A equipe de Recuperação de Crédito da Solva é dedicada, centrada no cliente e focada em resultados. Nosso objetivo é apoiar os clientes na regularização financeira e negociação de débitos. Contamos com especialistas em estratégia, análise de dados, gestão de parceiros e treinamento. Acreditamos que uma vida sem dívidas é mais fácil e estamos comprometidos em ajudar nossos clientes a alcançá-la. Se você compartilha dessa paixão por ajudar os outros, venha liderar uma equipe dinâmica na área de recuperação de crédito!

A equipe de Qualidade e Treinamento do Call Center de Recuperação de Crédito da Solva é apaixonada por oferecer suporte excepcional e garantir a excelência operacional. Nosso objetivo é impulsionar o desenvolvimento contínuo dos colaboradores e aprimorar a qualidade dos serviços prestados, tanto internamente quanto nos BPOs parceiros. Se você compartilha da nossa visão e deseja liderar uma equipe de Qualidade dinâmica e comprometida em elevar os padrões de qualidade e excelência, venha se juntar a nós na área de Qualidade e Treinamento da Solva!

A equipe de Qualidade e Treinamento do Call Center de Recuperação de Crédito da Solva é apaixonada por oferecer suporte excepcional e garantir a excelência operacional. Nosso objetivo é impulsionar o desenvolvimento contínuo dos colaboradores e aprimorar a qualidade dos serviços prestados, tanto internamente quanto nos BPOs parceiros. Se você compartilha da nossa visão e deseja fazer parte de uma equipe dinâmica e comprometida em elevar os padrões de qualidade e excelência, venha se juntar a nós na área de Qualidade e Treinamento da Solva!  

We are seeking a highly skilled and experienced Brand Strategic Planner to join our team. In this role, you will be responsible for developing and implementing comprehensive brand strategies to enhance our company's presence and reputation for all our different productos and in our key markets through SSL. The ideal candidate will possess a deep understanding of consumer behavior, market trends, and competitive analysis, along with proven experience in developing successful brand campaigns across various channels.   This role is particularly important while DiDi grows and becomes a more solid and structured Brand. 

A equipe de Recuperação de Crédito da Solva é dedicada, centrada no cliente e focada em resultados. Nosso objetivo é apoiar os clientes na regularização financeira e negociação de débitos. Contamos com especialistas em estratégia, análise de dados, gestão de parceiros e treinamento. Acreditamos que uma vida sem dívidas é mais fácil e estamos comprometidos em ajudar nossos clientes a alcançá-la. Se você compartilha dessa paixão por ajudar os outros, venha liderar uma equipe dinâmica na área de recuperação de crédito!

A equipe de Recuperação de Crédito da Solva é dedicada, centrada no cliente e focada em resultados. Nosso objetivo é apoiar os clientes na regularização financeira e negociação de débitos. Contamos com especialistas em estratégia, análise de dados, gestão de parceiros e treinamento. Acreditamos que uma vida sem dívidas é mais fácil e estamos comprometidos em ajudar nossos clientes a alcançá-la. Se você compartilha dessa paixão por ajudar os outros, venha fazer parte de uma equipe dinâmica na área de recuperação de crédito!

From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.   Being part of the Passenger Operations Team will give you the unique opportunity to be responsible for improving and offering a solid experience to our passengers in all SSL (Spanish Speaking Latinamerica) countries, having as a main leverage product features and our internal communication channels (SMS, Mail, Push, among others). 

We are looking for a Sales Efficiency Intern. You will be meeting with different stakeholders to identify and discuss key business areas and processes that require improvement. Subsequent duties include analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with client expectations.

A equipe de Recuperação de Crédito da Solva é dedicada, centrada no cliente e focada em resultados. Nosso objetivo é apoiar os clientes na regularização financeira e negociação de débitos. Contamos com especialistas em estratégia, análise de dados, gestão de parceiros e treinamento. Acreditamos que uma vida sem dívidas é mais fácil e estamos comprometidos em ajudar nossos clientes a alcançá-la. Se você compartilha dessa paixão por ajudar os outros, venha fazer parte de uma equipe dinâmica na área de recuperação de crédito!

Being part of the Operations team for DiDi Food will give you the unique opportunity to help drive growth in one of the fastest growing companies in Latam. You will be involved in the definition and execution of the business operations. This data driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability. You will have the opportunity to work in a tight team, where you will have a clear impact on the launch, build and run of different DiDi Food businesses. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!

If you are passionate about business, data and entrepreneurship, DiDi invites you to face the great challenges of the Marketplace team as an intern. We develop data analysis, business insights and data models to develop business strategies for DiDi´s ride-hailing business. This is undoubtedly an excellent opportunity to soak up the world of business and big data-based decisions.

DiDi is looking for a Legal Intern with strong written and verbal communication skills, responsible and very well organized. A person willing to learn, preferably studying between the 5th and 7th semester of law school.   Being part of the Legal team will give you the unique opportunity to learn from a very rich and dynamic legal environment. 

The driver center program is key in DiDi’s driver-partner acquisition and experience. Driver center locations are in-person support facilities that help driver-partners get onboarded, resolve outstanding issues, and getting involved with DiDi’s brand and experience. This role requires a special blend of skills, a person who is comfortable with engaging prospective driving partners and also analytical in their approach to ensure our offline acquisition efforts enable our growth   As our Driver Center Senior Analyst –  you will provide substantial support to the day-to-day operations of driver centers and offline acquisition channels providing strategic insights for operations improvement. In this role, you will work to provide the best in class customer experience for new and existing DiDi’s Driver-Partners. You'll lead a  Driver Center team to offer efficient acquisition and engaging interactions to DiDi’s drivers. You will work to continually improve performance metrics and collaborate across the organization on projects to achieve overall business goals.

From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.   Being part of the Driver Growth & New Launch Team will give you the unique opportunity to be responsible for pushing the sustained growth of the DiDi Mobility driver platform while adding value to the marketplace across Egypt and MEA (Middle East and Africa) region via executing new initiatives.

The main function of a City Key Account Hunter is to prospect new key accounts through rigorous field work, constant face-to-face meetings, cold calls and other means that promote and generate the interest of potential clients.   The City Key Account Hunter must have knowledge of the market and its drivers, and identify the main needs of each account to plan and execute persuasive strategies to acquire the best accounts in the market, achieving the confidence that allows them to become a partner and work together. Hand in hand with mid/high level management, heads of operations, and restaurant staff. For this reason, we are looking for people with excellent sales skills, business vision and high organizational and self-management skills.

Only for active students   Are you looking for a internship that can give you lots of learnings and experience? If you consider yourself a passionate, proactive and courious person that is always willing to learn and give solutions, you can be our next Marketing Project Management Intern for the Creative team!

From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.   Being part of the Driver Growth & New Launch Team will give you the unique opportunity to be responsible for pushing the sustained growth of the DiDi Mobility driver platform while adding value to the marketplace across Egypt and MEA (Middle East and Africa) region via executing new initiatives.

La función principal de un ejecutivo post venta es desarrollar y mantener un portafolio de clientes sano. Un ejecutivo post venta debe buscar una colaboración ganar - ganar para todas las partes involucradas y así lograr un crecimiento rentable tanto tanto para la empresa como para los clientes. Parte del rol involucra tener un buen entendimiento del negocio y brindar una excelente atención al cliente para lograr el mantenimiento de relaciones comerciales exitosas a largo plazo.

We are seeking a highly skilled and experienced Brand Strategic Planner to join our team. In this role, you will be responsible for developing and implementing comprehensive brand strategies to enhance our company's presence and reputation for all our different productos and in our key markets through SSL. The ideal candidate will possess a deep understanding of consumer behavior, market trends, and competitive analysis, along with proven experience in developing successful brand campaigns across various channels.   This role is particularly important while DiDi grows and becomes a more solid and structured Brand. 

From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.   Being part of the Passenger Operations Team will give you the unique opportunity to be responsible for improving and offering a solid experience to our passengers in all SSL (Spanish Speaking Latinamerica) countries, having as a main leverage product features and our internal communication channels (SMS, Mail, Push, among others). 

As the Government Affairs Manager for 99, you will help and support GA Team to improve and implement strategies, action plans and procedures in order to strengthen relationships with key government and other stakeholders across local, state and federal levels in Brazil. For this role, you will focus the majority of your time on the federal level issues and stakeholders. You will be part of a team that supports other areas of the Company in charge of growing products and services portfolio in Brazil -- including mobility, delivery and payments -- while covering a wide range of challenging policy issues that affect our ability to operate. You will be part of a team responsible for government affairs and public policy, which includes monitoring, analyzing, and developing arguments and regulations that may impact the activities carried out by the company. This will cover a wide range of challenging policy issues, including ridehailing regulations, safety, tax, driver community and sustainability. 99’s Government Affairs Team is also a key part of the international DiDi government affairs and broader external affairs team which spans 15+ markets around the world, and covers government affairs, communications and sustainability. You will report directly to Brazil’s Head of GA, who reports directly to the Head of International External Affairs. GA Team in Brazil also reports to 99’s General Manager in the country.

Only for active students   Become a strategic Business Partner in the creation of stakeholder value by leveraging data to deliver insightful, timely, and accurate information and recommendations that lead to customer-centric improvements in the operation of DiDi’s ridesharing business in Mexico.   The successful candidate must be able to conduct broad and deep-dive analysis, gather and consolidate relevant data using various sources and data-manipulation tools, identify key insights and present findings to team and other stakeholders, demonstrating attention to detail, data-driven thinking, clear communication and strong business acumen.

We are looking for someone who is passionate to make a difference in the user’s life by providing the best experience. As part of the driver ecosystem team, this position will act mapping the driver's journey and providing insights on how to improve it through product development or improvement, bug fixing, communication, etc.   This position will also be responsible to perform benchmarks from competitors to ensure that 99 is offering the best experience and if there are opportunities to make it better.

A STEM student with great commitment, analytical and technical skills, a learning attitude, interest in the business, and learning more advanced technical skills like SQL, and creating a dashboard. This position is about analyzing information for helping the business, making and giving presentations, weekly reports, dashboards, templates, and queries, extracting information from different data sources, and creating new methodologies for impacting the business.

In DiDi we’re looking for a Paid Marketing intern! As part of the FinTech team, you will be able to work with different stakeholders inside and outside the company. Your role here will be essential as the point of contact between different agencies and the Paid marketing, therefore having wide knowledge about Office Excel and Spanish grammar, as well as TikTok content trends is a strong plus.   Organizational and communication skills are also very important.

We are looking for a Sales Manager to develop commercial strategies for both expansion and engagement strategies.This data-driven role calls for a combination of analytical thinking and interpersonal ability to lead the sales team.You will work with data to monitor sales funnel, target achievement, offer side analysis and ensure efficiency through analytical frameworks, to support leadership teams in defining operation strategies that maximize business profit, with in-depth country-level market insight.

Being part of the Restaurant Engagement team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Mexico and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!   You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!

The CX Ops Analyst is responsible for managing and improving the customer experience, supporting Specialists and Managers in tactical and operational activities.  

Join DiDi Grocery team as an Intern and dive into a world of excitement! Collaborate with a dynamic team, focusing on retailers’ opportunities analysis & reports, help in retailer’s integration processes, and category/catalog management. Work alongside passionate professionals, gaining hands-on experience in the fast-paced universe of DiDi Grocery team.

  Being part of our team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data and user-value driven role calls for a rare combination of consumer inspired analytical thinking & inter-personal ability. You will have the opportunity to work in an international team, where you will contribute to DiDi's business growth in Latin America. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! 

Ready to shape the future of mobility, food and fintech? As a CX Strategy Manager at Didi, you'll lead dynamic initiatives and help us to shape our customer experience impacting the life of millions of customers evert dat! Collaborate with a dynamic team of innovators and data enthusiasts to drive impactful changes. Bring your strategic mindset, analytical skills, and passion for innovation to shape the future of transportation. Join us!

Being part of the Passenger Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. Our team is reponsible for user acquisition & reactivation for our mobility business across Spanish Speaking Latam countries.    We work closely with marketplace, central operations, marketing, product and business intelligence teams to exceed the demand needs of our main stakeholders by creating growth strategies across our different channels with the best use of our resources.   We are looking for a passionate team player with growth mindset, user-centric, analytical & strategic thinking and feels comfortable transforming insights into business decisions. Owns the domain!    You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!

In this team, you will work on cross-functional strategic projects, working in initiatives across different teams and bringing the marketing perspective to build solutions. This includes communicating and collaborating with teams from multiple product lines and third party agency.   You'll be tasked with growing brand awareness, consideration, and loyalty for the 99Pay business unit in the most efficient and engaging way possible.

As a Communications Analyst, you will play a key role in fostering effective communication between our internal teams and our vendors. You will be responsible for building and maintaining strong relationships with internal stakeholders while strategizing and executing communication plans to ensure a smooth cascade of updates and news, particularly related to processes, policies and events. In this position, you will be part of the communication strategy, contributing to: - Development of comprehensive communication strategies aligned with organizational goals and objectives. - Identifying and engaging with internal stakeholders to ensure their communication needs are effectively met. - Crafting clear and compelling messages that resonate with target audiences and support overall communication objectives. - Creating engaging communication materials, including newsletters, banners, and other collateral, to deliver key messages effectively. - Participating in the analysis of communication efforts, evaluating their impact and effectiveness, and providing insights for continuous improvement. - Collaborating closely with cross-functional teams, including Operations, Quality, and other support areas, to ensure alignment and coordination in communication efforts. - Bringing new ideas and innovative approaches to communication strategies, driving continuous improvement and adaptation to changing needs and trends.

If you are Curious, People-Centric and Data Driven this position fits perfect for you.   The Consumer Insights & Analytics Team Is The Guardian Of 99's Users And Our Squad Is Composed By High Skilled Professionals Focused On   - Customer Needs- Is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind;   - Listening- Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.   - Creativity- Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.   - Attention to Detail- Accomplishes tasks by considering all areas involved, no matter how small; shows concern for all aspects of the job; accurately checks processes and tasks; is watchful over a period of time. Ensures high-quality output

Service Delivery - CX is a key to deliver a great experience to our customers. Our team is BIG and full of people passionate about delivering a WOW service to our clients! In this position, you will be working directly with the CX & Relationship Sr Manager for the Spanish Speaking LATAM region managing our various BPOs. You will work every day to improve our Customer Service Experience in the diferente countries where DiDi has services in Latin America. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!  

Ready to shape the future of mobility, food and fintech? As a Operations Specialist, you will work closely with our experienced team to support the operations and execution of strategic initiatives and projects. Bring your analytical mindset, attention to detail and passion for contributing to the success of the organization. Join us!

DiDi Card Experience Operations team is the core team that guarantees a quality user experience.The team is business representative in the customer experiene aspect, and targets to improve the overall service level by handling complex consulting issues, precipitating SOPs, and driving product optimization. This is a fast growing new business for DiDi, and we are looking for candidates with user awareness, innovation and excellent problem solving skills to join us and drive the business to take off.

El equipo de Operaciones de Experiencia del Cliente es el equipo central que garantiza una experiencia de usuario de calidad. El equipo es representante del negocio en el aspecto de la experiencia del cliente y tiene como objetivo mejorar el nivel general de servicio manejando problemas de consultoría complejos, precipitando los SOP e impulsando la optimización del producto. Este es un nuevo negocio de rápido crecimiento para DiDi y estamos buscando candidatos con conciencia de usuario, innovación y excelentes habilidades de resolución de problemas para unirse a nosotros e impulsar el despegue del negocio.

Our team is full of people passionate about delivering a WOW service to our clients! In this position, you will be responsible to build and maintain relationship with other areas within the company in order to guarantee our quality standards and customer experience satisfaction. If you love building things from scratch and working with a diverse, top talent team, this might be the ideal job for you!

Our team is responsible for the growth of the business of 99's personal loan solution, 99Empresta. We have daily challenges and learn daily about growth strategy, relationships with other areas and how to create value for the user.

We are looking for a creative, motivated, and enthusiastic rockstar who wants to start building a career in our Food Marketing team. You’ll be joining a multicultural team in a collaborative environment with direct influence in LATAM’s restaurant communications while having great exposure

As a Marketing Intern in our payments business, you will be responsible for supporting marketing operations and executing marketing campaigns, particularly within our app. From initial briefing development to delivery coordination, your focus will be on ensuring the quality and effectiveness of each campaign. We are seeking someone organized, with meticulous attention to detail, and excellent interpersonal skills to work collaboratively with various teams.  

We are seeking a highly skilled Senior Marketing Analyst to join our team in the payments business. As a key member of our marketing team, you will be responsible for developing and implementing communication strategies across various owned and paid channels, both online and offline. The ideal candidate should have a strong background in marketing, a proven track record of delivering results, a passion for data-driven decision-making and innovative thinking.

Reporting to the Head of Legal for the ANZ and Middle East, you will provide timely and commercially-focused advice to the company on a wide range of legal issues relating to the business in these regions.

We are looking for a highly skilled, inquisitive and creative mind to join the Masterbrand Strategy team as a leader. You would have the excellent opportunity to lead and execute the strategic marketing vision for the company. 

About the job Being part of the Driver Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of user-centric, analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Mexico and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment! Driver Growth Operations team members are very important for the expansion and sustainability of the business. The ideal candidates for our opening roles should have very strong analytical skills (e.g. Python, R, SQL, etc.) and feel comfortable transforming insights into business decisions. You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!

As part of the broader Food Operations organization, our team is responsible to acquire new users into the platform and convert them into loyal users across the countries we operate in the Spanish Speaking Region. We do this by effectively managing our promotion activity, in-depth user understanding and effectively deploying our country strategies. In this role, you will lead a group of highly motivated individuals responsible for defining and executing the growth strategy across the countries we operate as well as driving their professional development and growth in the process.

Being part of the Marketplace Team is developing one of the main cornerstones of the business supply. As part of the broader City Operations organization, our Marketplace team is responsible for the engagement and retention of our drivers and passengers and allocating supply in an efficient and timely manner to support all User’s experience within the app. This position will be responsible for building deep insights about the ride-hailing business from a driver, passenger, pricing, marketplace and competition perspectives. The ideal candidate must have strong analytical skills, data driven solutions, prioritization capabilities and excellent execution. The role will demonstrate leadership in multi-skill projects and initiatives  

No B2B da 99, você vai conhecer uma equipe que visa transformar a mobilidade empresarial. Valorizamos a tecnologia como força transformadora para melhorar a vida diária. Nossa missão é desenvolver não só estratégias eficazes, mas também fortalecer conexões, entender e superar as expectativas dos clientes. Com foco constante no feedback do cliente, cada membro é essencial para inovar e garantir experiências excepcionais para empresas e usuários.