The Strategy and Planning Head is a crucial leadership position within DiDi´s organization. It is a role that will shape the strategic direction of all Delivery operations in Spanish Speaking Latin America. Leading a team, the Strategy and Planning Head is responsible for defining key objectives, allocating resources, enhancing processes and leading key projects.  It is a role that that requires strong consultative collaboration with senior leaders and internal/external stakeholders.     

The Risk Policy team is responsable for managing credit risk for the Cash Loan product at 99pay fintech business. We use state-of-art analytical tools combined with multiple source data to build our risk policy framework. We are looking for an open minded and data driven intern who can add up to the team, contributing with ideas, studies and risk monitoring the porftolio. Our main goal is to balance growth, financial return and user experience.

The Process Coordinator for SDR Enablement is responsible for documenting, optimizing, and evolving the sales development processes that support execution excellence. This role ensures that SDR workflows are clearly defined, efficient, and consistently applied across teams. The ideal candidate is analytical, detail-oriented, and passionate about driving performance through operational clarity and process improvement.  

The Manager of CRM & Sales Analytics will be responsible for maintaining, optimizing, and enabling the core tools, systems, and reporting infrastructure that support inside sales performance. This person will act as the primary administrator and strategic partner for CRM functionality, workflow automation, sales reporting, and dashboard delivery. The ideal candidate is analytical, systems-savvy, and passionate about turning operational data into actionable insights for decision-making.  

The Inside Sales Coordinator (Sales Development Representative - SDR) is responsible for engaging prospective customers through outbound channels, qualifying leads, and contributing directly to the growth of our customer base. This position plays a vital role in the sales pipeline by initiating meaningful conversations, understanding customer needs, and passing on qualified leads to the sales or account team. We are looking for resilient, driven, and curious individuals who thrive in dynamic environments and are motivated by results.

The Inside Sales Specialist (Sales Development Representative - SDR) is responsible for engaging prospective customers through outbound channels, qualifying leads, and contributing directly to the growth of our customer base. This position plays a vital role in the sales pipeline by initiating meaningful conversations, understanding customer needs, and passing on qualified leads to the sales or account team. We are looking for resilient, driven, and curious individuals who thrive in dynamic environments and are motivated by results.

The Manager of Lead Operations & Enablement is responsible for overseeing the end-to-end lifecycle of leads within the inside sales organization. This includes managing lead sourcing, enrichment, segmentation, prioritization, and routing strategies to ensure the sales team has the highest quality opportunities to engage. This role requires strong analytical thinking, cross-functional collaboration, and process orientation to improve lead conversion and pipeline quality.

We are seeking a highly skilled and experienced Strategic Planner Sr. Manager to join DiDi SSL Marketing team! In this role, you will be responsible for developing and implementing comprehensive brand strategies to enhance Our Brand's and Business Units' goals and presence across Spanish Speaking LATAM. The ideal candidate will have a deep understanding of consumer behavior, market trends, and competitive...

Being the Eater Engagement Operations Senior Analyst for DiDi Food Central and South America will give you the unique opportunity to help drive growth in one of the fastest-growing companies in the region.   This data-driven role calls for a rare combination of consumer-inspired analytical thinking, execution excellence & interpersonal ability. You will be involved...

About the internship: As Public Policy Intern, you will work on different subject matters around DiDi’s policy priorities, including urban mobility, regulation, and the future of work. The geographic scope of the role covers DiDi’s international business across Latin America, Egypt and ANZ.  Working as part of the Central External Affairs team, you will support our regional Government Affairs and Communications colleagues with materials and advice - including policy notes, talking points, and leave-behinds. You will track the international debates and developments on key topics; research policy trends; and develop arguments and evidence to support DiDi advocacy. About...

From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.   Being part of the Passenger Platform Team will give you the unique opportunity to be responsible for improving and offering a solid experience to our passengers in all SSL (Spanish Speaking Latinamerica) countries, having as a main leverage product features and our internal communication channels (SMS, Mail, Push, among others).     

You will collaborate closely with our excellent product managers and business stakeholders, and taking projects from idea to successful launch and adoption, which will be ultimately responsible for the customer's success. Let's see a world where our everyday lives are better!

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.

La función principal de un City Key Account Farmer es desarrollar y mantener una cartera de cuentas clave para que tengan un rendimiento sobresaliente dentro de la plataforma. Un City Key Account Farmer debe buscar una colaboración beneficiosa para todas las partes implicadas con el fin de lograr un crecimiento rentable para DiDi y los restaurantes/marcas asociados. El City Key Account Farmer debe lograr un buen conocimiento del negocio, convirtiéndose en un asesor de los restaurantes asociados, aportando una visión estratégica para mejorar su rendimiento y a través de un excelente servicio al cliente, lograr el mantenimiento de relaciones comerciales exitosas...

As a CX Continuous Improvement Specialist in the Service Operations team, you will play a key role in driving impactful, cross-functional improvement initiatives across multiple regions and service modalities. Your work will focus on enhancing both the quality of the user experience and the operational efficiency of our services. You will collaborate closely with business stakeholders and leverage data to uncover pain points, design strategic solutions, and lead their scalable implementation. You will join a dynamic and collaborative Continuous Improvement team that works across countries and departments, with a shared commitment to elevating service quality and efficiency. This is a unique opportunity to thrive in a...

La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food. Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.

Store experience team is at the heart of how we connect with our store partners. From the moment a store joins our platform to their ongoing journey, we ensure they feel valued, heard, and supported. Whether it's sending welcome gifts, following up on procurement items, or clearly explaining how our processes work — we make every interaction count. In this role, you’ll be supporting our Store Experience operations end-to-end. You’ll play a key part in analyzing data and hearing our store partners' voices, ensuring partners receive thoughtful touches, get timely information, and feel confident navigating our platform. If you’re a data-driven person and a detail-oriented...

La función principal de unejecutivo post ventaes desarrollar y mantener un portafolio de clientes sano.

La función principal de un City Key Account Hunter es prospectar nuevas cuentas clave a través de un riguroso trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de potenciales clientes. El City Key Account Hunter debe tener conocimiento del mercado y sus drivers, e identificar las principales necesidades de cada cuenta para planificar y ejecutar estrategias persuasivas que le permitan adquirir las mejores cuentas del mercado, logrando la confianza que les permita asociarse y...

In this role you will be able to develop within the Growth team of Didi credit card. You will be part of Acquisition core team and will be in charge of developing and implementing strategy on the business side. Business intelligence to improve metrics and design strategy is the core of this position. Our candidate will be working close to engagement, marketing & partnership teams.

CX IBG (our international customer experience area) is a key to deliver a great journey to all customers. Our team is dynamic, multicultural, diverse and full of passionate people whose mission is to deliver a WOW service to our clients all over the world. The CX Global Strategy Sr Manager will work together with the CX Senior Leadership to define the CX Global Strategy, leading innovative and structured projects on the department all over the world. In this position, you will be responsible for developing strategic initiatives for the international CX team of DiDi Chuxing, managing different stakeholders and analysing the best approach according to each business maturity.

CX IBG (our international customer experience area ;]) is a key to deliver a great journey to all customers. Our team is dynamic, multicultural, diverse and full of passionate people whose mission is to deliver a WOW service to our clients all over the world. The CX Global Strategy senior analyst will work together with the CX Senior Leadership to help defining the CX Global Strategy, contribute in innovative and structured projects on the department all over the world. We seek for a proactive individual with strong analytical and communication skills who can deeply analyze data, formulate and test hypotheses, generate key insights, design and implement initiatives, and collaborate with stakeholders to develop impactful strategies. 

We’re looking for a highly driven and strategic CX & AI Enablement Manager to join our CX Quality Assurance team. This role will serve as a central pillar in defining and scaling quality standards across all business units and regions. You’ll work cross-functionally to align global QA practices, lead strategic initiatives, and implement innovative solutions to improve customer experience quality at scale. This role requires business-oriented ownership and excellent communication skills to ensure effectiveness of the QA strategy. In the end, we are looking for a strong, committed and creative performer that is able to transmit the DiDi experience to our end users while...

Workforece Management team inside CX IBG is looking for an intern that is curious and has good analytical and problem solvins skills to help monitor queues in real time, understand the behaviors and gaps compared to the forecast to help build action plans to make sure our customers are being able to solve hteir issues in a timely manner.   You will need to manage multiple systems and have the ability to manage data through excel or google sheets and will interact not only with our internal ops team, but also the BPO (call centers) that support on the customer experience.

Responsabilidades: - Gerenciar e expandir a carteira de grandes contas, estabelecendo relacionamentos sólidos e de confiança. - Identificar oportunidades de business growth e propor soluções que aumentem o share de mercado. - Analisar dados de vendas e métricas para formular estratégias que alcancem os resultados desejados. - Trabalhar em colaboração com as equipes de financeiro, produtos e operações para garantir a satisfação do cliente e a eficácia das soluções oferecidas. - Preparar e apresentar relatórios de desempenho para os clientes e para à liderança.

Join 99 (DiDi) as an HRIS Manager, where you’ll play a critical role in expanding and enhancing our global eHR ecosystem across Brazil, Mexico, China, and other LATAM regions. In this role, you will act as a key point of contact for the international eHR team, identifying opportunities, delivering HR technology solutions, and ensuring seamless implementation of systems that elevate both HR operations and employee experience.

We are looking for a Media Manager with strong strategic thinking, a systemic vision, and a sharp focus on efficiency. This role will be essential in leading and developing media plans, ensuring intelligent resource management, and driving significant impact on both brand performance and business results. We seek someone who combines analytical expertise with excellent communication skills, capable of leading complex projects and engaging stakeholders at various levels.  

The 99 Creative Hub is looking for a Creative Production Sr. Analyst to join our creative and strategic team. If you're passionate about audiovisual production and brand experiences, highly organized, agile, and a creative problem-solver, this role is for you. You’ll lead the end-to-end execution of 360° campaigns — from scripts and content to brand activations and live experiences — always aligned with the brand’s voice and business goals.

Creative Hub a multidisciplinary and diverse team focused on driving brand and business results through creative strategies. We lead projects and collaborate with internal and external partners to build world-class communication and strengthen a global creative community at 99 | DiDi. If you are a strategic leader, passionate about digital culture and brand building, this opportunity is for you.

We are looking for a data-driven and customer-obsessed CRM Analyst to join the Delivery Marketing team. This person will be responsible for designing and executing lifecycle journeys and communication strategies that support the growth of our new delivery business, ensuring users receive relevant, personalized, and timely communications. This person will be in the CRM Team, the team responsible to manage our user base communications as well as structuring governance strategies to genenate engagement, business and brand results.

We are looking for a proactive and creative Senior Marketing Analyst to join our Delivery Marketing team. As a key member of the Marketing team for the new food delivery business, the person will be accountable to build the new brand, supporting the launch of the 99's new venture. This position will be responsible for leading brand initiatives, marketing campaigns and tactical promotions, collaborating directly with business units and cross-functional teams to ensure excellence in execution and performance.

Estamos em busca de uma pessoa estagiária proativa para apoiar o time de Marketing da vertical de Delivery. Esta é uma excelente oportunidade para ganhar experiência prática em planejamento de campanhas, trade marketing e acompanhamento de performance em um ambiente dinâmico e acelerado. Essa pessoa estagiária fará parte do time de marketing voltado ao novo negócio da 99 em delivery, responsável por estabelecer a marca nesse novo mercado, gerando resultados para o negócio.

We are looking for a proactive and detail-oriented Marketing Analyst to support the strategic planning and execution of product communication campaigns across the 99 portfolio. This role will involve close collaboration with internal teams and external partners, ensuring alignment throughout the campaign lifecycle — from creative development to performance analysis. The ideal candidate will contribute to the daily operations of the marketing team, helping to drive results through effective coordination, analytical insights, and strong communication skills.

The team provides assisting with a variety of questions across all areas of HR, including life cycles, policies, benefits, pay and vendor management etc

The team provides assisting with a variety of questions across all areas of HR, including life cycles, policies, benefits, pay and vendor management etc

  Team Mission: Our team oversees the end-to-end global onboarding process for business users across the Mobility and Delivery product lines. We are dedicated to building high-quality, compliant supply networks while optimizing operational efficiency and delivering seamless, user-centric experiences. Role Impact: This role will lead business operations in Brazil...

DiDi Fintech's mission and vision​ is to become a leading digital bank. By leveraging DiDi’s extensive technological expertise and addressing the pain points of the Mexican market, we aim to provide competitive financial services and products. Through the DiDi ecosystem, we will drive user growth and market penetration. The business team is responsible for strategy formulation, business expansion, and serving as a bridge between the local market and headquarters to ensure seamless project and product execution.

Estamos em busca de um(a) estagiário(a) para integrar nosso time comercial, com foco no desenvolvimento e apoio às estratégias comerciais. Essa é uma excelente oportunidade para quem deseja aprender na prática sobre vendas, inteligência de mercado, funil comercial e estratégias de crescimento.

We are looking for a Media Analyst to join the Marketing team for the Delivery vertical. This position will play a strategic role in developing media plans, from defining the strategy to tactical implementation and continuous campaign optimization. If you are passionate about performance, data, and driving business impact, this role is for you.  

O 99 Creative Hub está em busca de um(a) Analista Sênior de Redes Sociais para fortalecer nosso time criativo e estratégico. Somos um time multidisciplinar e diverso, focado em impulsionar resultados de marca e negócios por meio de estratégias criativas. Atuamos diretamente com branding, marketing e comunicação institucional, conectando a 99 às conversas que movem a cultura — com relevância, consistência e impacto. Se você tem pensamento estratégico, paixão por conteúdo digital e experiência em grandes marcas, essa vaga é para você.

The 99 Creative Hub is looking for a Creative Production Analyst to support our brand and content teams in turning great ideas into high-quality deliveries — on time, on budget, and on point. If you enjoy following creative productions from beginning to end, are passionate about audiovisual content, live activations, and branded experiences, and are known for your organization, agility, and clear communication, this role could be a great fit for you.

We are looking for someone who is passionate to make a difference in the user’s life by providing the best experience. As part of the Entrega Ecosystem team, this position will act mapping the driver's journey and providing insights on how to improve it through product development or improvement, bug fixing, communication, etc. This position will also be responsible to perform benchmarks from competitors to ensure that 99 is offering the best experience and if there are opportunities to make it better.  

A área de marketing tem como objetivo construir uma love brand, engajando o público a utilizar a plataforma, com projetos de real impacto. Para isso, precisamos de você!  Como Estagiário de Marketing, você terá a oportunidade de trabalhar em um ambiente novo e desafiador, explorando diariamente suas habilidades de comunicação, atitude e influência. Você será responsável por apoiar o crescimento da área de marketing visando criar valor real para os usuários a fim de impactar mais e melhor o relacionamento da marca com todos eles. 

We are looking for a Business Development Manager to build strategic alliances with top brands in areas like Retail, Restaurants, and Telecommunications. Your goal will be to integrate these partners into our platform in ways that add real value for our drivers, improving their earnings and fostering loyalty to DiDi. You’ll work closely with internal teams to ensure these benefits are easy to access and drive a positive impact on driver engagement. If you’re a strategic thinker, skilled negotiator, passionate about creating win-win solutions, and user-driven, we’d love to hear from you!

We are looking for a Jr. Key Account Manager to focus on national and international food industry brands. The Jr. Key Account Manager will work closely with the business strategy team to reach the growth potential and increase the coverage of key accounts. In long term plan, a KA manager needs to interact with the clients to support their business growth based on our sales activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future KA Sr. Manager.

The Financial Institution Business Development (FIBD) team focused on payments plays a critical role in shaping and managing strategic partnerships with banks, payment providers, and other financial stakeholders. Our mission is to enhance the company’s payment capabilities, ensuring a seamless, secure, and efficient transaction experience for our customers across multiple business units, including ride-hailing and 99Pay. As part of the online payments vertical, we work closely with acquirers, issuers, card schemes, and alternative payment providers to optimize payment operations, expand local payment acceptance, reduce costs, and drive innovation. Collaboration with internal stakeholders—such as risk, compliance, legal, treasury, and product teams—is key to...

We are looking for a responsible Supervisor for QA collections. The position is complex. It won't just be someone who oversees the work of others. A supervisor is also responsible for advising, solving problems, and serving as a liaison between subordinates and upper management.  - The ideal candidate will be a competent person who knows how to guide and train employees.  - He or She will have a thorough knowledge of the processes inherent to the responsibility of the position and will be oriented and focused on results. - The objective will be to ensure that operations are carried out in a productive manner to ensure the correct Collection process  

In this role, you will lead the brand positioning for our cash loan products and potential innovations within the category, crafting a brand narrative through integrated marketing campaigns that deeply resonate within your consumers' minds and hearts while keeping the business goals as a cornerstone in your strategies. Managing multiple sources of internal and external information, you’ll identify key strategic opportunities to ensure the brand stays...