Você fará parte do time de Sales Planning, uma área estratégica responsável por estruturar e evoluir o modelo de Revenue Operations da 99 Mobilidade. O time atua na interseção entre dados, processo e execução comercial, garantindo previsibilidade, eficiência e escala para o crescimento do negócio. Nesta posição, você será a referência em funil de vendas e produtividade comercial, atuando de forma transversal com...

Você fará parte do time de Sales Planning, área responsável por estruturar, escalar e sustentar o modelo de Revenue Operations da 99 Mobilidade. O time atua garantindo que estratégia comercial, processos, dados e sistemas estejam conectados e funcionando de forma consistente. Nesta posição, você será a referência em CRM e operações comerciais, responsável pela arquitetura, governança e evolução da operação comercial no sistema, além de apoiar a capacitação contínua do time de vendas. Seu papel é garantir que o CRM seja uma ferramenta de gestão e...

This is a senior contract role within the DiDi ANZ marketing team, reporting directly to the Head of Marketing for ANZ. The role has been created to provide continuity and momentum during a 9-month maternity leave period. On a day-to-day basis, the successful candidate will play a critical role in supporting and executing the existing brand strategy, as well as planning, managing, and delivering integrated marketing campaigns that continue to drive DiDi’s market share and strengthen brand affinity in market. The role will work closely with...

Our Customer Experience area is a key to deliver a great experience to our customers. As a CX Ops analyst you will be in charge of working with multiple business stakeholders in order to deploy cross functional projects, analysis and solutions oriented to improve our users experience as well drive efficiency for our business, generating impact for thousands of people! You will be accountable for the continuous improvement process in CX and at the same time responsible for drive data analysis and data management of CX. High speed towards implementation and constant learning will be key part of this journey.  As a CX & Relationship Analyst you will be working directly with the CX & Relationship Manager for the Spanish Speaking LATAM region managing...

This role is part of our Commercial team, responsible for driving 99food growth by acquiring new restaurants and expanding our presence in key neighborhoods across São Paulo. BDRs at 99food are not just sellers — they are the face of our brand, spending time in the field, talking to restaurant owners, understanding their pain points, and demonstrating how 99food can transform their operations. The Commercial team operates at a fast pace, combining data-driven targeting with hands-on relationship building. We collaborate closely with Sales Operations and...

This position is part of our CX Product Operations team, where you will join a diverse, multinational group responsible for: a) enhancing automated solutions through intelligent channel strategies and continuous improvement; b) ensuring the best possible experience for users in our help center, thinking in the short-term and long-term vision. In this role, you will focus primarily on our Fintech business, work closely with cross-functional teams, and build strong relationships with key stakeholders. You will be expected to contribute to OKR performance tracking, lead product discovery, and analyze data to identify correlations and root causes. Additionally, you will...

Help us shape the future of food delivery in SSL — one restaurant brand at a time. As part of the CKA Strategy BP team, you’ll be responsible for translating national priorities into actionable, high-impact strategies at the local level. You’ll work closely with City Managers and cross-functional teams to identify the biggest growth opportunities, focus execution, and drive real results across our most important regions

We are seeking a dynamic and experienced Media Manager to coordinate and execute our Mobiity media strategy in Mexico. This role requires a strategic vision, executional excellence, with financial acumen, looking to foster and improve leadership skills, and a data-driven approach to media planning and execution. The ideal candidate will have proven expertise in operating and working side by side with large media agencies, driving efficiencies, and ensuring excellence in media execution. They must also excel in stakeholder management, coordinating, and negotiating with frontline leaders across different markets. Additionally, the candidate should bring a forward-looking,...

We are looking for a customer-centric pricing analyst to join us on the Operations intern. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional...

From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Logistics Business Unit operations team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product and operations. The Logistic's BU helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday. 99Entrega is our last mile delivery service, using cars, motos, utilitaries, vans and small trucks. Be prepared for a hectic, fast paced and challenging environment. This data driven role calls for a rare combination of analytical...

We are looking for a Product Intern to support multiple projects on the Delivery business, one of the many initiatives alongside passenger transportation (99), digital payments (99Pay) or food delivery (99Food). You will work closely with cross-functional teams to develop and implement Product features that will improve our users journey and help the growth of the Delivery business. This internship offers a unique opportunity to contribute to a rapidly expanding business line in a fast-paced environment. We are specifically looking for a person with a data driven profile and attention to detail to support courier growth-related topics. The product teams are not located in Brazil, so international contact will be daily. As we...

Esta é uma oportunidade empolgante para pessoas com grande capacidade de criar laços e novas parcerias. Você será desafiado(a) a inovar e buscar novas soluções para venda e financiamento de veículos. Como parte da equipe de Solutions, a pessoa selecionada desempenhará um papel fundamental nacriação de novos projetos, busca de novos parceiros e novas saídas para a venda de carro para os motoristas da plataforma.  Nessa posição, a pessoa deve atuar com análises de performance, criação de business-plans, análise da parceria e criação de relacionamento com...

Esta posição faz parte do 99Abastece, um marketplace de combustível desenvolvido pela 99 que conecta motoristas e postos de gasolina. O analista de planejamento estratégico será responsável por apoiar o gerente da equipe no planejamento e execução de projetos para sustentar o crescimento do negócio e alcançar a visão de longo prazo do negócio.

The Vehicle Solutions team plays a critical role in driving DiDi’s growth across Mexico and Spanish-speaking LATAM by expanding and strengthening vehicle supply. The team focuses on identifying new supply channels, activating fleet partners, and building scalable foundations for long-term growth. As a Fleet Business Development Manager, you will be part of the team responsible for sourcing and converting new fleet partners and vehicle supply opportunities. You will work at the intersection of growth and partnerships, building a strong pipeline that fuels new fleet launches and directly contributes to supply...

🌟 Dive into the heart of decision-making as our Data-Driven Analyst! Are you a sharp, analytical mind eager to decipher insights from broad data? Join our vibrant team where you'll collaborate closely with our commercial, Partnerships, Ads, Growth and Strategy & Planning  teams. Extracting actionable insights, transforming data into strategic decisions, and driving impactful outcomes. Embrace the thrill of unraveling patterns and shaping our path forward. Ready to make data-driven magic happen? Apply now and let's shape the future together! 📊🚀✨

La misión principal de nuestro próximo Hunter es impulsar la adquisición de repartidores mediante perfilamiento en campo para DiDi Food. Tu labor será acercarte activamente a repartidores prospectos desde aquellos que ya están activos en la industria del reparto, hasta aquellos que quieran cambiar su dinámica de trabajo para tomar nuevos retos, todo esto, en canales de campo de alto potencial. Buscamos perfiles con fuerte orientación comercial, capacidad de persuasión y una mentalidad proactiva de hunter, que disfruten las interacciones cara a cara y que logren convencer a los potenciales repartidores de unirse a DiDi Food. Esta posición será clave en el crecimiento estratégico de la base de...

We are looking for a data-driven Finance Business Partner to act as the financial navigator for our Marketing department. This is not a back-office accounting role; it is a strategic partnership position. You will embed yourself within the marketing teams to understand their workflows, monitor expenditure with granular detail, and ensure every dollar spent aligns with our strategic goals. The ideal candidate is analytical, detail-oriented, and unafraid to ask the hard questions. You will be expected to build strong relationships with marketers while maintaining the independence to challenge campaign proposals,...

The Catalog Strategy Intern role offers a unique opportunity to gain hands-on experience in one of the fastest-growing companies, specifically within the rapidly expanding grocery business line in Latin America. This data-driven role provides exposure to analytical thinking and cross-functional collaboration, supporting the Catalog team in managing item assortment and improving catalog quality to better engage merchants and users.  

In the Customer Experience (CX) area, we are hundreds of people, from different places and with different cultures, responsible for strategically managing the customers' experience throughout their journey with the company. We are a customer-centric team, which means that we adopt and apply a list of key experience principles that establish the expected behaviors, mindset, processes, metrics, and ways of working to protect the customer's...

A posição de Executivo Comercial tem o foco principal em aquisição, retenção e gestão de parceiros, oferecendo suporte e curadoria para alavancar as operações e garantir um alto desempenho. A rotina é dinâmica e a principal função é desenvolver e expandir a carteira de contas. Como Executivo de Vendas, você terá um papel crucial na prospecção de novos clientes, na venda de novos negócios e na entrega de soluções alinhadas às necessidades específicas de cada parceiro. Com uma abordagem consultiva, será essencial compreender...

At DiDi, we’re building everyday solutions that make life easier for millions of people every day. As our Food and New Products businesses continue to scale in Colombia and Central America, we’re creating a dedicated leadership role to bring the consumer voice to the center of our communications strategy. This role exists to bridge business ambition with real human stories, turning products into narratives people trust, choose, and advocate for.

As a TA Data Intern, you will support DiDi’s Talent Acquisition function by transforming operational data into actionable insights that improve efficiency, transparency, and decision-making across the hiring lifecycle. This role sits at the intersection of TA Operations, Data, and Systems, with a strong service mindset toward TA Managers and leadership. You will help ensure that job requisitions, data flows, and reporting routines operate reliably and consistently, while also identifying opportunities to improve processes, dashboards, and system usage. Through structured reporting, data audits, and ad-hoc data requests, your work will directly support TA leaders in tracking OKRs, managing capacity, and continuously improving hiring outcomes.

We are looking for a customer-centric sales operations coordinator to join us on the CX Fintech Sales team. Our mission is to build the best experience for our clients and to drive strategic and sustainable growth to the business. As a CX & Relationship Coordinator, you will play a key role in managing and improving our BPO operations. You will be responsible for day-to-day service delivery governance, performance monitoring, and continuous improvement initiatives that directly impact sales results and customer experience. In this role, you will work closely with CX leadership, BPO partners, and cross-functional teams to ensure that operational strategies are effectively...

As a CX Operations Sr. Analyst at DiDi, you will drive improvements in customer experience by turning large-scale operations data into prioritized, measurable initiatives that reduce friction, lower incident rates, and increase retention; your work will directly influence product and regional operations policies and deliver measurable KPI uplifts (e.g., CSAT, Customer Effort Score, Competitive Intelligence Index). You will join the Customer Experience Operations team, whose mission is to ensure safe, reliable, and delightful mobility experiences across markets by aligning front-line feedback,...

La función principal de un ejecutivo post venta es desarrollar y mantener un portafolio de clientes sano. Un ejecutivo post venta debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable tanto tanto para la empresa como para los clientes. Parte del rol involucra tener un buen entendimiento del negocio y brindar una excelente atención al cliente para lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.  

Are you looking for an opportunity to make a real impact and kickstart your career with in a global area? As a CX Planning & Control Intern at Didi, you will have the chance to actively contribute to initiatives that shape our customer experience, touching the lives of millions of people every day. You'll work closely with a dynamic team, assisting in project planning, execution, and analysis, all while developing valuable skills in business strategy, data analysis, and customer experience management. This internship offers an exciting opportunity to apply your strategic thinking, problem-solving abilities, and passion for innovation in a fast-paced environment. You’ll collaborate with industry experts and help drive operational...

The Driver Growth team at DiDi is responsible for driving the end-to-end onboarding and lifecycle management of drivers across Latin America. The scope spans multiple acquisition channels, conversion funnel, product, CRM strategies, and lifecycle engagement programs—across product lines and regional markets. The team operates at the intersection of data, product, and operations, with a strong emphasis on analytical rigor and user-centric thinking. Joining this team offers a unique opportunity to contribute to one of the fastest-growing technology companies in the region. You’ll lead a high-performing, close-knit group focused on launching, scaling, and optimizing initiatives that drectly impact the supply side of our platform. Candidates should be...

Join us to redefine what loyalty means in a marketplace that touches millions of lives. As our Driver Loyalty Intern at DiDi, you will be at the heart of shaping how we build lasting relationships with out users across Spanish Speaking Latin America. This is not just about rewards, it's about designing a world-class loyalty experience that drives long-term retention, makes every interaction meaningful, and sets a new standard in our industry.  In this role, you will play a key part in running the day-to-day engine behind our reward exchange system, ensuring that drivers always find relevant rewards available when they want to redeem them. This position will own the operational backbone of rewards inventory, performing data analysis to anticipate demand and prevent...

From day one, you’ll be part of a collaborative, global culture where your work directly influences the company’s strategy and long-term growth. As a Senior Analyst on the Passenger Operations Team, you will play a key role in shaping the passenger experience across all Spanish-speaking Latin American (SSL) countries. You will be responsible for driving data-driven insights and supporting the design and execution of long-term incentive and loyalty strategies to improve passenger retention, expand market share, and increase engagement among high-value users. This role includes owning analytical workstreams for the Membership Program, supporting strategic...

Are you passionate about people and eager to learn how Human Resources drives business success? As an HRBP Intern, you’ll join our dynamic HR team and gain firsthand experience in strategic HR partnership within a fast-paced Commercial environment. This role is perfect for someone curious about Talent Management, employee engagement, and data-driven decision-making. You’ll work alongside experienced HRBPs, contribute to real projects, and help shape the employee experience—all while building a strong foundation for a future career in HR.

We are looking for an experienced Senior HRBP Leader to support our growing business in Brazil. This role requires someone who can establish strong partnerships with senior stakeholders, lead HR initiatives end-to-end, and build a high-performing HR team. The ideal candidate will bring strong leadership capability, deep business understanding, strategic HR mindset, and the willingness to work hands-on when needed. This role involves relocation/long-term assignment to Brazil, where you will work closely with local teams to build capability, implement HR strategies aligned with local labor policies, and develop a culture of collaboration, performance, and innovation.

We’re looking for a talent working as the Financial Institution Business Development Senior Analyst (FIBD Senior Analyst) to identify and build partnership with financial institutions, in order to build up a solid cash loan and credit card infrastructure in Mexico for DiDi’s Fintech business. You will manage the local and regional core relationship of various financial partners strategically important to DiDi's fintech business in Mexico, such as card schemes, credit information companies, risk and data vendors etc. You will have the opportunity to shape and deliver the channel partner...

Marketplace Senior Analyst – Data Science (Bogotá,CO) Ready to turn data into action? Join DiDi Food LATAM and help reshape our operations strategy in main cities in LATAM.        

Are you driven by complex challenges, a culture of innovation, and an uncompromising pursuit of excellence? We are looking for a high-potential intern to join our Global CX Center of Operational Excellence (COE). This is a high-impact role within a vital area dedicated to scaling our global capabilities, institutionalizing continuous improvement, and driving operational efficiency across the entire organization. How you will add value: - Partner in the design and rollout of operational excellence strategies that bridge global standards with local execution. - Deep-dive into existing workflows to diagnose friction points and engineer innovative, scalable solutions.

The Dark Kitchen team is focused in pushing new initiatives and aggressive expansion for our clients. We provide deep level insights for their operation and commercial assessments to help them reach new levels with their business.

Being a DK Senior Analyst for the new Dark Kitchen vertical at DiDi Food will give you the unique opportunity to help drive growth in one of the fastest-growing companies in LATAM. You will be involved in the definition and execution of the commercial strategy for Colombia. This data-driven role calls for a rare combination of consumer-inspired analytical thinking, execution excellence, and interpersonal ability. You will work in a tight-knit team, where you will have a clear impact on the launch, development, and growth of the DiDi Dark Kitchen business in LATAM. Be prepared for a hectic,...

- Gerenciar de forma proativa uma carteira de clientes ativos, garantindo um relacionamento robusto e de alta satisfação. - Atuar como consultor(a) estratégico(a), compreendendo profundamente o negócio do cliente, seus desafios, objetivos e necessidades em constante evolução. - Conduzir reuniões periódicas de acompanhamento (Business Review / QBR), apresentando resultados, analisando o uso da solução e mapeando novas demandas. - Ser o elo de ligação entre o cliente e os times internos (Operações, Suporte, Produto), garantindo a entrega de valor e a resolução eficaz de problemas. - Monitorar ativamente os indicadores de...

As a Growth Marketing Senior Analyst for the Driver Marketing team in Argentina, you will play a key role in developing meaningful campaigns and actions to drive driver conversion and loyalty. You will focus on optimizing the end-to-end journey of new drivers—from first contact to active partnership—using data-driven insights to inform marketing decisions. Working within a fast-paced team, you will bridge analytics and execution to...

In this role, you will lead marketing growth and product strategy, connecting business ambition with brand vision through data-driven and strategic thinking. You will define clear goals and plans that drive market share growth and user value. You will develop and scale innovative marketing initiatives, translating insights into strong brand strategies, campaigns, and messaging frameworks. With a business-driven mindset, you will use internal and external data to identify growth opportunities across product, value proposition, and market expansion. You will turn high-level strategy...

As a Senior Brand Analyst focused on Retailers, you will be the creative and strategic bridge between DiDi Groceries and our commercial partners. Your mission is to showcase our retailers through high-impact communication, designing co-branded marketing campaigns and promotions that drive user growth while maintaining a premium brand positioning for the category. They thrive in fast-paced, dynamic environments, work well independently, and are comfortable navigating ambiguity to uncover market opportunities that align with our strategic goals. This role reports to the Shop Marketing Manager.  

Are you a technical expert with a knack for forging strong partnerships and solving complex interface challenges? Do you thrive in a fast-paced, international environment where your work directly enables market expansion in Brazil? Are you passionate about helping more and more restaurants grow? We are seeking a highly skilled and bilingual Senior Integration and Support Analyst to be the core technical liaison between our company, our global partners, and our R&D engine in China. This is a pivotal role that combines strategic communication, deep technical troubleshooting, and project management to ensure seamless, high-performance system integrations.

As a Commercial Planning Sr Analyst, you will play a key role in supporting the growth and operational efficiency of the business.  You’ll work closely with the sales team and cross-functional partners, leveraging data and market insights to drive decision-making and support the execution of strategic initiatives. This role demands an analytical mindset, innovative thinking, and a proactive approach to problem-solving and process improvement. Your contributions will directly impact the development of sales targets, the tracking of performance, and the launch of new initiatives.

As a Commercial Planning Sr Analyst, you will play a key role in supporting the growth and operational efficiency of the business.  You’ll work closely with the sales team and cross-functional partners, leveraging data and market insights to drive decision-making and support the execution of strategic initiatives. This role demands an analytical mindset, innovative thinking, and a proactive approach to problem-solving and process improvement. Your contributions will directly impact the development of sales targets, the tracking of performance, and the launch of new initiatives.

We are building a growing Partnerships team and are looking for a Junior Partnerships Associate to support the execution, performance tracking, and scaling of strategic partnerships. This role is critical to ensuring partnerships run smoothly, perform efficiently, and continuously improve through data and experimentation. You will work closely with the Partnerships Manager and the Head of Partnerships, gaining exposure to commercial strategy, CPG partnerships, and cross-functional collaboration across Product, Marketing, Operations, Finance, and Data teams. This is a hands-on, analytical, and high-learning role with clear growth potential.

KYC (Know Your Customer) ayudará a las organizaciones a reducir su exposición al riesgo al verificar las identidades de nuevos clientes. Posee excelentes habilidades analíticas. Los analistas de Know Your Customer evalúan a los clientes de las instituciones financieras. Como empleado de este sector, se le pedirá que inspeccione la documentación proporcionada por los clientes recién registrados para confirmar su autenticidad.

La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.    

We are looking for a data & execution oriented leader to be part of one of the most amazing start-ups in the Food category across LATAM. The Supply Growth Operations team manages the end-to-end onboarding and the early experience of new couriers. As a Operations Manager, you will lead projects to boost the early retention and engagement of new couriers to efficiently grow our delivery...

Buscamos profissionais comerciais e estratégicos, com grande habilidade para identificar oportunidades de negócios, fechar contratos e construir relacionamentos de longo prazo. As funções estarão focadas em aquisição, retenção e gestão de parceiros, sendo peças-chave para expandir nossa rede e garantir um alto desempenho.

Estamos buscando um Gerente de Contas de Logística apaixonado por desafios, excepcionalmente organizado e profundamente focado em resultados. Se você tem um histórico comprovado na gestão e desenvolvimento de fornecedores de última milha e equipes de campo, esta é a oportunidade perfeita para se juntar a nós! Aqui, você terá a chance de liderar com impacto, otimizar fluxos de trabalho e usar suas habilidades analíticas para aprimorar continuamente nossos processos. Buscamos um profissional que saiba como impulsionar a eficiência operacional e o desempenho da equipe, além de ser um excelente facilitador para a colaboração interdepartamental. Se você tem...

Estamos buscando um Gerente de Contas de Logística apaixonado por desafios, excepcionalmente organizado e profundamente focado em resultados. Se você tem um histórico comprovado na gestão e desenvolvimento de fornecedores de última milha e equipes de campo, esta é a oportunidade perfeita para se juntar a nós! Aqui, você terá a chance de liderar com impacto, otimizar fluxos detrabalho e usar suas habilidades analíticas para aprimorar continuamente nossos processos. Buscamos um profissional que saiba como impulsionar a eficiência operacional e o desempenho da equipe, além de ser um excelente facilitador para a colaboração interdepartamental. Se você tem...