A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99.
Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.
A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99.
Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.
A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99.
Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.
A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99.
Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.
A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99.
Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.
The main function of our sales team is to develop and expand our key account portfolio, ensuring they perform well on the 99 platform.
Through excellent customer service and a consultative approach, the sales executive should establish and maintain successful, long-term business relationships with the partners.
La función principal de unejecutivo post ventaes desarrollar y mantener un portafolio de clientes sano.
The ideal Education & Development Senior Analyst is tasked with designing and implementing comprehensive training strategies while managing a team to foster effective skill and knowledge development across the organization. Driven by a passion for education, you will strive to create robust structures that empower the sales team with the tools needed to achieve excellence in performance. Collaborating closely with sales, operations, and product teams, you will enhance tools and resources aimed at optimizing the sales force's performance at DiDi Food.
This is a typical Compensation & Benefits Professional position, where you will work alongside Business Managers and HR BP to address practical issues and provide customized solutions in the C&B domain. You will report to the C&B Lead in Brazil, and the team consists of 3 members, each responsible for different business lines and projects.
Being part of the Operations team for DiDi will give you the unique opportunity to help drive growth in one of the fastest growing companies in Latam. You will be involved in the definition and execution of the business operations. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to the growth of DiDi business in Latam! This data-driven role calls for a combination of analytical thinking and interpersonal ability to oversee relationships with a very valuable part of our...
Our CX Culture team is built on a strong foundation of expertise, engagement, and execution. At our core, we are connectors, enablers, and culture shapers. We lead with empathy, influence, and adaptability, building meaningful relationships that bridge teams and geographies. Our DNA is rooted in proactiveness, collaboration, and a relentless drive for continuous improvement, ensuring that CX culture becomes an integral part of how the organization operates and thrives.
99/DiDi’s International Government Affairs Team is responsible for collaborating closely with key policymakers, regulators and external stakeholders to build a policy environment that supports the needs of our partners and our business. As the world’s leading mobility and convenience platform, with upwards of 50 million trips and deliveries happening on our platform every day, DiDi helps more than 550 million people around the world get where they’re going, and the things that they need. That means providing services for millions of people around the world that are environmentally friendly and safe, while providing opportunities for millions in need of flexible earnings, with an emphasis on diversity and inclusion and the best possible earnings and benefits. The...
The User Acquisition Lead role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior.
From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Entrega Operations Team, you’ll have a great opportunity to design and implement growth initiatives across all Spanish-speaking LatAm (SSL) and continuously enhance customer experience.
The Category Management Lead role offers a unique opportunity to drive growth in one of the fastest-growing companies, specifically in an exciting & booming new business line. This data-driven position requires a blend of analytical thinking and interpersonal skills to effectively manage the user base and influence behavior.
We‘re the operation team of DiDi Fintech Credit business in Mexico. We are responsible for the business growth and profit of both cash loan and BNPL which are among the leading players in Mexico personal loan market. We are looking for a customer acquisition senior manager in charge of the overall new customer growth for cash loan.
We are looking for a Senior Director of Ads & Monetization to lead the development and execution of our in-platform advertising strategy. This leader will define how advertising fits into our ecosystem, structure the necessary teams, and drive long-term revenue growth through innovative ad solutions.
The ideal candidate has experience building and scaling ad businesses within marketplaces, super apps, or digital platforms. They will work cross-functionally with different teams, Product, Sales, Engineering, Data, and Finance to create a high-performing ads organization.
You will be part of Sales Ops - Commercial Effectivenes team where you will develop your Project Management skills through data analysis tasks. Participate with interdisciplinary teams being open to new and different ways of working dealing with deadlines.
The Mid Platform HRBP Team plays a critical role in shaping and executing people strategies that drive business success. As a key partner to the Mid Platform organization, the team is responsible for aligning HR initiatives with business needs, supporting leadership in talent management, organizational development, and workforce planning. The team focuses on fostering a high-performance culture, enhancing employee engagement, and ensuring smooth people operations. With deep expertise in stakeholder management, change leadership, and data-driven decision-making, the Mid Platform HRBP Team is committed to creating an agile, inclusive, and thriving work environment that empowers employees and fuels business growth.
The Mid Platform HRBP Team plays a critical role in shaping and executing people strategies that drive business success. As a key partner to the Mid Platform organization, the team is responsible for aligning HR initiatives with business needs, supporting leadership in talent management, organizational development, and workforce planning. The team focuses on fostering a high-performance culture, enhancing employee engagement, and ensuring smooth people operations. With deep expertise in stakeholder management, change leadership, and data-driven decision-making, the Mid Platform HRBP Team is committed to creating an agile, inclusive, and thriving work environment that empowers employees and fuels business growth.
From day one, you'll be part of a collaborative, global culture where your work directly influences DiDi’s strategy and growth.
As a key member of the Passenger Operations Team, you’ll have the unique opportunity to enhance the passenger experience across all Spanish-speaking Latin American (SSL) countries. In this role, you will lead the design and implementation of our communications strategy and drive passenger segmentation efforts to unlock growth opportunities.
From day one, you'll be part of a collaborative, global culture where your work directly influences DiDi’s strategy and growth.
As a key member of the Passenger Operations Team, you’ll have the unique opportunity to enhance the Passenger Experience across all Spanish-Speaking Latin American (SSL) countries. In this role, you will lead the Affordability perception vertical for our users, and coordinate strategies to improve Safety Perception.
We are looking for a senior analyst to lead projects that impact passenger perception in the operations area. This position will be essential to create and manage projects and initiatives that bring positive impacts to passenger perception, improving the experience and loyalty of platform users.
The professional will be responsible for extracting, organizing and analyzing data from different sources, transforming insights into recommendations and actionable projects. In addition, he/she will have the opportunity to constantly interact with teams such as Operations, Product, Marketing, CRM, etc., to drive strategic and operational changes that increase the perception of value for customers.
We are looking for a Quality Assurance Manager that is able to effectively create and lead strategies and initiatives to have a world-class customer experience, by:
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We are looking for a Lifecycle Comms Marketing to drive customer engagement, retention, and growth through data-driven credit card lifecycle marketing campaigns. This role will be at the center of our customer marketing strategy, ensuring we deliver personalized, timely, and effective communications across multiple touchpoints.
Beyond CRM, this role will also lead social media listening efforts, ensuring we capture
Como Hunter en DiDi Food tu labor principal será traer nuevos restaurantes a la plataforma al mismo tiempo que cuidas de ellos para asegurarte de que sean exitosos, esto dependiendo las metricas como el volumen de ordenes que genera, configurar promociones atractivas y apuntar a que sea un restaurante exitoso. Aqui aprenderás y desarrollarás la parte de ventas y postventas además de estar en campo cazando nuevas oportunidades para este negocio que se encuentra en continuo crecimiento asi como ayudando a estos restaurantes a lograr su máximo potencial en el mercado.
Our user Comms Operations area is looking for a high-performing intern that will support the team in one of the most innovative strategies in the region. She/he will work closely with experts in operation in the design, analysis and execution of campaigns with impact throughout spanish speaking latam as well as market intelligence.
We're looking for a person with great leadership skills who is able to influence other teams in order to implement our strategy, and also with high analytical skills to work and interpret data that lead to actions. You are going to lead cross-functional projects and finding key insights to capture our main opportunities.
We are looking for a Senior Analyst to lead projects that impact user perception within the Operations area. This position will be key in creating and managing projects and initiatives that positively influence user perception, enhancing the experience and loyalty of platform users. The professional will be responsible for extracting, organizing, and analyzing data from various sources, transforming insights into actionable recommendations and projects. Additionally, there will be opportunities to collaborate frequently with teams such as Operations, Product, Marketing, CRM, and more, driving strategic and operational changes that increase perceived value for customers.
As part of the broader Food Operations organization, our team is responsible to engage our users across Mexico. We do this by effectively managing our promotion activity, in-depth user understanding and effectively deploying our Spanish Speaking Region.
A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de inovação, garantindo um bom desempenho na plataforma 99.
O executivo de vendas deve procurar uma colaboração ganha-ganha com os parceiros, visando um crescimento rentável tanto para a 99 como para os parceiros associados.
O executivo de vendas deve adquirir um conhecimento profundo do mercado e de cada negócio, tornando-se um consultor estratégico, ajudando-o a identificar oportunidades de crescimento e melhorar seu desempenho na plataforma. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos...
A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de inovação, garantindo um bom desempenho na plataforma 99.
O executivo de vendas deve procurar uma colaboração ganha-ganha com os parceiros, visando um crescimento rentável tanto para a 99 como para os parceiros associados.
O executivo de vendas deve adquirir um conhecimento profundo do mercado e de cada negócio, tornando-se um consultor estratégico, ajudando-o a identificar oportunidades de crescimento e melhorar seu desempenho na plataforma. Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos...
Como Hunter en DiDi Food tu labor principal será traer nuevos restaurantes a la plataforma al mismo tiempo que cuidas de ellos para asegurarte de que sean exitosos, esto dependiendo las metricas como el volumen de ordenes que genera, configurar promociones atractivas y apuntar a que sea un restaurante exitoso. Aqui aprenderás y desarrollarás la parte de ventas y postventas además de estar en campo cazando nuevas oportunidades para este negocio que se encuentra en continuo crecimiento asi como ayudando a estos restaurantes a lograr su máximo potencial en el mercado.
A principal função da nossa equipe de vendas é desenvolver e expandir nosso portfólio de contas, garantindo que eles tenham um bom desempenho na plataforma 99.
Através de um excelente atendimento ao cliente e de uma abordagem consultiva, o executivo de vendas deve estabelecer e manter relacionamentos comerciais bem-sucedidos e de longo prazo.
El Team Leader de KYC es responsable de manejar un equipo de Auditores de KYC, estará supervisando el día a día de la operación, asegurando el cumplimiento a nivel Compliance y Regulatorio; liderarando al equipo a través de la debida diligencia del cliente, escalando problemas potenciales que pongan en riesgo al proceso y a la Compañía. Asegura que se cumplan los estándares de Calidad fomentando una cultura de mejora continúa dentro del Equipo. Principales responsabilidades incluyen:
Our Local Product Management team plays a key role in bridging business needs with impactful product solutions. We are driven by a deep understanding of our users and a commitment to delivering value at every step.
In this role, you will be focused on addressing the needs of our Driver team, owning the entire product development cycle—from identifying opportunities to delivering seamless solutions. You will have the autonomy to shape products that enhance user experience and create meaningful impact.
If you are passionate about building user-centric solutions and driving innovation,...
As a New Business Devepment Manager for DiDi Shops, you will be instrumental in driving growth by identifying and securing new business opportunities. You will manage the entire process from lead generation through to negotiation and ensure a smooth onboarding for new partners. Your proactive approach will help establish DiDi Shops as a leading choice in the market.
The CPG Brands Monetization KAM will play a key role in supporting the DiDi Shop team to develop and execute effective strategies for achieving revenue goals. This position involves collaborating on client proposals, analyzing ad campaign performance, and maintaining communication with clients, media agencies, and resellers. The ideal candidate is highly analytical, organized, and client-focused, with a strong interest in digital advertising trends.
As a "Categories" Intern, you will play a crucial role in supporting the growth and development of our different products. You will work assisting in the execution of acquisition and engagement strategies, analyzing data to drive strategic insights, and collaborating with cross-functional teams to ensure successful product launches. This internship offers a unique opportunity to gain hands-on experience in the mobility industry, developing essential analytical and strategic skills while contributing to real-world projects and initiatives. You will be expected to be data-driven, proactive and reliable, with a willingness to contribute to the overall success of the team.
The Customer Experience (CX) team plays a key role in delivering high-quality service and ensuring an outstanding experience for our users. As a CX Relationship Analyst/Specialist, you will be responsible for managing daily operations and services related to customer experience, ensuring operational excellence in a complex and dynamic environment.
This role requires a data-driven mindset, strong stakeholder management skills, and a proactive approach to process improvement. You will work closely with internal teams and external partners (such as BPO providers) to optimize service delivery, track key performance indicators (KPIs), and drive continuous improvement initiatives.
The Customer Experience (CX) team plays a key role in delivering high-quality service and ensuring an outstanding experience for our users.
Become a strategic Business Partner in the creation of stakeholder value by leveraging data to deliver insightful, timely, and accurate information and actionables that lead to customer-centric improvements in the operation of DiDi’s business in Latin America.
The successful candidate must be able to Analyze complex datasets, conduct broad and deep-dive analysis, identify key insights and present findings to team and senior leadership and cross-functional teams to align analytics with strategic...
The Customer Experience (CX) Operations & Product Operations team is at the core of optimizing our customer service processes and ensuring a seamless experience for users. As a CX Ops & Product Ops Analyst, you will be responsible for improving and implementing operational processes, collaborating with cross-functional teams, and ensuring that technology and automation are effectively leveraged to enhance service quality.
This role requires a problem-solving mindset, strong organizational skills, and a passion for continuous improvement. You will work closely with internal teams, including Product, Engineering, and Customer Support, to ensure smooth operations and an exceptional user...
We are looking for a proactive and strategic Project Manager to join the Creative HUB, to lead and execute projects while developing and maintaining efficient workflows. This role requires a highly organized and results-driven professional capable of managing cross-functional teams effectively, optimizing creative workflows, and ensuring the successful completion of projects within deadlines. The role spans across new business initiatives, core business projects, and institutional initiatives.
If you are a strategic thinker with a passion for leading complex projects in a dynamic environment, we invite you to apply and help shape the future of mobility.
A área de marketing tem como objetivo construir uma marca relevante e única, engajando o público a usar a plataforma, com projetos de impacto real. Para isso, precisamos de você!
Como analista sênior de marketing, você terá a oportunidade de trabalhar em um ambiente novo e desafiador, explorando diariamente suas habilidades de comunicação, atitude e influência. Você será responsável por apoiar o crescimento da área de marketing com o objetivo de criar valor real para os usuários, a fim de impactar mais e melhor o relacionamento da marca com todos eles.
We're looking for a hands-on professional, very curious and conclusive to be a part of our marketing team.
To excel at this position, this person should be very organized, able to work with data and to iterate well with different stakeholders as it will be a relevant...
As an intern at Communications & Culture, you will play a crucial role in supporting initiatives that enhance the company's commercial success and foster a positive and engaging sales centric culture among its users. You will have the opportunity to contribute to various projects as an ambassador for the area, this will require to have highly developed soft skills to establish good relationships with our users and stakeholders, diplomatic approach to your client service, sense of urgency, creative and out of the box initiatives aimed to impact our work environment positively.
We are looking for a Key Account Manager to focus on national and international food industry brands. The Key Account Manager will work closely with the business strategy team to reach the growth potential and maximize the coverage of key accounts. In long term plan, this person needs to interact with the senior group of clients to support their business growth based on our sales activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future KA Lead crossing the country/region.
About the role:
Are you ready to kickstart your career in finance and accounting? Our Performance Marketing Team is looking for a passionate and driven Finance & Accounting Intern to support key projects and initiatives for Spanish-Speaking LATAM. You'll gain hands-on experience in the procure/invoice to pay process and collaborate with cross-functional teams to drive financial efficiency and accuracy.
The primary function of the Sr BD Farmer is to develop and maintain a portfolio of key accounts to excel within the DiDi Food platform. An Account Manager should seek a win-win collaboration for all involved parties to achieve profitable growth for DiDi and our business partners. The Account Manager must gain a good understanding of the business, becoming an advisor to our business partners, contributing strategically to improving their performance. Through excellent customer service, they aim to maintain successful long-term business relationships.
Our Legal area is looking for a high-performing intern that will support team projects and initiatives in Colombia.