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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio /...
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As a User Operations Intern at DiDi Food, you will be a key contributor in transforming raw data into actionable insights that empower marketing teams and streamline daily operations. Your core mission will be to analyze complex datasets, extract meaningful trends, and build clear visualizations that support decision-making. By turning numbers into narratives, you will help drive more effective campaigns, optimize operational processes, and ultimately enhance the overall food delivery experience for millions of users.
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Are you a self-motivated, data-driven professional with a curious mind and strong collaboration skills? Join our Entrega team, working to develop intuitive processes and innovative solutions for complex challenges for day to day operation of the Entrega service. Proficiency in project management and SQL is highly desirable. If you are ready to make a significant impact and drive efficiency, we want to hear from you!
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We are building out the Payments Product team for our Brazil business and are looking for a senior Product Manager to own, end-to-end, the payment experience, wallet product, and deep integration with Brazil's local financial infrastructure (Open Finance and Pix). You will partner closely with Engineering, Design, Risk, Compliance, Finance & Settlement, Local Ops, and Regulatory Affairs to ship compliant, scalable products in a highly regulated market. This is a core role in our Brazil payments strategy.
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Nesta posição, você não será apenas mais um estagiário - você será parte fundamental do time que ajuda nossas operações em cidades menores crescerem.
O time de Food é responsável por acompanhar métricas e KPIs, analisar dados sobre a jornada dos entregadores, apoiar na construção de relatórios e automações, além de contribuir com a definição de incentivos e estratégias operacionais. Esteja preparado para um ambiente agitado, acelerado e desafiador!
Você estará em um time com alta exposição, ideal para quem gosta de dados, quer afiar o olhar analítico e gerar impacto direto na...
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The Central Operations team is a cross-functional team tasked with optimizing the marketplace through two levers, pricing and resource allocation, while defining and guiding the business strategy across SSL. Strategy is a team within the Central Operations area, our scope and responsibility includes: 1) supporting leadership in defining regional business strategies, 2) making data-driven resource allocation decisions to maximize growth and efficiency, and 3) developing frameworks and communication mechanisms for performance management.
As Central Ops Strategy Analyst, you will be responsible for developing analytical dashboards and applying scientific methodologies to support data-driven decision-making. Your role will focus on creating tools and processes...
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In the CX area, we are hundreds of people, from different places and with different cultures, responsible for strategically managing the customers' experience throughout their journey with the company.
We are a customer centric team, which means that we adopt and apply a list of key experience principles that establish the expected behaviors, mindset, processes, metrics and ways of working to protect customer’s experience while generating value to the business. We look for people who are willing to embrace...
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del...
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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The Marketing Sr. Analyst (focused on partnerships with KA brands) will play a key role in developing and executing strategic initiatives alongside 99Food’s top restaurant partners. This role is responsible for building co-marketing campaigns, promo plans, and brand collaborations that drive business growth, customer engagement, and partner visibility.
This position requires a strong marketing and partnership background, excellent stakeholder management, and the ability to manage multiple projects in a fast-paced environment.
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Being part of the Driver Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of user-centric, analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Spanish Speaking LatAm. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
Driver Growth Operations team members are very important for the expansion and sustainability of the business. The ideal candidates for our opening roles should have very strong analytical skills (e.g. Python, R, SQL, etc.) and feel comfortable...
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From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Logistics Business Unit sales team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product and operations. The Logistic's BU "99Entrega" helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday.
This data driven role calls for a rare...
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At 99, we’re reimagining logistics in Brazil — and B2C is at the center of this transformation. As a Senior Growth Operations Analyst, you’ll be a key partner in unlocking these growth opportunities. In this high-impact role, you will go way beyond spreadsheets: you will be in constant contact with our Key Accounts (KAs), closely monitoring operational performance, and connecting data intelligence with frontline execution. You will dive into marketplace data, deeply understand our clients' businesses to enhance their experience, conduct research, participate in field visits, and translate insights into clear strategies....
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We are looking for a highly motivated Data Intern who is passionate about solving complex data puzzles. This role is a unique opportunity to bridge data engineering and business analytics. Under the mentorship of the Data team, you will get hands-on experience with big data infrastructure. You will help us investigate data anomalies, assist in building reliable data pipelines, and collaborate with global teams to learn how raw data is transformed into actionable business solutions.
This is a high-impact internship for someone who is curious, persistent, and highly technical, with the ability to go deep, move fast, and solve problems that others...
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O time de Learning & Culture dedica-se a promover um ambiente de trabalho engajador, inclusivo e de alto desempenho na DiDi. Somos os arquitetos da experiência do colaborador, impulsionando iniciativas que fortalecem nossos valores corporativos e promovem um profundo senso de pertencimento. Buscamos uma Pessoa Estagiária de L&C entusiasta e criativa para apoiar nossas iniciativas de Diversidade e Eventos. Nesta função, você terá a oportunidade de aprender, crescer e contribuir ativamente para moldar nossa cultura de trabalho, ajudando a...
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This position is part of our CX Service Strategy team, where you will join a diverse, multinational group responsible for:
a) enhancing automated solutions through intelligent channel strategies and continuous improvement;
b) ensuring the best possible experience for users in our help center, thinking in the short term and long term vision;
c) design optimal and efficient process
In this role, you will focus primarily on our Food business, work closely with cross-functional teams and build strong relationships with key stakeholders.
As senior analyst, you will be responsible for driving process redesign and product operations projects. You will analyze complex data to identify optimization...
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We are looking for a senior operations analyst to join us on the Operations team. Our mission is to build the best experience forour stakeholders and sustainable growth. In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
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The Risk Manager will be responsible for developing, implementing, and maintaining risk management policies and procedures. This role will involve preparing risk reports, monitoring risk-related metrics, and ensuring compliance with regulatory requirements.
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The Risk Manager will be responsible for developing, implementing, and maintaining risk management policies and procedures. This role will involve preparing risk reports, monitoring risk-related metrics, and ensuring compliance with regulatory requirements.
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The Senior Compliance Analyst supports the Compliance function by providing expert guidance on Mexican financial regulation, with a strong focus on frameworks issued by the Comisión Nacional Bancaria y de Valores (CNBV), especially those related to Prudential Regulation. This role acts as a key internal advisor, supporting cross-functional teams through ongoing regulatory consultations and ensuring that business initiatives align with applicable regulatory expectations in a fintech environment.
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Você fará parte do time de Fuel Ops, responsável pelo 99Abastece, uma iniciativa inovadora do DriverLab focada em aumentar a rentabilidade e a satisfação dos motoristas por meio de um marketplace inteligente de combustível.
Nosso time trabalha em um ambiente dinâmico,...
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We are looking for an experienced and data-driven strategy & planning senior manager to lead and optimize marketplace performance across key cities in LATAM. In this role, you'll go beyond execution: you'll define strategy, create scalable processes, and influence cross-functional teams to drive courier growth, engagement, and retention.
As an experienced operator, you’re expected to bring strong business acumen, a track record of solving complex operational problems with data, and a proactive, ownership-first mentality. You will work closely...
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We are looking for a Product Operations intern to support multiple projects on the 99Food business, one of the many initiatives alongside passenger transportation (99) or digital payments (99Pay).
You will work closely with cross-functional teams to develop and implement Product features that will improve our users journey and help the growth of the Delivery business. This internship offers a unique opportunity to contribute to a rapidly expanding business line and to gain hands-on experience in Product Operations.
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food. Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados. El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes asociados, aportando con visión...
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food. Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados. El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes asociados, aportando con visión...
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
El Farmer debe lograr un buen entendimiento del negocio,...
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La función principal de un City Key Account Farmer es desarrollar y mantener un portafolio de cuentas clave para que tengan un desempeño destacado dentro de la plataforma de DiDi Food. Un City Key Account Farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes/marcas asociados.
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We’re looking for a talent working as the Financial Institution Business Development Senior Analyst (FIBD Senior Analyst) to identify and build partnership with financial institutions, in order to build up a solid cash loan and credit card infrastructure in Mexico for DiDi’s Fintech business. You will manage the local and regional core relationship of various financial partners strategically important to DiDi's fintech business in Mexico, such as card schemes, credit information companies, risk and data vendors etc.
You will have the opportunity to shape and deliver the channel partner...
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We are looking for a Brand Manager who helps drive the growth of our Credit Brands by developing business-driven initiatives that positively impact brand building. This role will be responsible for leading the strategy and execution of brand activities that help shift users' perceptions and improve core metrics for the brand and business. The ideal candidates have proven experience generating growth-driven strategies for memorable brands, ideally in the financial sector.
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Como Estagiário em Planejamento Estratégico na 99, você apoiará a definição e acompanhamento de prioridades estratégicas. Seus principais impactos mensuráveis incluem análises que sustentem decisões de alocação de investimento, propostas de iniciativas com KPIs e execução da rotina de cobrança da taxa de serviço dos postos. Você fará parte da equipe de Planejamento Estratégico, atuando como elo entre dados operacionais, áreas de produto e operações regionais para transformar insights em iniciativas prioritárias alinhadas à visão de expansão e rentabilidade da DiDi no mercado brasileiro.
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Being part of the Driver Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of user-centric, analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Spanish Speaking LatAm. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
Driver Growth Operations team members are very important for the expansion and sustainability of the business. The ideal candidates for our opening roles should have very strong analytical skills (e.g. Python, R, SQL, etc.) and feel comfortable...
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You will lead the team responsible for the experience consistency of DiDi Premier, our flagship high-end product designed to redefine urban mobility through a better and reliable experience. Our mission is to curate a seamless ecosystem where every touchpoint—for both passengers and drivers—reflects a premium standard.
We are looking for an experienced operator and people leader to own the experience control system for DiDi Premier. You will define and evolve the standards that govern what Premier means in practice, run the audit programs that make compliance signals trustworthy, and own the enforcement architecture that keeps Premier's experience floor non-negotiable.
This is a player-coach role. You will lead and develop a team...
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La misión principal de un Hunter es impulsar la adquisición de condcutores mediante ventas en campo. Tu labor será acercarte activamente a conductores prospectos - especialmente aquellos que activamente están en la industria- en canales de campo de alto potencial como centros comerciales, zonas de alto tráfico y estaciones de transporte.
Buscamos perfiles con fuerte orientacion comercial, capacidad de persuasión y una mentalidad proactiva, que disfruten el contacto cara a cara y que logren convencer a los conductores de unirse a DiDi. Esta posición será clave en el crecimiento estratégico de la base de conductores de DiDi en tu ciudad.
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Team Overview
We are looking for a customer-centric operations analyst to join us on the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.
In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth.
Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
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Team Overview
We are looking for a customer-centric operations analyst to join us on the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.
In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth.
Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
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Team Overview
We are looking for a customer-centric operations analyst to join us on the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.
In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth.
Hence, you will be able to improve both your technical and business skills through industry experience that will contribute to your professional development.
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The Catalog Management Intern role offers a unique opportunity to gain hands-on experience in one of the fastest-growing companies, specifically within the rapidly expanding grocery business line in Latin America. This data-driven role provides exposure to analytical thinking and cross-functional collaboration, supporting the Category team in managing item assortment and improving catalog quality to better engage merchants and users.
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Perfil que buscamos
Buscamos alguém que tenha paixão por ensinar sem perder o foco nos resultados. Você deve ser capaz de ministrar uma sala de aula com energia, mas também de sentar e analisar uma planilha para entender por que aquele treinamento não gerou o impacto esperado no KPI e que ações podem ser feitas a partir disso.
Procuramos um perfil resolutivo, com excelente comunicação e que tenha prazer em construir...
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Você fará parte do time de Regional Campaign Ops da 99Food. Nosso foco principal é aumentar a conversão e a recorrência dos nossos usuários por meio de campanhas estratégicas, tanto dentro quanto fora do nosso aplicativo (in and out of app). No seu dia a dia, você terá a oportunidade de exercitar tanto o seu lado criativo quanto o analítico, pois acreditamos que a melhor estratégia nasce da união entre dados e ideias.
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As a member in Search & Recommendation, you will optimize the "User Discovery Journey" for our food delivery platform in Brazil. You will bridge the gap between user intent and merchant offerings, ensuring our algorithms provide the most relevant, high-converting experience from landing to checkout.
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From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Logistics Business Unit sales team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product and operations. The Logistic's BU "99Entrega" helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday.
This data driven role calls for a rare...
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O time de Operações (D-Side) na 99Food é o "motor" que faz a engrenagem girar. Enquanto o comercial traz o restaurante e o marketing traz o cliente, Operações garante que o pedido saia da cozinha e chegue à mesa do usuário de forma eficiente, barata e rápida.
Em uma estrutura D7 (Regional) para o Norte e Nordeste, o foco sai da execução micro e passa para a estratégia de malha logística e sustentabilidade financeira.
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We are looking for a Product Operations Senior Analyst to support multiple projects in the Food business, one of the many initiatives alongside passenger transportation (99), digital payments (99Pay) or items delivery (99Entrega).
You will work closely with cross-functional teams to develop and implement product features and lead projects that will improve our users' (especially couriers') journey and help the growth of the Food Delivery business. This position offers a unique opportunity to contribute to a rapidly expanding business line and to gain hands-on experience in Product Operations in a fast-paced environment.
International contact will be...
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We are looking for a Product Operations Manager to support multiple projects on the Delivery business, one of the many initiatives alongside passenger transportation (99), digital payments (99Pay) or food delivery (99Food).
You will work closely with cross-functional teams to develop and implement Product features and lead projects that will improve our users journey and help the growth of the Delivery business. This position offers an unique opportunity to contribute to a rapidly expanding business line in a fast-paced environment. We are specifically looking for a person with a strong analytical background and attention to detail to support marketplace growth..
International contact will be daily, as main stakeholders are located in China....
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This position is part of our CX Service Strategy team, where you will join a diverse, multinational group responsible for:
a) enhancing automated solutions through intelligent channel strategies and continuous improvement;
b) ensuring the best possible experience for users in our help center, thinking in the short term and long term vision;
c) design optimal and efficient process
In this role, you will focus primarily on our Food business, work closely with cross-functional teams and build strong relationships with key stakeholders. You will be expected to contribute to OKR performance tracking, support product discovery, and...
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We are seeking a highly experienced and leadership driven KYC Manager to oversee a large, dynamic organization of analysts specialized in the Know Your Customer (KYC) screening process. In this critical role, you will ensure the highest standards of compliance across our Credit Card, Cash Loan, and Savings Account portfolios—all while championing a seamless and positive onboarding experience for our users.
Reporting directly to the local Head of Risk Operations, you will act as a strategic bridge, maintaining direct and constant collaboration with our Risk Policy Management teams based in China. The ideal candidate is an outstanding people leader who goes beyond operational metrics, taking deep pride in mentoring,...
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We are looking for talented professionals to join our Governance Strategy and Operation team! This is an exciting opportunity for individuals who are highly analytical, data-driven, and eager to solve complex business challenges. At this moment, we are looking for a Senior Analyst (D6), so if you know someone who would be a great fit, refer them now!
As part of the Governance Strategy and Operation team, the selected candidate will play a key role in optimizing processes, analyzing drivers behavior regarding quality and service governace. This role...