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As a Sales Ops Sr. Manager, you will play a pivotal role in driving the strategic direction and operational efficiency of our commercial teams. You will collaborate closely with senior leaders, cross-functional teams, and the global strategy department to define and execute key business objectives. Your focus will be on analyzing market trends, setting ambitious yet achievable targets, and building strong relationships with the sales team to ensure continuous growth. This is a hands-on, high-impact role that demands a combination of data-driven decision-making, innovative thinking, and leadership skills to foster a culture of performance excellence.
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From day one, you will join a high-energy, global culture where your ability to open doors and close big deals directly drives our market expansion across Brazil. As part of the Logistics Business Unit sales team, you will focus on scaling 99Entrega—our fast-growing last-mile delivery ecosystem.
This role demands a pure Hunter mindset. Being a sales leader in this team is a unique opportunity to build and grow a high-impact business inside 99, taking total ownership of outbound prospecting, navigating complex B2B buying centers, and winning high-volume medium and enterprise accounts from scratch.
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From day one, you will join a high-energy, global culture where your ability to open doors and close big deals directly drives our market expansion across Brazil. As part of the Logistics Business Unit sales team, you will focus on scaling 99Entrega—our fast-growing last-mile delivery ecosystem.
This role demands a pure Hunter mindset. Being a sales leader in this team is a unique opportunity to build and grow a high-impact business inside 99, taking total ownership of outbound prospecting, navigating complex B2B buying centers, and winning high-volume medium and enterprise accounts from scratch.
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We are a startup inside DiDi.
We are building a completely new logistics supply model for food delivery in Mexico — not optimizing something that already works, but figuring out from scratch what should exist. Everything here is 0 to 1: the partner network, the pricing logic, the target system, the settlement infrastructure. Most of it did not exist eighteen months ago. Some of it does not exist yet.
That means the answers are not in a playbook. There is no team down the hall who solved this last year. You will define the metric before you can hit it, build the mechanism before you can run it, and be wrong in public often enough to learn fast. The work is genuinely hard, and the ambiguity is real — but so is the ownership....
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Acerca de la empresa:
Somos una empresa internacional de tecnología que está reinventando nuestra industria, a través del poder de los datos. Estamos acelerando nuestra huella global con operaciones en múltiples países y estamos buscando expandir nuestro equipo comercial para continuar con este crecimiento acelerado.
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Estagiar no time de Commercial Planning da 99 te dará a oportunidade incrível de acelerar o seu desenvolvimento em uma área altamente estratégica! Você vai mergulhar no universo de Sales Ops e CRM, trabalhando lado a lado com times e lideranças para mapear processos comerciais, identificar melhorias da operação e construir um funil de vendas poderoso. Os projetos e processos que você atuará contribuirão diretamente para a expansão da DiDi na América Latina! 🚀 Aqui, você terá espaço para colocar a mão na massa! Queremos alguém...
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Buscamos uma pessoa analítica, estratégica, organizada e com perfil hands-on para fazer parte do time de Marketing 99 Mobilidade.
Nesta posição você terá visibilidade sobre diferentes frentes do negócio e participação em projetos relevantes para uma das principais marcas de mobilidade do Brasil, com espaço para desenvolver visão estratégica, capacidade analítica e experiência...
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Você fará parte do time de Fuel Ops, responsável pelo 99Abastece, uma iniciativa inovadora do DriverLab focada em aumentar a rentabilidade e a satisfação dos motoristas por meio de um marketplace inteligente de combustível.
Nosso time trabalha em um ambiente dinâmico,...
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Working at DiDi means solving real problems for millions of riders, eaters, drivers and couriers across Latin America — on one of the region's largest ride-hailing and delivery platforms, built to be every day better for everyone. This role is a unique opportunity to gain hands-on experience in a fast-growing, data-driven environment, where decisions doesn't stay in a deck — it ships to a real city before the week is out.
As a Legal Intern, you’ll handle real matters with care, keeping us compliant across markets, and learning how law works inside a company that never stops moving.
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Working at DiDi means solving real problems for millions of riders, eaters, drivers and couriers across Latin America on one of the region's largest ride-hailing and delivery platforms, built to be every day better for everyone. This role is a unique opportunity to gain hands-on experience in a fast-growing, data-driven environment, where decisions doesn't stay in a deck — it ships to a real city before the week is out.
As a Business Development Intern, you will grow the side of the marketplace that doesn't ride or order — the restaurants, merchants and partners who make it bigger. You will help us translate complex data into clear stories for the commercial...
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Working at DiDi means solving real problems for millions of riders, eaters, drivers and couriers across Latin America on one of the region's largest ride-hailing and delivery platforms, built to be every day better for everyone. This role is a unique opportunity to gain hands-on experience in a fast-growing, data-driven environment, where decisions doesn't stay in a deck — it ships to a real city before the week is out.
As a Data & Analytics Intern, you will turn DiDi's raw data into the decisions that run a multi-country marketplace — from what a ride should cost to which experiment gets scaled. This role is built for people who trust a numbers and won't...
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Working at DiDi means solving real problems for millions of riders, eaters, drivers and couriers across Latin America — on one of the region's largest ride-hailing and delivery platforms, built to be every day better for everyone.
This role is a unique opportunity to gain hands-on experience in a fast-growing, data-driven environment, where decisions doesn't stay in a deck — it ships to a real city before the week is out.
As a Finance Intern, you will build the models and frame the choices that decide where DiDi invests next, collaborate with cross-functional stakeholders, and gain valuable exposure to how financial metrics connect to operational performance in a real-world. You won’t just be watching...
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Working at DiDi means solving real problems for millions of riders, eaters, drivers and couriers across Latin America on one of the region's largest ride-hailing and delivery platforms, built to be every day better for everyone. This role is a unique opportunity to gain hands-on experience in a fast-growing, data-driven environment, where decisions doesn't stay in a deck — it ships to a real city before the week is out.
As an Operations Intern, you will bridge the gap between the digital marketplace and the physical world — the riders, drivers, couriers and restaurants who make it real. This role is built for people who knows the answer isn't always obvious and a decision made today changes tomorrow's numbers. Y
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Working at DiDi means solving real problems for millions of riders, eaters, drivers and couriers across Latin America on one of the region's largest ride-hailing and delivery platforms, built to be every day better for everyone. This role is a unique opportunity to gain hands-on experience in a fast-growing, data-driven environment, where decisions doesn't stay in a deck — it ships to a real city before the week is out.
As a Product & Design Intern, you will help decide what DiDi builds next and how it feels to the people who use it — from framing the problem to shipping the fix. This role is built for people who'd rather see their work live in the app...
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Working at DiDi means solving real problems for millions of riders, eaters, drivers and couriers across Latin America on one of the region's largest ride-hailing and delivery platforms, built to be every day better for everyone. This role is a unique opportunity to gain hands-on experience in a fast-growing, data-driven environment, where decisions doesn't stay in a deck — it ships to a real city before the week is out.
As a Marketing Intern, you will help DiDi show up where our customers already are — on the feed, in the inbox, on the street, behind the wheels — and prove it with the numbers behind every campaign. This role is built for those who wants to learn how to build campaigns that grow the platform;...
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Monitorar KPIs para acompanhar a performance do marketplace e o comportamento de entregadores, atuando com agilidade sempre que necessário para melhorar a experiência;
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Apoiar o desenvolvimento de estratégias operacionais com impacto direto nos nossos resultados do dia a dia;
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Demonstrar curiosidade analítica, dimensionando problemas com precisão antes de resolvê-los e questionando dados ou métricas atípicas;
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Aplicar e consolidar sua base técnica no dia a dia, utilizando planilhas e
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La función principal de un City Key Account Farmer es desarrollar y mantener un portafolio de cuentas clave para que tengan un desempeño destacado dentro de la plataforma de DiDi Food. Un City Key Account Farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes/marcas asociados.
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We are looking for a highly analytical, strategically minded, and results-oriented professional to join the team responsible for variable compensation across our field operations. This role will play a key part in designing, monitoring, and continuously improving incentive models, ensuring that targets, KPIs, and rules are aligned with business priorities and drive the expected operational behaviors.
In this position, you will transform data into actionable insights and recommendations, develop simulations and forecasts, monitor the performance of variable compensation cycles, and support leadership decision-making. You will also be responsible for the end-to-end governance of the process.
We are looking for someone who is highly organized,...
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As a Talent Experience Coordinator, you will play a crucial role in our talent acquisition process. You will be responsible for scheduling and coordinating all aspects of the recruitment process, ensuring an exceptional candidate experience. In this fast-paced industry, you will work closely with various stakeholders to help us build the exceptional team that drives our success.
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We are the Courier Structure Team, dedicated to building a rational courier ecosystem that ensures sufficient delivery capacity for the platform while providing differentiated Product-Market Fit for couriers.
This role serves as both the architect and driver of the courier structure, designing and implementing diversified courier models tailored to different business phases and courier needs, thereby maximizing user experience and courier retention
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We are looking for a highly analytical, detail-oriented, and proactive Customer Success Analyst (Account Ops & Onboarding) to support the DiDi Food team in Colombia and LATAM.
The Account Ops and Onboarding area sits at the heart of our Customer Success organization. We manage the end-to-end operational lifecycle of our restaurant partners—from ensuring a seamless store setup and managing the logistics of operational devices, to driving feature adoption and providing technical support to drive restaurants' long-term...
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As a User Operations Intern, you will support the Growth Ops team in driving user growth and engagement. You’ll gain hands-on experience in analyzing user data, designing promotional strategies, and coordinating cross-functional projects that improve the user journey. This is a great opportunity for someone who wants to learn how tech companies scale products and optimize operations.
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We are looking for an Online Media Manager that owns the planning, supports execution, optimization and measurement of digital media campaigns across our business.
This role will translate campaign briefs and business objectives into actionable digital media plans, working closely with Channel Managers, Marketing teams, Creative teams, Analytics and our media agency.
You will be responsible for ensuring campaigns are properly planned, implemented, monitored and optimized, while turning campaign performance into clear insights and learnings that can improve future media decisions.
We are looking for someone who combines strong digital media fundamentals, is curious about integrated media planning, with analytical thinking,...
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As an Operation Analyst for Brazil Food at DiDi, you will drive operational excellence and marketplace growth for our food delivery business in Brazil by analyzing supply-demand dynamics, optimizing fulfillment efficiency, and informing regional strategy through data-driven insights; your work will directly impact order completion rates, delivery times, and unit economics across major Brazilian metros. You will join the Brazil Food Operations team whose mission is to scale safe, reliable, and cost-effective food delivery by improving driver-partner allocation, merchant performance, and customer experience through cross-functional execution.
Language of Chinese, English, Portuguese must be native.
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Sobre o Desafio
Na 99, a área de CX Central Ops atua como o motor de inovação do nosso ecossistema global. Estamos em busca de um(a) estagiário(a) em fase final de formação, que seja movido(a) por curiosidade e queira atuar lado a lado com nossos Especialistas de GenAI.
Se você é fascinado(a) pelo mundo da Inteligência Artificial Generativa (LLMs, Gemini, Claude) e quer aprender na prática como essas tecnologias estão revolucionando as vendas, o engajamento e a experiência do cliente em uma gigante de tecnologia, esse é o seu lugar. Você nos apoiará desde a criação de prompts até a análise de dados e...
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We are seeking a highly skilled and motivated Security Analyst to join our team.
The ideal candidate will be responsible for ensuring the security and integrity of our InfoSec related systems, managing user identities, and implementing access controls. The role involves working closely with various departments to enhance security protocols and ensure compliance with industry standards and regulations.
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A principal missão do time Central de Operações é garantir a saúde do marketplace em tempo real, equilibrando oferta, demanda, custo e experiência do usuário ao longo do dia. O time atua como a camada operacional responsável por monitorar indicadores críticos, executar intervenções operacionais e coordenar respostas rápidas para eventos que impactem a performance da plataforma.
Buscamos uma pessoa para atuar como Supervisor(a), liderando uma equipe de Consultores responsável pela gestão operacional intraday. Essa posição será responsável por garantir a excelência da execução operacional, desenvolver o time, coordenar...
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We are looking for a highly organized, proactive, and detail-oriented Executive Assistant to support our leadership team. This is a great opportunity for someone with 5+ years of experience who thrives in a fast-paced environment and is passionate about providing high-quality administrative and operational support.
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A principal missão do time Central de Operações é garantir a saúde do marketplace em tempo real, equilibrando oferta, demanda, custo e experiência do usuário ao longo do dia. O time atua como a camada operacional responsável por monitorar indicadores críticos, executar intervenções operacionais e coordenar respostas rápidas para eventos que impactem a performance da plataforma.
Buscamos uma pessoa para atuar como Consultor Sênior de Operações, com papel central na gestão operacional intraday da região, sendo responsável por analisar sinais do marketplace, tomar decisões em tempo real e executar ações que assegurem...
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This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo.
BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations.
The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and...
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We are looking for a Continuous Improvement Specialist to join our Anti-Fraud and AML Operations team. This role supports ongoing continuous improvement initiatives by strengthening operational processes, standardizing best practices, and consolidating knowledge across teams.
This position is designed for experienced professionals who want to expand their impact beyond day-to-day operations and contribute to process optimization, training, and operational excellence, with exposure to cross-functional collaboration.
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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We are looking for a Regional Social Media Manager that can join the Regional Social Media Masterbrand Team to help us become a social first brand, that drives the way we connect with users at a whole new level. DiDi’s Social & Influencer team isn't here to simply execute marketing briefs or operate as a service desk. We are actively transforming Social Media into a high-impact unit that drives measurable brand equity, user engagement, and business growth across Spanish Speaking Latam (SSL)
The Regional Social Media Manager should embody a "Founder Mindset." You will act as an authoritative social expert in the room. Someone who doesn't just manage stakeholders, but consults, educates, and productively pushes back on internal teams and external...
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A equipe de Recuperação de Crédito da Solva é dedicada, centrada no cliente e focada em resultados. Nosso objetivo é apoiar os clientes na regularização financeira e negociação de débitos. Contamos com especialistas em estratégia, análise de dados, gestão de parceiros e treinamento. Acreditamos que uma vida sem dívidas é mais fácil e estamos comprometidos em ajudar nossos clientes a alcançá-la. Se você compartilha dessa paixão por ajudar os outros, venha fazer parte de uma equipe dinâmica na área de...
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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Como Senior Business Development, serás el motor de expansión y el arquitecto estratégico de nuestro ecosistema de vendors en México. Tu misión principal es penetrar mercados clave y gestionar la relación tripartita entre la plataforma, los socios y los conductores, garantizando un suministro de movilidad robusto y de alta calidad.
Este rol requiere un perfil de "Hunter estratégico que domina el Farming de ciclo de vida". Tu enfoque principal será identificar, atraer y cerrar acuerdos con nuevos socios de alto potencial que se alineen con nuestro ADN...
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The Senior Compliance Analyst supports the Compliance and Internal Control function, with a focus on CNBV prudential regulation, corporate governance, and regulatory obligations. The role supports the implementation of regulatory requirements into internal processes and controls, monitors ongoing compliance, and assists with regulatory reviews and remediation efforts.
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Como Especialista en Desarrollo de Franquicias, serás responsable de impulsar la expansión y el desarrollo de nuestra red de socios franquiciados en Argentina.
Tu misión será identificar, atraer, cerrar y desarrollar socios estratégicos que nos permitan expandir nuestra operación y garantizar un suministro de movilidad robusto y de alta calidad.
Serás responsable de gestionar el ciclo de vida completo del socio, desde la prospección y negociación, pasando por el...
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Como Especialista en Desarrollo de Franquicias, serás responsable de impulsar la expansión y el desarrollo de nuestra red de socios franquiciados en México.
Tu misión será identificar, atraer, cerrar y desarrollar socios estratégicos que nos permitan expandir nuestra operación y garantizar un suministro de movilidad robusto y de alta calidad.
Serás responsable de gestionar el ciclo de vida completo del socio, desde la prospección y negociación, pasando por el...
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Como Especialista en Desarrollo de Franquicias, serás responsable de impulsar la expansión y el desarrollo de nuestra red de socios franquiciados en Argentina.
Tu misión será identificar, atraer, cerrar y desarrollar socios estratégicos que nos permitan expandir nuestra operación y garantizar un suministro de movilidad robusto y de alta calidad.
Serás responsable de gestionar el ciclo de vida completo del socio, desde la prospección y negociación, pasando por el...
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Do you love the pulse of São Paulo’s food scene? We are looking for a dynamic leader to join our Commercial Team! Your mission is to drive our growth by bringing our solutions to the heart of the city—the diverse and vibrant restaurants that define São Paulo’s neighborhoods.
In this role, you are more than a manager; you are a market builder. You will lead a team that serves as the face of our brand, spending time on the ground, engaging with business owners, and showing them how our technology can truly transform their daily operations. We move fast, use data to stay ahead, and believe in the power of real relationships. If you have high...
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The ANZ Marketplace team owns the health of our ride-hailing marketplace across Australia and New Zealand — spanning trading efficiency, rider and driver experience, and risk & anti-fraud strategy. We work close to the business: diagnosing what's driving our core metrics, designing strategies from the ground up, and validating them in the real world. This role sits at the intersection of business and operations, with plenty of room to shape decisions that directly affect the experience of riders and drivers.
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La función principal de un BD Hybrid City Owner es desarrollar y crecer un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un city owner debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
Debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes asociados, aportando con visión estratégica a la mejora de su desempeño y por medio de una excelente atención al cliente, lograr el mantenimiento de relaciones comerciales exitosas a largo plazo. Adicional, mantener en crecimiento su...
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Estamos em busca de um(a) Analista de Operações dinâmico(a) e proativo(a), que combine habilidades analíticas com uma forte capacidade de execução. Nesta posição, você terá um papel fundamental no planejamento, implementação e otimização de estratégias de crescimento em diferentes categorias de mobilidade na 99. Se você é motivado por encontrar maneiras de destravar valor para o usuário, motorista parceiro e negócio, gosta de desafios e colocar a mão na massa, você é a pessoa certa para a nossa equipe.
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Estamos em busca de um(a) Analista de Operações dinâmico(a) e proativo(a), que combine habilidades analíticas com uma forte capacidade de execução. Nesta posição, você terá um papel fundamental no planejamento, implementação e otimização de estratégias de crescimento em diferentes categorias de mobilidade na 99. Se você é motivado por encontrar maneiras de destravar valor para o usuário, motorista parceiro e negócio, gosta de desafios e colocar a mão na massa, você é a pessoa certa para a nossa equipe.
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We are a forward-thinking data team dedicated to driving high-stakes decision-making through high-integrity data assets and applied AI. Our focus sits at the intersection of data quality governance, Asset Quality Review (AQR), and smartwork automation. In this role, you will work closely with senior data professionals to audit data pipelines, apply machine learning for anomaly detection, and ensure our predictive models and analytics rest on reliable, rock-solid data.
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The Safety Business Intelligence SR Analystin will contribute to deliver reliable data to business stakeholders and maintain the foundation for a robust data structure while supporting the Safety Operations globally.
In this job you will have the opportunity to work with a multicultural team from all over the world (from Arabian to Mid-South America, and Asia) in a fast-paced environment in a company that is globally transforming the mobility and food scenario.
The ideal candidate combines strong analytical skills with technical knowledge (SQL & Phyton). Additionally, self organization, communication and prioritization skills are essential.
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DiDi Fintech is deeply involved in the Latin American market, actively deploying a variety of financial services such as electronic payment, loan, credit cards, and merchant acquiring. We aim to provide local users with more convenient and high-quality services.Cost-effective financial solutions. Payment Risk Algorithm team is a core pillar of DiDi’s global Fintech business, building ML‑driven risk systems for fast‑growing Latin‑American payment and wallet scenarios.We design end‑to‑end fraud detection models to balance transaction security and user payment experience, defending against payment fraud, account compromise and emerging...
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La función principal de un City Key Account Farmer es desarrollar y mantener un portafolio de cuentas clave para que tengan un desempeño destacado dentro de la plataforma de DiDi Food. Un City Key Account Farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes/marcas asociados.
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Join our team and help shape the future of mobility!
In this role, you’ll shape and optimise end-to-end pricing strategies for the Australian market, using data analysis, modelling, and experimentation to improve marketplace efficiency and user experience. You’ll collaborate closely with product, algorithm, and operations teams to turn complex insights into scalable strategies that deliver meaningful business impact.