The SSL Procurement BP, within the International Business Group (IBG) Procurement Organization reports to the Regional SSL Procurement Lead and is responsible for the strategy definition and execution of the assigned categories withinSSL Procurement working alongside with suppliers and stakeholders to achieve best in class services and strategic objectives. This role will develop and maintain strategic supplier relationships and contract management to deliver continuous improvement in delivery of goods and services by the supply base.   This role will develop category strategies and plans for the region with stakeholders and make sure the plans support DiDi’s business strategy. It will have high visibility across all the company’s areas and internal stakeholders and will support users to ensure adherence to DiDi’s Procurement Policy and processes.     Excellent interpersonal and communication skills are a must to establish and maintain positive business relationships with users and suppliers. Analytical and organization skills are required as this position will manage several simultaneous projects from diverse stakeholders, countries, markets and categories of spend.

  In the CX area, we are hundreds of people, from different places and with different cultures, responsible for strategically managing the customers' experience throughout their journey with the company. We are a customer-centric team, which means that we adopt and apply a list of key experience principles that establish the expected behaviors, mindset, processes, metrics and ways of working to protect customer’s experience while generating value to the business. We look for people who are willing to embrace these principles by going far and beyond to bring them to life, and more importantly, who are passionate and driven by positively impact people’s lives and experiences. DiDi is a key to deliver a great journey to all customers. Our team is dynamic, multicultural, diverse and full of passionate people located in Latin America whose mission is to deliver a WOW service to our clients. The CX Ops Manager is responsible of defininng the CX strategy for the Paymens business line, ensuring the achievement of strategic goals and optimizing resource allocation.   In this position, the CX Ops Manager will be in charge of mapping current and future processes, implement deep dive analysis to uncover areas of improvement and design the service delivery strategy to ensure a great experience to our users, while creating internal efficiencies to maximize value generation to the business. Additionally, this possition will be supporting the definition and execution of strategic initiatives to build the best-in-class experience in coordination with teams in China and LATAM.

As the Marketing Director, you will spearhead the strategic marketing initiatives for all 99Pay products. Your extensive experience in industry will enable you to leverage market insights and customer understanding to create impactful marketing campaigns that resonate with our target audience. You will be at the forefront of brand building, increasing awareness, and driving customer loyalty while collaborating with cross-functional teams to maximize the growth and profitability of our products.

As a Key Account Manager, you will serve as an ally of our partners driving their business growth through last-mile solutions, empowering them by boosting their own sales channels. Your primary objective will be to deeply understand the needs and challenges of each client, and tailor solutions to address them effectively.

Seeking a proactive and analytical strategist to lead transformative projects in our tech company's electric vehicle division. We need someone with exceptional problem-solving skills and a keen eye for innovation to drive success in this rapidly evolving market. Collaborate with cross-functional teams including Product, Ops, and Marketing to shape the future of electric mobility. Join us in making a meaningful impact while shaping the future of sustainable transportation.

As a Driver Lab Operation Senior Analyst, you will work closely with our experienced team to support the development and execution of strategic initiatives and projects. This role requires a keen analytical mindset, attention to detail, and a passion for contributing to the success of the organization.

We are merchant integration team of DiDi Grocery.  We are seeking a highly-motivated and detail-oriented integration specialist to join our young team.

We are looking for a Key Account Manager to focus on national and international food industry brands. The Key Account Manager will work closely with the business strategy team to reach the growth potential and increase the coverage of key accounts. In long term plan, a KA manager needs to interact with the clients to support their business growth based on our sales activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future KA Sr. Manager.

  At our customer experience team, we are hundreds of people from different places and cultures responsible for impacting the lives of more than 500 million people who use our services every day.We are a customer-centric team, which means that we adopt and apply a list of key experience principles that establish the expected behaviors, mindsets, processes, metrics, and ways of working to protect customers' experiences while generating value for the business.We look for people willing to embrace these principles by going far and beyond to bring them to life and, more importantly, who are passionate and driven by positively impacting people’s lives and experiences.

Our team is responsible for user acquisition for the Credit Card business in Mexico. We work closely with Product, Marketing, Partnership and other relevant teams to explore different strategies for acquisition and drive growth from swift testing and improvements. We hope you are familiar with user acquisition methodologies and practices, and more importantly, we hope you have a strong sense of ownership and motivation, and can work with cross-functional teams to drive collaborative solutions.

- Hands on/ Proactive - Well Organized - Seeks for Self/ Career Development - Advanced English is a must - Self Motivated/ Engaged - National and International Stakeholders

This team dedicates to have a good level of understanding of the accounting records, make anaylisis of the financial statements, Balance, General ledger, purchase books, among others. This information will be used to prepare the tax returns. The intern will need to make the first review of the accounting books, identify gaps of information and request it to the stakeholders. The person will made the reconciliations the tax accounts. Didi is in process to create a per diem policy, documents needed and proper support for it. The intern will be supporting the creation of this policy and its proper implementations.

Acerca del trabajo: La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food. Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados. El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes, aportando con visión estratégica a la mejora de su desempeño. Por medio de una excelente atención al cliente debe lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.

La función principal de un Farmer es desarrollar y mantener un portafolio de restaurantes para tener un desempeño destacado dentro de la plataforma de DiDi Food. Un farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes asociados. El Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor de los restaurantes, aportando con visión estratégica a la mejora de su desempeño. Por medio de una excelente atención al cliente debe lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.

Being part of the Key Account team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a team, responsible fot the launch and engagement of most important accounts of the platform in Colombia's business. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!   You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!

If you are passionate about business, data and entrepreneurship, DiDi invites you to face the great challenges of the Marketplace team as an intern. We develop data analysis, business insights and data models to develop business strategies for DiDi´s ride-hailing business. This is undoubtedly an excellent opportunity to soak up the world of business and big data-based decisions.

We are looking for a motivated, high-spirited person, with structured thinking, good communication, good interpersonal relationships and, of course, a person that is super analytical.   To be successful in the position, you must have knowledge about data environments, SQL, Python, storytelling, be able to understand and deconstruct problems, bringing solutions and suggesting paths to improve user experience.   This position will be responsible for analyzing metrics and variables related to user experience on the platform. In the team, you will have a very close contact with Product teams in both Brazil and China - but you may also have contact with other local teams such as Marketing, Operations teams, BI etc.

A student with great commitment, analytical and technical skills, a learning attitude, interest in the business, and learning more advanced technical skills like MySQL, and creating a dashboard. This position is about analyzing information for helping the business, making and giving presentations, weekly reports, dashboards, templates, and queries, extracting information from different data sources, and creating new methodologies for impacting the business.

Estamos procurando uma Analista Sênior de Dados (GROWTH DATA) apaixonada e experiente, que se destaque em pensamento crítico. Nesta função, você trabalhará com dados de ride-hailing para construir análises e extrair insights que nos permitam compreender a fundo nossa base de passageiros do Brasil e melhorar a eficiência das nossas campanhas de aquisição desses usuários. Se você tem um espírito de startup e está sempre buscando criar valor, você seria ótima para esta equipe!

You will be working in the Food Strategy and Execution team designing and exectuing strategies to drive sustainable growth for Didi, clients, and partners. The role requires strong ideation and problem solving skills to propose data based solutions to our most impactful and challenging problems, along with great stakeholder management, and hands-on proactiveness to materialize our strategies.  Become one of our contributors to build the path to success!

The Java Tech Lead will work in a newly founded team, responsible to support fintech business growth in Mexico. Will work cross-functionality to understand architecture needs by multiple business lines, and collaborating closely with multiple functional teams as well as external partners to deliver solutions successfully, driving the business to success taking in considerations compliance matters related to SOFIPO.   We are committed to build inclusive and diverse team. You’ll have the ability to make an impact in a rapidly growing fintech. This is an international team and we value diversity

Being part of the Marketplace team puts you at the heart of DiDi’s users and partners. As part of the broader marketplace team, our Incentive team is responsible for bringing new product features and solutions via incentive tools to improve engagement, retention and as well as pursuit efficiency of our engagement activities. More specifically, the position will be responsible for building deep insights and understanding of the marketplace incentives from a passenger and driver perspective, but also to bring new product developments to our operations across different countries and cities in latin america. The ideal candidate must have strong analytical skills, data driven solutions, prioritization capabilities and project management skills. The role will demonstrate leadership in multi-skills projects and initiatives.

Being part of the IBG Performance Marketing team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. We're looking for candidates who are proactive, communicative, organized and resilient, and who are eager to develop their strategic thinking and analytical skills This is a fantastic opportunity for a marketing enthusiast to gain hands-on experience in managing paid social campaigns, while working with a supportive and knowledgeable team.

You will be part of the team of Quality, Safety and Security inside of our core operation focused on providing the best experience to customers. The main goal of this area is from the user needs and marketplace balance understanding how to establish a winning strategy to create the platform's  governance controlling quality offensors and unsafe conditions. We are a team that is never satisfied with the status quo, always searching for a better way to make our platform better and safer. Our environment is inspiring and FUNNN, everything we do contains large doses of passion and commitment. You will be able and be expected to connect business needs to data-driven insights, performing research, stakeholders management, OKR setting and research. The team is international with peers across Latam, Brazil and China mostly, covering a broad set of subjects from Anti-fraud and Infosec to AI and Product Innovation.

About the job: The ideal candidate will have solid experience in performance marketing and will be comfortable managing very large-scale budgets and programs that exceed targets across multiple markets that are in different stages. At DiDi we aim to build the most effective growth/performance marketing machine.

We’re on the lookout for a creative, motivated & analytical-thinking Rockstar who wants to start building a career in our Marketing area by joining us as a Marketing Strategy Intern for the Spanish-speaking Latin America Region. You’ll be joining our team at an exciting time, directly contributing to DiDi’s growth while learning in a collaborative environment & having great exposure.

As part of the driver ecosystem team, this position will act by mapping the driver's journey and providing insights on how to improve it through product development or improvement, bug fixing, communication, etc. This position will also be responsible for performing benchmarks from competitors to ensure that 99 is offering the best experience and if there are opportunities to make it better.

This role will plan, review, adapt and execute marketing strategies for an exciting group that is emerging as part of our business growth. You'll have the opportunity to work in projects from the ground up!

The role involves spearheading the strategic planning of digital media, crafting innovative strategies in alignment with stakeholders objectives. Close collaboration with creative teams and channel managers is essential to ensure cohesion with the overarching vision of each campaign. Effective collaboration with internal teams, encompassing creatives, accounts, and data analytics, is pivotal for the seamless execution of campaigns.

About the team/role   Being part of the driver platform team will give you the unique opportunity to help improve driver experience and retention in one of the fastest growing companies ever. This data driven role calls for a combination of consumer inspired analytical thinking, advanced proficiency in data analysis techniques and tools, and interpersonal skills. You will have the opportunity to work in a tight team, where you will develop strategies to improve engagement and reach of our driver loyalty program. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!   You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!

We are seeking a highly motivated and experienced Sr Key Account Manager to join our team and lead our Key Account team to new heights. If you are a strategic thinker with a passion for sales and team leadership, if you have successfully built high performing teams we want to hear from you.   In this role you will be responsible for the acquisition strategy of new key merchants for our platform, making sure they have a smooth and quick onboarding to get them up and running as quick as possible. The Sr Key Account Manager will also be the owner for the growth stategies for our merchants, to reach both DiDi´s and the merchants sales targets.

Our team is full of people passionate about delivering a WOW service to our clients! In this position, you will be responsible to build and maintain relationship with other areas within the company in order to guarantee our quality standards and customer experience satisfaction. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!

The Courier Engagement mission is to become the preferred option to deliver for all high-quality couriers across SSL. This includes designing an attractive value proposition for all couriers, proactively retaining couriers and maximizing reengagement, and strengthening a sense of belonging to the platform. 

La función principal de un City Key Account (CKA) Farmer es desarrollar y mantener un portafolio de cuentas clave para que tengan un desempeño destacado dentro de la plataforma de DiDi Food. Un City Key Account Farmer debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable para DiDi y los restaurantes/marcas asociados. El City Key Account Farmer debe lograr un buen entendimiento del negocio, convirtiéndose en un asesor  de los restaurantes asociados, aportando con visión estratégica a la mejora de su desempeño y por medio de una excelente atención al cliente, lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.    Consultor de negocios capaz de negociar, asesorar, involucrar y desarrollar desde pequeños restaurantes hasta grupos corporativos estructurados, con gran responsabilidad para lograr OKR comerciales.

Our Strategy & Planning team is searching for professional and enthusiastic individuals to join us as full-time Strategy & Planning Sr Manager. This role is a unique chance to dive into the heart of strategic planning within a pioneering landscape in Mexico. As a Strategy & Planning Manager, you will tackle complex challenges and engage with market-leading strategies that pave the way for the future of our products. We offer a career that evolves with you, complete with comprehensive support, professional advancement, and the opportunity to influence key business outcomes.

Our team works closely with our engineers, compliance analysts and also with our headquater Chinese engineers & product team. We're looking for someone to boost our Brazil Fintech business. Our wanted person should be very familiar with Brazil local Fintech market.

We are seeking a dynamic individual to join our Acquisition Performance Marketing Team. This role is pivotal in providing strategic insights, facilitating efficient team operations, ensuring alignment of paid marketing strategy with business goals. The ideal candidate will have some knowledge of paid marketing, possess a blend of analytical acumen, strategic thinking, and strong communication skills.At DiDi we aim to build the most effective growth marketing machine. We're looking for candidates who are curious, data-driven and can make decisions and propose tests based on larger sets of data.  

Our Sales Specialists will work in DriverLab’s team, focused on innovation projects for our drivers. Being part of the DriverLab team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This role based on developing new partnerships, coordinating the sales vertical in a new region, leading the acquisition and the partnership development, through the deal with gas stations to join the new 99’s marketplace: 99Abastece. Be prepared for a fast paced, challenging and joyful environment.

Our Sales Specialists will work in DriverLab’s team, focused on innovation projects for our drivers. Being part of the DriverLab team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This role based on developing new partnerships, coordinating the sales vertical in a new region, leading the acquisition and the partnership development, through the deal with gas stations to join the new 99’s marketplace: 99Abastece. Be prepared for a fast paced, challenging and joyful environment.

Our Sales Specialists will work in DriverLab’s team, focused on innovation projects for our drivers. Being part of the DriverLab team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This role based on developing new partnerships, coordinating the sales vertical in a new region, leading the acquisition and the partnership development, through the deal with gas stations to join the new 99’s marketplace: 99Abastece. Be prepared for a fast paced, challenging and joyful environment.

The main function of a City Key Account Hunter is to prospect new key accounts through rigorous field work, constant face-to-face meetings, cold calls and other means that promote and generate the interest of potential clients.   The City Key Account Hunter must have knowledge of the market and its drivers, and identify the main needs of each account to plan and execute persuasive strategies to acquire the best accounts in the market, achieving the confidence that allows them to become a partner and work together. Hand in hand with mid/high level management, heads of operations, and restaurant staff. For this reason, we are looking for people with excellent sales skills, business vision and high organizational and self-management skills.

Being part of the Restaurant Engagement team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Mexico and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!   The mission of the restaurant engagement team is to become the favorite delivery platform for the top restaurants in SSL. This involves creating promotional strategies to boost value for money, user loyalty and order growth. 

The Courier Engagement mission is to become the preferred option to deliver for all high-quality couriers across SSL. This includes designing an attractive value proposition for all couriers, proactively retaining couriers, and strengthening the sense of belonging to the platform. How we achieve this will be your mission.

* KYC Supervisor will help organizations reduce their risk exposure by verifying the identities of new customers. Possesses excellent analytical skills * We are looking for a responsible supervisor to oversee the workflow at our facility. The position is complex. It won't just be someone who oversees the work of others. A supervisor is also responsible for advising, solving problems, and serving as a liaison between subordinates and upper management. * The ideal candidate will be a competent person who knows how to guide and train employees. He or She will have a thorough knowledge of the processes inherent to the responsibility of the position and will be oriented and focused on results. * The objective will be to ensure that operations are carried out in a productive manner to ensure the correct KYC process.  

We are looking for a data analysis manager for the Business Intelligence team for the Cash Loan LOB in Mexico. This team serves as the data mid-platform for the business, on which you will work closely with the Operation team, Product team, Risk team, Finance team, Data Engineering team, etc. You will be working on various types of data analytics projects in the areas of customer acquisition, customer management, product improvement, customer valuation, financial projection, etc This role provides data-driven support to the Cash Loan LOB in Mexico.

Our Legal area is looking for a high-performing intern that will support team projects and initiatives for Colombia. The project that this person relates on setting up a system for storing online signed contracts, and for contract keeping, and also for uploading and organizing legal and corporate files and policies.

Being part of the Spanish Speaking LatAm Strategy team involves supporting and developing one of the main cornerstones of the business. As part of the broader Central Ops organization, the Strategy team is responsible for planning and setting the strategy for our core Rides business across 9 countries, allocating resources between markets and functions by generating insights and creating win-win collaboration with different teams. This position will be responsible for building frameworks, generating forecasts and insights that make decision-making easier, understanding the marketplace and anticipating trends in the ride-hailing industry. The ideal candidate will have strong analytical and financial skills, a data driven mindset, ability to prioritize, attention to detail and excellent execution.

As a part of the Finance SSL Mobility team, you will be responsible for contributing to the exponential growth of the Moto segment in the whole LATAM region. We are looking for data-driven individuals who are not only excited to analyze business data but also could create from zero processes and dashboards. You should excel in data analysis, P&L analysis, and communication skills.

We are looking for a team player with extensive and proven knowledge of the end-to-end Mexico payroll process; this position requires a person that is resilient as well as with sense of ownership and urgency. The LATAM payroll team is a multicultural team, cross-countries and provides opportunities to grow.

In this role you will be able to evolve within the engagement team of Didi credit card users. Learning about the lifecycle management of a credit card in diferent stages of the users transaccionality