our team is full of people passionate about delivering a WOW service to our clients! In this position, you will be responsible to build and maintain relationship with our BPOs (Business Process Outsourcing) and other areas within the company in order to guarantee our quality standards and customer experience satisfaction. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!

From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.   Being part of the Driver Growth Team will give you the unique opportunity to be responsible for pushing the sustained growth of the DiDi Mobility driver platform while adding value to the marketplace across Egypt and MEA (Middle East and Africa) region via executing new initiatives.

The team is responsible for customer funds operation. Work closely with HQ Customer Fund Management team, Finance team and Treasury team. Ensure the safety of customer fund by performing fund reconciliation and dealing with the finding difference. Responsible for liquidity management and cash planning for customer funds. Facilitate funding transfer within Mexico. Work closely with product and technical team to build up the automatic fund management platform system and achieve high efficient and safe fund management procedure.

As a Senior Strategy Analyst at DiDi Food, you will play a crucial role in shaping and executing our strategic initiatives to drive growth and market leadership.  The Strategy Senior Analyst will work closely with the commercial and engagement teams to reach the full growth potential of the Key Accounts business.

We're looking for a passionate and experienced Treasury Manager to lead our Fintech business lines, who enjoys directing company’s financial actions and contributes to maximize cashflow efficiency. As Didi's fintech treasury manager, you will design and execute company's business plans to ensure correct operation, risk control and regulation compliance. You will also lead interaction with Banks, participate in negotiations for optimal rates and fees to boost DiDi's financial performance. If you like to work in a ever-challenging and dynamic team, this role is for you!

Reporting to the Head of Legal for the ANZ and Middle East, you will provide timely and commercially-focused advice to the company on a wide range of legal issues relating to the business in these regions.

The Risk Strategy team is responsible for developing risk strategy for our products and business flows, including both fraud risk and credit risk, tracking industry leading technical prevalence, adopting innovative and state-of-art methodology to tackle the new challenges emerging from fin-tech industry, for the purpose to protect sustainable growth and maximize business outcomes. We are looking for an experienced risk professional to own the end to end risk policies and response for key loss metrics while maintaining a positive user experience. 

As the Execution Senior Analyst, you will be at the forefront of making sure that our strategies are executed with the highest standard. Therefore we are looking for someone: - Be able to transform strategies into processes that are executable on such tools - Be able transform these processes in a continous improvement loop - Understand how to manage a budget and a tactical strategy - Has a very good business...

From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.   Being part of the Rider Growth & New Launch Team will give you the unique opportunity to be responsible for pushing the sustained growth of the DiDi Mobility  platform while adding value to the marketplace across Egypt and MEA (Middle East and Africa) region via leading & executing new initiatives.

We are looking for a detail-oriented and proactive Finance Business Partner to join our team at a leading SOFIPO in Mexico. In this role, you will work closely with senior executives, handling financial budgeting, forecasting, and regulatory reporting. We need someone with strong analytical skills who can make a significant impact on our financial decisions. If you’re ready to contribute to our financial success, we’d love to hear from you!

The Experience & Strategy CX Ops Manager will manage the strategy and service flows. This role will align, design, and improve customer experience processes and benchmark, prioritize, and implement best practices identified in different countries, companies, and cultures. You will also lead strategic projects to improve the customer experience among our different users.

We're looking for a person with great leadership skills who is able to influence other teams in order to implement our strategy, and also with high analytical skills to work and interpret data that lead to actions. You are going to lead cross-functional projects and finding key insights to capture our main opportunities.

The Central Operations team is a cross-functional team tasked with optimizing the marketplace through two levers, pricing and resource allocation, while defining and guiding the business strategy across SSL. The team’s regional scope gives it a unique exposure to a wide range of areas and marketplace conditions across the country. This person will lead our resource management and pricing strategy for key cities in Mexico while actively contributing in defining the long-term strategy in those cities.   There is a high degree of collaboration in this role: you will work...

About the role DiDi is currently expanding its operations across Mexico and Colombia, therefore accepting applications for both locations. As a Business Development Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with...

A equipe de Qualidade e Treinamento do Call Center de Recuperação de Crédito da Solva é apaixonada por oferecer suporte excepcional e garantir a excelência operacional. Nosso objetivo é impulsionar o desenvolvimento contínuo dos colaboradores e aprimorar a qualidade dos serviços prestados, tanto internamente quanto nos BPOs parceiros. Se você compartilha da nossa visão e deseja fazer parte de uma equipe dinâmica e comprometida em elevar os padrões de qualidade e excelência, venha se juntar a nós na área de Qualidade e Treinamento da Solva!  

A equipe de Recuperação de Crédito da Solva é dedicada, centrada no cliente e focada em resultados. Nosso objetivo é apoiar os clientes na regularização financeira e negociação de débitos. Contamos com especialistas em estratégia, análise de dados, gestão de parceiros e treinamento. Acreditamos que uma vida sem dívidas é mais fácil e estamos comprometidos em ajudar nossos clientes a alcançá-la. Se você compartilha dessa paixão por ajudar os outros, venha fazer parte de uma...

We are looking for a Key Account Specialist to focus on national and international food industry brands. The Key Account Specialist will work closely with the Key Account Manager and the business strategy team to reach the growth potential and maximize the coverage of key accounts. In long-term plan, a KA specialist needs to interact with the clients to support their business growth based on our platform activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future KA manager.

The Finance BP Manager is a significant professional role responsible for providing Spanish-speaking LATAM (SSL) management with analysis and insight of DiDi’s operational and financial performance in coordination with a broader finance team as well as key business stakeholders. Overall objective is to contribute to both effective strategy execution and resources allocation as well as to manage risks. We are hiring a finance manager who will serve as business partner for a strategic business segment.

We are seeking a highly motivated and experienced Sr Key Account Manager to join our team and lead our Key Account team to new heights.    You will be responsible for the acquisition strategy of new key merchants for our platform, making sure they have a smooth and quick onboarding to get them up and running as quick as possible. The Sr Key Account Manager will also be the owner for the growth stategies for our merchants, to reach both DiDi´s and the merchants sales targets.

Our Strategy & Planning team is searching for professional and enthusiastic individuals to join us as full-time Strategy & Planning Sr Manager. This role is a unique chance to dive into the heart of strategic planning within a pioneering landscape in Mexico. As a Strategy & Planning Manager, you will tackle complex challenges and engage with...

As part of DiDi’s User Insights team, you will become the empathy expert by becoming the voice of the users in order to improve and build on all of the experiences that DiDi provides to them. You will be responsible for gathering and transforming all the information into insights that will inform the creation of new product features, new product lines, improvements in the user experience, strategy definition, etc.  You will be the face of DiDi uncovering Users’ motivations,...

El equipo de Gestión de Riesgos es responsable de gestionar el riesgo diversificado asociado con nuestros productos y flujos comerciales, que van desde el riesgo de pago, el riesgo de fraude, el riesgo de crédito hasta el riesgo de cumplimiento y seguridad, rastreando la prevalencia técnica líder en la industria, desarrollando una metodología innovadora y de vanguardia para abordar los nuevos desafíos que surgen del ecosistema de la economía fintech, con el fin de proteger el crecimiento sostenible y maximizar los resultados comerciales.   Buscamos un operador con experiencia en...

In accounting, we help the business grow and succeed by making sure we are aligned with different rules and regulations. Our accurate and timely bookkeeping capabilities allow us to better safeguard our finances, admit a fast-paced environment. We are looking for an experienced accounting manager who has working experience in accounting or audit of personal loan, credit card and payment businesses; and is familiar with accounting principles such as financial assets, expected credit loss and different reporting regulations of central bank.

We're always on the lookout for extraordinary HR talent, don't see a specific role open at this moment? Apply to this job so we have your resume at hand as soon as we have more opportunities!  Our HR team helps make DiDi a great place to work. We attract impactful minds to join us, empowering and growing our people to perform at their best, continuously challenging themselves to achieve their career ambitions. We champion the company culture, listening to the needs of our teams and internal business partners to enable a diverse, inclusive and rewarding environment where our teams can thrive.  

We're always on the lookout for extraordinary HR talent, don't see a specific role open at this moment? Apply to this job so we have your resume at hand as soon as we have more opportunities!  Our HR team helps make DiDi a great place to work. We attract impactful minds to join us, empowering and growing our people to perform at their best, continuously challenging themselves to achieve their career ambitions. We champion the company culture, listening to the needs of our teams and internal business partners to enable a diverse, inclusive and rewarding environment where our teams can thrive.  

We're always on the lookout for extraordinary HR talent, don't see a specific role open at this moment? Apply to this job so we have your resume at hand as soon as we have more opportunities!  Our HR team helps make DiDi a great place to work. We attract impactful minds to join us, empowering and growing our people to perform at their best, continuously challenging themselves to achieve their career ambitions. We champion the company culture, listening to the needs of our teams and internal business partners to enable a diverse, inclusive and rewarding environment where our teams can thrive.  

Diversidade e Inclusão   Diversidade não é uma visão de futuro ou desejo de algo que queremos um dia, é um valor inegociável de quem somos hoje. Temos o objetivo de aumentar a representatividade de pessoas negras na tecnologia, por...

Diversidade e Inclusão   Diversidade não é uma visão de futuro ou desejo de algo que queremos um dia, é um valor inegociável de quem somos hoje. Temos o objetivo de aumentar a representatividade de pessoas negras na tecnologia, por...