Estamos buscando um Gerente de Contas de Logística apaixonado por desafios, excepcionalmente organizado e profundamente focado em resultados. Se você tem um histórico comprovado na gestão e desenvolvimento de fornecedores de última milha e equipes de campo, esta é a oportunidade perfeita para se juntar a nós! Aqui, você terá a chance de liderar com impacto, otimizar fluxos detrabalho e usar suas habilidades analíticas para aprimorar continuamente nossos processos. Buscamos um profissional que saiba como impulsionar a eficiência operacional e o desempenho da equipe, além de ser um excelente facilitador para a colaboração interdepartamental. Se você tem...

As a Pricing Manager at 99/DiDi, you will lead the design, optimization, and governance of dynamic pricing strategies that drive ride revenue, utilization, and user experience across millions of daily trips. Your work will directly influence core marketplace metrics such as revenue per trip, conversion rate, and driver supply balance, ensuring sustainable growth and regional scalability. You will join DiDi’s Pricing team within the Logistics Product organization, whose mission is to deliver fair, competitive, and scalable price mechanisms that support growth, maximize platform efficiency, and preserve marketplace equilibrium across regions. In this role, you...

Faça parte do nosso time de Research & Insights, um grupo de profissionais curiosos, focados nas pessoas e guiados por dados, dedicados a entender nossos usuários e solucionar desafios empresariais importantes. Como guardiões da compreensão do usuário, nossa equipe usa dados primários e secundários para ouvir nosso público, identificar suas dificuldades e percepções, e conectar essas descobertas aos principais indicadores de negócio. Nós traduzimos resultados complexos de pesquisas em uma linguagem clara e prática, orientando a tomada de decisões...

We are looking for a Senior Commercial Analyst – Offline Acquisition to support and strengthen city-level driver acquisition through offline channels. This role will work closely with commercial managers and local teams, supporting promoter operations, tracking performance, and generating insights to improve acquisition efficiency, conversion, and cost control. The Senior Commercial Analyst will contribute to execution standards, performance monitoring, and operational playbooks, helping ensure scalable and high-quality driver onboarding across cities.

We are looking for a Commercial Manager – Offline Acquisition to lead and scale city-level driver acquisition through offline channels. This role is responsible for managing promoters and external partners, driving performance across acquisition, conversion, and cost targets, and collaborating closely with commercial and hiring teams to deliver city growth goals.  The Commercial Manager will define execution standards, performance metrics, and operational playbooks to ensure efficient, scalable, and high-quality driver onboarding, while establishing and sustaining a strong performance-driven and sales-oriented culture across cities.

Estamos buscando un Fraud Detection Analyst para unirse a nuestro equipo en Didi. En este rol buscamos un analista con experiencia en gestión de riesgos para operar las alertas de las transacciones con tarjeta de crédito, ponerse en contacto con el titular de la tarjeta para confirmar la información de la transacción, resolver problemas de autorizaciónes y responder a métricas de pérdidas clave mientras se mantiene una experiencia de usuario positiva.

We are seeking a Growth Marketing Manager to join our marketing team. The position is responsible for designing and implementing campaigns and growth strategies that drive user acquisition, conversion, and retention enhancing high local relevance. The ideal candidate should have a strong background in marketing analytics, creative optimization, and user segmentation, with a proven ability to cross-collaborate with relevant stakeholder and translate data insights into actionable marketing initiatives that generate measurable business impact.

We are looking for an experienced and data-driven strategy & planning senior manager to lead and optimize marketplace performance across key cities in LATAM. In this role, you'll go beyond execution: you'll define strategy, create scalable processes, and influence cross-functional teams to drive courier growth, engagement, and retention. As an experienced operator, you’re expected to bring strong business acumen, a track record of solving complex operational problems with data, and a proactive, ownership-first mentality. You will work closely...

As a Business Development Manager, you will lead and empower a team of Business Developer Hunters to boost courier acquisition through offline channels. You’ll design and execute offline neighborhood and city-specific strategies to efficiently grow our delivery capacity. This role combines strategic vision with hands-on execution: designing the systems needed for the offline acquisition channel, activating local partnerships, motivating and holding your team accountable for results and leading by example. Your leadership will be key to developing your team and starting the channel's expasion.

¿Eres una persona orientada a los datos, con pasión por transformar la información en acción? Cómo Intern de CKA Hunting, serás la persona de referencia para la toma de decisiones basada en datos, trabajando directamente con líderes senior, managers y equipos multifuncionales en México para impulsar iniciativas de alto impacto y mejorar la eficiencia operativa. Aprovecharás tu dominio de SQL, Python o R para descubrir insights y definir estrategias.Ésta es tu oportunidad de estar en el centro de la toma de decisiones, influir en el crecimiento del negocio y colaborar con equipos dinámicos dentro de una organización innovadora y de ritmo acelerado.

We are looking for a Key Account Intern to support the execution and operational excellence of national and international food industry brands on our platform. This role will work closely with Key Account Managers, Analysts, and cross-functional teams to ensure that all commercial agreements, promotions, and operational initiatives are accurately implemented and executed on time. The Key Account Intern will play a critical role in administrative support, campaign setup, and follow-up, ensuring that negotiated promotions, discounts, visibility actions, and operational...

You will join DiDi’s Pricing team, where the mission is to deliver fair, competitive, and scalable price mechanisms that support growth, maximize platform efficiency, and maintain marketplace equilibrium across regions.

Join our dynamic and innovative Courier Labs team, a part of the SSL Delivery division within DiDi. Our mission is to drive groundbreaking projects centered around couriers and delivery services. We are a group of global last-mile industry experts, united by our passion for innovation and our drive to push boundaries. If you thrive in a fast-paced, entrepreneurial environment and are ready to tackle the impossible, this is the place for you.

Como Especialista en Operaciones contra el Lavado de Dinero (AML), serás responsable de monitorear y analizar la actividad transaccional en cuentas digitales para identificar y escalar patrones relacionados con el lavado de dinero o comportamientos financieros inusuales. Trabajarás en estrecha colaboración con el Oficial de Cumplimiento para proporcionar alertas bien documentadas basadas en tus hallazgos, y apoyarás las investigaciones recopilando datos relevantes tanto de sistemas internos como de fuentes externas.

As a Project Manager Intern at DiDi, you will support the implementation of an ERP System to help a new Didi Entity. You will join the local team, partnering with external supplier and all areas of company.

As a Senior Strategy & Planning Manager, you will act as a strategic partner to the leadership team. You will own complex, high-stakes strategic initiatives and shape the long-term vision of our business in Brazil and beyond. This role requires navigating ambiguity, influencing without authority, and mentoring the wider team. You will drive top-level decisions regarding business expansion, profitability, and innovation.

As a Strategy & Planning Specialist, you will be the analytical engine of the team. You will support the Strategy Managers and operations leaders by digging deep into data to understand why things are happening. This role is about transforming complex data into clear, actionable reports that help the company track its performance and identify new opportunities for efficiency. It is the perfect environment for someone eager to learn, analyze, and grow within a global tech giant.

As a Strategy & Planning Manager, you will sit at the intersection of data and execution. You will collaborate with senior executives and global strategy teams to drive the rhythm of the business. Beyond just gathering information, you will be responsible for generating insights that directly influence priorities, resource allocation, and process enhancements. This high-impact role offers the opportunity to foster sustainable growth across diverse teams in a fast-evolving environment.

In this role, you’ll be at the forefront of designing and executing high-impact advertising strategies, working cross-functionally (Product, Marketing, Operations) and partnering with top-tier clients.   We’re looking for a strategic, data-driven, and resourceful trailblazer who thrives on challenges and is eager to elevate our Ads platform to the next level.

We are looking for a Partnerships Manager to join the team and report directly to the Partnerships Lead. This role sits at the intersection of commercial growth, strategy, and analytics, and will play a key role in shaping and scaling partnerships that drive impact at a brand and platform level. The ideal candidate is commercially minded, comfortable working with data, and capable of translating insights into clear strategies and execution plans. This person will own and lead key strategic relationships while also developing new partnership opportunities and initiatives.

The Fintech Quality Engineer Team is a newly founded team to support fintech technology operation in Mexico. Quality Engineer is responsible for quality of system, and collaborating closely with peer teams to ensure the product quality.

We are seeking a highly motivated and experienced Public Safety Relations Senior Manager for Brazil, who will oversee the operational engagement with public safety, law enforcement agencies and judicial authorities, serving as an expert partner to the Government Affairs, Security, Legal, Compliance, Online Safety, and Operations teams within the ride-hailing and delivery business.  This crucial position is dedicated to strengthening Didi's Public Safety partnerships, initiatives, and projects across Brazil, while employing technology-driven strategies to ensure strict adherence to data protection, privacy, and regulatory compliance standards.  

As a Product Manager at DiDi, you will define and deliver mobility and platform products that increase user engagement; your work will be measured by improvements in monthly active users (MAU), and Gross Booking Value (GBV). You will join a cross-functional product team focused on building scalable, data-driven features for ride-hailing and public transportation, ensuring the product roadmap aligns with DiDi’s strategic priorities of operational excellence, platform safety, and profitable growth.

As an Intern in the Finance department, your role will be helping the Finance Business Partners of the Food business with the consolidation of information, key analysis for the business, and other projects for our users on a continuous basis. 

Finance planning and analysis team supports the core ride-hailing business in Brazil. We oversee budgeting, forecasting, and strategic financial analysisto provide insights for strategic planning, operational decisions,...

This is a fantastic opportunity to step into a pivotal role within a high-energy, fast-growing company, where you’ll have a real impact across the organisation. As a Finance Business Partner, you’ll have a direct impact on shaping financial strategies and influencing key decisions across the business. You’ll work closely with various teams to help build financial systems for new business divisions, and you’ll dive deep into data to uncover opportunities, risks, and financial insights that drive growth. You’ll be part of a close-knit, passionate team that values fresh perspectives and innovative thinking. In this role, your work will be key to the success of the business, and you'll have the chance to leave your mark as we scale and expand.

As a Pricing Intern at 99/DiDi, you will support the analysis and monitoring of pricing strategies that impact ride revenue, utilization, and user experience across millions of daily trips. Your work will help the team understand performance drivers and contribute to improvements in key metrics. You will join DiDi’s Pricing team within the Logistics Product organization, whose mission is to deliver fair, competitive, and scalable price mechanisms that support growth and marketplace balance across regions. In this role, you will work closely with senior analysts to learn pricing models, analyze results, and help implement data-driven improvements.

As a Pricing Analyst at 99/DiDi, you will support the development, optimization, and monitoring of dynamic pricing strategies that impact ride revenue, utilization, and user experience across millions of daily trips. Your work will contribute to key metrics such as revenue per trip, conversion rate, and driver supply balance through data analysis and experimentation. You will join DiDi’s Pricing team within the Logistics Product organization, where the mission is to deliver fair, competitive, and scalable price mechanisms that support growth, improve platform efficiency, and help maintain marketplace balance across regions. In this role, you will work closely...

This role sits within the Channel Operations team of the CX team and plays a key part in shaping how users experience and access support. As a Product Operations Analyst for channels team, you will contribute to defining and evolving data-driven channel strategies that balance automation, efficiency, and customer experience across our CX ecosystem. The role is primarily focused on the Mexico Fintech business, where you will work closely with cross-functional stakeholders to understand business needs, support performance tracking, and translate insights into scalable channel improvements. You will be part of a diverse, multinational team and will gain exposure to product discovery, OKR tracking, and continuous...

We are looking for an individual with strong operational and analytical skills to improve User Experience, as a lever to drive demand growth. In this role, you will be encouraged to work cross-functionally in different projects, analyze problems, propose solutions and work with key stakeholders to build tech to improve our experience. This is a key position that can make a big impact on the business by improving user journey in the app.

We are looking for people who are curious about human behavior and user experience! Who are open to new perspectives and who want to see their exercises and solutions reflected in the improvement of mobility in Brazil.

We are looking for a Business Development Sr. manager to lead a team of commercial leaders and develop strong relationships with key clients in the food and beverage industry. This will a key position as leader of leaders, engaging with Ops team to create commercial strategies and achieve exceptional growth.

As a Business Development Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.

Você fará parte, como contribuidor individual, do recém-criado time de Commercial Quality dentro da estrutura de Commercial Enablement da 99Food, uma operação focada em escalar vendas externas de alta performance com as competências, consistência e impacto corretos. Sua missão será atuar como o “guardião da qualidade”, monitorando toda operação comercial — desde a execução de habilidades até o uso de sistemas e a aderência aos processos — garantindo diagnóstico rápido e correção ágil. Esta posição...

We’re looking for a curious, analytical, and critical thinker with a strong safety mindset and the ability to translate safety gaps into preventive solutions and strategic recommendations. Someone who can connect dots, work through ambiguity, and proactively stay ahead of evolving fraud patterns. As part of our Safety Operations Team, you’ll play a key role in protecting the integrity of our platform across Food delivery, ensuring a safe and fair experience for customers, couriers, and merchants. You’ll work closely with regional and global stakeholders to own safety issues end-to-end and help shape scalable safety responses. To succeed in this role, you’ll...

We are looking for talented professionals to join our Operations / Strategy team! This is an exciting opportunity for individuals who are highly analytical, data-driven, and eager to solve complex business challenges. We are building a pipeline for multiple levels, ranging from Analyst (D5) to Senior Manager (D8+) roles, so if you know someone who would be a great fit, refer them now! As part of the Operations / Strategy team, the selected candidates will play a key role in optimizing processes,...

La función principal de un ejecutivo post venta es desarrollar y mantener un portafolio de clientes sano. Un ejecutivo post venta debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable tanto tanto para la empresa como para los clientes. Parte del rol involucra tener un buen entendimiento del negocio y brindar una excelente atención al cliente para lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.  

La función principal de un City Key Account Farmer es desarrollar y mantener un portafolio de cuentas clave para que tengan un desempeño destacado dentro de la plataforma de DiDi Food. Un City Key Account Farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes/marcas asociados. El City Key Account Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor  de los restaurantes asociados, aportando con visión estratégica a la mejora de su desempeño y por medio de una excelente atención al cliente, lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.

You will join the team responsible for building and executing the marketplace strategy for DiDi Premier, our flagship high end product designed to redefine urban mobility through a better and more reliable experience. Our mission is to create the right market conditions for passengers to consistently receive a premium experience, while enabling Premier drivers to maximize earnings in a sustainable way. This requires thoughtful design and ongoing optimization of how supply and demand interact across cities. We are looking for a data driven Senior Analyst to support the evolution of the DiDi Premier marketplace. In this role, you will work at the intersection of strategy and...

The Dark Kitchens Strategy & Operations team at DiDi is responsible for driving the growth, efficiency, and overall performance of our dark kitchen ecosystem. We blend data-driven insights with operational expertise to optimize partner performance, enhance customer experience, and unlock new strategic opportunities across the delivery marketplace. Our team works cross-functionally with other teams to design scalable solutions, execute high-impact initiatives, and ensure our dark kitchen partners thrive on the DiDi platform. We operate in a fast-paced, entrepreneurial environment where analytical rigor, creativity, and collaboration come together to shape the future of food delivery.

We are looking for a results-oriented Manager of Strategy & Planning (S&P) to join our team. This role operates at the intersection of Finance, Operations, and Strategy, with a strong focus on execution, performance tracking, and cross functional coordination to support the company’s growth priorities across multiple business units. The ideal candidate is a hands on manager with strong analytical skills, responsible for structuring planning cycles, monitoring key metrics, developing analyses and business cases, and working closely with cross functional teams to ensure initiatives are delivered on time and with impact. This role requires the ability to turn strategic guidelines into clear action plans, support senior...

You will join the team responsible for the end-to-end journey of DiDi Premier, our flagship high-end product designed to redefine urban mobility through a better and reliable experience. Our mission is to curate a seamless ecosystem where every touchpoint—for both passengers and drivers—reflects a premium standard. We are looking for a data-driven Senior Analyst to own the experience consistency engine of DiDi Premier. You will act as the guardian of the experience through the implementation and design of superior service standards. This role combines hands-on execution with system design, ensuring experience standards are consistently enforced while improving how quality is governed at scale.You will lead the expansion of these standards into new...

- La función principal de unejecutivo post ventaes desarrollar y mantener un portafolio de clientes sano. - Un ejecutivo post venta debe buscar una colaboración ganar - ganar...

 You’ll be joining the Strategy – Key Accounts (KA) Team at DiDi Food Mexico City (CDMX) — a mission-driven group focused on transforming how we leverage data to drive smart, scalable decisions across core business functions. Our team partners with cross-functional stakeholders (Product, Operations, BI, and Tech) to unlock insights that accelerate growth and operational excellence. In this role you will be the primary data engineering contributor, ensuring our systems are reliable, connected, and ready to power strategic and analytical needs. This is a unique opportunity for someone early in their data career to shape key data foundations within a rapidly evolving tech organization.

The Fintech Technical Support Team is a team to support fintech technology operation in Mexico. Technical Support Engineer is responsible for monitoring system performance, and collaborating closely with peer teams as well as external vendors to solve the issues successfully.

This role is focused on deeply understanding partner needs and improving their overall experience, so they can truly see 99Food as a reliable and trustworthy partner. We’re looking for a team player who embraces shared responsibility across the business — someone who contributes to decision-making and prioritization with a holistic view. You’ll be expected to collaborate with other squads if needed, just as they’ll support yours — that’s the spirit we value....

As a CX Operations Sr. Analyst at DiDi, you will drive improvements in rider and driver experience by turning large-scale operations data into prioritized, measurable initiatives that reduce friction, lower incident rates, and increase retention; your work will directly influence product and regional operations policies and deliver measurable KPI uplifts (e.g., CSAT, Customer Effort Score, Competitive Intelligence Index). You will join the Customer Experience Operations team, whose mission is to ensure safe, reliable, and delightful mobility experiences across markets by aligning front-line feedback, cross-functional programs, and automated tooling to scalable operational processes.

Estamos em busca de uma Analista de Operações dinâmica e proativa, que combine habilidades analíticas, pensamento estratégico, boa comunicação e capacidade de execução. Nesta posição, você terá um papel fundamental na discussão e melhoria do produto de nossas categorias, do monitoramento de nossa performance competitiva em grandes cidades, da idealização de estratégias para defesa do nosso market share. Se você possui mentalidade de startup, busca constantemente maneiras de gerar valor e otimizar processos, gosta de desafios e não tem medo de colocar a mão na massa, você é a pessoa certa para a nossa equipe!

Estamos em busca de uma Analista Sênior de Dados dinâmica e proativa, com interesse em atuar dentro do nosso time de negócios de Operações. Queremos um perfil que combine fortes habilidades analíticas, pensamento estratégico, busca por inovação e capacidade de execução. Nesta posição, você terá um papel fundamental em projetos estratégicos de segmentação de usuários, análise de ganhos e lançamento de inovações competitivas. Se você possui mentalidade de startup, busca constantemente maneiras de gerar valor e otimizar processos, gosta de...

At DiDi, we are building a cross-functional marketplace team to support the growth and long-term competitiveness of our Australia business. The team is responsible for driving core marketplace outcomes by aligning pricing strategy, market and user intelligence, product execution, and experience optimization across the end-to-end rider and driver journey. Working closely with product, algorithm, transaction, and regional operations teams across Beijing and Melbourne, we focus on translating data and market insights into concrete product improvements and experience-level optimizations—from pricing logic and product...