We are looking for an execution oriented person, with great data skills, to be part of one of the most amazing start-ups in the Food category across LATAM. As a Pricing Sr. Analyst, you will be responsible for the planning and execution of the initiatives that will help us bring the best value proposition to our couriers. This role will allow you to interact and collaborate with cross-functional teams like Product, Supply Growth, Strategy & Planning, Marketing, among other teams. In addition, you will align with senior stakeholders on the funding for your proposed solutions. We expect you to have a strong sense of ownership, as well as proficiency in Excel and SQL.

We are looking for a Senior Director of Ads & Monetization to lead the development and execution of our in-platform advertising strategy. This leader will define how advertising fits into our ecosystem, structure the necessary teams, and drive long-term revenue growth through innovative ad solutions. The ideal candidate has experience building and scaling ad businesses within marketplaces, super apps, or digital platforms. They will work cross-functionally with different teams,  Product, Sales, Engineering, Data, and Finance to create a high-performing ads organization.

You will be part of Sales Ops - Commercial Effectivenes team where you will develop your Project Management skills through data analysis tasks. Participate with interdisciplinary teams being open to new and different ways of working dealing with deadlines. 

The Mid Platform HRBP Team plays a critical role in shaping and executing people strategies that drive business success. As a key partner to the Mid Platform organization, the team is responsible for aligning HR initiatives with business needs, supporting leadership in talent management, organizational development, and workforce planning. The team focuses on fostering a high-performance culture, enhancing employee engagement, and ensuring smooth people operations. With deep expertise in stakeholder management, change leadership, and data-driven decision-making, the Mid Platform HRBP Team is committed to creating an agile, inclusive, and thriving work environment that empowers employees and fuels business growth.

The Mid Platform HRBP Team plays a critical role in shaping and executing people strategies that drive business success. As a key partner to the Mid Platform organization, the team is responsible for aligning HR initiatives with business needs, supporting leadership in talent management, organizational development, and workforce planning. The team focuses on fostering a high-performance culture, enhancing employee engagement, and ensuring smooth people operations. With deep expertise in stakeholder management, change leadership, and data-driven decision-making, the Mid Platform HRBP Team is committed to creating an agile, inclusive, and thriving work environment that empowers employees and fuels business growth.

The learning and Development (L&D) plays a critical role in fostering employee growth, improving performance, and supporting organizational goals. It involves identifying skill gaps, designing and delivering training programs, and creating opportunities for continuous learning. L&D empowers employees to reach their full potential while helping the organization stay agile, competitive, and future-ready.

The learning and Development (L&D) plays a critical role in fostering employee growth, improving performance, and supporting organizational goals. It involves identifying skill gaps, designing and delivering training programs, and creating opportunities for continuous learning. L&D empowers employees to reach their full potential while helping the organization stay agile, competitive, and future-ready.

From day one, you'll be part of a collaborative, global culture where your work directly influences DiDi’s strategy and growth. As a key member of the Passenger Operations Team, you’ll have the unique opportunity to enhance the passenger experience across all Spanish-speaking Latin American (SSL) countries. In this role, you will lead the design and implementation of our communications strategy and drive passenger segmentation efforts to unlock growth opportunities.  

From day one, you'll be part of a collaborative, global culture where your work directly influences DiDi’s strategy and growth. As a key member of the Passenger Operations Team, you’ll have the unique opportunity to enhance the Passenger Experience across all Spanish-Speaking Latin American (SSL) countries. In this role, you will lead the Affordability perception vertical for our users, and coordinate strategies to improve Safety Perception.  

We are looking for a Quality Assurance Manager that is able to effectively create and lead strategies and initiatives to have a world-class customer experience, by: ·

We are looking for a Lifecycle Comms Marketing to drive customer engagement, retention, and growth through data-driven credit card lifecycle marketing campaigns. This role will be at the center of our customer marketing strategy, ensuring we deliver personalized, timely, and effective communications across multiple touchpoints. Beyond CRM, this role will also lead social media listening efforts, ensuring we capture

Our user Comms Operations area is looking for a high-performing intern that will support the team in one of the most innovative strategies in the region. She/he will work closely with experts in operation in the design, analysis and execution of campaigns with impact throughout spanish speaking latam as well as market intelligence.

We're looking for a person with great leadership skills who is able to influence other teams in order to implement our strategy, and also with high analytical skills to work and interpret data that lead to actions. You are going to lead cross-functional projects and finding key insights to capture our main opportunities.

We are looking for a Senior Analyst to lead projects that impact user perception within the Operations area. This position will be key in creating and managing projects and initiatives that positively influence user perception, enhancing the experience and loyalty of platform users. The professional will be responsible for extracting, organizing, and analyzing data from various sources, transforming insights into actionable recommendations and projects. Additionally, there will be opportunities to collaborate frequently with teams such as Operations, Product, Marketing, CRM, and more, driving strategic and operational changes that increase perceived value for customers.

As part of the broader Food Operations organization, our team is responsible to engage our users across Mexico. We do this by effectively managing our promotion activity, in-depth user understanding and effectively deploying our Spanish Speaking Region. 

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de inovação, garantindo um bom desempenho na plataforma 99. O executivo de vendas deve procurar uma colaboração ganha-ganha com os parceiros, visando um crescimento rentável tanto para a 99 como para os parceiros associados. O executivo de vendas deve adquirir um conhecimento profundo do mercado e de cada negócio, tornando-se um consultor estratégico, ajudando-o a identificar oportunidades de crescimento e melhorar seu desempenho na plataforma. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos...

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de inovação, garantindo um bom desempenho na plataforma 99. O executivo de vendas deve procurar uma colaboração ganha-ganha com os parceiros, visando um crescimento rentável tanto para a 99 como para os parceiros associados. O executivo de vendas deve adquirir um conhecimento profundo do mercado e de cada negócio, tornando-se um consultor estratégico, ajudando-o a identificar oportunidades de crescimento e melhorar seu desempenho na plataforma. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos...

A principal missão do nosso time de vendas é desenvolver e expandir o portfólio de contas estratégicas, garantindo que nossos parceiros tenham uma performance sólida e crescente na plataforma da 99. Por meio de um atendimento consultivo e orientado por dados, buscamos uma pessoa que possa estabelecer e manter relacionamentos comerciais , contribuindo diretamente para o crescimento do negócio e a melhor experiência dos nossos usuários.

Estamos em busca de alguém com energia, curiosidade e rápida capacidade de aprendizado para impulsionar o sucesso do nosso time de cobrança em BPO. Nesta função, você será responsável por gerenciar e otimizar as operações de cobrança, trabalhando em estreita colaboração com parceiros externos. O sucesso vem do compromisso com os valores da equipe, com foco na gestão eficiente, melhoria contínua e ações estratégicas para aprimorar o desempenho. Sua liderança...

Estamos em busca de alguém com energia, curiosidade e rápida capacidade de aprendizado para impulsionar o sucesso do nosso time de cobrança em BPO. Nesta função, você será responsável por gerenciar e otimizar as operações de cobrança, trabalhando em estreita colaboração com parceiros externos. O sucesso vem do compromisso com os valores da equipe, com foco na gestão eficiente, melhoria contínua e ações estratégicas para aprimorar o desempenho. Sua liderança...

El Team Leader de KYC es responsable de manejar un equipo de Auditores de KYC, estará supervisando el día a día de la operación, asegurando el cumplimiento a nivel Compliance y Regulatorio; liderarando al equipo a través de la debida diligencia del cliente, escalando problemas potenciales que pongan en riesgo al proceso y a la Compañía.  Asegura que se cumplan los estándares de Calidad fomentando una cultura de mejora continúa dentro del Equipo.  Principales responsabilidades incluyen:   

The CPG Brands Monetization KAM will play a key role in supporting the DiDi Shop team to develop and execute effective strategies for achieving revenue goals. This position involves collaborating on client proposals, analyzing ad campaign performance, and maintaining communication with clients, media agencies, and resellers. The ideal candidate is highly analytical, organized, and client-focused, with a strong interest in digital advertising trends.

As a "Categories" Intern, you will play a crucial role in supporting the growth and development of our different products. You will work assisting in the execution of acquisition and engagement strategies, analyzing data to drive strategic insights, and collaborating with cross-functional teams to ensure successful product launches. This internship offers a unique opportunity to gain hands-on experience in the mobility industry, developing essential analytical and strategic skills while contributing to real-world projects and initiatives. You will be expected to be data-driven, proactive and reliable, with a willingness to contribute to the overall success of the team.

The Customer Experience (CX) team plays a key role in delivering high-quality service and ensuring an outstanding experience for our users. As a CX Relationship Analyst/Specialist, you will be responsible for managing daily operations and services related to customer experience, ensuring operational excellence in a complex and dynamic environment. This role requires a data-driven mindset, strong stakeholder management skills, and a proactive approach to process improvement. You will work closely with internal teams and external partners (such as BPO providers) to optimize service delivery, track key performance indicators (KPIs), and drive continuous improvement initiatives.

The Customer Experience (CX) team plays a key role in delivering high-quality service and ensuring an outstanding experience for our users.  Become a strategic Business Partner in the creation of stakeholder value by leveraging data to deliver insightful, timely, and accurate information and actionables that lead to customer-centric improvements in the operation of DiDi’s business in Latin America. The successful candidate must be able to Analyze complex datasets, conduct broad and deep-dive analysis, identify key insights and present findings to team and senior leadership and cross-functional teams to align analytics with strategic...

The Customer Experience (CX) Operations & Product Operations team is at the core of optimizing our customer service processes and ensuring a seamless experience for users. As a CX Ops & Product Ops Analyst, you will be responsible for improving and implementing operational processes, collaborating with cross-functional teams, and ensuring that technology and automation are effectively leveraged to enhance service quality. This role requires a problem-solving mindset, strong organizational skills, and a passion for continuous improvement. You will work closely with internal teams, including Product, Engineering, and Customer Support, to ensure smooth operations and an exceptional user...

A área de marketing tem como objetivo construir uma marca relevante e única, engajando o público a usar a plataforma, com projetos de impacto real. Para isso, precisamos de você! Como analista sênior de marketing, você terá a oportunidade de trabalhar em um ambiente novo e desafiador, explorando diariamente suas habilidades de comunicação, atitude e influência. Você será responsável por apoiar o crescimento da área de marketing com o objetivo de criar valor real para os usuários, a fim de impactar mais e melhor o relacionamento da marca com todos eles.  

As an intern at Communications & Culture, you will play a crucial role in supporting initiatives that enhance the company's commercial success and foster a positive and engaging sales centric culture among its users. You will have the opportunity to contribute to various projects as an ambassador for the area, this will require to have highly developed soft skills to establish good relationships with our users and stakeholders, diplomatic approach to your client service, sense of urgency, creative and out of the box initiatives aimed to impact our work environment positively.

We are looking for a Key Account Manager to focus on national and international food industry brands. The Key Account Manager will work closely with the business strategy team to reach the growth potential and maximize the coverage of key accounts. In long term plan, this person needs to interact with the senior group of clients to support their business growth based on our sales activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future KA Lead crossing the country/region.

About the role: Are you ready to kickstart your career in finance and accounting? Our Performance Marketing Team is looking for a passionate and driven Finance & Accounting Intern to support key projects and initiatives for Spanish-Speaking LATAM. You'll gain hands-on experience in the procure/invoice to pay process and collaborate with cross-functional teams to drive financial efficiency and accuracy.

The primary function of the Sr BD Farmer is to develop and maintain a portfolio of key accounts to excel within the DiDi Food platform. An Account Manager should seek a win-win collaboration for all involved parties to achieve profitable growth for DiDi and our business partners. The Account Manager must gain a good understanding of the business, becoming an advisor to our business partners, contributing strategically to improving their performance. Through excellent customer service, they aim to maintain successful long-term business relationships.

Our Legal area is looking for a high-performing intern that will support team projects and initiatives in Colombia. 

As a Business Development Manager, you will play a pivotal role in driving our Food business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.

Are you eager to learn and develop your analytical skills in a fast-paced tech environment? In this role, you'll collaborate on strategies and contribute to the execution of cross-functional projects with teams like Analytics, Commercial, Strategy, and Marketing. As a key player in our execution team, you'll ensure smooth deployments with our main stakeholders, supporting the implementation of promotional strategies for our partners. Working alongside a team of analysts, you'll be instrumental in guaranteeing flawless execution. If you're ready to take on a dynamic role that blends strategy and hands-on execution, we’d love to hear from you!

In this role, you will work with cross functional areas including but not limited to Data, Product, Commercial teams to leverage data insights to locate the most suitable business solutions for restaurant operations.

Join DiDi as Web & Store Intern. The main focus is to improve Egypt's web experience and significantly boost driver registrations through organic efforts. As a key player, you'll employ your skills to refine user journeys, leveraging insights and innovations that make real impact. Collaborate closely with developers, designers, and local teams to drive pur impact as a channel, ensuring an optimized, seamless digital touchpoint for every user. Join DiDi as a SEO Front Developer Intern and dive into the dynamic world of web technologies across nine countries! We're seeking an auto-learner with a zest for proactive problem-solving. You'll be a part of our skilled SEO team, mastering NextJS, Tailwind, and Contentful CMS. This role is perfect for someone...

We are looking for a passionate Product Operations and Analyst who has knowledge in API and has good critical thinking, customer centric, and excellent execution. In this role, you will be working closely with food operations, product and engineering teams globally to operate API integration and develop integration strategies in LATAM.   

La función principal de un City Key Account Hunter es prospectar nuevas cuentas clave a través de un riguroso trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de potenciales clientes. El City Key Account Hunter debe tener conocimiento del mercado y sus drivers, e identificar las principales necesidades de cada cuenta para planificar y ejecutar estrategias persuasivas que le permitan adquirir las mejores cuentas del mercado, logrando la confianza que les permita asociarse y trabajar juntos. De la mano de mandos intermedios/altos, jefes de...

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

We are looking for a customer-centric operations analyst to join us on the Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.

Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in LatAm and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!   You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!  

If you are passionate about business, data and entrepreneurship, this is the position for you! We develop data analysis, business insights and data models to develop business strategies for DiDi's ride-hailing business. This is undoubtedly an excellent opportunity to soak up the world of business and big data-based decisions.

As a Commercial Planning Data Analyst, you will play a key role in supporting the growth and operational efficiency of the business.  You’ll work closely with the sales team and cross-functional partners, leveraging data and market insights to drive decision-making and support the execution of strategic initiatives. This role demands an analytical mindset, innovative thinking, and a proactive approach to problem-solving and process improvement. Your contributions will directly impact the development of sales targets, the tracking of performance, and the launch of new initiatives.

The main function of our sales team is to develop and expand our key account portfolio, ensuring they perform well on the 99 platform.  Through excellent customer service and a consultative approach, the sales executive should establish and maintain successful, long-term business relationships with the partners.

Nosso time comercial tem como missão expandir e desenvolver o portfólio de contas estratégicas, garantindo a performance dos parceiros na plataforma da 99. Buscamos uma pessoa que ofereça um atendimento consultivo, construa relações sólidas de longo prazo e impulsione o crescimento dos parceiros por meio de estratégias comerciais bem estruturadas.

Within the Experience Strategy Team you will be working on identifying opportunities to improve the way of working to increase conversion and repurchase rates. You will be exposed to a large variety of activities including Product Management, Commercial offering definition, goal setting and vendor management.