We are looking for a proactive and data-oriented Marketing Sr Analyst to support the strategic planning and execution of product communication campaigns across the 99 portfolio. This role will involve close collaboration with internal teams and external partners, ensuring alignment throughout the campaign lifecycle - from creative development to performance analysis. The ideal candidate will contribute to the daily operations of the marketing team, helping to drive results through effective coordination, analytical insights, and strong communication skills.

Join our team as a SEO Intern and elevate your career to new heights. You will work directly with a SEO Manager, who will provide you with guidance and learning opportunities throughout your internship. You'll also work with a cross-functional global team, getting a solid foundation of SEO/ASO, Analytics and how they all work together. 

We’re looking for someone organized, proactive, and collaborative, with a passion for solving real-world problems, a strong sense of justice, and the ability to lead and support people. As an Operations Lead in Fraud Prevention, you’ll be responsible for managing a team of field investigators, ensuring that high-impact cases are handled with depth, speed, and accountability. You will be part of a regional team focused on protecting the integrity of our platform and ensuring a safe and fair experience for all users — from customers and delivery people to restaurants and business partners. This role is ideal...

This is a fantastic opportunity to step into a pivotal role within a high-energy, fast-growing company, where you’ll have a real impact across the organisation. As a Finance Business Partner, you’ll have a direct impact on shaping financial strategies and influencing key decisions across the business. You’ll work closely with various teams to help build financial systems for new business divisions, and you’ll dive deep into data to uncover opportunities, risks, and financial insights that drive growth. You’ll be part of a close-knit, passionate team that values fresh perspectives and innovative thinking. In this role, your work will be key to the success of...

Join our Social Media Team! We're looking for a highly organized, curious, and proactive intern to support our Social Media team. This role is ideal for someone passionate about social platforms and digital culture, with a strong interest in project coordination, creativity, and marketing.

As a Senior HRBP, you'll will work closely with business teams and given the complex nature of business function setup, our HRBP work is dynamic and challenging with loads of opportunities to unleash your HR practice excellence and business thought partnership. We work with business stakeholders of all levels to deliver work across Organization, Talent, and Culture pillars. As HRBP, you're more than executing People Cycle. You'll take ownership in driving organization structure & resource planning, talent pipeline construction, talent learning & development, C&B strategy and implementation, change management, and team engagement and culture - alongside our close partners in HR COE teams.  

Our Safety Team is seeking a highly skilled and proactive professional to oversee global insurance management for the ride-hailing and food delivery sectors, with coverage spanning Latin American countries, Australia, Egypt, and other regions. This role will work in close collaboration with the Global Insurance Sr. Manager.    

We are seeking for a Fraud Operations Specialist to join our team at Didi. In this role we’re looking for a specialist with experience in risk operations to manage transaction alerts, contact cardholders to confirm transaction information, resolve authorization issues, and respond to key loss metrics while maintaining a positive customer experience.

You will lead the newly established Quality Enablement function within our Commercial Enablement team at 99Food, an operation committed to scaling high-performance field sales with the right skills, consistency, and impact. Your mission is to act as the "quality gatekeeper", monitoring everything that may go wrong in the sales operation, from skill execution to system usage and process adherence, and ensuring rapid diagnosis and correction. This role combines on-the-ground observation, data-driven auditing, and strategic feedback, driving immediate action and long-term improvement in our sales engine.

As a Manager of Commercial Planning, you will play a pivotal role in driving the strategic direction and operational efficiency of our commercial teams. You will collaborate closely with senior leaders, cross-functional teams, and the global strategy department to define and execute key business objectives. Your focus will be on analyzing market trends, setting ambitious yet achievable targets, and building strong relationships with the sales team to ensure continuous growth. This is a hands-on, high-impact role that demands a combination of data-driven decision-making, innovative thinking, and leadership skills to foster a culture of performance excellence.

As a Manager of Commercial Planning, you will play a pivotal role in driving the strategic direction and operational efficiency of our commercial teams. You will collaborate closely with senior leaders, cross-functional teams, and the global strategy department to define and execute key business objectives. Your focus will be on analyzing market trends, setting ambitious yet achievable targets, and building strong relationships with the sales team to ensure continuous growth. This is a hands-on, high-impact role that demands a combination of data-driven decision-making, innovative thinking, and leadership skills to foster a culture of performance excellence.

You’ll be joining the Commercial Enablement team at 99Food, a fast-paced and high-growth business unit responsible for equipping the sales force with the strategy, tools, knowledge, and support needed to win in the field. Our mission is to ensure scalable, high-performance growth without compromising excellence— building robust, repeatable, and impactful structures that empower our teams across all regions. This role focuses specifically on scaling sales performance through strategic education, onboarding, communication, and knowledge management, with a strong emphasis on clarity,...

You’ll be joining the Commercial Enablement team at 99Food, a high-impact area that supports the national sales force with the tools usage, knowledge, culture, and strategies they need to perform at the highest level. As Sales Engagement Manager, your mission will be to build and scale a culture of high performance, passion, and excellence within our sales teams. You’ll be responsible for cascading and operationalizing all sales engagement initiatives, from performance-driven sales campaigns to inspiring events and rituals that spark energy, recognition, and belonging across all regions. This is a...

The Internship Program is an initiative aimed to attract top students from universities nationwide. The program seeks to generate a new wave of future DiDiers by providing a rich experience in our organization, shaping the way we build talent and create strong members to take roles post concluding the Internship Program.  This Program offers you the possibility to experience what it means to work in an international start-up and how details matter at each stage of the process.

In the Dark Kitchen team, we are focused on helping our restaurant partners grow by becoming the best option for our users through their value proposition. We assist our clients in many aspects of their food delivery business including commercial opportunities and expansion of their businesses.

We are looking for an intern that has passion about Data Analysis, Data Visualization and finding the most valuable insights. This role is essential for optimizing our sales operations in a dynamic environment. The perfect candidate it’s a very strategic thinker, an adaptable and very collaborative person. You need to be studying last semesters of your carrer. The Commercial Effectiveness it's a team dedicated to show numerical visibility to the commercial team, to do more efficient processes and we are the link between Sales Ops and commercial. Also, we are in charge of monthly portfolios for Didi Food.  

We're seeking talented and thoughtful students to help define and execute our vision. You will work alongside other members of DiDi Colombia team delivering amazing results and completing challenging tasks every day. You will grow and develop within our team with the chance to continue your career with us after you graduate.

We're seeking talented and thoughtful students to help define and execute our vision. You will work alongside other members of DiDi Colombia team delivering amazing results and completing challenging tasks every day. You will grow and develop within our team with the chance to continue your career with us after you graduate.

In the Dark Kitchen team, we are focused on helping our restaurant partners grow by becoming the best option for our users through their value proposition. We assist our clients in many aspects of their food delivery business including commercial opportunities and expansion of their businesses. 

Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This role will be a perfect fit for young professionals that are passionate both for data analytics and strategy. You will be constantly gathering insights from our data and developing solutions with real impact that scale in the whole region.

DiDi Rides Business Intelligence team is seeking an intern to support the decision-making, analysis, data, and dashboards development for the LATAM Rides business. This position will work closely with Sr. Analysts to support business operations, delivering data and analysis for internal driver platform teams.

We are seeking a proactive and detail-oriented Admin & Facilities Senior Analyst to support the efficient and safe operation of our offices in Mexico. This role is key in delivering a positive workplace experience, ensuring compliance with EHS (Environmental, Health & Safety) standards, and managing daily facility operations, budgeting, and maintenance. The ideal candidate will have strong organizational and communication skills and a customer-focused approach to supporting employees and vendors.

The Business Operations Support Manager will play a key role in supporting the Partnerships team by ensuring smooth cross-functional project execution, particularly for vendor-related initiatives. This role will be responsible for maintaining actionable project trackers, drafting meeting minutes, monitoring deliverables, and proactively identifying blockers. Working closely with Product, IT, Risk, AML, and Compliance, the analyst will help align priorities across teams, ensuring that...

As a Commercial Strategy BI/Data Manager, you will be at the core of driving data-led decision-making for our commercial strategy. You’ll lead the development and evolution of our business intelligence infrastructure, working closely with the Commercial Strategy & Planning Managers, senior leadership, and cross-functional teams to support critical strategic initiatives. Your role will focus on transforming data into actionable insights, ensuring data consistency and accessibility, and enabling a deep understanding of performance across Sales, Growth, and Logistics. This is a high-impact, analytical role that blends technical expertise with strategic thinking, requiring strong business acumen, a proactive mindset, and the ability to communicate complex insights clearly and...

As a Manager of Commercial Planning, you will play a pivotal role in driving the strategic direction and operational efficiency of our commercial teams. You will collaborate closely with senior leaders, cross-functional teams, and the global strategy department to define and execute key business objectives. Your focus will be on analyzing market trends, setting ambitious yet achievable targets, and building strong relationships with the sales team to ensure continuous growth. This is a hands-on, high-impact role that demands a combination of data-driven decision-making, innovative thinking, and leadership skills to foster a culture of performance excellence.

Being part of the Categories team will give you the unique opportunity to help drive growth in one of the fastest-growing companies in the world. This data-driven role calls for a rare combination of user-centric, analytical thinking, and strong communication skills to interact with our community of users and partners (drivers). You will have the opportunity to work in a high-impact team, where you will launch, build, and run DiDi's business in Mexico and nearby LATAM regions. Be prepared for a hectic, fast-paced, and challenging environment. Never a dull moment! The Operations Analyst role is crucial for the expansion and sustainability of the...

As part of the broader Central Ops organization, as a Pricing Manager, you will be responsible for monitoring, structuring, and executing all aspects related to pricing—from tracking marketplace dynamics to improving user experience—all while driving towards business and financial goals. A key focus of this role will be to optimize marketplace efficiency through data-driven pricing decisions that balance supply and demand effectively. You will build frameworks and generate insights that simplify marketplace understanding and help anticipate future behaviors within the ride-hailing business. The ideal candidate must have strong analytical skills, a data-driven mindset, and excellent prioritization capabilities, with great attention to detail and...

As a Business Development Manager, you will play a pivotal role in driving our Food business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.

La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.

The User Operations team in Colombia is looking for a data-driven, analytical and passionate individual eager to help us analyze and structure projects & initiatives that allow us to increase eater frequency and retention. The successful candidate needs to be proficient in Excel, self-motivated, self-directed and eager to take ownership of tasks to ensure solutions, as well as being a clear communicator given the need to interact with other teams.

- Are you a curious and data-driven individual eager to kickstart your career in strategy? Do you want to work for a company that values intellectual curiosity and offers opportunities for growth and development? Look no further than our Strategy Internship!

The Fintech Ops Center HRBP Manager will support BR Fintech HRBP Sr Manager in a dynamic and fast-paced environment. This position will face hands-on and wide experience in HR, tactically supporting Risk Ops Center operational leaders and contributing to implement HR policies and mechanisms to meet the success of our Fintech Business and increase employees’ engagement and alignment to the company's culture.

We are looking for an intern to provide support to our Channel Management team and kick-off his/her/the career within the Ad Operations team. This role is perfect for someone who has passion for marketing, strategy and numbers. You'll support our Brazil team in a fast-paced, results-driven environment. You’ll be responsible for the day-to-day execution of some of our most important campaigns while identifying trends and surfacing insights.  If you are the best in your class, and, now are interested in becoming one of the best performance marketers in the world, this is for you.

As the Supervisor of the Anti-Fraud & AML team, you will be responsible for leading the investigation and resolution of suspicious activities related to deposit accounts, ensuring both fraud prevention and regulatory compliance. You will oversee a multidisciplinary team of analysts focused on detecting fraud, identifying money mule accounts, and conducting in-depth transaction analysis. This role requires close collaboration with the Risk Policy team to refine detection rules, improve prevention strategies, and reduce false positives. You will also support efforts to mitigate reputational risks and enhance the overall customer experience, while maintaining high operational standards and integrity in financial crime prevention. It also...

Como Especialista en Operaciones contra el Lavado de Dinero (AML), serás responsable de monitorear y analizar la actividad transaccional en cuentas digitales para identificar y escalar patrones relacionados con el lavado de dinero o comportamientos financieros inusuales. Trabajarás en estrecha colaboración con el Oficial de Cumplimiento para proporcionar alertas bien documentadas basadas en tus hallazgos, y apoyarás las investigaciones recopilando datos relevantes tanto de sistemas internos como de fuentes externas.

We're looking for someone to boost our Fintech Cash loan business. As the product manager of Didi Cash loan, we hope you have experience in the Cashloan product, and are very familiar with the Mexican local Fintech market. Also, have good communication and collaboration skills.  You’ll collaborate closely with Product Managers and work with Marketing, Customer Experience, Legal, and Localization teams to bring real solutions to life. We’re seeking a curious, organized,...

As a CX & Relationship Sr Specialist you will be in charge of working with multiple business stakeholders in order to deploy cross functional projects, analysis and solutions oriented to improve our users experience as well drive efficiency for our business, generating impact for thousands of people!  You will play a key role in driving the performance and evolution of our Service Delivery operations, going beyond operational tracking by combining data analysis, process optimization, and strategic insight to enhance how we deliver support to our customers. Reporting to the Service Delivery Manager for Brazil, you will work cross-functionally with key stakeholders (L&D, QA, WFM, etc.) to proactively identify performance gaps,...

The Intern in CX Ops will contribure to deliver efficient and effective solutions to build trust with our customers being responsible for supporting continuous improvement in operational procedures, facilitating the requests review, participating in launches and new features implementation, configuring in the system process and tools. In this job you will have the opportunity to work with a multicultural team from all over the world (from arabian to mid-south america, and asia) in a fast-paced environment in a company that is globally transforming the mobility scenario, and you will have the chance to build the new era of the customer support.  The ideal candidate combines business process knowledge and IT skills with business acumen and a...

Seeking a proactive team member with sales operations and telesales channel background to support us in building a new area within our customer experience team. This role is crucial for promoting a culture of continuous improvement and growth within the fintech environment. Senior leader will structure its area implementation, define telesales channel strategy and target setting frameworks and monitor performance metrics. Day-to-day will require a strong collaboration with various departments and ensure compliance with industry standards and regulations. By facilitating proactive problem-solving, A/B testing, solution-oriented thinking, this position aims be a key player within our CX Fintech business unit.

We are looking for a Senior Training & Development Analyst (D6) to lead and evolve training programs that accelerate development across multiple areas of the business, including Operations, Marketing, Sales, and HR. You will play a key role in creating meaningful learning experiences, with a focus on building capabilities, strengthening culture, and driving performance. A core responsibility will be the ongoing coordination of Compass, a recurring company-wide training forum held twice a month, aimed at fostering alignment and continuous development.  

We are looking for a customer-centric operations analyst to join us on the Food & Entrega team. Our mission is to build the best experience for our users and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional...

As a Commercial Planning Sr Manager, focused on our B2B Ride Hailing Business ( trips for Companies) you will play a key role in leading the planning and resource allocation of the business 99 Empresas, our entreprise solution.  You’ll work closely with the Sales & Ops  Teams and cross-functional partners (Analytics , FP&A and Strategy, Credit & Collections), leveraging data and performance insights to drive decision-making and coordinate the core performance of ride hailing for Client Companies. This role demands leadership along several teams,  analytical mindset, trade off thinking,  proactive approach to problem-solving and process improvements. Your contributions will directly impact the development of Sales Targets,...

We are seeking a results-driven Commercial Data Analyst to join our team and support data-driven decision-making across our commercial, operations, and product catalog functions. This role is critical in analyzing the performance of promotions, enhancing user retention strategies, and identifying opportunities to increase customer value through advanced analytics and machine learning. This role will be essential in supporting the commercial team by leveraging data to drive strategic decision-making across our grocery delivery operations. We need someone who is analytical, results-oriented, and capable of turning data into actionable insights. For this specific role, a strong focus on performance is crucial: This role prioritizes measurable results. You...

We are looking for a data-driven, analytical User Strategy & Operations Analyst who is passionate about using numbers to solve real-world problems. In this role, you will be joining the team that manages Didi Food Users in Mexicoto analyze data, optimize processes, and support strategic initiatives to acquire new users and improve their experience. The Mexico User Growth Team balances strategy and execution to reimagine how promotions work in food delivery. On the strategy side, we rethink promotional approaches, build scalable systems and collaborate cross-functionally to improve product and user experiences-always grounded in data. On the execution side, we bring strategy to life,...

We’re on the lookout for a creative, analytical and motivated person who wants to begin a career in the Marketing team, by joining us as a  Passenger Marketing Intern for our Spanish-Speaking-LATAM business. You will join our marketing department at an exciting time. The company is growing rapidly and much of this growth is being driven by our marketing activity. You will be reporting to the Passenger Marketing Lead and will be providing vital support in Marketing Analytics, Reporting, Campaign Optimization, Launch of new cities projects and social media campaigns coordination. You should be naturally creative but also be driven by data-facts, trends, and objectives to contribute in the execution of the different campaigns and...

En Didi Fintech, tenemos la misión de brindar empoderamiento financiero a mas personas y comunidades en todo el mundo. Estamos haciendo que los servicios financieros digitales sean más accesibles y brindamos mejores formas para que los usuarios ganen, crezcan y gasten su dinero. Únete a nosotros, ya que ayudamos a nuestros usuarios a crear la tecnología que facilita mejor las finanzas. Incorpórate a Didi, Call Center de Cobranza, estamos en búsqueda de tu talento para integrarlo a nuestro equipo de trabajo, ocupando el puesto Post Loan Supervisor para cobranza.

As Business Support Manager, you will collaborate with senior executives, the global strategy team, and local operations to solve high-impact business decisions, define priorities, allocate resources, and enhance processes. This role offers the opportunity to drive top-level decisions and foster sustainable growth across diverse teams in a fast-evolving environment.

CX is a key to deliver a great experience to our customers. Our team is BIG and full of people passionate about delivering a WOW service to our clients! In this position, you will be working directly with the CX & Relationship Manager for Brazil region managing our various BPOs. You will work every day to improve our Customer Service Experience in the different countries where DiDi has services in Latin America. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!

We’re looking for a highly driven and strategic CX & Relationship Director to join our CX Service Operations team. This role will lead the Quality Assurance (QA) and Learning & Development (L&D) teams, overseeing both operationally embedded teams and central teams responsible for global standardization and innovation. Additionally, this role will lead the Critical Channels team, which...

Being part of the Categories team will give you the unique opportunity to help drive growth in one of the fastest-growing companies in the world. This data-driven role calls for a strong user-centric mindset, analytical thinking, and strong communication skills to interact with our community of users and partners (drivers/delivery partners). You will have the opportunity to work in an agile, high-impact team where you will design, build, launch and operate multiple products of DiDi's business in Mexico and LATAM.  The Strategy and Operations senior Analyst...