A área de marketing tem como objetivo construir uma love brand, engajando o público a utilizar a plataforma, com projetos de real impacto. Como analista de Marketing, você terá a oportunidade de participar do desenvolvimento da comunidade de motoristas parceiros e trabalhar em um ambiente dinâmico e desafiador.

The role will be responsible to assist the Credit Legal team and Credit Business teams, such as Product, Ops, Marketing, etc, in order to provide legal advice and assessments regarding financial services regulations. This position will play a key role for the financial services business line  providing legal solutions on a variety of topics, including regulations applicable to different type of financial institutions, namely related with Banking and Finance, AML and Corporate, among others.. You will be based in Mexico City and will report to the Legal Credit Lead for DiDi Mexico.

The HR Intern will support the HR Business Partners team dedicated to the Food and Marketing teams at DiDi. In this role you will assist all team members in People Data Management & Analytics, as well as Communication & Engagement Initiatives. You will support teams’ initiatives regarding Employee Retention, Engagement and other People related initiatives. You’ll also collaborate with other HR pillars in order to act in the implementation of projects related to learning and development, employee experience and engagement, culture and communication. 

We are looking for a Business Development Sr. manager to lead a team of commercial leaders and develop strong relationships with key clients in the food and beverage industry.

La función principal de un Hunter es prospectar nuevos clientes mediante un estricto trabajo de campo, constantes reuniones cara a cara, llamadas en frío y otros medios que promuevan y generen el interés de clientes potenciales. El Hunter debe planificar y ejecutar estrategias persuasivas para lograr afiliar a las mejores cuentas dentro del mercado y a la vez trabajar de la mano con la gerencia de nivel medio / alto, los jefes de operaciones y el personal del restaurante. Por esto buscamos personas con un amplio conocimiento del mercado y excelentes habilidades de ventas. 

As a Business Development Manager, you will play a pivotal role in driving our Food business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.

This is a critical role as you will be part of commercial planning team that will lead both expansion and engagement strategies This data-driven role calls for a combination of analytical thinking and interpersonal ability to interact with other areas and specially with the sales team. You will work with data to monitor sales funnel, target achievement, offer side analysis and marketplace results and ensure efficiency through asset utilization, product improvement and supply-chain management.

Being part of the Sales Ops team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in LatAm and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!   You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!

Our team is full of people passionate about delivering a WOW service to our clients! In this position, you will be responsible to build and maintain relationship with our BPOs (Business Process Outsourcing) and other areas within the company in order to guarantee our quality standards and customer experience satisfaction. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!  

In this position you will be able to shape your passenger marketing strategy and future. If you are business and results oriented you will connect with many internal passionate teams that are working from the passenger operations, growth and engagement teams to make our business grow and allow DiDi  to impact positively every day more users making their lifes easier.    As a regional LATAM role you'll have the challenge of understanding different markets need and the opportunity of customizing and deploying strategies according to them.    You will also have the important challenge of leading and developing a team located in diverse countries in spanish Latam. 

Being a member of the Marketplace Team involves playing a crucial role in the essential aspect of the business: maintaining a balance between supply and demand. The responsibility of our Marketplace team is to engage and retain both our drivers and passengers while efficiently allocating resources to ensure a positive experience for passengers using our app. This position will involve gaining a thorough understanding of the ride-hailing industry, including driver perspectives, pricing strategies, market dynamics, and competition. The ideal candidate should possess strong analytical skills, be capable of providing data-driven solutions, demonstrate effective prioritization abilities, and excel in task execution. Moreover, this role will require leadership in managing projects and initiatives that demand a diverse skill set.

As part of the courier experience team, our core objective is to deeply understand our customers in partnership with CX, leveraging this understanding by insights provided per each CX channel and taking actions to improve the courier experience with the app. Additionally, is to amplify brand recognition and market presence through tailored campaigns and the strategic utilization of community engagement and exceptional service.

Didi is searching for an experienced facilities manager to work alongside facilities, HSE and maintenance team to ensure that our Driver Centers adhere to the local legislation and to Didi´s safety standards and cleaning procedures. Your role is to oversee all aspects of building functions and guarantee the safety and functionality of all our Driver Centers in Mexico and other countries across Spanish Speaking Latin America. Duties include running routine safety inspections, corresponding with contractors, planning maintenance and refurbishment works, maintaining records, supervising facilities staff and ensure that the all the permits, licenses and/or authorizations in administrative matters are compliant with the local legislation. Our ideal candidate is well-versed in facilities management operation & processes, and exhibits high multitasking and organizational abilities.

Didi is searching for an experienced facilities analyst to support the Administration & Facilities Manager by ensuring that our Driver Centers adhere to the local legislation and to Didi´s safety standards, maintenance and cleaning procedures across Mexico and other countries of Spanish-speaking LATAM. Duties include running routine safety inspections, corresponding with contractors, supporting in the maintenance and refurbishment works, maintaining records, supporting with administrative tasks, supervising facilities staff and ensure that the all the permits, licenses and/or authorizations in administrative matters are compliant with the local legislation. Our ideal candidate is well-versed in facilities operation, processes, and facilities-related equipment maintenance.

As a Business Development Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.

In the Customer Experience area, we are hundreds of people, from different places and with different cultures, responsible for strategically managing the customers' experience throughout their journey with the company. We are a customer-centric team, which means that we adopt and apply a list of key experience principles that establish the expected behaviors, mindset, processes, metrics and ways of working to protect customer’s experience while generating value to the business. We look for people who are willing to embrace these principles by going far and beyond to bring them to life, and more importantly, who are passionate and driven by positively impacting people’s lives and experiences. The Process Analyst will be responsible for setup and create Customer Services flows in order to generate the best Customer Experience. The ideal candidate must have strong self management and organization and prioritization skills. 

From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.   Being part of the Passenger Operations Team will give you the unique opportunity to be responsible for improving and offering a solid experience to our passengers in all SSL (Spanish Speaking Latin America) countries, having as a main leverage product features and our internal communication channels (SMS, Mail, Push, among others). 

The Sales Farmer team is responsible for build and manage partnering with our customers, educating and engaging them to optimize their use of the platform. Helping them along the journey, improving their experience as our customers. We are looking for a results-oriented Customer Success Specialist that is committed with excellence, who identifies with our values ​​and culture, and that is willing to face the challenge to make a better journey for our customers.

We are looking for an individual with strong operational and analytical skills to improve User Experience, as a lever to drive demand growth. In this role, you will be encouraged to work cross-functionally in different projects, analyze problems, propose solutions and work with key stakeholders to build tech to improve our experience. This is a key position that can make a big impact on the business by improving user journey in the app.

Our team is responsible to develop a deep understanding of our user base, products, services and programs, besides driving the growth from supply and demand, with multiple channel and tools. Contribute to the development of our customer strategy, new products and services. Develop the experimentation and implementation plan for new launches/ roll-outs or continuous engage with users. Work with cross-functional partners and global teams to project manage the execution of Brazil business priorities.

99Abastece é uma iniciativa inovadora desenvolvida dentro do hub de inovação Driver Lab, focada em criar soluções para aumentar a rentabilidade e satisfação dos motoristas. Sendo um ambiente inovador, os candidatos devem ter excelentes habilidades analíticas e de resolução de problemas, sendo pensadores independentes críticos com comportamento prático.   Nesta posição, você trabalhará na equipe de Planejamento Comercial, que é responsável por desenhar toda a estratégia da área de comercial, incluindo estratégia de lançamento, definição de KPIs, metas comerciais, relatórios, entre outros. 

🌟 Dive into the heart of decision-making as our Data-Driven Analyst! Are you a sharp, analytical mind eager to decipher insights from broad data? Join our vibrant team where you'll collaborate closely with our commercial, Engagement, Marketing, Growth and Strategy & Planning  teams. Excel in extracting actionable insights, transforming data into strategic decisions, and driving impactful outcomes. Embrace the thrill of unraveling patterns and shaping our path forward. Ready to make data-driven magic happen? Apply now and let's shape the future together! 📊🚀✨

We're seeking a highly skilled and experienced Performance Marketing Senior Manager to join our Global Performance Marketing team, with a focus on Latam. In this pivotal role, you will drive the development and execution of effective strategies to fuel growth and success across our digital marketing channels in Latam. You'll collaborate closely with cross-functional teams and stakeholders, ensuring alignment of strategies with Operations, Marketing, and Planning across new products such as delivery, groceries, and moto.

We're seeking a highly skilled and experienced Performance Marketing Senior Analyst to join our Global Performance Marketing team, with a focus on Food for Latam. In this pivotal role, you will execute and coordinate strategies to fuel growth and success across our digital marketing channels. You'll collaborate closely with cross-functional teams and stakeholders, ensuring alignment of strategies with Operations, Marketing, and Planning.

As a Talent Acquisition Sourcer in DiDi you will work with a multidisciplinary team in LATAM focusing on Middle-Platform hiring.   In this role you will manage, prioritize and close searches against tight deadlines and have the experience to set benchmarks, metrics, and work towards hitting SLAs. You’ll thrive in an innovative, fast-paced environment, not afraid to roll up your sleeves, work hard and have a lot of fun while doing it!   About the team/role This is a unique opportunity to build hiring processes from scratch, partner closely with the business to create proactive soucring strategies, and act as a thought partner to our business leaders to help them grow their teams in a thoughtful, strategic way.

Join Didi's Grocery Operations Empowerment team as an Intern and dive into a world of excitement! Collaborate with a dynamic team, focusing on shopper management, card transactions, and bags optimization. Work alongside passionate professionals, gaining hands-on experience in the fast-paced universe of Didi's grocery operations.

If you are passionate about business, data and entrepreneurship, DiDi invites you to face the great challenges of the Marketplace team as an intern. We develop data analysis, business insights and data models to develop business strategies for DiDi´s ride-hailing business. This is undoubtedly an excellent opportunity to soak up the world of business and big data-based decisions.

This team will be responsibile for the daily operation of KYC backoffice manual review on a day to day basis. The team will make sure the ID is real, the person is real and the ID and person information matches, being responsible for identiy theft and synthetic fraud rate. 

KYC (Know Your Customer) ayudará a las organizaciones a reducir su exposición al riesgo al verificar las identidades de nuevos clientes. Posee excelentes habilidades analíticas.   Los analistas de Know Your Customer evalúan a los clientes de las instituciones financieras. Como empleado de este sector, se le pedirá que inspeccione la documentación proporcionada por los clientes recién registrados para confirmar su autenticidad.  

As a City Key Account Manager, you will play a pivotal role in driving our business forward by developing and executing strategic sales initiatives, building partnerships with restaurants in the local food industry while leading a high-performing sales team, coaching and developing them to achieve business results and contribute to the overall growth and success of our organization.

DiDi's Central Policy team supports our International Government Affairs colleagues with the evidence, arguments and strategies to help advance DiDi's mission. The discussion on policy and regulation for urban mobility and convenience has never been more important.   As the world’s leading mobility and convenience platform, with upwards of 50 million trips and deliveries happening on our platform every day, DiDi helps more than 550 million people around the world get where they’re going, and the things that they need. That means providing services for millions of people around the world that are environmentally friendly and safe, while providing opportunities for millions in need of flexible earnings, with an emphasis on diversity and inclusion and the best possible earnings and benefits. 

As a Regulatory Compliance Manager, you will play a pivotal role in ensuring the organization's adherence to regulatory requirements.This role will report to the Head of Financial Services Compliance in Mexico.

The Fintech Solution Architect Team is a newly founded team to support fintech business growth in Mexico. SA is responsible for working cross-functionality to understand architecture needs by multiple business lines, and collaborating closely with multiple functional teams as well as external partners to deliver solutions successfully, driving the business to success.

As part of DiDi’s research team you will make user life better by transforming their needs in business solutions which will generate brand preference and gains for the company   You will be able to become the voice of the users by gathering key Insights and tracking our brand health across the globe in order to help key stakeholders to take better decisions and guide business strategies    You should be able to transform complex concepts and data from diverse sources into clear and accessible communication, combining both quantitative and qualitative research in data analysis, also integrating this information with DiDi’s Marketing strategy. 

As a Business Development Manager, you will be helping us build the foundations of the new Ecommerce business. Will be responsible for building strong relationships with our Key partners (Large Retailers) and will help them strive to success within DiDi.   We are looking for a senior sales person, with the proactiveness to build a new business from 0 to 100. The successful candidate will be somebody that can build strong customer relationships. With a strong KPI oriented culture . You will be working within their commercial team, the position scope is to mantain healthy customer relationships and responsable for the main KPI´s of the key accounts.

As a part of the Entrega City Ops Team, you will be responsible of building analyses for relevant decision making and helping the team achieve our growth goals. We are looking for data driven individuals who are not afraid of testing new hypothesis and implement the strategies with the best results! You should excel in data analysis and communication skills.

The Sr. Treasury Manager will be part of the team in charge of Brazil.

Reporting to Head of Operations and supported by the Risk Management organization, this position will be responsible for the collections performance of external collections vendors (BPO) or agencies, with direct responsibility of the contract results and flawless execution of Didi´s collection policies and procedures. 

As a member of the Talent Acquisition team, you'll have the opportunity to work in a cross-regional team with international exposure. We spot, engage and hire the top talents to join DiDi. We drive new growth opportunities for our teams by running talent programs, where our employees can expand their horizons globally.

This is a finance share service center AP role based in Mexico city, and we support the Latam region Spanish speaking area business, which will include Mexico, Peru, Chile,Columbia, etc. Main responsibility include: • Review employee reimbursement in Concur system according to company policy • Review vendor payment and make 3 way match • Make payment batch run in oracle system • Month-end closing journals entries booking • SSC ap process improvement 

DATA DRIVEN is a must, capability of analytical thinking to translate data into growth opportunities and strategic actions.  Experience creating, developing and executing a marketing plan.  Knowledge in branding / building brand foundations Fast learner; ability to manage competing priorities and operate effectively in a matrixed organization / fast-paced environment Understands and analyzes issues; suggests creative solutions Understands the “why” and applies critical thinking and strategic reasoning Experience analyzing Brand KPIs Experience with brand building and a creative 360 campaigns Strong content creation, storytelling, and communication skills (both written and oral), with a focus on ensuring understanding and buy-in from stakeholders Experience managing agencies and creative teams Be able to work under constant deadline pressure and manage multiple projects.

This role will serve as a regulatory compliance director responsible for establishing internal strategies, policies, procedures, and programs to prevent regulatory breaches and to develope a compliance framework that allows mainting risk levels within the company's risk apetite. Namely, this position will serve as the lead for DiDi financial serivces framework and its impementation across all relevant teams, as well as responsible for establishing internal strategies to deliver a comprehensive compliance risk assessment framework. The role is a key senior function within DiDi Financial Services and the Legal Department in Mexico

As a member of the Talent Acquisition team, you'll have the opportunity to work in a cross-regional team with international exposure. We spot, engage and hire the top talents to join DiDi. We drive new growth opportunities for our teams by running talent programs, where our employees can expand their horizons globally.

Business Consultant able to negotiate, advice, engage and develop from small restaurants to structured corporative groups, with strong responsibility to achieve business OKRs. 1) Create and develop short and medium term strategy for the KA. 2) Assure the coverage of the OKRs defined for the month. 3) Assure the execution of CKA business model. 4) Ensure all the operative and administrative necessities related to the position. 5) Engage all CKA owners and structure to see DiDi as their favorite platform.

In accounting, we help the business grow and succeed by making sure we are aligned with different rules and regulations. Our accurate and timely bookkeeping capabilities allow us to better safeguard our finances, admit a fast-paced environment. We are looking for an experienced accounting manager who has working experience in accounting or audit of personal loan, credit card and payment businesses; and is familiar with accounting principles such as financial assets, expected credit loss and different reporting regulations of central bank.

You'll join an energetic and diverse HRBP team based across Brazil and Mexico. In this team we support multiple global functions spanning across 12+ countries. Work is dynamics and challenging with loads of opporunities to unleash your creativity and HRBP excellence.   We work fluidly within the team and expect this person to be just as collaborative and agile as we continue to be.   We partner with business stakeholders of all levels and as a team deliver a variety of work and thought partnership on Org, Talent, Culture/Engagement. Each function is unique in its own way and the scope portfolio allows us to find synergy in HR practices and meanwhile learn from differences.

En DiDi Fintech, tenemos la misión de brindar empoderamiento financiero a más personas y comunidades en todo el mundo. Estamos haciendo que los servicios financieros digitales sean más accesibles y brindamos mejores formas para que los usuarios ganen, crezcan y gasten su dinero. Únase a nosotros, ya que ayudamos a nuestros usuarios a crear la tecnología que facilita mejores finanzas.   Incorpórate a DiDi Call Center de Cobranza, estamos en búsqueda de talento para integrarlo al equipo de trabajo, ocupando el puesto de SUPERVISOR DE COBRANZA.

Being part of the Operations team for DiDi Delivery will give you the unique opportunity to help drive growth in one of the fastest-growing companies in LATAM. You will have the opportunity to work in a tight team, where you will have a clear impact on the development and growth of DiDi Delivery business. Be prepared for a hectic, fast-paced, and challenging environment. You will be constantly seeking solutions that scale and you´ll never have a dull moment!

Our team is responsible for credit card back end operation including fraud detection, KYC investigation manual review and collections.

We're always on the lookout for extraordinary HR talent, don't see a specific role open at this moment? Apply to this job so we have your resume at hand as soon as we have more opportunities!  Our HR team helps make DiDi a great place to work. We attract impactful minds to join us, empowering and growing our people to perform at their best, continuously challenging themselves to achieve their career ambitions. We champion the company culture, listening to the needs of our teams and internal business partners to enable a diverse, inclusive and rewarding environment where our teams can thrive.   Learn more about our HR team and the teams you could be part of by visiting our people team page in our career website.