Our Sales Coordinators will work in DriverLab’s team, focused on innovation projects for our drivers.   Being part of the DriverLab team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever.   This role based on developing new partnerships, coordinating the sales vertical in a new region, leading the acquisition and the partnership development, through the deal with gas stations to join the new 99’s marketplace: 99Abastece. Be prepared for a fast paced, challenging and joyful environment.  

Our B2B team is responsible for developing and scaling our enterprise mobility solutions, enabling businesses to optimize corporate travel and employee transportation through innovative ride-hailing services. We operate in a fast-paced, data-driven environment where analytical insights and structured processes drive our strategy and execution.  

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.  

A função principal do nosso time de pós-vendas é desenvolver e manter nosso portfólio de postos de gasolina para obter um bom desempenho dentro da plataforma do 99Abastece. O farmer deve buscar uma colaboração ganha-ganha para todas as partes envolvidas, visando alcançar um crescimento rentável para a 99 e para os postos de gasolina associados. O Farmer deve adquirir um bom entendimento do negócio, tornando-se um consultor para os postos, contribuindo com uma visão estratégica para melhorar seu desempenho. Através de um excelente atendimento ao cliente, deve-se manter relacionamentos comerciais bem-sucedidos a longo prazo.  

Incorpórate a DIDI Cobranza, estamos en búsqueda de talento para integrarlo al equipo de trabajo, ocupando el puesto de BPO Post Loan Team Leader.

Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Mexico and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!

This position is part of our CX Center of Operations team, where you will join a diverse, multinational group responsible for:a) Enhancing automated solutions through intelligent channel strategies and continuous improvementb) Reducing the effort of users to contact us, by defining the right Help center, IVR and channel solutions.  In this role, you will focus primarily on our Fintech business, work closely with cross-functional teams and build strong relationships with key...

Team Overview As a DiDi Safety Operations Specialist, your main responsibility will be managing escalations, intense situations and potentially time-sensitive cases. In addition to this, you will be actively working with the Incident Response Team reviewing cases and performing case studies to ensure DiDi’s internal processes are continuously improving.  

The Finance Business Partner Team plays a pivotal role in DiDi’s strategic decision-making by acting as an advisor to the business across the Spanish-speaking LATAM (SSL) region. Working in close collaboration with Financial Planning & Analysis (FP&A), the BP team bridges finance and operations—turning data into actionable insights that drive performance and growth. By partnering with and operational teams (among others), the BP team ensures financial discipline while optimizing resource allocation, investment decisions, and mid/long-term strategy. Through forecasting, scenario modeling, and business performance analysis, the team enables agile, data-driven decision-making across the region

We are looking for a highly organized and results-driven Operations Manager to oversee and optimize BPO teams. This role requires strong leadership, workflow management, and data analysis skills to enhance team efficiency and performance. The ideal candidate will have experience in managing outsourced teams, driving process improvements, and collaborating across departments to ensure smooth operations.

We are looking for a data-driven and detail-oriented Operations Manager to oversee and optimize B2B service quality on our platform. This role focuses on monitoring and improving key service metrics such as cancellation rate, ensuring a seamless experience for both customers. The ideal candidate will have strong problem-solving skills, and experience in service governance to drive continuous service improvement.

We are looking for an Operations Manager to drive the growth and success of our merchant base. The ideal candidate is analytical, results-driven, and experienced in leveraging data insights to enhance partners performance. You will work closely with cross-functional teams to develop and implement strategic initiatives that improve merchant supply quality and drive sustainable growth.

Are you passionate about using data to drive strategic decisions, improve operational efficiency, and enhance customer experience? Do you thrive in fast-paced environments where your leadership makes a direct impact? If so, DiDi Tu Negocio is looking for you! We’re seeking a highly accountable and data-driven Operations Manager. In this role, you’ll own high-impact initiatives, leveraging analytics to shape business strategies, streamline processes, and drive sustainable growth. As a key player in our team, you’ll lead...

Being part of the Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer centered analytical thinking & inter-personal ability. You will have the opportunity to work in a tight team, where you will build and run DiDi's business across all Spanish Speaking LATAM (SSL). Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!  

Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in LatAm and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!   You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!  

Our Customer Experience area is a key to deliver a great experience to our customers. As a CX & Relationship Sr Specialist you will be in charge of working with multiple business stakeholders in order to deploy cross functional projects, analysis and solutions oriented to improve our drivers experience as well drive efficiency for our business, generating impact for thousands of people! You will be accountable for the continuous improvement process in CX and at the same time responsible for drive data analysis and data management of CX. High speed towards implementation and constant learning will be key part of this journey. As a CX & Relationship Sr Specialist you will be working directly with the CX & Relationship Manager for Brazil region managing our...

The Senior CX Ops Specialist is responsible for designing and managing the service and customer experience framework. Additionally, they lead CX projects, ensure the progress of OKRs under their responsibility, and support the technical development of CX Fintech Team.

We’re looking for a highly motivated Marketing Intern to join our team for a 6-month internship. This is an exciting opportunity to gain hands-on experience in digital marketing, content creation, campaign execution, and data analysis. You’ll work closely with our Marketing team to help deliver impactful campaigns that drive engagement and brand awareness in the ANZ region. This internship is designed for students or recent graduates who want to gain real-world experience in a fast-paced tech environment and develop marketing skills that will set them up for success in the industry.

The Financial Institution Business Development (FIBD) team focused on payments plays a critical role in shaping and managing strategic partnerships with banks, payment providers, and other financial stakeholders. Our mission is to enhance the company’s payment capabilities, ensuring a seamless, secure, and efficient transaction experience for our customers across multiple business units, including ride-hailing and 99Pay. As part of the online payments vertical, we work closely with acquirers, issuers, card schemes, and alternative payment providers to optimize payment operations, expand local payment acceptance, reduce costs, and drive innovation. Collaboration with internal stakeholders—such as risk, compliance, legal, treasury, and product teams—is key to...

The Passenger Growth Operations team at DiDi is responsible for driving sustainable growth by optimizing acquisition, conversion, and retention strategies. We focus on maximizing efficiency in the passenger funnel, ensuring high-quality users with strong long-term value (LTV). As a Senior Analyst, Passenger Acquisition, you will play a key role in expanding our user base by designing and executing data-driven strategies to attract new passengers for 9 different countries across SSL (Spanish Speaking Latam). This role requires a strong analytical mindset, deep understanding of growth levers, and ability to work cross-functionally with marketing, product, and operations...

You will be part of our Field Strategy – Goal Setting and Tactics team, leading key initiatives to drive growth across Latam. The Goal Setting and Tactics team is responsible for developing tools and processes that guide the commercial team toward achieving our annual goals. In this role, you will collaborate with a team of Orangers and influence key stakeholders to create a positive impact on our results. This data-driven position requires a unique blend of strategic business...

We are seeking an analytical and innovative marketer who excels at analyzing consumer experiences and user journeys, transforming strategies into clear, actionable steps, and ensuring comprehensive planning and execution. The ideal candidate will be comfortable working independently in a fast-paced, evolving environment, navigating ambiguous challenges, and identifying market opportunities to drive our objectives. In this role, you will report to the Spanish-speaking LATAM Passenger Brand Field Marketing Manager.

Estamos em busca de uma pessoa que tenha curiosidade e vontade de aprender sobre os hábitos de consumo do universo de pagamentos digitais e agregue o time de Payments! Você vai colaborar diretamente com equipes multifuncionais, participando de iniciativas de pesquisa quantitativa e qualitativa, sempre buscando uma compreensão profunda da nossa marca, dos nossos usuários, prevendo tendências futuras e identificando oportunidades.

We are a passionate, globally connected CX Culture team operating in a fast-paced and innovative environment. Our team is dedicated to reimagining employee experience and internal engagement, blending high expertise with a spirit of experimentation and fun. Working across diverse cultures and global teams, we embrace dynamic challenges and foster a collaborative atmosphere where creativity and strategic thinking drive impactful CX transformations.

O CX Vendor Strategy Analyst será responsável pela gestão eficiente dos contratos e pagamentos dos fornecedores de Customer Experience (CX), garantindo controle, conformidade e suporte operacional para os processos da área. Atuará no monitoramento e melhoria de dashboards de compartilhamento de dados, suporte em auditorias e processos de avaliação de BPOs, além de apoiar projetos estratégicos voltados à otimização da performance dos fornecedores.

CX IBG (our international customer experience area ;]) is a key to deliver a great journey to all customers. Our team is dynamic, multicultural, diverse and full of passionate people whose mission is to deliver a WOW service to our clients all over the world. The CX Global Strategy senior analyst will work together with the CX Senior Leadership to help defining the CX Global Strategy, contribute in innovative and structured projects on the department all over the world. We seek for a proactive individual with strong analytical and communication skills who can deeply analyze data, formulate and test hypotheses, generate key insights, design and implement initiatives, and collaborate with stakeholders to develop impactful strategies. 

We are looking for an execution oriented person, with great data skills, to be part of one of the most amazing start-ups in the Food category across LATAM. As a Pricing Manager, you will be responsible for designing, planning and executing the strategic initiatives that will help us bring the best value proposition to our couriers. In this role, you will lead several projects in which you will need to interact and collaborate with cross-functional teams like Product, Supply Growth, Strategy & Planning, Marketing, among other teams. In addition, you will need to have a strong sense of ownership and excellente stakeholder management to align with our senior leadership on the...

Are you passionate about transforming data into powerful business strategies? Do you thrive in fast-paced environments where your insights drive key decisions and fuel growth? If so, DiDi Tu Negocio is looking for you! We’re seeking a highly accountable, data-driven Senior Operations Analyst to join our team. In this role, you’ll leverage analytics to shape product priorities, improve operations...

99Abastece is a breakthrough initiative developed inside DriverLab innovation hub, focused on creating solutions to increase driver rentability and satisfaction. Being a innovative enviroment, candidates must have excellent analytical and problem-solving skills, being a critical independent thinker with a hands-on behaviour.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

La función principal de unejecutivo post ventaes desarrollar y mantener un portafolio de clientes sano.

This is a typical Compensation & Benefits Professional position, where you will work alongside Business Managers and HR BP to address practical issues and provide customized solutions in the C&B domain. You will report to the C&B Lead in Brazil, and the team consists of 3 members, each responsible for different business lines and projects.

Being part of the Operations team for DiDi will give you the unique opportunity to help drive growth in one of the fastest growing companies in Latam. You will be involved in the definition and execution of the business operations. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to the growth of DiDi business in Latam! This data-driven role calls for a combination of analytical thinking and interpersonal ability to oversee relationships with a very valuable part of our...

Our CX Culture team is built on a strong foundation of expertise, engagement, and execution. At our core, we are connectors, enablers, and culture shapers. We lead with empathy, influence, and adaptability, building meaningful relationships that bridge teams and geographies. Our DNA is rooted in proactiveness, collaboration, and a relentless drive for continuous improvement, ensuring that CX culture becomes an integral part of how the organization operates and thrives.  

99/DiDi’s International Government Affairs Team is responsible for collaborating closely with key policymakers, regulators and external stakeholders to build a policy environment that supports the needs of our partners and our business. As the world’s leading mobility and convenience platform, with upwards of 50 million trips and deliveries happening on our platform every day, DiDi helps more than 550 million people around the world get where they’re going, and the things that they need. That means providing services for millions of people around the world that are environmentally friendly and safe, while providing opportunities for millions in need of flexible earnings, with an emphasis on diversity and inclusion and the best possible earnings and benefits. The...

The User Acquisition Lead role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior. 

From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Entrega Operations Team, you’ll have a great opportunity to design and implement growth initiatives across all Spanish-speaking LatAm (SSL) and continuously enhance customer experience.

The Category Management Lead role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior. 

We‘re the operation team of DiDi Fintech Credit business in Mexico. We are responsible for the business growth and profit of both cash loan and BNPL which are among the leading players in Mexico personal loan market. We are looking for a customer acquisition senior manager in charge of the overall new customer growth for cash loan.

We are looking for a Senior Director of Ads & Monetization to lead the development and execution of our in-platform advertising strategy. This leader will define how advertising fits into our ecosystem, structure the necessary teams, and drive long-term revenue growth through innovative ad solutions. The ideal candidate has experience building and scaling ad businesses within marketplaces, super apps, or digital platforms. They will work cross-functionally with different teams,  Product, Sales, Engineering, Data, and Finance to create a high-performing ads organization.

You will be part of Sales Ops - Commercial Effectivenes team where you will develop your Project Management skills through data analysis tasks. Participate with interdisciplinary teams being open to new and different ways of working dealing with deadlines. 

The Mid Platform HRBP Team plays a critical role in shaping and executing people strategies that drive business success. As a key partner to the Mid Platform organization, the team is responsible for aligning HR initiatives with business needs, supporting leadership in talent management, organizational development, and workforce planning. The team focuses on fostering a high-performance culture, enhancing employee engagement, and ensuring smooth people operations. With deep expertise in stakeholder management, change leadership, and data-driven decision-making, the Mid Platform HRBP Team is committed to creating an agile, inclusive, and thriving work environment that empowers employees and fuels business growth.

The Mid Platform HRBP Team plays a critical role in shaping and executing people strategies that drive business success. As a key partner to the Mid Platform organization, the team is responsible for aligning HR initiatives with business needs, supporting leadership in talent management, organizational development, and workforce planning. The team focuses on fostering a high-performance culture, enhancing employee engagement, and ensuring smooth people operations. With deep expertise in stakeholder management, change leadership, and data-driven decision-making, the Mid Platform HRBP Team is committed to creating an agile, inclusive, and thriving work environment that empowers employees and fuels business growth.