Legal and Compliance Department is a key function in supporting the growing business of Fintech. Our job responsibilities include legal advisory, risk identification, regulation monitoring and implementation, and communications between internal teams with Central Bank. 

About the Role: Our DiDi Coporate Partnerships team is seeking a motivated and detail-oriented operations Intern to support our day-to-day activities. This is a fantastic opportunity for a proactive individual looking to gain hands-on experience in the inner workings of a dynamic organization. The Operations Intern will work closely with the Corporate Partnerships and Electric Vehicles team and contribute to the efficiency and effectiveness of our core processes. Responsibilities: - Assist in the preparation of reports and presentations related to operational performance - Provide support in managing and...

Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in LatAm and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!   You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!  

As a Senior HR Analyst / HRBP Consultant, you will work closely with business leaders and HR partners to help design and implement people initiatives that support the company’s strategy and culture. This role offers the opportunity to work across multiple HR areas such as performance management, development, engagement, and organizational design. You’ll be expected to have a strong interest in understanding the business and contributing to its goals through impactful people solutions. This role also involves supporting HR projects and helping coordinate cross-functional efforts, so project management and analytical skills are key.  

We are looking for a Data oriented person with strong data analytics skills to support DiDi Food operatios across LATAM. In this position you will have the opportunity to create value by converting data into powerful insights to take key actions in the day-to-day Marketplace operations. This role will allow you to interact and collaborate with cross-functional teams to lead impactful projects in the industry, as part of the Food Marketplace team you will be expected to learn and refine how we manage city portfolios with a best-in-class approach across the markets DiDi Food operates,   As our data-driven and numbers-passionate team member, you should have a background and advanced skills in SQL, Excel, and Python as well as sound...

We are looking for a Key Account Specialist to focus on national and international food industry brands. The Key Account Specialist will work closely with the Key Account Manager and the business strategy team to reach the growth potential and maximize the coverage of key accounts. In long-term plan, a KA specialist needs to interact with the clients to support their business growth based on our platform activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future KA manager.

La función principal de un ejecutivo post venta (Farmer) es desarrollar y mantener un portafolio de clientes sano.  Un ejecutivo post venta debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable tanto tanto para la empresa como para los clientes. Parte del rol involucra tener un buen entendimiento del negocio y brindar una excelente...

We’re seeking a resilient and proactive Payroll Specialist to join our multicultural LATAM Payroll Team. This role is critical in ensuring accurate, compliant, and efficient payroll operations across multiple countries while fostering collaboration across regions. Beyond technical expertise, we value ownership, adaptability, and teamwork

As a Data Automation & Personalization Specialist at DiDi Food, you will be a key player in shaping our user-centric communication strategy by building automated systems, smart algorithms, and insightful visualizations. Your core mission will be to translate complex datasets into actionable strategies that drive personalization, improve efficiency, and enhance the overall food delivery experience for millions of users.

You will collaborate closely with our excellent product managers and business stakeholders, and taking projects from idea to successful launch and adoption, which will be ultimately responsible for the customer's success. Let's see a world where our everyday lives are better!

You will collaborate closely with our excellent product managers and business stakeholders, and taking projects from idea to successful launch and adoption, which will be ultimately responsible for the customer's success. Let's see a world where our everyday lives are better!

Being part of the Driver Growth Operations team will give you the unique opportunity to work in a tight-knit team that helps drive growth at one of the fastest growing companies ever. You will launch, build and run DiDi's business in Spanish Speaking LatAm.  We're a data-driven, impact-focused team at the heart of DiDi's operations. You'll leverage analytical insights and user-centric thinking to launch and scale innovative solutions that fuel our business growth, sustainability and expansion. This role calls for a rare combination of analytical thinking, user-centricity, execution excellence & interpersonal ability. Ideal candidates should be passionate about using data to create insights, make business decisions, and optimize user experience...

La función principal de un City Key Account Farmer es desarrollar y mantener una cartera de cuentas clave para que tengan un rendimiento sobresaliente dentro de la plataforma DiDi Food. Un City Key Account Farmer debe buscar una colaboración beneficiosa para todas las partes implicadas con el fin de lograr un crecimiento rentable para DiDi y los restaurantes/marcas asociados. El City Key Account Farmer debe lograr un buen conocimiento del negocio, convirtiéndose en un asesor de los restaurantes asociados, aportando una visión estratégica para mejorar su rendimiento y a través de un excelente servicio al cliente, lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.

La función principal de un ejecutivo post venta es desarrollar y mantener un portafolio de clientes sano. Un ejecutivo post venta debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable tanto tanto para la empresa como para los clientes. Parte del rol involucra tener un buen entendimiento del negocio y brindar una excelente atención al cliente...

We are looking for a Key Account Specialist to focus on national and international food industry brands. The Key Account Specialist will work closely with the Key Account Manager and the business strategy team to reach the growth potential and maximize the coverage of key accounts. In long-term plan, a KA specialist needs to interact with the clients to support their business growth based on our platform activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future KA manager.

We are looking for a senior analyst to join us on the Delivery/Food team in the core of our operations. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional...

Our Sales Coordinators will work in DriverLab’s team, focused on innovation projects for our drivers.   Being part of the DriverLab team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever.   This role based on developing new partnerships, coordinating the sales vertical in a new region, leading the acquisition and the partnership development, through the deal with gas stations to join the new 99’s marketplace: 99Abastece. Be prepared for a fast paced, challenging and joyful environment.  

As a member of the Talent Acquisition team, you'll have the opportunity to work in a cross-regional team with international exposure. We spot, engage and hire the high potential students to join DiDi. We drive new growth opportunities for our teams by running talent programs, where our employees can expand their horizons globally.   This is a temporary position with an expected duration of 8 months.

The Advertising team works on traffic commercialization of the

We're looking for someone curious, analytical, critical thinker, detail-oriented, and with the ability to structure your findings— someone who thrives on connecting dots, digging deep, and trying to stay two steps ahead of fraudsters.   As part of our Anti-Fraud & Investigations team, you’ll be on the frontlines of protecting the integrity of our platform and ensuring a safe, fair experience for all users — from consumers and couriers to restaurants and partners. You'll join a diverse, collaborative, and mission-driven group working across countries to fight fraud at scale. To succeed in this role, you’ll need strong investigation...

As a member of the Campus Recruitment team, you'll have the opportunity to work in a cross-regional team with international exposure.  We spot, engage and hire the high potential students to join DiDi. We drive new growth opportunities for our teams by running talent programs, where our employees can expand their horizons globally.

Our Operations Analyst will work in 99’s Quality Governance team, focused on creating and ensuring the quality standards aiming at improving user's value perception. Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. Also, this data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. Be prepared for a fast paced, challenging and joyful environment. Never a dull moment! This data driven role calls for a combination of consumer inspired analytical thinking & interpersonal ability and day to day...

O time de 99Ads tem como missão conectar marcas com pessoas, que estejam interessadas em compartilhar uma jornada. 

Our Customer Experience area is a key to deliver a great experience to our customers. As a CX & Relationship Sr Specialist you will be in charge of working with multiple business stakeholders in order to deploy cross functional projects, analysis and solutions oriented to improve our drivers experience as well drive efficiency for our business, generating impact for thousands of people! You will be accountable for the continuous improvement process in CX and at the same time responsible for drive data analysis and data management of CX. High speed towards implementation and constant learning will be key part of this journey. As a CX & Relationship Sr Specialist you will be working directly with the CX & Relationship Manager for Brazil region managing our...

Social Media (CX)  Coordinator will take on the direct management of the BPO responsible for user interactions on social media platforms, ensuring efficient and strategic customer service. Additionally, the team will generate insights to optimize operational performance and drive the continuous improvement of KPIs. The candidate will have a strong analytical background, experience in customer operations, and a deep understanding of social media platforms to drive impactful decisions.

CX is a key to deliver a great experience to our customers. Our team is BIG and full of people passionate about delivering a WOW service to our clients! In this position, you will be working directly with the CX & Relationship Sr Manager for Brazil and SSL (spanish speakers language) region managing our various BPOs. You will work every day to improve our Customer Service Experience in the different countries where DiDi has services in Latin America. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!

Are you passionate about L&D and Customer Experience? If you have experience designing learning programs to deliver the best customer experience, we'd  like to meet you. As a senior analyst, you will be responsible for planning and delivering training activities, developing training curricula, evaluating training delivery and measuring results for new hire onboarding and tenured CSRs. You will work closely with support teams such as Process Management and Quality Assurance as well as with Operations Frontline in order to promote and sustain our main KPIs. You will be challenged to develop a strong program to deliver education, training and development for our customer experience team for multiple channels (written, voice, in-person). 

A(O) Analista de VendasInternas(SalesDevelopmentRepresentative-SDR)éresponsávelporengajarclientesempotencial

Customer experience is fundamental to providing a great experience for the millions of people who use our services. Our team is BIG, collaborative, and full of people passionate about building exceptional journeys for our users.   In this position, you will be a key player in structuring and governing our initiatives, and working with cross-functional teams  to design, implement, and optimize processes that directly impact our CX operations. We are looking for a leader capable of managing and developing their team, with strong skills in project management, process mapping, and implementing governance structures, passionate about organization, efficiency, people development, and transforming the customer experience through an engaged...

Consultor de negocios capaz de negociar, asesorar, involucrar y desarrollar desde pequeños restaurantes hasta grupos corporativos estructurados, con una sólida responsabilidad para alcanzar los OKRs empresariales.

This role is part of the Operations team, driving key growth initiatives through cross-functional collaboration. As the driving force behind user acquisition and retention, the team works closely with Commercial, Marketing and Product to define the core strategy and value proposition, implement promotional campaigns, optimize pricing strategies, and enhance growth-related product features. The ideal candidate will play a key role in shaping growth strategies, leveraging data-driven insights, and pioneering innovative approaches to expand the company user base. 

As part of the Grocery Delivery Operations team at DiDi, you'll play a key role in improving the overall performance of our on-demand delivery business across Latin America. Reporting to the Senior Manager of Performance, this role is focused on boosting Completion Rate and driving operational excellence for our grocery vertical. You’ll work in a fast-paced, collaborative environment where solving problems at scale and using data to unlock performance gains is at the heart of what we do. Get ready to roll up your sleeves, make decisions with impact, and grow alongside one of the most dynamic teams at DiDi.

Join the New Verticals team for the Delivery (Couriers) and play a key role in driving success at one of the fastest-growing companies in Latam. In this data-driven role, you will contribute to defining and executing business projects that will shape new ventures for the DiDi operation from a delivery perspective.    We are looking for CURIOUS, proactive individuals with strong analytical and...

As a Talent Acquisition Sourcer at DiDi, you will join a dynamic, cross-functional team focused on scaling our Middle Platform across LATAM. You'll own sourcing strategies and help build high-performing teams by connecting top talent with exciting opportunities. You’ll thrive in our fast-paced, high-growth environment — ready to roll up your sleeves, think strategically, and deliver results under tight deadlines.

As a Key Acoount Manager for DiDi Shops, you will be instrumental in driving growth by identifying and securing new business opportunities. You will manage the entire process from lead generation through to negotiation and ensure a smooth onboarding for new partners. Your proactive approach will help establish DiDi Shops as a leading choice in the market.

The Quality Management team is dedicated to ensuring service stability and continuous improvement in our international food delivery business. Our mission is to identify, analyze, and resolve online issues efficiently, driving cross-functional collaboration to enhance service quality. In this role, you will work closely with R&D, product, and operations teams to implement proactive monitoring, root cause analysis, and quality enhancement strategies. You will play a key role in incident management, data-driven quality improvement, and knowledge sharing, ensuring seamless operational performance in a high-paced, dynamic environment.

La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.  El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas. 

As marketers at one of the most iconic brands in the technology space, we play a major role in building long-lasting relationships with our customers. Here, creativity and inspired storytelling combined with powerful business data-based marketing and meaningful content create a genuine human connection with our customers that is unique in the industry. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and on-demand do anything from connecting small restaurants to new customers to uncovering insights that inspire the future of ride hailing.

Are you a Caregory Manager? Are you a BP? Here we do it all... If you are creative, energetic, hands on and strongw minded team player, come join our amazing Procurement team in Brazil!   Here you will elaborate and execute strategic and operational Procurement activities across the Global Procurement Organization. Ensure alignment to business necessities and stakeholders, so as to the Procurement guidelines and goals. Position will report to the Regional Director of Procurement with a close connection to our global organization.

Being part of the Marketplace Team is developing one of the main cornerstones of the business: supply and demand. As part of the broader City Operations organization, our Marketplace team is responsible for the engagement and retention of our users and allocating supply in an efficient and timely manner to support both Driver and Passenger experience within the app. This position will be responsible for building deep insights about the ride-hailing business from a user, pricing, marketplace and competition perspectives. The ideal candidate must have strong analytical skills, data driven solutions, prioritization capabilities and excellent execution. The role will demonstrate proactivity and be ready to grow in multi-skill projects and initiatives.  

As part of the broader Central Ops organization, as a pricing analyst you will have to monitor, structure and execute everything related to pricing, from monitoring of the marketplace, to improving user experience while managing to reach business and financial goals. This position will be responsible for building frameworks & insights that make every day easier understanding the marketplace and anticipating future behaviors within the ride-hailing business. The ideal candidate must have strong analytical skills, data driven mindset, prioritization capabilities, attention to detail and excellent execution. The role will demonstrate leadership in multi-skill projects and initiatives.

The Customer Experience Coordinator will operate within social media channels, leveraging listening tools to monitor interaction quality, track CX metrics, and identify opportunities to mitigate reputational risks for the brand. The ideal candidate will possess a strong analytical background, experience in customer operations, and a deep understanding of social media platforms to drive impactful, data-informed decisions.

As Strategy and Planning Manager, you will collaborate with senior executives, the global strategy team, and local operations to define priorities, allocate resources, and enhance processes. This high-impact role offers the opportunity to drive top-level decisions and foster sustainable growth across diverse teams in a fast-evolving environment.

We are seeking a Senior System Integration Specialist to lead the integration of global third-party delivery services and brand merchants through the OpenAPI platform. This role involves coordinating with cross-cultural teams, ensuring the efficient implementation of custom requirements, and driving the expansion of the platform ecosystem.

We are looking for a committed and experienced accounting manager. This position is based in our Brazil 99 local Office and reports to 99 tech accounting senior manager. As accounting manager, this position will support full accounting functions of 99 tech and 99 food business as local accounting compliance, regular closing, regular reconciliation and multiple reviews, business/finance projects, etc. and collaborate with HQ accounting team to achieve the business success in the region.

This is a fantastic opportunity to step into a pivotal role within a high-energy, fast-growing company, where you’ll have a real impact across the organisation. As a Finance Business Partner, you’ll have a direct impact on shaping financial strategies and influencing key decisions across the business. You’ll work closely with various teams to help build financial systems for new business divisions, and you’ll dive deep into data to uncover opportunities, risks, and financial insights that drive growth. You’ll be part of a close-knit, passionate team that values fresh perspectives and innovative thinking. In this role, your work will be key to the success of...

From day one, you'll be part of a collaborative, global culture where your work directly influences DiDi’s strategy and growth. As a key member of the Passenger Operations Team, you’ll have the unique opportunity to enhance the passenger experience across all Spanish-speaking Latin American (SSL) countries. In this role, you will lead the design and implementation of our communications strategy and drive passenger segmentation efforts to unlock growth opportunities.  

We are seeking a highly skilled and motivated Security IAM Analyst to join our team. The ideal candidate will be responsible for ensuring the security and integrity of our Identity and Access Management systems, managing user identities, and implementing access controls. The role involves working closely with various departments to enhance security protocols and ensure compliance with industry standards and regulations.

As a Commercial Planning Manager, you will play a key role in driving the strategic direction of our sales force. You will collaborate closely with senior leaders, cross-functional teams and the global strategy department to define and execute key business objectives. Your focus will be on defining where we are going with the sales teams, understanding market trends, analyzing internal metrics and building this together with key areas of the business such as Sales, Growth and Logistics. This is a hands-on, high-impact role that requires a combination of data-driven decision-making, innovative thinking and leadership skills to foster a culture of performance excellence.

Estamos em busca de um Estagiário de Direito para integrar nossa equipe de contratos e consultivo. O candidato ideal será responsável por apoiar nas atividades jurídicas da empresa, com ênfase na elaboração, revisão e análise de contratos, além de fornecer suporte no atendimento a demandas consultivas. A posição exige inglês fluente, dada a necessidade de interação com documentos e clientes internacionais.