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As a Procurement & Logistics Intern at DiDi, you will support end-to-end procurement and logistics processes that keep our mobility operations running smoothly across cities, as well as giving administrative support for vendor management. You will join the Logistic team of a new venture in Didi: Bolton Motors, wich is a Motorcycle trading company.
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As a Senior CS Operations Analyst (Team Lead), you will drive operational excellence by leading a high-performing team of 8 to 15 agents. Your mission is to bridge the gap between people management and data-driven strategy. Beyond overseeing daily productivity and utilization, you will execute end-to-end analyses—from complex data modeling to large-scale experimentation—delivering actionable insights that directly optimize our contact rates and global KPIs. We are looking for a hybrid leader who can automate processes today to scale our operations tomorrow.
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del...
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes, aportando con visión estratégica a la mejora de su desempeño. Por medio de una excelente atención al cliente debe lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.
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La función principal de un ejecutivo post venta (Farmer) es desarrollar y mantener un portafolio de clientes sano.
Un ejecutivo post venta debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable tanto tanto para la empresa como para los clientes.
Parte del rol involucra tener un buen entendimiento del negocio y brindar una excelente...
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La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas.
Esta posición será pieza clave en la expansión estratégica de DiDiFood en CDMX. Iniciarás como Hunter, con enfoque en prospección y cierre...
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We are seeking a dynamic and energetic professional to join our company as a Programs Management Intern. In this role, you will have the opportunity to learn about our company, contribute to improving our service delivery processes, and be a part of the disruptive evolution of our customer experience department. As an intern, you will play a crucial role in developing and executing strategic initiatives aimed at delivering the best-in-class experience for our customers across our Mobility, Food Delivery, and Financial business lines. Reporting to the CX Ops Programs Management Team, you will work in a collaborative, high-energy, and fast-paced environment. If you are a sharp analytical thinker, goal-oriented, and eager to learn, this position is for you.
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La función principal de un ejecutivo post venta es desarrollar y mantener un portafolio de clientes sano.
Un ejecutivo post venta debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable tanto tanto para la empresa como para los...
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Our Commercial Effectiveness team focuses on enabling scalable growth by improving processes, tools, and insights across the commercial organization. We partner closely with Sales,HR, Customer Success, and cross-functional teams to drive operational excellence and ensure our teams have the right structure, data, and processes to succeed.
As a Project Management Sr. Analyst, you will play a key role in supporting strategic initiatives and improving the way our commercial teams operate. This role combines analytical thinking, project management, and stakeholder collaboration to identify opportunities, drive improvements, and ensure operational alignment across teams.
You will...
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Joining as an intern in the S&P team means contributing to one of the most strategic areas of the business: planning how resources are allocated to support sustainable growth and strong marketplace performance across the region. This team plays a key role in connecting financial planning, marketplace analysis, and cross-functional decision-making to ensure the business is investing in the right priorities.
As an S&P Intern, you will support budget forecasting, marketplace analysis,...
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Imagine being the person who turns a detractor customer into a loyal DiDi Card/DiDi Préstamos user. As a member of our User Experience Operations team, you aren't just support but the bridge between our business goals and real human needs. You’ll dive deep into the complex edge cases that confuse users, figure out why they happen, and create the game plan (SOPs) to fix them. But you won't stop there. You’ll take those insights straight to our business and product team, acting as the advocate for design changes that make DiDi Card experience better for everyone.
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We are seeking a highly analytical and process-driven Backoffice Operations Senior Analyst to join our Restaurant Quality team. In this pivotal role, you will be instrumental in defining, establishing, and overseeing key tasks for our marketplace success. Your primary focus will be overseeing our team responsible for backoffice tasks, ensuring their performance align with our stringent standards, and driving continuous improvement through data-driven insights. If you're passionate about setting high bars for operations, optimizing teams, and leveraging data to perfect operational processes, this is the role for you.
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Global Public Policy Intern
About the internship:
As Public Policy Intern, you will work on different subject matters around DiDi’s policy priorities, including urban mobility, regulation, and the future of work. The geographic scope of the role covers DiDi’s international business across Latin America, Egypt and ANZ.
Working as part of the Central External Affairs team, you will support our regional Government Affairs and Communications colleagues with materials and advice - including policy notes, talking points, and leave-behinds.
You will track the international debates and developments on key topics; research policy trends; and develop arguments and evidence to support DiDi...
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En Didi Fintech, tenemos la misión de brindar empoderamiento financiero a mas personas y comunidades en todo el mundo. Estamos haciendo que los servicios financieros digitales sean más accesibles y brindamos mejores formas para que los usuarios ganen, crezcan y gasten su dinero. Únete a nosotros, ya que ayudamos a nuestros usuarios a crear la tecnología que facilita mejor las finanzas.
Incorpórate a Didi, Call Center de Cobranza, estamos en búsqueda de tu talento para integrarlo a nuestro equipo de trabajo, ocupando el puesto BPO team leader para cobranza.
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At 99, we’re reimagining logistics in Brazil — and Logistics C2C is at the center of this transformation.
Logistics is one of the most strategic growth engines for 99. As a Analyst, you’ll be a key partner to the Manager, leading analyses and projects that unlock growth opportunities.
We’re building our C2C Growth Operations team and looking for a Analyst to drive insights and own projects that directly impact our growth. You’ll partner with the Manager, dive deep into data, and launch initiatives that improve how customers and drivers engage...
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The Marketplace team is where growth strategy turns into daily execution. As a Growth Operations Analyst – Logistics Marketplace, your mission is to keep the logistics marketplace healthy and balanced every single day — ensuring the right number of drivers are available, in the right places, at the right time.
You’ll work hands-on with incentives, operational levers, and real-time performance signals to manage supply hours, driver availability, and marketplace efficiency. The focus is tactical: monitoring demand (calls), supply (online hours), and...
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Are you eager to solve complex business problems with data, influence product decisions, and help build sustainable marketplace experiences at scale? Join DiDi’s Service Governance team and gain hands-on experience in one of the most strategic and cross-functional areas of the business.
Service Governance sits at the intersection of product, policy, incentives, and operations. Our team designs the mechanisms that help ensure a high-quality user experience and long-term marketplace sustainability across Latin America. We use data to identify friction points, understand behavior, and develop scalable solutions that balance growth, experience, and efficiency.
This is an...
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We are looking for a highly capable and experienced Senior Analyst to specialize in our Operations function. This is a critical role for an experienced team member who will act as a specialist in a core functional module.
You will be expected to independently execute complex operational tasks, manage dedicated workstreams, and play a key role in large-scale projects. Success in this role requires not only efficiency in execution but also a strategic mindset to constantly analyze, diagnose, and suggest methods of optimization to existing processes and playbooks. You will solve complex problems with limited guidance, driving efficient execution and measurable results across the organization.
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- La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
- El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante.
- Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas
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The User & Merchant Growth Senior Analyst role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior.
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At 99, we’re reimagining logistics in Brazil — and Logistics C2C is at the center of this transformation.
Logistics is one of the most strategic growth engines for 99. As a Senior Analyst / Specialist, you’ll be a key partner to the Manager, leading analyses and projects that unlock growth opportunities.
We’re building our C2C Growth Operations team and looking for a Senior Analyst / Specialist to drive insights and own projects that directly impact our growth. You’ll partner with the Manager, dive deep into data, and launch initiatives that...
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Estamos buscando un Fraud Detection Analyst para unirse a nuestro equipo en Didi. En este rol buscamos un analista con experiencia en gestión de riesgos para operar las alertas de las transacciones con tarjeta de crédito, ponerse en contacto con el titular de la tarjeta para confirmar la información de la transacción, resolver problemas de autorizaciónes y responder a métricas de pérdidas clave mientras se mantiene una experiencia de usuario positiva.
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El equipo de Gestión de Riesgos es responsable de gestionar los riesgos diversificados y los asuntos operativos asociados con nuestros productos y flujos comerciales, que van desde el riesgo de pago, el riesgo de fraude, el riesgo de crédito hasta el riesgo de cumplimiento y seguridad, rastreando la prevalencia técnica líder en la industria, desarrollando soluciones innovadoras y de última generación.
Buscamos una...
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The Sales Operations team supports the Commercial organization by enabling better decision-making, improving processes, and driving
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We are looking for an intern that has passion about Data Analysis, Data Visualization and finding the most valuable insights from the commercial team. This role is essential for optimizing our sales operations in a dynamic environment.
The perfect candidate it’s a very strategic thinker, an adaptable and very collaborative person. Has the perfect mix between numerical and commercial abilities.
The Commercial Effectiveness it's a team dedicated to show insights and efficiencies to the commercial team with the main purpose to work closely with them in projects and initiatives that helps with commercial performance and routines.
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As a Business Development Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.
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La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food.
Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados.
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From day one, you'll experience a rich, collaborative, and global culture where your contributions will directly influence the company's success.
As an Operations Intern, you’ll...
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We are looking for talented professionals to join our Driver Operations team! This is an exciting opportunity for individuals who are highly analytical, data-driven, and eager to solve complex business challenges. If you have a start-up spirit and are always looking to create value, you would be great for this team!As part of Operations team, the selected candidates will play a key role in optimizing Driver experience, analyzing user behavior, and identifying improvements opportunities. This role requires a hands-on approach, strong problem-solving skills, and a proactive mindset to identify opportunities for improvement and efficiency. The ideal candidates will engage with drivers, gather their...
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You will join the team building DiDi Premier, our flagship premium mobility category designed to set a new standard for ride-hailing in Mexico and Latin America. Premier is not a pricing tier — it is a fully managed service experience, where quality is governed end-to-end and every ride is expected to meet a consistent, elevated standard.
At the core of what makes Premier work is the people who deliver it. Our mission is to ensure that those who represent Premier are not just recruited, but continuously developed, retained, and held to the highest standards in the market — and that the ecosystem behind them shares...
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Central Operations Strategy team is responsible for:
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Supporting leadership in defining regional business strategies.
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Making data-driven resource allocation decisions to maximize growth and efficiency.
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Developing frameworks and communication mechanisms for performance management.
As a Central Ops Strategy Intern, you will support the development of analytical dashboards and the application of scientific methodologies to drive data-driven decision-making. You will play a key role in maintaining the tools and processes that enhance the team’s effectiveness,...
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Você fará parte do recém-criado time de Qualidade Comercial, como colaborador individual, dentro da nossa estrutura de Enablement Comercial na 99Food, uma operação comprometida em escalar vendas de campo de alta performance com as habilidades, consistência e impacto adequados. Sua missão é atuar como o “guardião da qualidade”, monitorando tudo o que pode dar errado na operação de vendas — desde a execução de habilidades até o uso de sistemas e a aderência a processos — garantindo diagnóstico e correção rápidos. Este papel combina observação em campo, auditoria orientada por dados e feedback estratégico,...
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We are looking for a dynamic and strategic Business Partner to be the right hand of our Monterrey leadership team, ensuring DiDi Food has the right strategy and responsible for the execution of it. This role requires strong cross-functional collaboration with commercial, operations, and product teams, as well as direct interaction with partner restaurants to make sure our strategy is impactful.
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We are looking for an Operations Intern to support Courier Labs in the Food Delivery business. This is a hands-on role where you will collaborate with multiple teams, including Finance, Legal, and Tax, to ensure smooth operations and accurate documentation. You will work closely with your manager, follow day-to-day guidance, and contribute to key operational processes.
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Being part of the BC Campaigns team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability to manage partnerships. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! The ideal candidate for this role should have strong strategic thinking, analytical skills, excellent time-management and organizational...
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- Are you a curious and data-driven individual eager to kickstart your career in strategy? Do you want to work for a company that values intellectual curiosity and offers opportunities for growth and development? Look no further than our Strategy Internship!
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Being part of the Strategy business partner team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability to manage partnerships. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Colombia and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
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You will be working in the Food Strategy team designing and exectuing strategies to drive sustainable growth for Didi, clients, and partners. The role requires strong ideation and problem solving skills to propose data based solutions to our most impactful and challenging problems, along with great stakeholder management, and hands-on proactiveness to materialize our strategies.
Become one of our contributors to build the path to success!
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We are the engine room of a global, high-growth food delivery marketplace. Our team sits at the critical intersection of Product, Data, and Commercial Execution. We aren't just looking for a reporter of data; we are looking for a Strategic Architect to own the integrity of our commercial ecosystem.
In this role, you will be the primary bridge between technical infrastructure and the front-line commercial force. You will inherit a high-velocity, complex data environment and be tasked with establishing Operational Data Governance that ensures...
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Você se juntará, como colaborador individual, à recém-criada equipe de Qualidade Comercial dentro da nossa estrutura de Enablement Comercial na 99Food, uma operação comprometida em escalar vendas de campo de alta performance com as habilidades certas, consistência e impacto.
Sua missão será atuar como o “guardião da qualidade”, monitorando tudo o que pode dar errado na operação de vendas — desde a execução de habilidades até o uso de sistemas e a aderência a processos — garantindo diagnóstico e correção rápidos.
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Você fará parte do time de Commercial Enablement da 99Food, uma função estratégica criada para apoiar o crescimento e o alto desempenho da nossa força de vendas de campo em nível nacional.
Como Sales Training Jr. Manager, você atuará como um contribuidor individual e será responsável por executar e operacionalizar nossos programas de treinamento, garantindo que nossos Business Developers (BDs) estejam equipados com as habilidades, ferramentas e comportamentos certos para terem sucesso no campo. Este papel é essencial para assegurar a execução consistente da nossa metodologia de vendas e garantir que o conhecimento seja...
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Joining as an intern in the ROM Planning team means contributing to one of the most strategic areas of the business: planning how resources are allocated to support sustainable growth and strong marketplace performance across the region. This team plays a key role in connecting financial planning, marketplace analysis, and cross-functional decision-making to ensure the business is investing in the right priorities.
As a ROM Planning Intern, you will support budget forecasting, marketplace analysis, and portfolio planning across the region. You will work closely with stakeholders across Growth, Marketing, Marketplace, and Pricing to help align business priorities, understand regional P&L performance, and inform...
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Joining the Pricing Team means contributing to one of the most strategic levers of the business: defining pricing strategies that support sustainable growth, healthy unit economics, and a strong marketplace experience. As part of the broader City Operations organization, the Pricing team plays a key role in forecasting pricing performance across cities in the region, understanding marketplace dynamics, and identifying opportunities to improve business outcomes.
This internship offers the opportunity to develop a strong understanding of the ride-hailing business through pricing, marketplace performance, and operational strategy. The ideal candidate is analytical, structured, highly collaborative, and comfortable...
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The Marketplace Team plays a key role in one of the most important areas of the business: making sure supply and demand work seamlessly together. As part of the City Operations organization, this team focuses on improving engagement and retention for Drivers and Passengers, while ensuring a reliable and efficient marketplace experience within the app.
As a Marketplace Intern, you will have the opportunity to work on high-impact initiatives and generate valuable insights into the ride-hailing business. You will analyze user behavior, pricing dynamics, marketplace performance, and competitive trends to help shape strategies that improve both business results and user experience.
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Joining the Marketplace Team means contributing to one of the most critical pillars of the business: balancing supply and demand. As part of the broader City Operations organization, the Marketplace team is responsible for driving user engagement and retention, while ensuring supply is allocated efficiently and on time to deliver a great experience for both Drivers and Passengers in the app.
This internship offers the opportunity to develop deep insights into the ride-hailing business from user, pricing, marketplace, and competitive perspectives. The ideal candidate is analytical, data-driven, highly organized, and execution-focused. They are proactive, eager to learn, and excited to contribute to cross-functional...
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Join our Rstrategy & Planning Team in Spanish-speaking Latin America, where you'll optimize prices to boost key metrics and enhance user experience. You'll develop playbooks, frameworks, and tools while collaborating with operations teams to execute impactful strategies. This role is perfect for someone passionate about influencing business outcomes in a fast-paced, data-driven environment.
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La función principal de un ejecutivo comercial es prospectar nuevos clientes mediante un estricto trabajo de campo constratado con fuerte capacidad analítica de datos, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales.
El ejecutivo comercial debe de planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto. Por...
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The Internship Program is an initiative aimed to attract top students from universities nationwide. The program seeks to generate a new wave of future DiDiers by providing a rich experience in our organization, shaping the way we build talent and create strong members to take roles post concluding the Internship Program.
This Program offers you the possibility to experience what it means to work in an international start-up and how details matter at each stage of the process.
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Being part of this team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a team, responsible fot the launch and engagement of accounts in the platform in Colombia, Costa Rica and Perú business. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!