As a member of the Talent Acquisition team, you'll have the opportunity to work in a cross-regional team with international exposure.
We spot, engage and hire the high potential students to join DiDi.
We drive new growth opportunities for our teams by running talent programs, where our employees can expand their horizons globally.
This is a temporary position with an expected duration of 8 months.
As a member of the Campus Recruitment team, you'll have the opportunity to work in a cross-regional team with international exposure.
We spot, engage and hire the high potential students to join DiDi. We drive new growth opportunities for our teams by running talent programs, where our employees can expand their horizons globally.
Our Operations Analyst will work in 99’s Quality Governance team, focused on creating and ensuring the quality standards aiming at improving user's value perception. Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. Also, this data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. Be prepared for a fast paced, challenging and joyful environment. Never a dull moment! This data driven role calls for a combination of consumer inspired analytical thinking & interpersonal ability and day to day...
CX is a key to deliver a great experience to our customers. Our team is BIG and full of people passionate about delivering a WOW service to our clients! In this position, you will be working directly with the CX & Relationship Sr Manager for Brazil and SSL (spanish speakers language) region managing our various BPOs. You will work every day to improve our Customer Service Experience in the different countries where DiDi has services in Latin America. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!
The Senior Manager of Inside Sales Operations will be responsible for leading the execution and continuous evolution of our inside sales strategy. This role focuses on the frontline execution of outreach, funnel performance, and operational delivery. The Senior Manager will directly manage a team of inside sales coordinators and specialists, oversee BPO partnerships, and collaborate with the Director to translate strategy into action.
The Senior Manager of Inside Sales Enablement & Operations will lead the strategic design, continuous improvement, and operational support functions that power our inside sales teams. This role is responsible for building and managing the foundational enablers that drive sales performance, including CRM and tools, lead preparation and segmentation, quality assurance, training, and process innovation. Working closely with the Senior Manager of Inside Sales Execution, this leader ensures the inside sales machine operates at maximum efficiency and effectiveness.
The Training Specialist for SDR Enablement is responsible for designing, delivering, and continuously improving training programs that equip Sales Development Representatives (SDRs) with the skills, knowledge, and tools needed to succeed. This role plays a critical part in onboarding new hires, supporting continuous learning, and embedding best practices across the SDR team. The ideal candidate is passionate about coaching, learning design, and sales excellence.
The Quality Specialist for SDR Enablement is responsible for ensuring that sales outreach activities meet high standards of quality, consistency, and compliance. This role supports the continuous improvement of SDR performance by conducting call and message reviews, identifying coaching opportunities, and maintaining quality assurance frameworks. The ideal candidate is detail-oriented, objective, and committed to fostering excellence in customer interactions.
The Process Specialist for SDR Enablement is responsible for documenting, optimizing, and evolving the sales development processes that support execution excellence. This role ensures that SDR workflows are clearly defined, efficient, and consistently applied across teams. The ideal candidate is analytical, detail-oriented, and passionate about driving performance through operational clarity and process improvement.
The Lead Development Representative (LDR) plays a foundational role in the inside sales ecosystem by ensuring that leads entering the pipeline are properly verified, enriched, and prioritized for action by sales specialists. This role focuses on identifying high-quality opportunities through data validation, quick outreach, and early-stage engagement to support the conversion funnel. It is ideal for organized, analytical, and curious professionals with strong communication skills.
The Manager of Lead Operations & Enablement is responsible for overseeing the end-to-end lifecycle of leads within the inside sales organization. This includes managing lead sourcing, enrichment, segmentation, prioritization, and routing strategies to ensure the sales team has the highest quality opportunities to engage. This role requires strong analytical thinking, cross-functional collaboration, and process orientation to improve lead conversion and pipeline quality.
This role will plan, review, adapt and execute marketing strategies for an exciting group that is emerging as part of our business growth. You'll have the opportunity to work in projects from the ground up!
The Onboarding & Customer Success Representative plays a crucial role in ensuring that newly acquired customers have a smooth and successful transition into the platform or service. This role bridges the gap between acquisition and retention by providing hands-on support during the onboarding phase, resolving early issues, and ensuring customers quickly realize value. The ideal candidate is empathetic, proactive, and highly organized, with strong communication and relationship-building skills.
As a Talent Acquisition Sourcer at DiDi, you will join a dynamic, cross-functional team focused on scaling our Middle Platform across LATAM. You'll own sourcing strategies and help build high-performing teams by connecting top talent with exciting opportunities.
You’ll thrive in our fast-paced, high-growth environment — ready to roll up your sleeves, think strategically, and deliver results under tight deadlines.
La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
The Restaurant Marketing LATAM team drives growth by creating Marketing plans, tools, and processes to support Strategy and Commercial teams. You'll work to boost restaurant exposure and execute data-driven Marketing campaigns. This dynamic team is passionate, fun, and focused on results. If you love problem-solving and collaborating with top talent, this role is perfect for you!
Are you a Caregory Manager? Are you a BP? Here we do it all... If you are creative, energetic, hands on and strongw minded team player, come join our amazing Procurement team in Brazil!
Here you will elaborate and execute strategic and operational Procurement activities across the Global Procurement Organization. Ensure alignment to business necessities and stakeholders, so as to the Procurement guidelines and goals. Position will report to the Regional Director of Procurement with a close connection to our global organization.
This role is part of the Operations team, driving key growth initiatives through cross-functional collaboration. As the driving force behind user acquisition and retention, the team works closely with Commercial, Marketing and Product to define the core strategy and value proposition, implement promotional campaigns, optimize pricing strategies, and enhance growth-related product features. The ideal candidate will play a key role in shaping growth strategies, leveraging data-driven insights, and pioneering innovative approaches to expand the company user base.
We are looking for a committed and experienced accounting manager. This position is based in our Brazil 99 local Office and reports to 99 tech accounting senior manager. As accounting manager, this position will support full accounting functions of 99 tech and 99 food business as local accounting compliance, regular closing, regular reconciliation and multiple reviews, business/finance projects, etc. and collaborate with HQ accounting team to achieve the business success in the region.
This is a fantastic opportunity to step into a pivotal role within a high-energy, fast-growing company, where you’ll have a real impact across the organisation. As a Finance Business Partner, you’ll have a direct impact on shaping financial strategies and influencing key decisions across the business. You’ll work closely with various teams to help build financial systems for new business divisions, and you’ll dive deep into data to uncover opportunities, risks, and financial insights that drive growth.
You’ll be part of a close-knit, passionate team that values fresh perspectives and innovative thinking. In this role, your work will be key to the success of...
From day one, you'll be part of a collaborative, global culture where your work directly influences DiDi’s strategy and growth.
As a key member of the Passenger Operations Team, you’ll have the unique opportunity to enhance the passenger experience across all Spanish-speaking Latin American (SSL) countries. In this role, you will lead the design and implementation of our communications strategy and drive passenger segmentation efforts to unlock growth opportunities.
Being part of the Marketplace Team is developing one of the main cornerstones of the business: supply. As part of the broader City Operations organization, our Marketplace team is responsible for the engagement and retention of our drivers and passengers and allocating supply in an efficient and timely manner to support all User’s experience within the app. This position will be responsible for building deep insights about the ride-hailing business from a driver, passenger, pricing, marketplace and competition perspectives. The ideal candidate must have strong analytical skills, data driven solutions, prioritization capabilities and excellent...
Join DiDi’s SSL Mobility team as a Product Operations Manager and play a pivotal role in shaping the future of our mobility platform in Latin America. You will drive product innovation by bridging local user insights with global product development, ensuring our solutions deliver exceptional value to users while strengthening our competitive edge.
This role sits at the intersection of product strategy, operations, and cross-functional collaboration. You will work closely with wide range of stakeholders to innvoate on key product features and develop new capabilities. The impact of this role is significant, as you will directly influence product decisions that affect millions of users across the region.
We are looking for a creative, motivated, and resourceful intern who will support the Restaurant Marketing team in creating marketing plans and the best communications for our main audiences: Restaurants and eaters for the Latam region. You will interact with stakeholders across different areas, enriching your knowledge of the business and opening possibilities to understand how a fast-paced company works.
You will be part of our Restaurant Marketing LATAM team, leading key initiatives to drive Restaurant growth across different markets. The team is in charge of creating tools and processes to support different teams towards our yearly goal. You will be working with a team of marketers and influencing key stakeholders to create a positive impact on our...
We are searching for a proactive, analytical, and highly organized Commercial Engagement Senior Analyst who is passionate about supporting our sales team. The ideal candidate is strategic, with a proven ability to identify and implement impactful solutions that drive performance and growth.
In this role, you will work closely with the Commercial Enagement Manager, sales leaders, and Strategy team to enhance the effectiveness of our salesforce. You will be responsible for conducting ongoing assessments to identify technical and skill gaps across different sales profiles, and providing targeted solutions to address these needs. You will play a key role in supporting the success of our commercial team by assisting in the development of comprehensive training programs, crafting...
As a Commercial Planning Manager, you will play a key role in driving the strategic direction of our sales force. You will collaborate closely with senior leaders, cross-functional teams and the global strategy department to define and execute key business objectives. Your focus will be on defining where we are going with the sales teams, understanding market trends, analyzing internal metrics and building this together with key areas of the business such as Sales, Growth and Logistics. This is a hands-on, high-impact role that requires a combination of data-driven decision-making, innovative thinking and leadership skills to foster a culture of performance excellence.
The Customer Service Specialist is responsible for delivering exceptional service in a dynamic and fast-paced environment. The successful candidate will foster a "Customer First" mentality, promote customer loyalty through personalized service, and ensure operational excellence. This role also plays a critical part in continuous improvement efforts by identifying areas for process optimization and developing strategies...
Buscamos uma pessoa organizada, dinâmica, proativa e com forte espírito de colaboração para atuar no suporte à área comercial. Esta posição exige atenção aos detalhes, agilidade no aprendizado e disposição para ir além para garantir a melhor experiência tanto para o time interno quanto para os nossos parceiros externos.
We are seeking a dynamic and business-oriented Corporate Counsel with a passion for technology and innovative ideas that have the potential to transform industries and impact society. The ideal candidate will have expertise in drafting, negotiating, and advising on a wide range of contracts, managing strategic partnerships, and addressing complex corporate legal matters. They will excel in collaboration, working across teams with diverse backgrounds to enable successful outcomes for internal clients.
Estamos em busca de um Estagiário de Direito para integrar nossa equipe de contratos e consultivo. O candidato ideal será responsável por apoiar nas atividades jurídicas da empresa, com ênfase na elaboração, revisão e análise de contratos, além de fornecer suporte no atendimento a demandas consultivas. A posição exige inglês fluente, dada a necessidade de interação com documentos e clientes internacionais.
The accountant student designated to this position will need to have a good level of understanding of the accounting records, make analysis of the financial statements, balance, general ledger, purchase books, amongs others.
This information will be used to prepare the tax returns, the inter will be supporting the creation of this policy and its proper implementations.
Estamos procurando um analista de operações sênior centrado no cliente para se juntar a nós na equipe Entrega. Nossa missão é construir a melhor experiência para nossos usuários e impulsionar o crescimento estratégico e sustentável.
Nesta função, você trabalhará em projetos estratégicos multifuncionais e será responsável por dar suporte a análises de dados que ajudarão a moldar nossa estratégia de negócios. Isso inclui criar hipóteses de negócios, testá-las e desenvolver soluções para melhorar nosso...
Esta posição faz parte do 99Abastece, marketplace de combustíveis da 99 para os motoristas da plataforma.
Este(a) analista será responsável pela gestão de desempenho do marketplace e implementação de projetos para garantir que o negócio cresça.
Estamos em busca de um Gerente de Operações apaixonado por desafios, altamente organizado e focado em resultados. Se você tem experiência no gerenciamento de fornecedores externos e equipes de campo, esta é a oportunidade perfeita para você!
Aqui, você terá a chance de liderar com impacto, otimizar fluxos de trabalho e usar suas habilidades analíticas para melhorar continuamente nossos processos. Buscamos um profissional que saiba impulsionar a eficiência operacional e o desempenho das equipes, além de ser um grande facilitador na colaboração entre departamentos. Se você tem experiência em...
The DiDi Rides Business Intelligence team is seeking an intern to support the decision-making, analysis, data, and dashboard development of the LATAM Rides business.
This position will work closely with Sr. Analysts to support business operations, delivering data and analysis for internal driver platform teams.
We are looking for a Fraud Detection Supervisor to join our team at Didi. This position is for a 24/7 Fraud Detection Supervisor responsible for identifying and managing high-risk transactions while ensuring effective fraud mitigation with minimal impact on the customer experience. The role involves close collaboration with the Investigations, Strategy, and QA teams to enhance detection accuracy, optimize rules, and reduce false positives. It also includes overseeing the inbound team handling authorization-related calls and ensuring consistent monitoring of key operational metrics such as KPIs, attendance, and team performance. Experience in risk management, operational leadership, and knowledge of synthetic fraud is essential for success...
The User Operations Senior Analyst role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior.
The Eater Engagement team for DiDi Food México is looking for a data-driven, analytical and passionate individual that will support the team analyzing and structuring projects & initiatives that will allow us to increase eater frequency and retention.
She/he will work closely with experts in operation in the design, analysis and execution of campaigns with impact throughout Spanish Speaking Latam as well as market intelligence and user research....
As the Communications & Culture Coordinator, you will play a crucial role in shaping and maintaining a value and cultural-oriented workplace. You will support communication and culture strategies, organize culture-building initiatives, and ensure employees are informed, motivated, and aligned with our mission and business goals.
La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel...
Customer experience is fundamental to providing a great experience for the millions of people who use our services. Our team is BIG, collaborative, and full of people passionate about building exceptional journeys for our users.
In this position, you will be a key player in structuring and governing our initiatives, leading a dedicated team, and working with cross-functional teams in a global scenario to design, implement, and optimize processes that directly impact our CX operations. We are looking for a leader capable of managing and developing their team, with strong skills in project management, process mapping, and implementing governance structures, passionate about organization, efficiency, people development, and transforming the customer experience...
We are looking for a dynamic, organized, and results-driven Commercial Training Manager who is passionate about empowering our sales team. The ideal candidate is not only energetic but also strategic, with a proven ability to design and implement impactful training solutions that drive performance and growth.
In this role, you...
We are a new team within the DIDI Food Delivery Department, and we’re embarking on an exciting startup journey. This is a unique opportunity to innovate, grow, and tackle challenges together. We invite you to join us as we build a new business model from the ground up.
Let’s create something impactful and transformative—together.
The grocery team is the newest vertical launched by DiDi. As a Sales Executive - Ecommerce you will be responsible for the acquisition of key merchants for our grocery vertical. You will be working within the commercial team, helping to bring relevant merchants that could drive growth to our business.
From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.
Being part of the Passenger Growth Team will give you the unique opportunity to be responsible for pushing the sustained growth of the DiDi Mobility riders platform while adding value to the marketplace across SSL (Spanish Speaking Latinamerica) region.
The Pricing and Dispatch Center of Excellence is responsible for supporting the Central Operations team with analytics and frameworks for optimal decision-making, as well as managing various pricing features to enhance our efficiency in the marketplace. We analyze our marketplace in a structured and analytical manner to gain an in-depth understanding of market dynamics and share key insights with our stakeholders—information that is critical for operational decision-making and planning.
Our day-to-day work primarily involves conducting pricing analyses, developing analytical tools for reporting and decision-making, and strengthening our pricing frameworks and processes.
- Ability to manage people and develop talents for succession;
- Ownership mentality, identifying business pains, and proactively proposing solutions;
- Having experience in commercial planning, knowledge of sales team incentive management and management results;
- Having strong analytical skills, logical and mathematical reasoning.
Fazer parte da equipe de Planejamento Comercial da DiDi te dará a oportunidade única de impulsionar o crescimento de uma das empresas que mais cresce na América Latina. Você estará envolvido na definição e execução do negócio. Esta função, altamente orientada por dados, exige uma combinação rara de pensamento analítico inspirado no consumidor e habilidades interpessoais.
Você terá a chance de trabalhar em um time enxuto, onde seu impacto nos negócios da DiDi será claro. Prepare-se para um ambiente dinâmico, acelerado e desafiador – aqui, nunca há um momento monótono!
O...
We are seeking a dynamic and strategic Brand Manager to lead the development, execution, and management of brand initiatives for 99 B2B our enterprise solution. This role will have a high level of autonomy which requires a hand ons professional who can bridge the gap between business needs and clients engagement, developing and executing tactical campaigns, go-to-market strategies, trade marketing initiatives, and promotional strategies to drive growth and awareness of B2B.
If you are a strategic thinker with a passion for brand-building and innovation, we invite you to apply and drive the future of mobility with us
Our B2B team is responsible for developing and scaling our enterprise mobility solutions, enabling businesses to optimize corporate travel and employee transportation through innovative ride-hailing services. We operate in a fast-paced, data-driven environment where analytical insights and structured processes drive our strategy and execution.